Experiance From Virtuoso Net Solutions Inc
this company is terrible! what a way to treat customers or potential customers, so much for good customer service or even so so customer service, these guys are just plain aweful!
I really wonder how a company like this stays around!
Checkout the convo. between myself and Chad over there at Virtuoso. I am pimpbucks.
From: PimpBucks [mailto:firstname.lastname@example.org]
Sent: Wednesday, August 01, 2007 2:33 PM
Subject: Re: Virtuoso Net Solutions Inc : Order Details
You are WAY to funny.. I expect my money back within 24 hrs! Or I will report YOU for spam, harassment and credit card theft.
On 1-Aug-07, at 2:32 PM, Sales wrote:
I have reported you for spam, harassment and fraud. Your IP has been reported
Do not contact us ever again
From: PimpBucks [mailto:email@example.com]
Sent: Wednesday, August 01, 2007 2:31 PM
Subject: Re: Virtuoso Net Solutions Inc : Order Details
fine you go ahead and report a perfectly good credit card you moron, report me to the authorities too!
I unfortunatly read about you AFTER i signed up.
If the money isn't back on my card by tomorrow I will be processing a chargeback.
On 1-Aug-07, at 2:27 PM, Sales wrote:
If we’re so bad why did you both sign up?
We’ll be reporting this to the actual bank as fraud.
I suggest you work on your social skills and refrain from your childish vulgar language.
Any further emails will result in reporting you to proper authority.
From: PimpBucks [mailto:firstname.lastname@example.org]
Sent: Wednesday, August 01, 2007 2:26 PM
Subject: Re: Virtuoso Net Solutions Inc : Order Details
holly **** you really do need to work on your social skills. I thought it said bank NAME! Those posts about you and your company over at webhosttalking are 100% correct, your a dick head thru and thru.
On 1-Aug-07, at 2:21 PM, Sales wrote:
It was already marked “fraud” therefore it was not charged.
You could have explained why you inputted epassporte as bank phone number,. but you did not so therefore this is fraud
From: PimpBucks [mailto:email@example.com]
Sent: Wednesday, August 01, 2007 2:20 PM
Subject: Re: Virtuoso Net Solutions Inc : Order Details
refund my card then.. its not fraud at all.. but i expect a full refund!!!!
On 1-Aug-07, at 1:15 PM, Sales wrote:
This was marked as fraud due to the following reasons:
Credit card bank phone number provided: epassporte
Billing address is California. IP address used to purchase is from Canada
Domain thetictoc.com shows up as another owner, not matching billing card first/last name.
To correct these factors, you must provide a valid bank phone number which you should have done originally.
From: Pimp Bucks [mailto:firstname.lastname@example.org]
Sent: Wednesday, August 01, 2007 11:23 AM
Subject: Re: Virtuoso Net Solutions Inc : Order Details
Wondering how much longer until the account is setup.
View Complete Thread with Replies
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Alright here is my 3 month review for my VPS with FS-IT Solutions. I would like to note that this is a German company, all services are based completely in Germany, and I speak no German at all. I decided to try a VPS in a different country and found this one for a decent price on a forum. Sorry if this is kind of weird posting a review for a German company and VPS on an English forum but I am American and speak only English so I figured I can share my hosting experiences as well. I also have noticed other people give reviews and info on German companies like hetzner.de, netdirekt.de, and others.
The company's website is located at [url]. I don't believe the VPS plans are shown on the site, it may be done on a custom order only basis. I had a fairly long correspondence of emails with the sales person from the company before ordering and they spoke very good English and helped me through anything I had inquiries about. I ordered the following:
500GB Data Transfer on 100mbps
4IPs free of charge
Confixx license included
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My VPS was setup very quickly (under 12 hours) after I ordered and I was able to immediately login to SSH and my VPS control panel. The panel is completely in German but it's fine because most of the words used for features are cognates of English words and I never have to use a translator. It is easy to navigate and easy to use features like reinstalling/changing operating systems and checking data graphs, etc. I had to first contact support regarding inquiries behind operating Confixx as well as some IP address inquiries and all emails were responded to very quickly and professionally. I ended up using my own Plesk license that I have and it is all running very smoothly. The network speed is superb, and being in the US, I can max out my connection an pull a full 10mbps from it at about any time when I download a speed test file. This is pretty good because most european downloads for me cap out at around 4-6mbps. The hardware is very nice and installing things or running anything through shell and compiling goes very smoothly and quickly. I have never experienced any issues or downtimes yet and it's been a very stable operation thus far.
