HTTPD Failing .. Troubleshooting
Sep 29, 2008
I noticed all of my sites were down earlier.. so I tried restarting apache via WHM.. and that didn't work, said the following:
Waiting for httpd to restart.... . . . . . . . . . . finished.
httpd status
root 8103 0.5 0.8 30892 29264 ? S 12:28 0:00 /usr/local/cpanel/whostmgr/bin/whostmgr ./reshttpd
httpd has failed, please contact the sysadmin.
I tried rebooting.. same issue.
how to troubleshoot this? This is very bad!
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Apr 27, 2007
for the past 4 days i have being having problems with my Apache server. on day one i noticed it was going down irregularly over day 2/3 it got progressively worse by last night httpd would only work after i restarted it then 5minutes later it failed again. now it wont start at all every time i tried restarting from whm it just says 'httpd failed' ive also tried restarting from shell but no joy. ive tried rebuilding apache from whm that hasn't helped either. one error i was getting was 'invalid user name' of a user who i terminated yesturday.
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Jan 21, 2007
Before I used to get around 5-6 a day emails saying that httpd has failed and a restart has been attempted automatically.
After I increased the max clients in the httpd.conf the number reduced 1-2 emails a day.
I am not sure what the problem exactly is
Is it because my sites are using up high bandwidth?
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Apr 4, 2009
I run a heavy site, and httpd always failing...
I have a server with these specs:
Q6600
8GB RAM
500 GB SATA HD
Cpanel/WHM
I run a filehosting site actually and there are alot of people downloading at the same time which i think the server goes down and then httpd restarts itself and all the people downloading the files, their files get currupted.
How can i make it so it stays stable?
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Sep 16, 2014
I built the system on Centos 6.5 with plesk 12 with a range of ips. I then (after the fact) copied the IPs of the old server to the new and moved all the domains to their IP's. This way today we flipped the routes and all should work.
The problem is that the domains only work when putting :7080 behind them. It seems like the httpd is only listening on the old IP and not the new ones. How to make plesk/httpd listen with the new IP's on port 80"
httpd.conf
#Listen 12.34.56.78:80
Listen 7080
I added all the other IP's and tried changing ports under Listen but that does not work either. So changing the listening port does not work.
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Jul 24, 2009
I have a FreeBSD server crashing a few times per week sometimes 2 or 3 times in one day, then 3 days fine sometimes each other day...
/var/log/messages shows nothing related to the reboot when looking at the server screen after a crash, it showed kernel panic
any ideas on how to troubleshoot that with the minimum downtime possible? DC already tried swapping memory, but it didn't solve
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Mar 31, 2007
I am on a freebsd semi managed dedicated server (semi managed in that they dont really do out lol i just dont have root access, ssh though) unsing DirectAdmin
I need to find a way where i can monitor the processes that each account is using.
In the Service Monitor its showing all the services thats running for example, at present httpd is showing this:
httpd httpd (pid 96703 96702 96700 96698 96697 96696 96695 96694 96693 96692 96691 96690 96689 96688 96687 96686 96685 96684 96683 96682 96662 )I need to find more info about each of the pid's as i would like to know who is using what. does that make sense?
The other day (above httpd is normal) there was at least 10 times that amount and the server was dead slow, but i could not find any information as to who was using what and what cause the server to die....
I also have a customer that usually uses about 400mb to 500mb bandwidth per day, since the 28th of march this has gone sky high to nearly 2gb, he says he does not have any attachments fro download, nothing new has been added and no extra traffic, yet this has happened, this is why i need to find more info about such things, I have had a look at the logs but again, i do not really understand what any of it means...
i read this somewhere, but i dont think it works on my server...
Quote:
Look at the PID of the process using the most resources. Then use "ls -alh /proc/PID".
