Steadfast Recommendation Review
Nov 6, 2008
I wanted to recommend and give a review of my service with Steadfast. Before I went with steadfast I read WHT almost everyday, looking at different hosts. Steadfast has exceeded my expectations by far.
I have a basic shared account but the speed and service make me feel like it is a dedicated account. My site is still in construction so I wont give the address but I have never experience any lag in loading or it ever being offline.
Whenever I submit a ticket, simply because I have a question, I have never waited more than a few minutes. It is genius. I think that Steadfast's business plan is to have the best equipment and software with the best service and reliability so that their customers stay and say good things about them. Sounds like a plan to me.
One of the things that I like the most is that Karl, owner and operator, actually knows what he is talking about is always happy to help.
I had never paid for hosting before or had a domain name and thought that the control panel and learning curve of hosting was gonna be hard but it is well organized and everything runs so perfectly that I almost never need to log into the control panel.
A+++
(I would put the link to steadfast but the board says I don't have enough posts to link websites. Never heard of such a thing.)
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Aug 24, 2008
I had heard good things about Steadfast.net and also liked the fact that they use H-sphere rather than the usual cPanel. So I signed up to test their services, back in July.
Everything went smoothly in the beginning. I had only a few static html sites on the account, and they ran without problems. Yes, there was a slight thing with the statistics not updating automatically as it should, but they got that solved quickly.
I then put a Wordpress blog on that account (installed it myself using the latest WP version). I noticed it loaded a bit slower than the static sites but didn't feel it was much to worry about.
However, yesterday morning when I tried opening that blog in my browser, it wouldn't load at all! And the other static sites loaded normally.
I contacted their support and explained to them that the blog had gone down from one day to the next, and that I had made NO changes to the code in the meantime.
To make a long story short: they refuse to investigate the issue further, claiming it must be some script that is causing this. Sure, there is likely some problem with how php runs on the account, but as I said - the blog had exactly the same code when it crashed as the previous day when it worked OK.
And I don't have any automatic updates running either. So my conclusion is that something must be wrong on THEIR side, which they flatly deny.
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Jul 10, 2008
I’ve been with SteadFast Networks for quite a few months now, around 4 if I’m not mistaken. I signed up to their Basic Plan for a semi-annual fee. Their support is truly something and I only submitted a few tickets in the first month, which means I’ve never experienced any server problems for 3 months.
They contacted me asking me if I was interested in moving the site to the new server where they were using Litespeed Webserver, I agreed just to help out and everything went smoothly. Had a few DNS problems (the usual since I was moved to other server). After that the site was stable. (Occurred in the first month only)
Now turning the tables, honestly I was tempted to go with a bigger plan, I have seen many oversellers and sometimes it’s too good to be true. My point is that I don’t regret taking their basic plan, infact I only use a very little amount (around 100mb) and 2-4GB bandwidth, the average site.
I’ve never experienced any downtime, a very rare sight. Maybe there was a tiny one or something and I must have missed it but every time I sit down in front of this desk and open my site I have never seen it down.
My site was submitted to StumbleUpon , it received over 2k hits (in a sudden way) and I expected that my host would contact me for abusing or something, guess what? I never received any infractions or anything. Which amazes me because I think an average host would contact you right away.
Nevertheless, I’m completely happy; if you are starting a domain, don’t try to justify quantity due to price. I rank steadfast support 10 out of 10 and I still don’t think that’s enough.
Other things to keep in mind:
MySQL Performance is pretty good
I also think H-Sphere should be enough for a person to control their site, never had a problem with it. Although I wish it was a bit more organized.
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May 6, 2009
We've been a customer of Steadfast for a little over a year with a VPS plan. We had been using a dedicated server from another provider and we were looking to cut costs a bit since the server was very underutilized.
After researching here, we originally signed up on a low-end VPS plan and set up monitoring. Our goal was to monitor the server and service for a couple/few months prior to moving any services over to it; just to make sure the company and VPS would meet our needs.
After a several months of monitoring the server closely we decided to migrate from our ded server to the VPS at Steadfast. We haven't looked back since.
Our criteria for VPS at the time were:
1) Had to run Debian.
2) Reliability of service/provider.
--Uptime of the server itself
--Network reliability
--Redundancy
3) Customer support responsiveness.
4) Price.
Steadfast has exceeded our expectations in all areas. First off finding a host that supports Debian is not as easy as it should be.
(Note to VPS providers: This is a deal-breaker for us. If we can't use Debian then there's much less chance of us signing up for your services.)
Off the soapbox and back to Steadfast: The VPS is quick - with no I/O lag at all. It feels like a dedicated server. The service itself has been reliable and the network has also been responsive. (We monitor our servers from two separate geographical locations).
