Server Load Is Low But Site Is VERY Slow
Jul 1, 2007
My machine is pretty good. Here are the specs:
Intel Xeon-Woodcrest 5148-DualCore
3 gigs of ram
250GB Western Digital WD Cavia
I run a forum with a modest amount of traffic along with a content management system handling the other sections of the website. I'm pretty sure the forum isn't the problem though.
The server load for this machine is almost never above a 1. Right now as I type this the load is at 0.17, but it's unbearably slow! Taking up to 16 seconds to load a single page.
What could be causing this? I'm a server n00b. Is there a setting I should be doing to one of my servers configuration files to make it run faster?
My website gets 30-40,000 visitors a day and these problems always occur during peak hours. It would be easier to deal with this though if not for the fact that the server load is always so low. How is it possible for the site to get so slow while the server load is always so low?
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May 14, 2009
I dont know much about what could be cuasing this so i come to you for advice, i am currently at wired tree on their VPS384 package with 348MB of ram and my site is really slow to load [url]sometimes it is so embaressing to show people i just dont bother, i am sure this is deferring visitors from my content how can i speed this up?
I can add more ram but it will push the price and if the price goes too high i might aswell move to a Hybrid with wiredtree.
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Apr 24, 2008
My server gets 300 - 600 concurrent connections to http port 80, has a CPU load of 1 - 2%, has practically all RAM of 1 GB used, is running apache 2 and centos 5.
It tends to get slow and when I ban IPs that use many connections to my server (raping it), it becomes fast again. But soon after that new ******* users come which I again ban and the process repeats itself
I'm starting to think that maybe I just don't have enough RAM to handle them because it seems at least some of those users are legit. I don't however have even that much content that needs to be cached so I'm not sure what good RAM would do but perhaps apache just needs more.
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Apr 12, 2007
My server has a small load (about 30% of it is being used) and it is still running very slow. When I reboot it runs fast for about 5-10 min, and then it is back to slow. I reported this to hivelocity and the responded with
"
The problem was one of your apache process was pegged out. Restarting apache resolved this issue. If you still have issues check top and run lsof on the process ID that is pegged out."
and after it continued
"It will continur to happen until you isolate the source of the issue and stop it.
The load looked fine just now, so I am not seeing an issue.
What you can do is when it pegs out (simply restarting webserver will get it back up but not resolve) run the following command:
ps -aux
Look through the processes to see what is calling it."
Whn I run ps -aux i see a username on my server. i suspended that username but the problem is still happening.
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Mar 11, 2009
I am currently hosting my website on one server with the specs:
2.8ghz Dual Quad-Core processor + 8 gigs of ram + two 500 hard drives with a 50 mbps unmetered bandwidth package.
My current problem lies in high server loads and very slow server performance throughout the day.
I am considering migrating over to The Planet onto server with the specs:
3.0ghz Dual Quad-Core + 18 gigs of ram + two 50gb hard drives with 2TB of monthly bandwidth transfer.
In an attempt to have great bandwidth pricing and server performance, I plan on downgrading my current server with my current host to a lowe-end server and keeping it only to host my VIDEO and MUSIC files with the 50mbps unmetered package. The Planet will then host my database and all other web related files on their new server.
Is this a good idea as an attempt to save money in bandwidth costs and eliminating my server lag issues?
I was offered a setup of a separate web and database server at my current host but from what I have read, no one touches the performance and reliability The Planet has to offer.
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Jun 29, 2008
server load is low according to top command / mytop but what I dont understand all websites on the server are loading very slow.
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Mar 1, 2008
I rented a server from VD a month ago and hosted some of my websites. But I'm constantly noticing that my websites are loading very slow. How can I check if other users are experiencing the same problem, or if the problem lies with my Internet connection?
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Oct 12, 2007
I just added a database server in private network and moved the database for Vbulletin Forum to this server.
But some how, the Forum is loading extremely slow compare to before ( when it was on the localhost). Also, Compare to another website on server (using local database) it is much slower.