Ya'll get something like:
root@server02 [/]# ls -alh /proc/10231
total 0
dr-xr-xr-x 3 nobody nobody 0 Jan 17 15:35 ./
dr-xr-xr-x 144 root root 0 Dec 29 09:48 ../
-r--r--r-- 1 root root 0 Jan 17 15:35 cmdline
-r--r--r-- 1 root root 0 Jan 17 15:35 cpu
lrwxrwxrwx 1 root root 0 Jan 17 15:35 cwd -> /home/USERNAME/public_html/
-r-------- 1 root root 0 Jan 17 15:35 environ
lrwxrwxrwx 1 root root 0 Jan 17 15:35 exe -> /usr/local/apache/bin/httpd*
dr-x------ 2 root root 0 Jan 17 15:35 fd/
-r-------- 1 root root 0 Jan 17 15:35 maps
-rw------- 1 root root 0 Jan 17 15:35 mem
-r--r--r-- 1 root root 0 Jan 17 15:35 mounts
lrwxrwxrwx 1 root root 0 Jan 17 15:35 root -> //
-r--r--r-- 1 root root 0 Jan 17 15:35 stat
-r--r--r-- 1 root root 0 Jan 17 15:35 statm
-r--r--r-- 1 root root 0 Jan 17 15:35 status
The cwd -> will tell you what folder is being accessed. That should let you know what user.
You can also from SSH on Cpanel boxes use something like "lynx localhost/whm-server-status" to see connections to specific URLs.
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May 29, 2008
I've been concerned that my cPanel email address on my dedicated server hasn't been receiving emails. This was confirmed when an email sent by request from a friend did not arrive. The address is fosterd(***at***)pcfastlane.com if anyone would like to send me a test email.
What are the steps I can take to see if my cPanel email software is running correctly? I have already looked into my mail statistics, and it seems as though there are messages not being delivered, a fair amount which seem to be spam, but others that may not be.
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Oct 15, 2007
I have a VPS over at futurehosting, and I'm having some issues with my PHP/MySQL sites loading slowly after a few days of uptime. A restart of the various services (apache/mysql) fixes the issue, but I'd like the issue to not start in the first place.
I know very little of server administration (I'm still learning) so just let me know what info you need to see to do the troubleshooting and I'll get it to you.
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Jan 30, 2009
Customer wants to move his website in-house along with his email. The hardware guy installed a windows 2003 64-bit exchange server. I logged in with logmein and created a directory c:Inetputwwwroot hewebsite. Copied iisstart.html to the new dir. Put the company name in the iisstart file. Opened IIS6. Went to properties of the default website and pointed to the new directory on the home dir page. Added iisstart.html the Documents page and moved it to the top. Closed everything. Opened Internet Explorer 7 and put in http://localhost. All worked well. Brought up the new start page. Opened IE7 on my pc and put there ip address in and it also brought up the new webpage (tested the port 80 in the router). Said we were ready to go.
The hardware guy sent me an email stating that he was having problems with the 64-bit version and took the server back to the 32-bit version of windows exchange server. I logged back in with logmein and followed the same exact steps as above but it will not show the new webpage. Am getting a page not found error.
I have done the above on several 2003 servers and several xp pro machines. Always works.
Have done one 2003 exchange server. Went to a couple of those servers and made sure the default website settings were exactly the same as the ones that work. Still no help.
Downloaded an iis6 troubleshooting program from microsoft but cannot locate the error. I have been studying the II6 documentation and 2003 exchange server documentation. Went thru all the tutorials in google on iis6 and exchange I can find no help.
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Mar 10, 2005
If you receive the following errors while trying to install a Perl Module through the WHM ...
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Feb 6, 2007
i am using seperate server for sql .But my httpd server failed many time when i checked maximum number of httpd connection then my sql server using too many connection what is the reason of this problem . Is my sql server using as a slave in a ddos attack or sql server need http connection?
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May 7, 2008
Today i just noticed i cannot login to my Direct admin panel no more all the sudden, but was working fine 24 hrs back.
So i login to root, and hit yum update, but guess what i get :
-bash: /usr/bin/yum: Input/output error
And to my surprise i go to /home/user/ to look for sites, and the public_html folder is un-accesible and is all pinkish/orangish with question marks besides them :
?--------- ? ? ? ? ? public_html
^^
Even tmp folder says this :
[root@myproxyhost tmp]# ls
ls: reading directory .: Input/output error
i noticed this when i try to update da password or change it so i could login to DA :
[root@myproxyhost tmp]# passwd
passwd: error while loading shared libraries: /usr/lib64/libuser.so.1: cannot read file data: Input/output error
what happened is this end of HDD and data corruption ?
