I am currently deciding between these 3 companies for a vps solution. They all seem to be solid and provide good deals. I would just like to know everyone's experience in terms of speed, uptime, support handling and stablility.
Uptime & support matters the most to me.
any comments on Alphared VPS package?
their price is very competitive.
Does anyone used the alphared VPS?
I want to buy a vps which is better alphared or Godaddy.
I thought they were phony like the BlowOutHost person who scammed $140 out of me.
Their deal looked too good to be true, and just what I wanted and at my price. So after a week later, unable to find similar deal I decided to finally take the chance and purchase a server.
I got my server on 6/9 and it has been just awesome so far.
My specs: ....
I saw alphared banner and ordered one VPS
But it is bad.
After 4 days I still cannot use. I contact suportors but they dont fix problem. I reboot VPS but wait 2 hours, still "is starting" Maybe wait 24 hours
I think webhostingtalk remove their banner, if not I think there is lot of victims like me.
Never use alphared.com VPS, it is #1 in bad.
I saw an alphared banner the other day here on WHT, and checked out their prices, and WOW (Yes, I know the old adage...I don't need to hear it...)
I did some searching and read all about the drama that happened around them several years ago. I'm not interested in that. I want to know how they are now. Has the level of service gone up or is it still in the crapper?
Wow, I never knew I could waste so much time and effort on one company.
So as you can see this is not good.
I ordered their $20 VPS, and about 24 hours later I recieved the information regarding login. I logged in, and every button I clicked said Service not available. So I figured it was just because it got set up, so I submit a ticket and get a response that there is no problem.
2 Weeks later, I am submitting the same ticket. Same Response.
3 Weeks later I am on chat with them 5 straight nights, and different people keep telling me my server is overloaded and will get moved by morning. And guess what happens in the morning... "Service not available" for everything in Plesk. 20 Ticket reply's later, no support. Nothing works, so basically I got to the point I just demanded a refund and cancellation of anything service they tried to provide me.
I haven't even been able to successfully see my index.html....
They completely lied about every thing they did. It is the worst company I have ever dealt with regarding anything. Please dont make the mistake I have made.
I will keep you guys up to date on how long it takes them to cancel my service, and if they refund my money... If not they should be expecting a full inbox.
I recently upgraded my VPS at Steadfast from the Cobalt package to the Titanium package. If you don't know what the packages are, look here: [url]
After I got the OK that the upgrade was complete, I began to configure my setup to take advantage of the 1GB of memory.
This morning, I noticed that my site was down. Upon further investigation, httpd had become unresponsive, mysql had crashed and my tables became corrupt and when I ran the top command, it showed I only had 512MB of memory available. My setup must have hit the limit and crashed.
I created a ticket at their tech support, but it seems like they have no idea what is going on. I also went on Plesk to check my system statistics and it says there that I had 512MB of memory and only 60 gigs of disk space, which is the Cobalt package. I wouldn't be surprise if I also am still only getting a fair share of CPU instead of a dedicated one as offered by the Titanium package.
Has anyone else experience this before? Or know what is going on? The tech support at Steadfast says they don't know how to fix this, perhaps someone here might? In the meantime, I losing money since my site is down, and I have to fix all my corrupt database tables.
I just signed up with steadfast today, ordering a VPS. Ive had a few questions and had to change my control panel and their staff replied in a timely manner (its 9:42pm), is courteous, plus everything was set up lightning fast. From payment to login details for a ready server took less than 3 minutes. Great Job Steadfast.net!
View 4 Replies View RelatedI'm thinking of getting a 40GB/2500GB VPS with Alphared. It'd be serving static files (~10MB each), and no dynamic content or files.
Support is not the most important thing (Yes, I read the older topics ) since it would be a secondary mirror for download only. However for it to be effective I'll need to be sure about performance & bandwidth allocation.
Has anybody ever used them for this kind of thing? Are you able to really use all 2500GB for the (relatively low) fee of $49/mo? And if yes, how is the speed per connection? 200K/sec possible during peak times?
I don`t know what will be with AlphaRed but for me current situation don`t look good and look like every day they can shutdown all servers without warning....in this moment cPanel licenses stop to work, alphared site is down, uberbox is down...somebody know more info?
I thinking to move all my sites to other host and still I don`t know where to move all...
I need 400-500Mbit dedicated BW, 6000GB on hard drives and few servers....also, I need stable network, true 24/7/365 support, good prices
In this moment I thinking about choopa.com but I don`t know much about them...to move all data and setup all I need few days and before I do that I must find good host...