One thing good is the load is lower
2 servers are connected via 10mbs private link, both servers are at Softlayer.
webserver: Opteron 170, 2GB RAM, 73GB SCSI 15K
database: Quad Xeon 3220, 2GB RAM, 73GB SCSI 15K.
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Dec 20, 2007
I've been having trouble with my VPS for a while now. In the QoS alerts page in Virtuozzo it seems to be a problem with numtcpsock and tcprcvbuf, mainly numtcpsock.
Copy these into the browser:
i18.photobucket.com/albums/b106/gnatfish/qosnumtcpsock2.jpg
And when i run cat /proc/user_beancounters:
i18.photobucket.com/albums/b106/gnatfish/beancounters2.jpg
This line is particularly scary:
numtcpsock 164 164 166 166 7321
What do i need to do, to get the website running again? It's only one site on the vps a proxy. So i thought a vps would be able to handle one proxy.
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Aug 12, 2008
I'm having the oddest issue. For some reason, some of the websites on my server load fine, and some take a really long time to load (2 minutes).
Now, the server load is fine, and the size of the sites aren't the issue either. I've restarted Apache and a couple more services, and still the same sites seem to load very slow.
What could be causing this since it's only effecting certain websites?
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May 25, 2009
I'm having trouble with a new server. It's a dedicated (Q6600 + 8 gig RAM + 4 x 250gig in Raid 10 + Centos 5.3 64bit + Cpanel).
The machine is way overpowered for the traffic going to the site.
The server load is rarely above .10 and often closer to zero.
I'm getting periodic extreme slow downs. Web pages will take 30-60 seconds to load (or longer). SSH will timeout, or if I can connect, it will take seconds (sometimes 10-15 seconds) for key press to register in the SSH terminal. Pop3 times out, etc.
This might last for 15 minutes or 3-4 hours. Then, everything will start running like a champ again. Traceroutes to the server during the slow downs haven't shown a problem between the server and where I am testing from (have connected from multiple proxies and remote sites to eliminate my local internet connection).
I'm looking for any advice on how to trouble shoot this. Hardware? Software? Configuration issue?
It is definitely not a capacity/load issue. There have been no spikes in web traffic. The opposite, this is a very slow time for my site, which is why I moved to a new server in May.
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Sep 9, 2008
I have seen 1 vps provider having very poor ping results in few online ping sites and they have a very cluster slow loading pages as well.
One of my friend has a package with them, the ping results are very poor even for him as well. Just made an traceroute found its on some node1.vpsprovider.com
Ya, one more major important similarity noticed was, the vps provider emails weren't set properly to yahoo mail, and my friend's emails sent from the server to yahoo weren't delivered as well.
So if the vps provider has poor content may be due to firewall or internal settings do the systems under the node also be affected?
I have no problems with my host so nothing to be worried about, but need to help him as he is just starting it out with a cheaper vps
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Oct 31, 2009
My server is very slow, High CPU, High Apache load....
I got a new server and i had setup a script on it.
No server tweaks has been done.
I run a filehosting site so it gets very slow when traffic is high.
Here is some info:
Code:
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
4135 filedip 19 0 12812 8892 2212 R 18.9 0.4 0:00.74 index.cgi
3140 apache 15 0 22624 9604 2768 S 17.3 0.5 1:54.45 httpd
3556 apache 15 0 22792 9592 2768 S 17.3 0.5 0:43.53 httpd
3739 apache 15 0 22672 9556 2744 S 17.3 0.5 1:09.67 httpd
3884 apache 15 0 22664 9560 2744 S 17.3 0.5 0:23.98 httpd
3474 apache 15 0 22672 9572 2756 R 16.1 0.5 1:34.09 httpd
3548 apache 15 0 22792 9560 2740 S 16.1 0.5 1:33.67 httpd
3991 apache 15 0 22640 9588 2756 S 15.1 0.5 0:22.44 httpd
3475 apache 15 0 22672 9580 2756 S 13.2 0.5 1:31.42 httpd
3493 apache 15 0 22664 9592 2768 S 12.9 0.5 1:15.52 httpd
3769 apache 15 0 22664 9580 2756 S 12.9 0.5 0:45.19 httpd
3638 apache 15 0 22664 9576 2756 S 12.3 0.5 0:32.82 httpd
3724 apache 16 0 22664 9580 2756 R 12.3 0.5 0:34.25 httpd
3626 apache 15 0 22672 9580 2756 S 11.7 0.5 0:52.54 httpd
4023 apache 16 0 22792 9560 2740 R 11.3 0.5 0:13.16 httpd
3882 apache 15 0 22664 9576 2756 S 10.1 0.5 0:38.56 httpd
3005 apache 15 0 22672 9588 2768 R 9.1 0.5 2:06.61 httpd
I dont know much about server managment...