Its got centos 5 64 bit version :
[root@myproxyhost /]# uname -ia
Linux myproxyhost.proxyorama.info 2.6.18-53.1.14.el5 #1 SMP Wed Mar 5 11:37:38 EST 2008 x86_64 x86_64 x86_64 GNU/Linux
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Feb 18, 2007
Is there a reason why yum is failing for me? Its a brand new server!
Quote:
[root@194 yum.repos.d]# yum update
Repository base is listed more than once in the configuration
Repository addons is listed more than once in the configuration
Repository extras is listed more than once in the configuration
Repository base is listed more than once in the configuration
Repository updates is listed more than once in the configuration
Repository extras is listed more than once in the configuration
Repository addons is listed more than once in the configuration
Setting up Update Process
Setting up repositories
not using ftp, http[s], or file for repos, skipping - Null is not a valid release or hasnt been released yet
Cannot find a valid baseurl for repo: update
Error: Cannot find a valid baseurl for repo: update
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Sep 1, 2007
I trying:
Code:
[root@serwer /]# httpd restart
/usr/sbin/httpd restart: httpd not running, trying to start
/usr/sbin/httpd restart: httpd could not be started
Code:
[root@serwer /]# /etc/rc.d/init.d/httpd configtest
Syntax OK
Help
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Aug 7, 2008
All emails from my server to any email @ mac.com are failing.
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Sep 13, 2007
Just got this server setup, getting some smart errors. Here's a copy of the trouble ticket I posted to the host, they said "If you read through the documentation for smartd you will find that from the results you pasted, your hard disk passed every test. We can give you another hard disk if you want but we will have to charge you 3 credits for the reinstall of the operating system." I could be wrong, maybe everything's fine, but the fact that there are unreadable sectors reported has me a little worried.
Quote:
What is the nature of the problem?
New server, hard drive failing smart tests
What is the error message?
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, found in smartd database.
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, is SMART capable. Adding to "monitor" list.
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Monitoring 1 ATA and 0 SCSI devices
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, 2 Currently unreadable (pending) sectors
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Sending warning via mail to root ...
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Warning via mail to root: successful
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, 2 Offline uncorrectable sectors
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Sending warning via mail to root ...
Sep 12 17:51:44 sls-db8p19 smartd[3312]: Warning via mail to root: successful
=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 066 062 006 Pre-fail Always - 78282665
3 Spin_Up_Time 0x0003 098 097 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 19
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 2
7 Seek_Error_Rate 0x000f 075 060 030 Pre-fail Always - 29797813
9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1175
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 27
194 Temperature_Celsius 0x0022 030 048 000 Old_age Always - 30
195 Hardware_ECC_Recovered 0x001a 066 062 000 Old_age Always - 78282665
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 2
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 2
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0000 100 253 000 Old_age Offline - 0
202 TA_Increase_Count 0x0032 100 253 000 Old_age Always - 0
Was it working before?
No, brand new server
If it was working before, did you do anything before this error occurred?
N/A
Have you done anything after this error occurred?
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May 31, 2007
Does anyone know any reasons why this process would be failing?
I installed ASSP X onto my cPanel VPS, assp2 seems to be failing every so often.
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Oct 22, 2007
For some reason BIND keeps failing on my cPanel server every couple of days. There are no error logs in the /var/logs/messages file concerning the crash but when I manually restart bind then it logs messages just fine and I can see them. Does BIND keep any other error logs?
Today it seemed to coincide with a big movement in system memory, here my munin graph:
[url]
I have ran the “fixeverything” script which attempts to correct any errors in the bind config file but it still crashes. I couldn’t see anything wrong with it ayway.
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Apr 17, 2009
/dev/sda1 is mounted to / on my dedicated server, however, it is 100% full and cPanel is having problems with it. Is there a way I can clean out some files?