Further, we've opened more tickets than a 'normal' customer probably would, mostly just to find out what our options are for growth, backups, etc. The team (Karl and others) at Steadfast are very helpful. I don't have any specific recollection of opening a true tech support ticket but I'm sure I have. The fact that it doesn't stand out as remarkable indicates that it was answered quickly and with a personalized (non-generic) response.
We've grown since we started using the VPS and the upgrade process has been painless and quick. Maybe this is true of all VPS providers since all they need to do is allocate more resources, but either way, it's been painless and quick for us at Steadfast.
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Mar 26, 2009
I would like to state my first impression from steadfast.
Signup + Account Setup : 5/5
I've signed up and paid with paypal - few minutes after i paid my account was ready and i got the welcome email with all the account details.
Performance + Uptime : 5/5
Download speeds are high and the server i am on is reacting quickly. I monitor uptime with siteuptime and during those two weeks there was no downtime at all.
Support : 5/5
The truth is i only opened 3 or 4 tickets when the account was created and i had questions regarding the mail filters. To all tickets i got answered in less than 10 mins with a detailed reply. It was also nice to see the staff there change shifts as i had different people handling my issues depending on the hour.
Overall, during those first two weeks - i am very pleased being a client of steadfast.
I'll update in few months again.
(Hosted domain - www.dsatop.com)
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Aug 1, 2008
I've been using steadfast.net over than 6 Months .
A Great service , Fast and Reliable.
I had a problem with Databases for 3 days always disconnected i contacted them and after 5 mins they fixed my site
but Last months my site went offline for 30 mins only during the 6 months.
they're Great , you pay for what u Get .
My site was hosted in another hosting very slow and bad support. i am very happy with steadfast.net hope they can give us a discount some days coz they're not cheap :p
Aha i remember , i paid using Matercard i cant forget that moment i clicked submit and directly after 1 min they sent me the full details . i am using a shared hosting coz cant pay for more and dont need more . i am a happy person
Rating : 8.9875/10
support: 9.5/10
Reliability: 8.45/10
Fast brwosing : 10/10
Price : 8/10
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Jul 31, 2008
Been stable as hell (except for those two days detailed in the outages thread this month, got a SLA refund painlessly) for a while, no latency problems or anything, running a decent amount of gameservers (CS/CSS/COD4/TF2 mainly). IPMI for free is a huge plus.
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Nov 26, 2008
I would like to share my 8 day experience with Steadfast.net.. while it end up with me with a refund, I still highly recommend Steadfast.net as the refund was through no fault of theirs
I asked Steadfast.net several pre-sales question and they responded very quickly despite I was just window shopping. Satisfied with the information I received, I signed up for a Basic Plan with them on the 19th of Nov.
Turn of events:
1. I set up Prestashop shopping cart on Steadfast.net, everything worked
2. Turned on Friendly URL in Prestashop, not working
3. Sent a ticket to ask if URL Rewrites were enabled, answer was yes
4. Installed a script to test URL Rewrite on/off, confirmed it was on
5. Troubleshooted myself, spent hours, reading Prestashop forum
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Aug 30, 2008
I will keep this short and to the point.
1. Great uptime. The only downtime I had was that weekend of July 20/21 when they got DDoSed. They stood behind their SLA and credited me with a full month of service without any hesitation or protest.
2. Great Servers. I use my hosting as a development and presentation environment for projects for clients and quality hosting is a must. I rarely see loads higher than 3.00 (it is a quad core server). Combine that with their litespeed webserver. I have never seen slow page loads.
3. Great Support. Tickets are almost always answered in just a few minutes. I have the pleasure of dealing with Karl (the owner) or one of his highly qualified techs, rather than some high school kid who can't tell a bit from a byte (who you often get at other hosts).
Bottom line: I highly recommend them. Keep it up!
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Apr 15, 2009
I have been hosting with automatedvps.com for a few months now.
I heartly recomend them.
They host windows 2003/2008 and centOS.
I use windows 2008 which is faster then windows 2003.
They have the best deal I found at the time and since.
Support is friendly, avilable by email and phone. I'm very pleased with it, for instance upon my request they reinstalled the OS at no extra charge.
CPU, memory and internet all work fast.
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Sep 17, 2008
I recently upgraded my VPS at Steadfast from the Cobalt package to the Titanium package. If you don't know what the packages are, look here: [url]
After I got the OK that the upgrade was complete, I began to configure my setup to take advantage of the 1GB of memory.
This morning, I noticed that my site was down. Upon further investigation, httpd had become unresponsive, mysql had crashed and my tables became corrupt and when I ran the top command, it showed I only had 512MB of memory available. My setup must have hit the limit and crashed.
I created a ticket at their tech support, but it seems like they have no idea what is going on. I also went on Plesk to check my system statistics and it says there that I had 512MB of memory and only 60 gigs of disk space, which is the Cobalt package. I wouldn't be surprise if I also am still only getting a fair share of CPU instead of a dedicated one as offered by the Titanium package.