Overall I would recommend them if anyone was looking for something like this...
Network Speed 10/10
Cheap Backup Solutions
I'm setting up a new VPS, and I'm curious what services people use for offsite backups.
I'm not even really sure what types of options are out there. For my purposes, just setting up some cron jobs to do an rsync to another server would be sufficient. I only need 10GB of backup space.
What services have you all used, and what's been your experience with them?
I'd just want to say that Galaxy-Solutions is the best hosting provider that I've ever been with!
I have a VPS with them which is Unmanaged,but still, Richard is helping me REALLY a lot with problems that I occur (It's my first VPS)! He helped me when I got errors, When my vps was going down for overload (lol), but he made it so now I don't get any downtimes at all! The speed is really awesome! The ping I get is like 140ms! (Ussualy I have ping arond 180-200ms for US Servers).
The VPS is really reliable, support is fast and really professional, prices really great and fair compared to the service that I'm getting!
I recommend this host for all of you! It's really the best! A+++
Network Solutions As Hosting Service
Any comments on Network Solutions as a hosting service?
I have never created a website and would rather not have to deal with coding and all that stuff. I planning a very basic site, but I want it to look good.
It seems Network Solutions has a really nice and easy-to-use web page software package.
But then again I have no idea what's really going on.
High-End Complex Hosting Solutions
Other than Rackspace, can the good folks here recommend some data-centers that have experience in handling the following solutions:
SAN (F/C, 10Gbps), 9TB usable capacity, complete redundancy, and real-time mirroring to an additional SAN in a separate geographic location.
redundant Brocade SAN switches
Servers: Quad processors, quad core, 48GB RAM, 8x146GB SAS Drives, multiple 1Gbps NICs
VMWare installations and handling.
Load balancers (preferably Brocade)
Dedicated L3 switches
I'm not just looking at providing this, but someone who can truly manage it 24/7 - management from VMWare and SAN perspective.
I saw some niche datacenters, but ran into the following problems:
(a) singular location.
(b) support for VMWare and SAN provided during business hours only
(c) no prior experience in real-time SAN replication / VMWare, Oracle/MS-SQL Replication.
Open Source Hosting Solutions
I have been getting multiple emails a month for a service which I have never purchased.
The information they have harvested off the internet (since I know where they found it) and have obtained solely for use in attempting to charge me is-
12345 Main St.,
Detroit, MI, 48021
Which is completely obvious that it is fake.
I respond to EVERY invoice with a cancelation request, yet the tickets that get opened in the WHMCS billing panel get deleted a day later, however I have tickets in there that I have opened by use of the ticket insertion form that have stayed - none of which were ever answered.
The latest ticket information-
Department:Billing And Invoicing
Subject:The Second Time...
It's still open without a reply.
I have put tickets into their Kayako system as well (They have two support systems, I would assume its due to poor management of their company). One of which was answered, with simply the output of `uname -a` on some server somewhere with my name as the hostname.
I than have attempted to reach anyone via livechat at [url]they constantly tell me that I am not allowed to speak to anyone until I pay my bills up to current (now remember, I have NEVER ordered anything from them, they don't even have valid information on file). Just tonight I demanded that I required to speak to a billing agent or I would be pressing harrasment charges against them for the 23 emails I have recieved in 3 months from them trying to extort money from me. They than banned me from their LiveChat software.