Additionally, I cannot SSH into the server since sshd keeps failing. Anyone know what I can do?
I'm sure /dev/sda1 isn't usually mounted to / but who knows.
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Mar 28, 2009
one of my servers has 2x250gb hard drives in hardware RAID 0 using a 3ware controller, but ive now got the following error message 3 times prior to 3 server crashes, my server supplier beleves it one of the drives failing (i have backups on a non raid drive so rthats fine) but i suspect the controller, whats everyone else think...
Code:
Mar 28 22:41:46 server kernel: sd 2:0:0:0: WARNING: Command (0x2a)
timed out, resetting card.
Mar 28 22:42:39 server kernel: 3w-xxxx: scsi2: Command failed: status
= 0xc7, flags = 0x1b, unit #0.
Mar 28 22:43:08 server kernel: 3w-xxxx: scsi2: Command failed: status
= 0xc7, flags = 0x1b, unit #0.
Mar 28 22:43:12 server kernel: 3w-xxxx: scsi2: AEN: WARNING: ATA port
timeout: Port #1.
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Jun 25, 2008
I'm having a problem with my CentOS 5 box. for some reason the update will not work.
I run yum update, The update starts, then when it gets too downloading the packages I get the following error for every single RPM.
[url]: [Errno 4] IOError: <urlopen error (114, 'Operation already in progress')> Trying other mirror.
The RPM's can be downloaded just fine if I copy and past that URL in my browser. I don't understand why the server can't open that URL
Does anyone know of a fix for this? Or is anyone else at iWeb having the same problem.
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Sep 2, 2008
The second week of July AmeriHosting moved my VPS to a new server or something and changed my IP addresses. No big deal, except the move failed miserably. My sites were down for a week. Shortly thereafter, email was down also for a week. What had worked on the old VPS did not work reliably on the new VPS. Messages sent to support went unanswered, or were given inadequate responses. They also could not go back to the old VPS which was working acceptably (and had for 2 years); I do not know why. No backup was made or else they could have gone back. That's what I think anyway. On the new VPS they did not have the same version of PHP or PHP modules. This broke some of the sites; and asking them to correct the problems as they were discovered took several days up to a week. Now the first week of September, and problems persist. This time I cannot issue a backup in Virtuozzo. This has been going on for 2 weeks. I get a response every couple of days about this is being looked into and they will respond, but no one ever does.
I've been told on several occasions the past week that they were going to move me to a new VPS but keep my IP addresses; this has not yet happened and it has been a week.
Twice I was told it would take only a few minutes to do this and it would be done that day. It has not yet been done. To add to the matter, I prepaid for a year, and I have 6 months hosting left with them. So I feel pretty damn screwed. My largest hosting customer has just moved sites from my service to another service this past week, so I am clearly losing revenue from this ordeal. Phone calls have gone unanswered (during the freakin' day!). Messages to billing and support get absolutely no response. Tonight I left a message that I wanted the name of the president or owner and his phone number so that I might enlighten him about the problems his customers are having and the dire straits his business is in.
At one time I would have recommended AmeriHosting.
Not now. Not ever. Don't even consider AmeriHosting. They'll **** you good at some point and harm YOUR business and YOUR CUSTOMERS' businesses, too.
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Aug 5, 2008
I have been using my Server for a decent while, All of a sudden of the last month it has decided that it wants to play a game.
"Spamd" keeps failing and automagically restarts.
It restarts and works, But then Fails once again a few hours later. One morning I woke up to 7 error messages with the same service.
By Restarting Exim it resolves the issue but it happens hours later.
I have tried mostly of what I can think of.
Does anyone have any other thoughts on this issue and how it can be resolved?
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Jun 10, 2007
On my website, which is hosted on Godaddy's VPS, I have a tell-a-friend script and a few email forms in which my visitors can contact me. They have all worked perfectly for months on my VPS (and for over a year on shared hosting before that) until a few weeks ago, when I started to notice that mail would not come through unless I rebooted the server. I contacted Godaddy's support, but all they told me was that "mail might me stuck in the queue". I don't know what to do. Should I upgrade my RAM? I think the process that does the mailing is called Apache Mail if that helps.