how to fix this so server doesnt go slow?
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Dec 19, 2008
My site is very slow. But I can not find the reason.
Here is the top
Code:
top - 22:04:07 up 22:09, 1 user, load average: 0.44, 0.43, 0.34
Tasks: 402 total, 1 running, 401 sleeping, 0 stopped, 0 zombie
Cpu(s): 4.3%us, 0.7%sy, 0.0%ni, 94.8%id, 0.1%wa, 0.1%hi, 0.1%si, 0.0%st
Mem: 2074804k total, 2007836k used, 66968k free, 72720k buffers
Swap: 4192956k total, 96k used, 4192860k free, 641728k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
17133 apache 20 0 27752 9.9m 3392 S 4 0.5 0:02.25 httpd
6306 apache 20 0 27772 9.9m 3452 S 4 0.5 0:08.04 httpd
2261 mysql 20 0 251m 88m 4752 S 3 4.3 48:25.58 mysqld
17081 apache 20 0 27700 9.9m 3496 S 2 0.5 0:02.81 httpd
17105 apache 20 0 27112 9504 3428 S 2 0.5 0:02.62 httpd
11844 apache 20 0 27756 9.9m 3444 S 0 0.5 0:06.21 httpd
13676 apache 20 0 27700 9.9m 3440 S 0 0.5 0:04.74 httpd
13718 apache 20 0 27424 9856 3448 S 0 0.5 0:04.83 httpd
16690 apache 20 0 26628 8980 3408 S 0 0.4 0:01.88 httpd
When run
[root@nd10749 ~]# netstat -an |grep 80 |wc -l
2788
It was able to handle over 5000 connection without problem.
When checked the log, can not find anything suspicous.
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Apr 12, 2007
my site is terribly slow, especially if there are several users accessing it at once.
Is there a way to to find out what exactly is slow, so I know what to tackle?
Since there is no caching at the moment, I think that is a good point to start.
The reason that there is no caching, is because Internet Explorer kept showing stale content, whatever I tried. How do you make sure that IE doesn't cache the dynamic pages?
This also means that images are not cached and pages with several images, seem to load a lot slower, sometimes not even showing all images the first time the page is loaded.
Does anybody know what I can do to improve on this?
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Feb 5, 2007
I'm hosting about 6 private websites on my server, and some have problems.
My biggest website is a vb forum with 30.000 members and 1.5 million posts.
When i browse with firefox i see that vb forum loads fast, but phpads which is integrated on the top and footer loads very slow. When i browse with IE, it takes like 10 seconds before the whole site is loaded and sometimes IE even crashes.
When i try to login on another website / admin panel (oscommerce), i get a mysql gone away error, that means timeout. But why does it show that? I ran mysqlreport and can't find anything why it should display mysql gone away.
