I've just got to rant for a minute. Over the past week I've e-mailed around 15 datacenters asking for quotes. Out of those 15 datacenters, I've received 6 answers.
Granted, these aren't huge datacenters like The Planet and Gigenet that I'm contacting here, but come on... I'm not going to name names, but seriously, if you smaller datacenters want any business you might want to start replying to sales e-mails. This is just getting annoying. Why would anyone waste their time with you if you can't even answer an e-mail or phone call or PM?
All of my e-mails went out to datacenters that have posted in the offers section of WHT in the past 30 days.
How do small companies deal with data centers and their equipment being 1000-2000 miles away?
NYC puts the costs of cabinet and power at almost twice as much in comparison to the west coast and south.
For small businesses, is it worth to spend that extra to get a cab in NYC and be able to manage their clients hardware directly or have a cabinet far away and depend on the on site techs to take care of all hardware related issues and save spending that extra that is put on cabinet and power?
My client would like to go for a real hosting company. However, he has some concerns about his archived emails. He want to move all those email to the host.
my server with ecatel is down and them not reply me from 5 hours I sent the ticket, someone know why? Them are very bad in reply time to ticket but this time is MUCH.
I took VPS hosting with tersum, and everything was fine until last month, when I emailed support and I did not get any reply to several support tickets. I then messaged via this forum, and got a reply that they will add my email to an email whitelist, and the person who I signed up with Aldo had left the company.
However now my sites are not working and I have sent more support ticket requests of which none have been replied to, and also I have PM via this forum but not received any replies.
Currently all my sites on the VPS server are down, I can not access the control panel, or VPS panel even via their own website as the pages do not exist.
What can I do?
Also I am paying via credit card, is there any way to cancel the payments?
vaserv does not reply my emails now that Rus has kindly provided me a refund ( after my node has been wiped and before that my backup took almost 14 days to get made and after that the catastrophe took place)
Ive sent 3 emails asking for this ( maybe 4) and no one replies back..
I purchased some services from hostfresh.com but after waiting 3 days for my hosting to be set up (just basic web host space) i decided to switch to wrzhost.com where i was ready to go within 10 min of buying the services. I sent a support ticked to hostfresh(before i asked for the refund) and a lady told me to contact sales , when i told her i was getting no reply she again told me to contact sales so i bought else where. I emailed sales and billing 2 times each and sent 2 support tickets to them over a week and a half but have gotten no reply at all and when i sent a ticket to the lady that was actually replying , she now wont reply to my tickets also.
Anyone else have a problem with them and how did you get your refund?
I recently, 3 days ago, paid for a advanced package for 3 months ($47.85 USD)
Since my debit card appears to be expired, I decided to transfer the money directly from paypal. So I did, and sent a ticket in their billing system with the transfer details.
Yet, I havenīt received any sort of response ever since.
Sent two emails regarding the situation in their billing system, and three more in their support service aswell.
Nothing has happened, I have asked for refund obviously, maybe they have some kind of problem right now. But that is no excuse for not replying whatsoever.
We are about to launch our UK location with UK2.net and we are wondering what are your thoughts on UK2.nets 3 Data Centers in London ? What one would you go with consider we do need the one with the best network.
so say you have a web site that's uses PHP and MySQL and then your visitors are mostly from Asia and some from the US.
You get a server from a Singaporean datacenter for the Asian traffic and you also get a server in the US for the US and nearby countries traffic.
Both servers will use the same domain. It's just that it will automatically redirect you to the datacenter which is nearer to you so if your from Asia then you will be redirected to the Singapore datacenter otherwise to the US datacenter.
I have partners down in Dallas, Tx. that are deciding on whether or not they want to go with "ThePlanet" datacenter. But, we just want to know before purchasing any or keeping any servers there that the datacenter is fully equipped with 24/7 monitoring, fire safety, flood safety, backup generators, etc. We're thinking of leasing 2 servers there, and we just need to know some details before going on. Now, I know there's all that information on the website and I've done alot of research on them, but I want to know from WHT's first-hand experience of ThePlanet is any good.
So, if you've used ThePlanet datacenters, can you please help me out. I'm highly suggesting ThePlanet as one of the datacenters I might use. Because it's located in Dallas, TX. it would be alot easier to co-locate the server, or check up on it once and a while or sort out any problems, etc.
Please leave a message of your first-hand experience with this datacenter.
I believe there are a few datacenters located in Charlotte, North Carolina. I was wondering what companies utilize these datacenters. I am searching for a reliable company to provide me with dedicated servers.
I'm sure your facility is great. However, we're from California. You're from Idaho or some similar place. That means you're supposed to be cheaper than our current solution by default. Unless you're in Chicago, then you're going to be very bandwidth and talent poor compared to us, so cheap real estate is the only thing you have going for you. Maybe you just shouldn't pitch Californian companies, because all we can do is point and laugh.