Most of our traffic is from europe ( Netherlands) and at the moment we have a host in Netherlands but Bandwith is expensive and service is poor.
So we are looking to move to Alphared or FDC, does anybody now how good the connection is of those to europe?
If there are some people from Europe or the Netherlands can you do some tests? Thanks
Alphared:
FDC:
FXW (netherlands)
We can send you the files :-)
If you know better host with better connections and cheap prices for unmetered 100MB line
Just a warning to everyone.
I ordered 5 servers from alphared.com, I spent an entire evening explaining to their sales person what I required.
In the end I decided on 4 Duo's and one P4. All to be connected with a Gigabit private Lan and to share 10Mbit premium bandwidth. I was promised it would take approx three days for this to be setup.
One week later I was met with an apology that the price quoted would unfortunately have to be tripled due to a mistake.
I paid $3,500 setup. Its now three weeks later and I have NO service.
I follow up every few days and am promised the service will be up soon.
STILL NO SERVICE!
Today I'm met with ANOTHER email saying it will be 10 days to allocate me 32 IP's. Not to mention the mess that every few days I'm asking how I want the servers setup.
I have missed my deadlines, my current provider is still billing me, my clients are moaning that I"m doing nothing about our current providers issues.
Are there any decent providers out there? or is finding someone who is competent and does what they say a pipedream?
And I guess I've lost $3,500 ... haven't I?
I got a email yesterday from a company called clickandbuy.com saying that i signed up for their account and that i authorized AlphaRed to debit the account automatically.
I never gave AlphaRed or this clickandbuy to create or debit any account. Whats their angle on this scam? i don't get it.
I was a customer w/AR back in June for one month. I canceled and got my money refunded because their network was not performing.
I had heard good things about Steadfast.net and also liked the fact that they use H-sphere rather than the usual cPanel. So I signed up to test their services, back in July.
Everything went smoothly in the beginning. I had only a few static html sites on the account, and they ran without problems. Yes, there was a slight thing with the statistics not updating automatically as it should, but they got that solved quickly.
I then put a Wordpress blog on that account (installed it myself using the latest WP version). I noticed it loaded a bit slower than the static sites but didn't feel it was much to worry about.
However, yesterday morning when I tried opening that blog in my browser, it wouldn't load at all! And the other static sites loaded normally.
I contacted their support and explained to them that the blog had gone down from one day to the next, and that I had made NO changes to the code in the meantime.
To make a long story short: they refuse to investigate the issue further, claiming it must be some script that is causing this. Sure, there is likely some problem with how php runs on the account, but as I said - the blog had exactly the same code when it crashed as the previous day when it worked OK.
And I don't have any automatic updates running either. So my conclusion is that something must be wrong on THEIR side, which they flatly deny.
i was Having a ''General error'' at my forum caused by the MYsql Database , i posted my problem here and asked steadfast.net support team , and i clicked submit ..after 1 Min i got a reply and the guy Fixed for Me
what a Great Hosting ,Very Fast and Great support team
i give Them 9.8/10
Iv been with steadfast for almost 6 years,
we have small vps account and 1 shared hosting account,
our vps is working very very slowly, we cant log in to direct admin, we cant do anything, i contact support personally to check this issue , the response i received was
"
We are aware of the problem with slow disk access this VPS server. We will be adding an additional VPS server and migrating some of the VPS containers to it shortly to address this issue. Under the resources we have immediately available, we are unable to get the problem corrected. Thanks, Ben Galliart Steadfast Networks Support [url]
"
WTF? unable to get the problem corrected? our clients that use our vps are going crazy, 1 client even threaten to leave us,
i don't know that to do, i was thinking of sue them, what do you think? I'm very disappointed ..
I’ve been with SteadFast Networks for quite a few months now, around 4 if I’m not mistaken. I signed up to their Basic Plan for a semi-annual fee. Their support is truly something and I only submitted a few tickets in the first month, which means I’ve never experienced any server problems for 3 months.
They contacted me asking me if I was interested in moving the site to the new server where they were using Litespeed Webserver, I agreed just to help out and everything went smoothly. Had a few DNS problems (the usual since I was moved to other server). After that the site was stable. (Occurred in the first month only)
Now turning the tables, honestly I was tempted to go with a bigger plan, I have seen many oversellers and sometimes it’s too good to be true. My point is that I don’t regret taking their basic plan, infact I only use a very little amount (around 100mb) and 2-4GB bandwidth, the average site.