# ./mysqlreport
MySQL 5.0.15-standard uptime 3 19:36:47 Mon Feb 5 11:08:10 2007
__ Key _________________________________________________________________
Buffer usage 78.94M of 96.00M %Used: 82.23
Write ratio 0.60
Read ratio 0.00
__ Questions ___________________________________________________________
Total 19.61M 59.47/s
Slow 9 0.00/s %Total: 0.00 %DMS: 0.00
DMS 7.17M 21.74/s 36.56
__ Table Locks _________________________________________________________
Waited 7.57k 0.02/s %Total: 0.05
Immediate 16.50M 50.03/s
__ Tables ______________________________________________________________
Open 1.27k of 1800 %Cache: 70.56
Opened 1.82k 0.01/s
__ Connections _________________________________________________________
Max used 47 of 500 %Max: 9.40
Total 2.62M 7.95/s
__ Created Temp ________________________________________________________
Disk table 6.77k 0.02/s
Table 635.25k 1.93/s
File 50.37k 0.15/s
I can't find any problems on the server which may lead to this strange problem.
The server load is normal, around 1 to 1.5. No weird errors in the apache error log or system log.
This strange behaviour started 2 weeks ago, and appears 2 to 3 time a week.
The system is running:
centos 4.3 64-bit
kernel 2.6.16.17 #1 SMP
directadmin 1.29.0
mysql 5.0.15
php 5.2
apache 2
Zend optimizer 3.2.0
Eaccelerator 1.95
One thing i noticed is that every night when the directadmin cron finished, the server acts normal again.
The directadmin cronjobs are:
* * * * * root /usr/local/directadmin/dataskq
2 0-23/6 * * * root echo 'action=vacation&value=all' >> /usr/local/directadmin/data/task.queue;
#5 5 * * 0 root /sbin/quotaoff -a; /sbin/quotacheck -augm; /sbin/quotaon -a;
20 4 1 * * root echo 'action=reset&value=all' >> /usr/local/directadmin/data/task.queue
0 4 * * * root echo 'action=check&value=license' >> /usr/local/directadmin/data/task.queue
10 0 * * * root /usr/local/directadmin/plugins/awstats/hooks/cgi-bin/awstats_updateall.pl now -awstatsprog=/usr/local/directadmin/plugins/awstats/hooks/cgi-bin/awstats.pl && echo 'action=tally&value=all' >> /usr/local/directadmin/data/task.queue
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Apr 15, 2007
I recently started hosting a large vBulletin forum (14,014 registered users... 30-60 online at a time) on one of my dedicated servers. When there's a lot of activity on the forums, things start getting really slow. There will be like 50 php-cgi processes running. Some users get blank pages, others get this message:
Notice: Undefined variable: errfile in [path]/forums/includes/functions_log_error.php on line 163
Specs of the server are:
AMD Athlon 64 3000+
160GB SATA HDD
2GB DDR2 RAM
FreeBSD 6.2 (Hosted at AwkNet)
Could there be any Apache modifications I can make to increase performance, or anything else I could try?
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Oct 31, 2008
I had an VPS in SLHost and experiencing fall downs and slow server... now I moved and I check that the VPS is fast and great, but my sites are loading too slow...
I mean the connect time is too long; the time between connect and sending first byte goes from 5 to 12 seconds! My provider can't find what's wrong and I'm a little lost in this
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Mar 22, 2007
I have a website www.officegofor.ca. The site takes a very long time to load. I don't think it's because of the server's connection speed. What would be the best way to diagnose the problem? What could the problem be? I noticed that it get's slower and slower with time and when I restart apache it's faster (but still not fast enough).
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Apr 17, 2015
I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server.
When I login as admin, it can take 25 seconds to load into the first screen.
CPU GenuineIntel, Intel(R) Xeon(R)CPU E5649 @ 2.53GHz
Version Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
OS CentOS 6.6 (Final)
Memory Available 6GB used 2.5-3GB
HDD: 300GB/ approx 130GB Free
I have tried issuing a /etc/init.d/psa restart command and has made no difference.
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Nov 11, 2008
our VPS hosting company did an upgrade the other day and now something is wrong with our home page, it takes about 30sec to load. They keep saying its a php problem, but the scripting is fine, the engine is fine and the only thing that changed is that they did an upgrade.
They don't seem to be able to grasp the problem, and it is making my boss go nuts. A web guy a know said it definately had to be something at their end, and everyone else is at a loss.