P.S. Terrorists don't attack infrastructure, so stop telling me that your farmland datacenter is a great site because terrorists will never attack it. Terrorists will also never attack any of my other datacenters.
Would you be happy to host your BUSINESS (i.e. servers etc) at a datacenter or ISP that's known for ignoring spam complaints?
I am just curious because I already submitted SEVERAL spam complaints to servercentral.net but they simple ignore it. A big anti-spam list such as Spamcop not even bother to try and submit spam complaints to them and purge such complaints.
abuse#servercentral.net@devnull.spamcop.net
In my opinion it's a high risk to host your servers at a company that ignore spam complaints because many of their IP addresses will eventually be on spam block lists. (And because IP addresses are "recycled" I won't be happy to get IP addresses assigned to a server that was previously used by a spammer)
I've come to a comclusion that Netherland datacenters are the best offshore located datacenters, so i would like you to list as many as possible, good datacenters from netherlands...
Good amount of bandwidth in an affordable price is preferred
I couldnt find the right subforum for this topic .. so i hope I am attracting the right viewer here.
We have a AS number in one datacenter and are going to open another totally separate datacenter.
Can we use the same AS number in both datacenters?
We use default BGP routes in a active/passive configuration. I would like to speak with someone who has knowledge of BGP, AS. happy to pay for a consultant if needed. want to make sure we set this up right.
Does anyone know any information about the following datacenter is Dallas Texas:
2323 Bryan St
2020 Live Oak
We are getting a circuit to one of these two locations, and would like to find a bandwidth provider on-net that can offer us IP transit. We are in need of mainly incoming bandwidth only, and would like to do some trading if possible. A hosting provider would be an ideal match as they should have excess incoming bandwidth to spare.
The company that I work for in the recent year has made a few acquisitions. Doing so, means we now have clients all over the place, to be specific in multiple datacenters. We are now going to consolidate all of our servers into one location. The decision might have already been made but I would like to get some feedback. These are the top choices that our company was deciding on:
Savvis Irvine (OC2) Savvis El Segundo XO in irvine (hosting.com now actually) ATT in irvine (we already have servers in this one)
Some of the datacenters we are in now:
ATT in Irvine (not bad) Quest in Burbank CorpColo (no comment) Calpop (scary!) Blacksun/OC3 (scarier than calpop) And a few others I cannot remember. Regardless I believe this will be a big upgrade. So whatever information you can give me on the above four datacenters would be appreciated. Maybe if you know of any other top-notch datacenters in southern cali, let me know.
We currently have a managed server at a datacenter in Ontario, and the provider had always charged us in USD. This is fine with us, as most of our revenue is in USD and then we're not subject to currency risk.
Now that the Canadian dollar has reached parity and then exceeded the USD, I'm wondering more about this policy. Is it typical that datacenters in Canada price in USD, or is our provider the exception? They list prices on their site only in USD, despite being a Canadian company and only having facilities in Canada.
I'm looking for datacenters in Europe and Asia. My application is primarily going to be VoIP (95%). Connecting to Telcos via SIP in North America (mainly USA, so connectivity should be good) to terminate calls in North America, and later into UK and Japan, China, Australia and Singapore.
On the 25th I ordered 10 extra IP's for my server from a BurstNET reseller. A few days ago they went on holiday, leaving me with the order number and some other information. I was told to contact burst and give them all this information so they could forward the information on to me, so I contacted support the day after I ordered and they told me to contact sales and wait until monday.
So it's monday and I send a support ticket to burstnet, now I realised it was a different time there, so I waited 7 hours and nothing, so I replied to my support ticket again, in case somehow they'd missed it, nothing.
It's now been nearly 30 hours since I submitted my second support ticket and nothing, I understand that orders may take sometime to process, but I was told it would "Most likely" be monday when my order is processed, so I didn't expect them to have processed the order, but it's now Tuesday afternoon and nothing.
What's most worrying to me, is no support ticket reply, If they would simply say to me, "Your order will be processed tonight" or whatever, that'd be fine, it's just the lack of communication from them.
Is this something I should get to terms with, IE is it normal burst.net behaviour to wait days before replying? The last 2 support tickets I put in with the technical department regarding my server were answered within minutes, this however has now been over 30 hours.
By smaller players, I mean NOT XO, Level(3), Switch and Data, AboveNet or anyone in that category, the big guys. Someone who owns a cage or a suite may be.
I'll be running a small site with the Vivvo CMS (www.vivvo.net) I'm guessing 256mb/ram would do it. I do need a control panel... Support is key as well 24/7 would be nice... Budget... lets start small, I know I get what i pay for however.
