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Experiance From Virtuoso Net Solutions Inc


this company is terrible! what a way to treat customers or potential customers, so much for good customer service or even so so customer service, these guys are just plain aweful!

I really wonder how a company like this stays around!

Checkout the convo. between myself and Chad over there at Virtuoso. I am pimpbucks.

Quote:

From: PimpBucks [mailto:pimpbucks@gmail.com]
Sent: Wednesday, August 01, 2007 2:33 PM
To: Sales
Subject: Re: Virtuoso Net Solutions Inc : Order Details

You are WAY to funny.. I expect my money back within 24 hrs! Or I will report YOU for spam, harassment and credit card theft.

On 1-Aug-07, at 2:32 PM, Sales wrote:

I have reported you for spam, harassment and fraud. Your IP has been reported
for harassment

Do not contact us ever again

From: PimpBucks [mailto:pimpbucks@gmail.com]
Sent: Wednesday, August 01, 2007 2:31 PM
To: Sales
Subject: Re: Virtuoso Net Solutions Inc : Order Details

fine you go ahead and report a perfectly good credit card you moron, report me to the authorities too!

I unfortunatly read about you AFTER i signed up.

If the money isn't back on my card by tomorrow I will be processing a chargeback.

On 1-Aug-07, at 2:27 PM, Sales wrote:

If we’re so bad why did you both sign up?

We’ll be reporting this to the actual bank as fraud.

I suggest you work on your social skills and refrain from your childish vulgar language.

Any further emails will result in reporting you to proper authority.

From: PimpBucks [mailto:pimpbucks@gmail.com]
Sent: Wednesday, August 01, 2007 2:26 PM
To: Sales
Subject: Re: Virtuoso Net Solutions Inc : Order Details

holly **** you really do need to work on your social skills. I thought it said bank NAME! Those posts about you and your company over at webhosttalking are 100% correct, your a dick head thru and thru.

On 1-Aug-07, at 2:21 PM, Sales wrote:

It was already marked “fraud” therefore it was not charged.

You could have explained why you inputted epassporte as bank phone number,. but you did not so therefore this is fraud

From: PimpBucks [mailto:pimpbucks@gmail.com]
Sent: Wednesday, August 01, 2007 2:20 PM
To: Sales
Subject: Re: Virtuoso Net Solutions Inc : Order Details

refund my card then.. its not fraud at all.. but i expect a full refund!!!!

On 1-Aug-07, at 1:15 PM, Sales wrote:

This was marked as fraud due to the following reasons:

Credit card bank phone number provided: epassporte

Billing address is California. IP address used to purchase is from Canada

Domain thetictoc.com shows up as another owner, not matching billing card first/last name.

To correct these factors, you must provide a valid bank phone number which you should have done originally.

From: Pimp Bucks [mailto:pimpbucks@gmail.com]
Sent: Wednesday, August 01, 2007 11:23 AM
To: sales@virtuosonetsolutions.com
Subject: Re: Virtuoso Net Solutions Inc : Order Details

Wondering how much longer until the account is setup.


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Quote:

Originally Posted by Zenex

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Quote:

Originally Posted by Zenex

sure, i will make sure to post this in WHT about you guys running scam

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I am thinking on using dell blade and storage solutions for my servers.

I am interested in installing FreeBSD in blade servers and storage solutions.

I am thinking on using blade system for load balancing and storage solution for information security/base.

Is it possible to use FreeBSD in blade servers.

My second question would be, is it possible to connect storage solution to freebsd setups as a hdd.

I want to use blade servers as a computing power and storage solution as hdd.

With this way, i believe it will be possible to extend storage and servers easly.

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Fail Over Web Hosting Account Solutions
how can I implement fail-over web hosting with 2 cpanel account on a separate server to get 100% uptime.

It has frequent database update (1 mysql db) and files uploaded from ftp time to time.

Is rsync is the solution?

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Green Energy Web Solutions Or Proposals
finding out about any web / internet use that involves being powered by some form of green energy, i.e. host servers running on renewable energy.

There doesn't seem to be much info out there that I can find and it probably doesn't exisit but any leads would be appreciated.
Also, if anyone has any ideas on how green energy could be used in connection with the web I'd be interested to hear.

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Network Solutions Offers VPS Hosting
the original domain registrar itself finally joins the VPS fray. Just saw this on their website:

[url]

After roughly a year or so (I think) of offering the hosting we all know, looks like they've finally decided it's time to take the next step.

(to think I'll be moving my domain name away from them next month...)

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More Storage Solutions For Audio Files
we're LearnOutLoud and we're currently running out of space on our 1.2 terabyte server filled up 90% with audio files. We'll be expanding in the coming years with the audio files that we'll be adding and we're looking for the best option for storing our audio files.

We're talking with our ISP about getting an 8 drive chassey with 8 500GB drives for a total of 4.0 terabytes with a RAID setup giving us about 3.5 terabytes to work with. It will cost us in the $3000-$5000 range and we're just not sure if we want to put that up at the moment, as this growth will be over time and we may not even need all this space.

What we'll be storing on this new server would be just audio files (audio books that are purchased on our site). They are not accessed very heavily so we don't need to concern ourselves too much with processing speed or bandwidth.

We're looking into some other solutions for storage such as Amazon S3, Media Temple, and some other ones. We don't need a lightning fast expensive content delivery network like Limelight Networks, as their storage costs are way too much. We want something we can grow and pay as we grow.

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Network Solutions Shared Hosting Hacked - And How To Fix It
Just wanted to share my experiences with you once again. There are a select number of companies on this planet that really seem to go out of the way to be obnoxiously bad at their jobs. Comcast, AIG, United Airlines - the familiar litany. Well, my experience with online hosting would put Network Solutions right up there with those in competition for the title 'Worst Company in America.'