Has anyone else experience this before? Or know what is going on? The tech support at Steadfast says they don't know how to fix this, perhaps someone here might? In the meantime, I losing money since my site is down, and I have to fix all my corrupt database tables.
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Apr 26, 2007
I just signed up with steadfast today, ordering a VPS. Ive had a few questions and had to change my control panel and their staff replied in a timely manner (its 9:42pm), is courteous, plus everything was set up lightning fast. From payment to login details for a ready server took less than 3 minutes. Great Job Steadfast.net!
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Apr 11, 2008
i was Having a ''General error'' at my forum caused by the MYsql Database , i posted my problem here and asked steadfast.net support team , and i clicked submit ..after 1 Min i got a reply and the guy Fixed for Me
what a Great Hosting ,Very Fast and Great support team
i give Them 9.8/10
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Jul 28, 2008
Iv been with steadfast for almost 6 years,
we have small vps account and 1 shared hosting account,
our vps is working very very slowly, we cant log in to direct admin, we cant do anything, i contact support personally to check this issue , the response i received was
"
We are aware of the problem with slow disk access this VPS server. We will be adding an additional VPS server and migrating some of the VPS containers to it shortly to address this issue. Under the resources we have immediately available, we are unable to get the problem corrected. Thanks, Ben Galliart Steadfast Networks Support [url]
"
WTF? unable to get the problem corrected? our clients that use our vps are going crazy, 1 client even threaten to leave us,
i don't know that to do, i was thinking of sue them, what do you think? I'm very disappointed ..
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Dec 13, 2007
I didn't really want to post this earlier since I wanted to see how well Karl would treat me as a customer (coming from a former employer perspective). I'm currently coloing with Karl (I used to do be a network engineer there but moved on to bigger and better things for myself) and I must say it has been a wonderful experience as a client.
Karl is honest, trustworthy and a very fair guy to deal with. I was always a little skeptical and harsh about everything (as is my nature) but Karl was always very patient.
When downtime arises he is quick to respond and very quick to not ask questions or argue if he hasn't lived up to his SLA. He is fair and doesn't try to screw over the customer.
He has run a very clean operation and his staff is always available to let me come in when I need to. I've been hosting with Karl since February 2007 and I think it's time that I honestly say his quality of service has been excellent.
Highly Recommended!
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Mar 10, 2007
to start putting some more machines into Chicago. Currently we are only using leased machines there, so I haven't had to deal with any Chicago based colo yet.
The scenario that I'm faced with is that SteadFast only has room for current customers, and unfortunately we aren't one yet.
I have the opportunity to put my machines into the Looking Glass/Layer3 DC, at what I believe to be a fairly reasonable price ($110 / 3Mbps per 1u) with a company who I've been doing business with now for a while. Does anyone have experience in working with that center?
For those of you deal with with DC's in Chicago, who would you recommend I look at as an alternative? I have come up with names like: FDCServers; Server Central; CHI Networks; Fast Servers; GigeEnet. But based on what I'm reading, I don't really come away with a good indication of who is second in the pecking order with SteadFast.
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Jun 5, 2008
I am new to these server related things.
I don't want to go for shared hosting, as there will be too many restrictions. And I will not need a dedicated server until my traffic really grows multi-fold (may take few months).
I am aiming to run 3 of my new sites on a VPS server. (I want to know whether I can put all my 3 sites on the same VPS server.)
After my initial research, I came up with below list :-
STEADFAST : steadfast.net/services/vps.php
LIQUIDWEB : liquidweb.com/cart/content/vps/
SERVINT : servint.net/vps/details.php
Now I like to know which one is better. (You can suggest any other providers also if they can beat these in terms of Customer Service and Reliability and my below requirements.)
Outline of my requirements :-
1) Fully Managed Service and outstanding customer service.
2) Daily Backup of all content and database.
3) Fast response times (For my website users mostly in INDIA) and best network.
4) Easy and smooth transition to upgrade to next VPS package or a dedicated server (I don't want to keep changing DNS everytime I want to upgrade.)
5) No restriction on bulk email being sent (Fully Double Opt-In mailing list)
6) cPanel needed
7) Other routine things like Uptime, Reliability, Hardware Replacement Warranty...
8) Price is not really a big issue.
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Nov 2, 2009
Haven't posted on WHM in some time but wanted to drop a line in dedicated regarding SFN support.
I recently migrated a dedicated srv to InterWorx running Lite Speed (as apache) on CentOS 5. (srv was running PSA 9 on CentOS)
Being the NEWB that I am.....I needed a little "hand holding" with this setup (especially the Lite Speed config). SFN support went way out of their way to assist. What is enjoyable about their support is the tech's have never responding to many of my "NEWB" questions in a demeanoring way. They explain things in detail. Tickets are always answered promptly.