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Dec 10, 2014
Today, without any change on the server side my single running website on my server started running low. After checking the running processes I realised I have these 8 processes running with high cpu load something that didn't had before.
4245 user 20 0 283m 103m 10m R 85.1 0.3 6:44.88 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4243 user 20 0 241m 68m 8736 R 83.8 0.2 6:33.45 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4259 user 20 0 254m 82m 8720 R 83.5 0.3 6:11.00 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4244 user 20 0 282m 103m 10m R 82.1 0.3 6:46.49 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4247 user 20 0 248m 76m 8712 R 78.8 0.2 6:50.31 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4264 user 20 0 258m 85m 8712 R 72.9 0.3 6:49.83 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
apache error log doesn't show any warnings, errors.
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May 1, 2014
VPS hosting, stats in my sig below. Have poor performance with a drupal and civicrm(drupal based) website and looking to troubleshoot.
Main issue is pages take too long to load, sometimes over 5 seconds and more! Below is my.cnf and MYSQLtuner results.
So my.cnf
Code:
[mysqld]
set-variable=local-infile=0
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
user=mysql
[Code] .....
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Jan 15, 2009
I wanna know if upload media to server for streaming will slow your site down?
Reason is that I have a few audio books on my server for my members to listen to, and I have a feeling that my site is using more and more resources and its getting slower and slower each day.
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Nov 5, 2007
I moved from shared host to VPS a few days back. Since the move, the site becomes slow during particular time of the day. It appeared to be an issue of cron run by their another client and after promising that they would move that client to another node (I have spent more than 25 days to follow up on this till now) they backed off from their words but informed me about an alternative. Now, they say that the cron of that client was executing many scripts and they have spaced those scripts.
I am looking for a long-term host and was wondering:
1. VPS provides a minimum guaranteed stuff so what is the use of that guarantee if one client can make the server crawl (imagine 5 minutes or more to open a site).
2. Can a host be trusted who does not honour words.
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Jan 24, 2007
I have built a database driven site with PHP & MySQL. Pages download quicker on some connections than other (obviously), however this is not due to connection speed. The web host server seems to respond very slowly to my boss's network (which is on a proxy server). Could it be that this problem is related to the web host? i.e. could it be that the web host is unequipped to deal quickly with this type of network?
On my home connection (2Mbps), pages often download instantly, however occaisionally I have to wait 10-20 seconds to receive the page from the host.
Finally, could you recommend an excellent web host to use with our site? My boss wants to offer a professional service where server response is quick. We are based in the UK.
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Mar 9, 2007
How can i know which site cause load in my server?
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Jun 12, 2006
I have a growing website that needs to move from its current single-server setup to using a cluster of servers to deliver its dynamic pages.
My current host does not support load balancing among its servers, so I'm left to configure that on my own. Round-rovin DNS doesn't work for me as I'll need certain http requests to always go to the central server (the one with the master database).
My distro is Redhat 9, and I only access the server remotely through SSH. I'm using Apache 2 (and PHP and Mysql).
Any ideas on the simplest way to do this?
I've read a bit about LVS (http://www.linuxvirtualserver.org/) but it seems to require a kernel recompile, which is way beyond the things I would dare to try...
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Apr 19, 2008
I recently put up a website and after about a week, I suddenly can not access it. The site went down after the host had a problem with the http on the server and it never came back for me but it works for everyone else. It times out while trying to connect in both the web browser and FTP client. The problem appears to be related to my internet connection, because the site won't load on any computer that is using my internet. When I disconnect from my cable and use my cellphone as a modem, the site works fine. The site works for everyone else that has tried though.
Besides changing my IP address, how do I go about getting the site to work?
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Feb 12, 2007
i have dedicated server
one site on my server compress to my server
cpu and memory
how i can config that the site use of memory only 2% and ...
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Jun 14, 2007
I currently have 256MB RAM on a VPS. I was wondering, if I upgrade to 512MB RAM will that increase load times on my website?
If so, should one expect the load times be significantly greater - maybe twice as fast?
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