Here's the current problem. Yesterday, May 14, 2009, at about 6:00AM, one of my users reported that my site had come up with a malware/virus alert on his computer. This was odd, as I am not a malware host. Further, my work computer had been infected the day before, though I had only visited reputable news sites; and my own site.

Lo and behold, upon investigation I found that my site had been hacked to carry the FakeAlert-CL trojan, which had the effect of causing my computer to pretend it had been badly hacked to get me to buy some spurious anti-virus software. Essentially, buying "protection" in the Mafia sense.

Luckily for me, this is not my first rodeo with Network Solutions' laughable excuse for security. This exact same thing had happened 18 months or so ago. I realized then that a worm had infected NS's shared hosting servers, and had changed every file with "index" anywhere in the title to include an < iframe > tag linking to a malware site (from which the computer would be infected).

So here's my workaround. I downloaded and repaired the three index files which control my site. I then deleted the infected files, and re-uploaded clean ones. Being prudent, and having experience with this, I also uploaded *backup* copies with different file names. This proved wise. NS has now been hacked 3 times in the last 18 hours in the exact same way. Each time I get hacked again, I simply delete the infected 'index' file and rename my backup to replace it, then upload a new backup for later use.

Some notes: this has affected my entire Movable Type system by corrupting the templates. However, it attacks only the base index.php file; if you simply fix that one file, then rebuild your Movable Type database, the offending code snippet will be removed. Secondarily, some sections of my site (my bulletin board, for instance) do not have 'index' in the title of their operative files. If I could remove every index file from my site and rename them, I would, but unfortunately too many of the components are hard-wired for that name. Finally, I tried CHMODing the index files to 444, which should have prevented even an Administrator from overwriting or changing them, but it had no effect.

So, back to NS. I contacted a person from NS' marketing department (who contacted me after I posted a previous complaint on this board) and let him know that I had been hacked. He told me he was referring me to "third level support" (meaning what? they speak better English?). I have since been hacked twice more, and have emailed this same PR guy both times. The last time I asked for a phone call; no shock, I have not yet heard back. Maybe this post will prompt a response.

At any rate, to those of you experiencing this with Network Solutions, hopefully my solution will help you. To those of you considering a hosting provider, DO NOT CHOOSE NETWORK SOLUTIONS.

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Wincache Solutions For Windows Based Plesk VPS?
I am planning to move this moodle installation

[url]
to this one
[url]

However as you may have noticed the second one runs very slow.

On the first one I am using Microsoft's Wincache, however on the second
one I am not using any cache solution as it seems that Wincache does not work.

I tried to follow the following instructions
[url]
but all I got was this FastCGI Error message "Error Number: -1073741819 (0xc0000005)"

So I was wondering if someone can recommend me any alternative solution

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Backup Solutions - Compressing Partition & Transfer
I administer a busy forum and require a best backup solution.
(Servers are clustered and running Debian Etch)

Currently when backup script packs the whole partition using command:
tar cvzf /backup/webroot/webroot-(today's-date).tar.gz /webroot
But, this causes huge load on to the server and the whole website becomes unavailable during this time.

Since the number of files is huge, it takes around 10-15min for it to finish.

Now, I need another software or a way to limit tar's load on to the system so that the website doesn't go down during the backup process.

(dd would work as /webroot has it's own partition but I'm not sure on how it the load goes with it and also if it works with cron)
Do you know any good solution?

Also, right now all backups are on each server separately.

To clarify, mysql server's backups are on mysql server and actual files' backups are on web server.

As you may have realized, this is very bad as it won't protect me from harddisk failures and hackings.

(Hacker can just delete the whole thing and website will be gone forever...)

So, to prevent them from happening and also for central management of the backups, I got a server just for backups.

Now, I need a way to transfer the backups to it.

What software do you recommend to accomplish this?
(scp, rsync, ncftp, etc...)

Some of you may say R1Soft's CDP is the best but I would like to have that as my last option because I don't want to rely on another company when it comes to backups.

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Easiest Automation Of VPS Solutions For Hosting Provider?
I'm doing some research on offering VPS hosting solutions, nothing firm yet as do we start to offer them or not.

So, what are you experiences for as automated as possible VPS hosting offering? Using multiple servers as VPS hosts etc. ready made images etc.

Or am i better of by doing custom tailored my own?

The basic plan is to offer as automated as possible, with minimal support overhead etc. using 2co/paypal/moneybookers subscriptions etc. basicly as simple, and yet as powerfull as possible. Sounds like custom tailored system is the best option.

How about just the server backend only automation wise?

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Network Solutions - Locate Files Outside Of Doc Root
if anyone knew if with Network Solutions advanced hosting package on unix there was a way to store the documents outside of document root? If not is there a good way to secure a folder/files that is in the document root from users?

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Cloud Solutions For Running Web Application For International Users
I know CDN is only for static files, but is there such cloud host service where users from Asia, Europe and USA will face no serious latency issues?

Is this going overboard, would using Amazon Cloud suffice?

or would purchasing dedicated servers in each region like USA, Europe, and Asia be better?

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Virtual Private Server (VPS) - Installed By Ourself Or Ready Solutions ?
we have any server with isp, really perfect service and support.

but now we need to buy 1 server with vps solutions and our isp not offer this solutions.
The support have said that we must buy not managed server and install by ourself.

Now we are not sure if better to buy unmanaged and searc expert to install vps OR buy serve with vps solutions from other isp.

What do you think about this?

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