I have no idea what to do at this point, they are just sending me bills every month. I mark it as spam, but its frustrating to have a company trying to extort money from me on a very regular basis.
Network Solutions Monkey Buisness
My boss sent me a link to a story about Network Solutions scamming people into paying their inflated rates for domain registration. I don't know if this has been covered here before, but i thought I would spread the word just in case. There is already a discussion on it on Sitepoint.
Review: Rageki Web Hosting Solutions
I have been with Rageki Web Hosting Solutions since the beginning of July and have had no problems at all.
The owner is great and if downtime occurs for some uncontrollable reason he is fast to keep customers informed via email.
I am happy with the use of Direct Admin for management as it provides a light and robust way to manage your websites.
Rageki Web Hosting Solutions also provides very reasonably priced plans great for those looking for entry level or more advanced hosting solutions alike.
Again all I have is Praise for Rageki and I recommend if you are in the market for a new host that you give them a try.
Beware Zenex5ive Or PixelFX Solutions
Well here is our 1 month review of Zenex5ive.
We ordered one of there 1st month free servers origionally to begin selling VPS's quickly realised it was no good for this as it was too small and located in the Atlanta facility. (GNAX) Anyway we went ahead and ordered a big system at the price of $360/per month.
Our origional small order being free we couldnt grumble too much however when we asked for information such as an ETA all we ever got was arrogance, along the lines of "It will be done when its done" and this such attitude. When we ordered the larger one we run into an issue with PayPal freezing our account due to an incoming fraudulent transaction, 2 Days later i paid for the server again out of my pocket and all was setup. (6 Days after Order was made).
We then asked for additional IP Space and RAM for the system provided them with ARIN justification etc as requested and followed the rules all the way along.
When we realised we could buy for much less at FDC Servers direct we then began buying from them, by now we were ordering 2x Large systems per week! This seemed to make the attitude of the rep of Zenex5ive get even worse still. After the downtime at FDC the other day we decided enough was enough after investing alot of money ourselves to move into our Own Facility it would seem a Jeliously fued would start as Zenex5ive Decided that he would terminate our server (1 Day after Payment due date) we had every intention of paying the final invoice and sticking to the terms of service at Zenex. This sparked an MSN Convosation, he terminated the server THEN sent me a message on MSN which read exactly "When will your invoice be paid".
At this point i invited the owner of Zenex5ive into a convosation with my business partner (As with all legitimate business you would have both partners present at the time of any major changes or discussions) He didnt seem to like this and began with personal insults. Below quoted from an MSN Chat Log:
Originally Posted by Zenex
i am not a kid like you. i got better things to do.
Originally Posted by Zenex
sure, i will make sure to post this in WHT about you guys running scam
Not sure where this come from?
I have no idea why the insults suddenly arrised, My business partner put it strait to the owner of Zenex5ive that there attitude stinks. This is nothing to hide at the end of the day if he wants to run a successful business then he will have to keep up with it and not let his personal attitude reflect onto his customers.
Due to this we have now declined to pay the invoice and are seeking legal advise. Luckily we was planning on leaving and had backed everything up just this morning so a small setback but nothing major to us.
If you would like Zenex5ive Services visit FDC Servers or GNAX Direct. You get it cheaper and the service is MUCH better.
Also when FDC Lost the routers this week Zenex5ive replied to my message on MSN Asking if he knew of the downtime "Yeh theres a router down there isnt an ETA" and didnt answer any further questions i asked.
Server Outage At Network Solutions
I'm kind of annoyed. Not so much the server outage; I know those happen.
What is annoying me is the inability to get anyone on the phone.
I've been calling each of their 4 numbers in succession for the last 45 minutes. Finally connected with someone who has no idea what's going on, only that it is allegedly affecting their entire customer base. Man, if you're not going to answer the phone, at least put on a voice message, or maybe a banner on your Account Manager page.
their site didn't go down, just the ones they are hosting.