I’ve never experienced any downtime, a very rare sight. Maybe there was a tiny one or something and I must have missed it but every time I sit down in front of this desk and open my site I have never seen it down.
My site was submitted to StumbleUpon , it received over 2k hits (in a sudden way) and I expected that my host would contact me for abusing or something, guess what? I never received any infractions or anything. Which amazes me because I think an average host would contact you right away.
Nevertheless, I’m completely happy; if you are starting a domain, don’t try to justify quantity due to price. I rank steadfast support 10 out of 10 and I still don’t think that’s enough.
Other things to keep in mind:
MySQL Performance is pretty good
I also think H-Sphere should be enough for a person to control their site, never had a problem with it. Although I wish it was a bit more organized.
I didn't really want to post this earlier since I wanted to see how well Karl would treat me as a customer (coming from a former employer perspective). I'm currently coloing with Karl (I used to do be a network engineer there but moved on to bigger and better things for myself) and I must say it has been a wonderful experience as a client.
Karl is honest, trustworthy and a very fair guy to deal with. I was always a little skeptical and harsh about everything (as is my nature) but Karl was always very patient.
When downtime arises he is quick to respond and very quick to not ask questions or argue if he hasn't lived up to his SLA. He is fair and doesn't try to screw over the customer.
He has run a very clean operation and his staff is always available to let me come in when I need to. I've been hosting with Karl since February 2007 and I think it's time that I honestly say his quality of service has been excellent.
Highly Recommended!
to start putting some more machines into Chicago. Currently we are only using leased machines there, so I haven't had to deal with any Chicago based colo yet.
The scenario that I'm faced with is that SteadFast only has room for current customers, and unfortunately we aren't one yet.
I have the opportunity to put my machines into the Looking Glass/Layer3 DC, at what I believe to be a fairly reasonable price ($110 / 3Mbps per 1u) with a company who I've been doing business with now for a while. Does anyone have experience in working with that center?
For those of you deal with with DC's in Chicago, who would you recommend I look at as an alternative? I have come up with names like: FDCServers; Server Central; CHI Networks; Fast Servers; GigeEnet. But based on what I'm reading, I don't really come away with a good indication of who is second in the pecking order with SteadFast.
I am considering getting high bandwidth hosting from either alphared, choopa, or leaseweb, but before I do I would like to ask you which one would give me the best speeds, globally. Any other info that you can provide would be useful too. Thanks!
Also, if you can suggest another host for high bandwidth that is very reliable and has great ping results for the us, europe, and asia, i'd be interested.
A friend and I ordered a dedicated AlphaRed server, drawn in by the excellent pricing.
We were problem-free for a few days, until I noticed my irssi (IRC chat client) screen detach. I assumed I accidentally pressed something, and continued chatting. Then it happened again, and a few more times. I looked at the last people to login to my shell, and it showed that an AlphaRed employee had logged into both 'root' and my personal shell. The employee was reading my chat logs in real-time.
The AlphaRed employ did not only read my chats, but participated as well. You may find logs that here: pastebin.ca/raw/1057127
Some excerpts:
05:05:40 <@infid3l[eMo]> hm..
05:05:48 <@infid3l[eMo]> =D i love finding hacked shells
05:05:52 <@infid3l[eMo]> especially when they're on my network
05:06:01 <@infid3l[eMo]> and then snatching control of them =D =D
05:06:44 <@lifelike> = d
05:06:53 <@infid3l[eMo]> so whats up ppl
05:06:58 <@infid3l[eMo]> sorry to break into your conversation =D
and:
05:08:00 <@infid3l[eMo]> lol=D
05:08:30 <@infid3l[eMo]> I guess infid3l wants the screen back
05:08:35 <@infid3l[eMo]> eh, i'll give it back.
05:08:41 <@lifelike> lol who u
05:08:42 <@infid3l[eMo]> I'm watching you =D
05:08:55 <@infid3l[eMo]> I'm Alpha Red's network admin
05:08:59 <@lifelike> looool
05:09:01 <@infid3l[eMo]> I run the network this box is on
I then realized that this AlphaRed employee thought that I had somehow hacked the machine and gained root access. This box was unmanaged, yet the employee did not consult the owner to verify that I was a legitimate user. When the employee discovered I had not hacked the box, he claimed that IRC daemons were against the AUP. Below is the only mention of IRC in the AUP:
``11. Clients running IRC daemon are required to take immediate action on notification of any botnet or suspected
DMCA activity on the server. Such action shall include immediately closing any channels related to such activity.