I just wanted to give a "shout-out" to Dan, Brad, Sean, Ryan, Mike, and all the other SFN support techs >> AWESOME SUPPORT GUYS
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Jun 14, 2007
I am currently deciding between these 3 companies for a vps solution. They all seem to be solid and provide good deals. I would just like to know everyone's experience in terms of speed, uptime, support handling and stablility.
Uptime & support matters the most to me.
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Sep 10, 2009
if anyone here is using Steadfast R1Soft CDP Backup for his servers and if it's truly working for him when a restore is needed and whether is causes a noticeable load or not?
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Jun 17, 2008
I got an email saying that there was a security breach at steadfast. At the same time I got an email saying that my account was suspended because I am sending spam from one of my domains. I NEVER SEND SPAM. I opened a support ticket and they apologized saying it's not my fault and they restored my account. Apparently spam was sent by a php script but they don't want to give me details. The next day they suspended my account again on the same reason.
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May 2, 2007
What do you thing about those companies? Anybody has any strange experience with any of them?
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Apr 30, 2007
I have a colocated server with cpanel right now.
The cPanel license on my server just expired and I don't feel like paying for another month as there's 3-4 sites on that box that are still active.
I pay $80 a month for the colo with cpanel
So my questions are
1) What do you recommend (reseller vs vps) and who do I go with
2) How do I get my 4 sites off to the new cpanel with an expired license?
If anyone can help that'd be great. Looking to move within 48 hours
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Sep 25, 2007
I have a E326 from IBM for a few months now (unused). But I need to put in online asap so I need a suggestion if you worked with him as a normal hosting server (no cluster) for the O/S.
I preffer CentOS is it ok with this server ? Otherwise fedora, suse?
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Jun 23, 2007
I've been reading a lot on this forum lately for a good VPS solution for me, but I've not been too lucky. Perhaps I am just too lazy to read all the posts.
At any rate, I've been with Alpha Red for about a year now and I feel I need to get something new (been having some problems with my mail server and speed, and since it isn't managed, I don't want to worry about fixing it myself). Thus, I am looking for a good VPS solution.
My needs aren't critical, most personal/business type sites, with some client hosting (clients can get very demanding traffic, however, as they will commonly get featured on Digg or YouTube). Because of the clients, I feel I need something clustered with redundancy. I tried out Mosso and just couldn't stomache the simplicity and lack of control.
Disk space would be around 10GB or higher, bandwidth around 500GB or higher (1TB would look amazing to me), and managed is really a plus. However, my budget is only around $150/mo (currently paying $139 for a very slow dedicated server).
I've been tempted to try MediaTemple, but recently looked at Zone.net's clustered VPS, and KnownHost.
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May 9, 2009
I am planning to launch a site in India for which i require a windows vps. my requirements are as
space - 5gb
ram - 1 gb
transfer - 50gb
MSSQL 05 DB - with 300 mb space
1 domain name with sub domains
cpanel
your recommendations will go a long way in helping me make an efficient decision.
how is verio vws basic plan
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Jan 4, 2009
opinion about what E-mail would be the best as a autoresponder and email campaign program. Something that can be configured to forward emails to different addresses from different recipients, automatic responces and scheduled email campaigns, all that kind of things. I would prefer an open source solution but if not any I would pay for that.
how to extract the text from an incoming email (through a script maybe) and input to another ougoing email?
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Apr 2, 2008
I plan to host 20-40 domains that will include ~20 blogs total and roughly 20 SQL DB's. I anticipate 5-10 GB traffic / month.
With these requirements, can I realistically make use of a shared hosting plan (like HostGator's)? They claim unlimited domains, though I'm not sure how far I can really take this.
Update: shame on me: GB's, not TB's
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Jul 10, 2008
I'm planning to operate my own dedicated server and bad news is I'm not much of a technical person. A friend recommends that I can use free Webmin as a front end (control panel) rather than paying for others. Do you think Webmin is suitable for newbie on this front?
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Sep 11, 2007
I am planning to get 2 uplinks for a cluster of servers. So, there will be 2 different
IP subnets and 2 different uplinks. I want the switch:
1. To be able to switch providers when any one of them is down
2. To be able to load balance the traffic (optional)
Also, I prefer to use Cisco.
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Aug 24, 2008
Something less then US$ 150 for the start and an option to move to a full blown (4 Cores, 4GB) dedicated server later would be optimal.
Requirements:
1000 GB Transfer
10 GB Disk
1024 GB Memory
Plesk Panel
There will also be download links to copyright protected material but this are only links, there is no copyright infringement on the server itself which is absolutely legal at least in Europe.
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