I'm a newbie at this so, for the vets, if you are experiencing a server outage, how long do you give your hosting company to give you an answer before getting "assertive" on the phone.
It's not a big deal to me since currently I only use my site for email. However, there must be some folks losing a bit of cash by being out of commission for an extended period of time.
Has Something Happened To Millenium Data Solutions
My friend has been using them since 2004, but he said that they closed up shop about 2 weeks ago.
Site is still there, but phones are disconnected, emails don't work.. and they changed DNS so that he can't even get into his admin panel...
I tried doing a google search on them, but they've saturated the net w/their name so much that all I see are ads everywhere.
DELL Blade And Storage Solutions
I am thinking on using dell blade and storage solutions for my servers.
I am interested in installing FreeBSD in blade servers and storage solutions.
I am thinking on using blade system for load balancing and storage solution for information security/base.
Is it possible to use FreeBSD in blade servers.
My second question would be, is it possible to connect storage solution to freebsd setups as a hdd.
I want to use blade servers as a computing power and storage solution as hdd.
With this way, i believe it will be possible to extend storage and servers easly.
Green Energy Web Solutions Or Proposals
finding out about any web / internet use that involves being powered by some form of green energy, i.e. host servers running on renewable energy.
There doesn't seem to be much info out there that I can find and it probably doesn't exisit but any leads would be appreciated.
Also, if anyone has any ideas on how green energy could be used in connection with the web I'd be interested to hear.
Network Solutions Offers VPS Hosting
the original domain registrar itself finally joins the VPS fray. Just saw this on their website:
After roughly a year or so (I think) of offering the hosting we all know, looks like they've finally decided it's time to take the next step.
(to think I'll be moving my domain name away from them next month...)
More Storage Solutions For Audio Files
we're LearnOutLoud and we're currently running out of space on our 1.2 terabyte server filled up 90% with audio files. We'll be expanding in the coming years with the audio files that we'll be adding and we're looking for the best option for storing our audio files.
We're talking with our ISP about getting an 8 drive chassey with 8 500GB drives for a total of 4.0 terabytes with a RAID setup giving us about 3.5 terabytes to work with. It will cost us in the $3000-$5000 range and we're just not sure if we want to put that up at the moment, as this growth will be over time and we may not even need all this space.
What we'll be storing on this new server would be just audio files (audio books that are purchased on our site). They are not accessed very heavily so we don't need to concern ourselves too much with processing speed or bandwidth.
We're looking into some other solutions for storage such as Amazon S3, Media Temple, and some other ones. We don't need a lightning fast expensive content delivery network like Limelight Networks, as their storage costs are way too much. We want something we can grow and pay as we grow.
Network Solutions Shared Hosting Hacked - And How To Fix It
Just wanted to share my experiences with you once again. There are a select number of companies on this planet that really seem to go out of the way to be obnoxiously bad at their jobs. Comcast, AIG, United Airlines - the familiar litany. Well, my experience with online hosting would put Network Solutions right up there with those in competition for the title 'Worst Company in America.'
Here's the current problem. Yesterday, May 14, 2009, at about 6:00AM, one of my users reported that my site had come up with a malware/virus alert on his computer. This was odd, as I am not a malware host. Further, my work computer had been infected the day before, though I had only visited reputable news sites; and my own site.
Lo and behold, upon investigation I found that my site had been hacked to carry the FakeAlert-CL trojan, which had the effect of causing my computer to pretend it had been badly hacked to get me to buy some spurious anti-virus software. Essentially, buying "protection" in the Mafia sense.
Luckily for me, this is not my first rodeo with Network Solutions' laughable excuse for security. This exact same thing had happened 18 months or so ago. I realized then that a worm had infected NS's shared hosting servers, and had changed every file with "index" anywhere in the title to include an < iframe > tag linking to a malware site (from which the computer would be infected).