Clients refusing to take such action or provide access to Alpha Red to take such action will have all access to the IRC
daemon ports blocked and may be terminated without further notice.'
When I made the employee aware of this, he claimed there were complaints made about the IRC server. When I asked what the nature of the complaints were, he said he was not at liberty to discuss it. I personally doubt there were any complaints, as the IRCd was completely legitimate and exclusive.
I talked to the employee via ``wall'' messages via the root shell for a while. When I mentioned how unprofessional his way of dealing with the situation was, he told me he had control over the network and he didn't have to be professional.
While talking on the phone the employee told me I should have notified AlphaRed about running an IRCd. Nowhere in the AUP did it say anything about notifying AlphaRed. The employee acted like it was common sense -- which to me, it wasnt.
With no evidence of illegitimate activity, AlphaRed still refuses to allow an IRCd to run on our box. Even though it was their mistake, we are the ones paying for it.
AlphaRed offered no apology, and only left us inconvenienced.
how many companies are exploiting the alphared fallout.
In a thread in the outage forums where alphared customers are trying to figure out what is going on, you have competition posting in there with there flashy signatures and telling them to go look at the OFFER forums where the top 5 posts have 'alphared refugees'.
It is an abomination to this community and completely irresponsible.
A company has gone down the drain, peoples DATA and possibly livelihoods has been lost and it seems the vultures have come to play, competition take over outtage threads acting as if they are giving some sort of advice but in reality are only trying to advertise there SIGNATURES which is a an advertisement. Can you say exploitation?
Is this what the world has come too? I am disgusted
Quote:
lphared Refugee - Unmetered Specials Q9300 $169, 99% Uptime, Premium Network
Northstorm | Kevin
Quote:
Alphared refugee - bandwidth special
bummer6666 Yesterday 11:22 PM
by bummer6666
^^^^^^FDC ?
Quote:
AlphaRed Specials Rodney-E2
How many other companies are going to participate in the fallout and exploitation of people who have maybe lost everything?
The ANNOUNCEMENT thread in outtage forums is this
[url]
Got posts like this
[url]
Like this
[url]
and EVEN WORST
POSTS LIKE THIS
[url]
Complete exploitation of one company's failure and members on this forum are completely taking advantage of the situation.
Reminds me of the shark/bankers of wall street taking advantage of every weakness they see specifically for financial gain. With the current economic crisis it makes me ashamed to be associated with the likes of these.
I am new to these server related things.
I don't want to go for shared hosting, as there will be too many restrictions. And I will not need a dedicated server until my traffic really grows multi-fold (may take few months).
I am aiming to run 3 of my new sites on a VPS server. (I want to know whether I can put all my 3 sites on the same VPS server.)
After my initial research, I came up with below list :-
STEADFAST : steadfast.net/services/vps.php
LIQUIDWEB : liquidweb.com/cart/content/vps/
SERVINT : servint.net/vps/details.php
Now I like to know which one is better. (You can suggest any other providers also if they can beat these in terms of Customer Service and Reliability and my below requirements.)
Outline of my requirements :-
1) Fully Managed Service and outstanding customer service.
2) Daily Backup of all content and database.
3) Fast response times (For my website users mostly in INDIA) and best network.
4) Easy and smooth transition to upgrade to next VPS package or a dedicated server (I don't want to keep changing DNS everytime I want to upgrade.)
5) No restriction on bulk email being sent (Fully Double Opt-In mailing list)
6) cPanel needed
7) Other routine things like Uptime, Reliability, Hardware Replacement Warranty...
8) Price is not really a big issue.
Haven't posted on WHM in some time but wanted to drop a line in dedicated regarding SFN support.
I recently migrated a dedicated srv to InterWorx running Lite Speed (as apache) on CentOS 5. (srv was running PSA 9 on CentOS)
Being the NEWB that I am.....I needed a little "hand holding" with this setup (especially the Lite Speed config). SFN support went way out of their way to assist. What is enjoyable about their support is the tech's have never responding to many of my "NEWB" questions in a demeanoring way. They explain things in detail. Tickets are always answered promptly.
I just wanted to give a "shout-out" to Dan, Brad, Sean, Ryan, Mike, and all the other SFN support techs >> AWESOME SUPPORT GUYS
We've been a customer of Steadfast for a little over a year with a VPS plan. We had been using a dedicated server from another provider and we were looking to cut costs a bit since the server was very underutilized.
