Jadase / Amerihost
Jun 5, 2009
After going through a few providers out there, I have to say it is refreshing to have a staff that goes beyond the call of duty.
After ordering my first box with these guys after having been through 6 DC's world-wide these people will make you feel like your an enterprise customer, they call me before there is a problem, they call me if there is an issue durring setup or a question.
In fact this is the FIRST hots that called me to ask me about my partittioning setup because they had a better recommendation....
this is what every reseller hosting company needs as a provider these people stop at nothing to take care of thier people....
only one drawback.... the minimum server they provide is quad core 4gb ram
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Feb 11, 2009
Anyone here use or have used Jadase (www.jadase.com)?
Any personal opinions/reviews on this company?
They seem to have quite a nice deal on their dedicated servers. Quad cores for about $100/month.
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Sep 2, 2008
The second week of July AmeriHosting moved my VPS to a new server or something and changed my IP addresses. No big deal, except the move failed miserably. My sites were down for a week. Shortly thereafter, email was down also for a week. What had worked on the old VPS did not work reliably on the new VPS. Messages sent to support went unanswered, or were given inadequate responses. They also could not go back to the old VPS which was working acceptably (and had for 2 years); I do not know why. No backup was made or else they could have gone back. That's what I think anyway. On the new VPS they did not have the same version of PHP or PHP modules. This broke some of the sites; and asking them to correct the problems as they were discovered took several days up to a week. Now the first week of September, and problems persist. This time I cannot issue a backup in Virtuozzo. This has been going on for 2 weeks. I get a response every couple of days about this is being looked into and they will respond, but no one ever does.
I've been told on several occasions the past week that they were going to move me to a new VPS but keep my IP addresses; this has not yet happened and it has been a week.
Twice I was told it would take only a few minutes to do this and it would be done that day. It has not yet been done. To add to the matter, I prepaid for a year, and I have 6 months hosting left with them. So I feel pretty damn screwed. My largest hosting customer has just moved sites from my service to another service this past week, so I am clearly losing revenue from this ordeal. Phone calls have gone unanswered (during the freakin' day!). Messages to billing and support get absolutely no response. Tonight I left a message that I wanted the name of the president or owner and his phone number so that I might enlighten him about the problems his customers are having and the dire straits his business is in.
At one time I would have recommended AmeriHosting.
Not now. Not ever. Don't even consider AmeriHosting. They'll **** you good at some point and harm YOUR business and YOUR CUSTOMERS' businesses, too.
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May 19, 2008
So I've had a VPS with Amerihost for a while. I found a better deal, here actually, for a real server. I migrated my accounts and submitted my cancellation to Amerihost.com on April 30th. My account was set to bill on the 11th of May, so I wanted to make sure I didn't bill again.
Here is the first cancel ticket:
April 28th: [SUPPORT #XRQ-191822]: Support Request
[url]
Appears to have been deleted.
Here is another ticket I submitted after the first was ignored:
April 30th: [BILLING #IBJ-172957]: 2nd Request: Cancel my account
I had a conversation with them on this one making it QUITE clear I wanted to cancel, immediately. 8 parts, all still in my GMail account.
Then I get this a few days ago:
Dear xxxxx,
This is a notice that an invoice has been generated on 05/16/2008.
Your payment method is: Credit Card
Invoice #913
Amount Due: $45.00 USD
Due Date: 05/17/2008
Obviously, they never cancelled the account. I open yet another ticket, telling them to cancel and threatening chargeback:
May 15th: [BILLING #SGJ-247744]: Re: Customer Invoice
Also appears to have been deleted. Now I got this:
Dear Brian Teeter,
This is a payment receipt for Invoice 913 generated on 05/16/2008. The payment has been taken from your card on record with us automatically.
Amount: $45.00 USD
Status: Paid
So, basically they ignored my repeated, multiple requests for cancel. Even after I talked with one of them. They still charged my card.
Avoid these jokers at all costs. I'm going to the bank tomorrow and I will be getting the charges reversed.
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