So here's my workaround. I downloaded and repaired the three index files which control my site. I then deleted the infected files, and re-uploaded clean ones. Being prudent, and having experience with this, I also uploaded *backup* copies with different file names. This proved wise. NS has now been hacked 3 times in the last 18 hours in the exact same way. Each time I get hacked again, I simply delete the infected 'index' file and rename my backup to replace it, then upload a new backup for later use.
Some notes: this has affected my entire Movable Type system by corrupting the templates. However, it attacks only the base index.php file; if you simply fix that one file, then rebuild your Movable Type database, the offending code snippet will be removed. Secondarily, some sections of my site (my bulletin board, for instance) do not have 'index' in the title of their operative files. If I could remove every index file from my site and rename them, I would, but unfortunately too many of the components are hard-wired for that name. Finally, I tried CHMODing the index files to 444, which should have prevented even an Administrator from overwriting or changing them, but it had no effect.
So, back to NS. I contacted a person from NS' marketing department (who contacted me after I posted a previous complaint on this board) and let him know that I had been hacked. He told me he was referring me to "third level support" (meaning what? they speak better English?). I have since been hacked twice more, and have emailed this same PR guy both times. The last time I asked for a phone call; no shock, I have not yet heard back. Maybe this post will prompt a response.
At any rate, to those of you experiencing this with Network Solutions, hopefully my solution will help you. To those of you considering a hosting provider, DO NOT CHOOSE NETWORK SOLUTIONS.
Wincache Solutions For Windows Based Plesk VPS?
I am planning to move this moodle installation
to this one
However as you may have noticed the second one runs very slow.
On the first one I am using Microsoft's Wincache, however on the second
one I am not using any cache solution as it seems that Wincache does not work.
I tried to follow the following instructions
but all I got was this FastCGI Error message "Error Number: -1073741819 (0xc0000005)"
So I was wondering if someone can recommend me any alternative solution
Backup Solutions - Compressing Partition & Transfer
I administer a busy forum and require a best backup solution.
(Servers are clustered and running Debian Etch)
Currently when backup script packs the whole partition using command:
tar cvzf /backup/webroot/webroot-(today's-date).tar.gz /webroot
But, this causes huge load on to the server and the whole website becomes unavailable during this time.
Since the number of files is huge, it takes around 10-15min for it to finish.
Now, I need another software or a way to limit tar's load on to the system so that the website doesn't go down during the backup process.
(dd would work as /webroot has it's own partition but I'm not sure on how it the load goes with it and also if it works with cron)
Do you know any good solution?
Also, right now all backups are on each server separately.
To clarify, mysql server's backups are on mysql server and actual files' backups are on web server.
As you may have realized, this is very bad as it won't protect me from harddisk failures and hackings.
(Hacker can just delete the whole thing and website will be gone forever...)
So, to prevent them from happening and also for central management of the backups, I got a server just for backups.
Now, I need a way to transfer the backups to it.
What software do you recommend to accomplish this?
(scp, rsync, ncftp, etc...)
Some of you may say R1Soft's CDP is the best but I would like to have that as my last option because I don't want to rely on another company when it comes to backups.
Easiest Automation Of VPS Solutions For Hosting Provider?
I'm doing some research on offering VPS hosting solutions, nothing firm yet as do we start to offer them or not.
So, what are you experiences for as automated as possible VPS hosting offering? Using multiple servers as VPS hosts etc. ready made images etc.
Or am i better of by doing custom tailored my own?
The basic plan is to offer as automated as possible, with minimal support overhead etc. using 2co/paypal/moneybookers subscriptions etc. basicly as simple, and yet as powerfull as possible. Sounds like custom tailored system is the best option.
How about just the server backend only automation wise?
Virtual Private Server (VPS) - Installed By Ourself Or Ready Solutions ?
we have any server with isp, really perfect service and support.
but now we need to buy 1 server with vps solutions and our isp not offer this solutions.
The support have said that we must buy not managed server and install by ourself.
Now we are not sure if better to buy unmanaged and searc expert to install vps OR buy serve with vps solutions from other isp.
What do you think about this?