After researching here, we originally signed up on a low-end VPS plan and set up monitoring. Our goal was to monitor the server and service for a couple/few months prior to moving any services over to it; just to make sure the company and VPS would meet our needs.
After a several months of monitoring the server closely we decided to migrate from our ded server to the VPS at Steadfast. We haven't looked back since.
Our criteria for VPS at the time were:
1) Had to run Debian.
2) Reliability of service/provider.
--Uptime of the server itself
--Network reliability
--Redundancy
3) Customer support responsiveness.
4) Price.
Steadfast has exceeded our expectations in all areas. First off finding a host that supports Debian is not as easy as it should be.
(Note to VPS providers: This is a deal-breaker for us. If we can't use Debian then there's much less chance of us signing up for your services.)
Off the soapbox and back to Steadfast: The VPS is quick - with no I/O lag at all. It feels like a dedicated server. The service itself has been reliable and the network has also been responsive. (We monitor our servers from two separate geographical locations).
Further, we've opened more tickets than a 'normal' customer probably would, mostly just to find out what our options are for growth, backups, etc. The team (Karl and others) at Steadfast are very helpful. I don't have any specific recollection of opening a true tech support ticket but I'm sure I have. The fact that it doesn't stand out as remarkable indicates that it was answered quickly and with a personalized (non-generic) response.
We've grown since we started using the VPS and the upgrade process has been painless and quick. Maybe this is true of all VPS providers since all they need to do is allocate more resources, but either way, it's been painless and quick for us at Steadfast.
I would like to state my first impression from steadfast.
Signup + Account Setup : 5/5
I've signed up and paid with paypal - few minutes after i paid my account was ready and i got the welcome email with all the account details.
Performance + Uptime : 5/5
Download speeds are high and the server i am on is reacting quickly. I monitor uptime with siteuptime and during those two weeks there was no downtime at all.
Support : 5/5
The truth is i only opened 3 or 4 tickets when the account was created and i had questions regarding the mail filters. To all tickets i got answered in less than 10 mins with a detailed reply. It was also nice to see the staff there change shifts as i had different people handling my issues depending on the hour.
Overall, during those first two weeks - i am very pleased being a client of steadfast.
I'll update in few months again.
(Hosted domain - www.dsatop.com)
if anyone here is using Steadfast R1Soft CDP Backup for his servers and if it's truly working for him when a restore is needed and whether is causes a noticeable load or not?
View 14 Replies View RelatedI wanted to recommend and give a review of my service with Steadfast. Before I went with steadfast I read WHT almost everyday, looking at different hosts. Steadfast has exceeded my expectations by far.
I have a basic shared account but the speed and service make me feel like it is a dedicated account. My site is still in construction so I wont give the address but I have never experience any lag in loading or it ever being offline.
Whenever I submit a ticket, simply because I have a question, I have never waited more than a few minutes. It is genius. I think that Steadfast's business plan is to have the best equipment and software with the best service and reliability so that their customers stay and say good things about them. Sounds like a plan to me.
One of the things that I like the most is that Karl, owner and operator, actually knows what he is talking about is always happy to help.
I had never paid for hosting before or had a domain name and thought that the control panel and learning curve of hosting was gonna be hard but it is well organized and everything runs so perfectly that I almost never need to log into the control panel.
A+++
(I would put the link to steadfast but the board says I don't have enough posts to link websites. Never heard of such a thing.)
I've been using steadfast.net over than 6 Months .
A Great service , Fast and Reliable.
I had a problem with Databases for 3 days always disconnected i contacted them and after 5 mins they fixed my site
but Last months my site went offline for 30 mins only during the 6 months.
they're Great , you pay for what u Get .
My site was hosted in another hosting very slow and bad support. i am very happy with steadfast.net hope they can give us a discount some days coz they're not cheap :p
Aha i remember , i paid using Matercard i cant forget that moment i clicked submit and directly after 1 min they sent me the full details . i am using a shared hosting coz cant pay for more and dont need more . i am a happy person
Rating : 8.9875/10
support: 9.5/10
Reliability: 8.45/10
Fast brwosing : 10/10
Price : 8/10
Been stable as hell (except for those two days detailed in the outages thread this month, got a SLA refund painlessly) for a while, no latency problems or anything, running a decent amount of gameservers (CS/CSS/COD4/TF2 mainly). IPMI for free is a huge plus.
View 3 Replies View Related