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Mar 12, 2007
I using PSM (for MGT) & Cyberwurx (hosting) and we're having a heck of time getting our server up and running.
HISTORY:
Our server ran fine for years. Cyberswurx was very responsive and PSM solved every issue. Last week, a hacker accessed our server through an "calender" script and was able to deface the index.html pages of all the accounts and setup redirects.
We had Cyberwurx reinstall WHM/CPANEL and had the server cleaned of all corrupt files. PSM restored all the accounts on WHM.
PROBLEM:
1. CPSRVD is constantly failing.
2. When we restart MYSQL server, the server become overloaded.
3. Then it goes offline.
Cyberwurx will reboot the server. Then we start over again...
Platinum Server Mgt has worked on this since last Wed. We are constantly going back and forth between PSM & Cyberwurx.
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Jan 26, 2007
Does anybody know why my cpsrvd & exim keep failing?
It usually fails and slows the entire speed of my website.
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Mar 15, 2007
I have a server with a Dell Perc4e Hardware RAID Controller and 2 Maxtor Atlas 15K2 U320 SCSI. I´m currently having a problem with one of the HD´s. For the second time in about 2 - 3 months, it failed. I reconsctruct the array and everything goes online and healthy. Does this mean this specific HD may not be in the best condition? Shouldn´t it fail and never go back online again, in this case? Is there any chance that the problem is the SCSI cable (i´m not using hot swap cradle, but cable + adapter)?
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May 26, 2007
This just started a few hours ago. This is in my inbox:
06:54:01 PM cpanel@server.mydomain mysql on server.mydomain failed
06:45:11 PM cpanel@server.mydomain mysql on server.mydomain failed
06:36:25 PM cpanel@server.mydomain mysql on server.mydomain failed
06:27:34 PM cpanel@server.mydomain mysql on server.mydomain failed
06:18:46 PM cpanel@server.mydomain mysql on server.mydomain failed
06:09:57 PM cpanel@server.mydomain mysql on server.mydomain failed
06:01:05 PM cpanel@server.mydomain mysql on server.mydomain failed
05:51:46 PM cpanel@server.mydomain mysql on server.mydomain failed
05:42:58 PM cpanel@server.mydomain mysql on server.mydomain failed
05:34:08 PM cpanel@server.mydomain mysql on server.mydomain failed
05:25:19 PM cpanel@server.mydomain mysql on server.mydomain failed
05:16:31 PM cpanel@server.mydomain mysql on server.mydomain failed
05:07:43 PM cpanel@server.mydomain mysql on server.mydomain failed
04:58:53 PM cpanel@server.mydomain mysql on server.mydomain failed
04:50:05 PM cpanel@server.mydomain mysql on server.mydomain failed
04:41:09 PM cpanel@server.mydomain mysql on server.mydomain failed
04:32:15 PM cpanel@server.mydomain mysql on server.mydomain failed
04:23:28 PM cpanel@server.mydomain mysql on server.mydomain failed
04:14:36 PM cpanel@server.mydomain mysql on server.mydomain failed
04:05:48 PM cpanel@server.mydomain mysql on server.mydomain failed
03:56:57 PM cpanel@server.mydomain mysql on server.mydomain failed
03:48:09 PM cpanel@server.mydomain mysql on server.mydomain failed
And they're still arriving to my inbox. When you look at the time stamps, it's failing every 9 minutes. I looked in the crontab and there is nothing running every 9 minutes. Not even close. But there's something happening every 9 minutes. Where do I look?
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Jun 24, 2007
I have jobs that fail every now and then. I get this email:
Looking up www.xxxx.com
www.xxxx.com
Making HTTP connection to www.xxxx.com
Sending HTTP request.
HTTP request sent; waiting for response.
Alert!: Unexpected network read error; connection aborted.
Can't Access [url]
Alert!: Unable to access document.
lynx: Can't access startfile
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Nov 6, 2006
I have installed centos 4.4 and tried to recompile kernel, but it keeps failing during boot...
is there any special setting on kernel config to recompile kernel and boot it?
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