Pacificrack.com Is Reliable ? Do They Provide Quality And Good Services ?

Aug 12, 2008

hi i was planning to buy one server from pacificrack and while googling about pacificrack i found this site

and saw many content about pacificrack here...so i just registered just by thinking that

i can get best suggestions here from industry experts


so anyone one here using pacificrack ? are they reliable and good company?

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Quality, Reliable Hosting For Up To $10 A Month

Feb 14, 2007

I am about to open a third web site and am looking for a good place to host it. My two existing sites are currently with a local (Croatian) The Planet reseller which has quite good support (and are partly sponsoring me), but tend to be a bit too weak when it comes to high load peaks (when sites get dugg mainly).

So for a third site I am considering something else. Having read some discussions I can conclude that these days the actual amount of space and bandwidth isn't such a good measure of actual quality and these numbers are mainly used for marketing.

I also learned that best web hosting depends on specific needs and desires. So here is what I want and I hope you can make some good suggestions.

I want a reliable, high uptime, fast web hosting with great customer support (24/7, quick, knowledgeable and friendly) which wont impose bad mysql limits and will not crash when slashdotted or dugg.

It would be good if it would use some sort of a reliability boosting system like clustering (although I guess it doesn't have to be clustering necessarily).

I also need it to have at least 2GB of web space and more than 100GB of monthly bandwidth but with an option of extending this if need arises *without downtime*.

If it would anyhow be possible for it to be Free Open Source Software friendly, possibly offering a webmin control panel in addition to or instead of cpanel. Of course, it has to run on GNU/Linux. I don't need *anything* Microsoft related on it.

It needs to have a good track record. Please don't advertise your own hosting companies here. I'd like to hear recommendations from real people with real experience.

My budget is up to $10 a month or $120 a year. I believe I should be able to get roughly the above with a good host for that price these days. It's a competitive market. Someone honest has got to fit the bill.

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After putting in a support ticket, I was told they can't do anything about it at all. They told me the order of the listing is the order in the "mail server apache configuration."

After posting this matter here in the Apache forum, I have been informed by an SP member that the answer I got wouldn't hold any water at all, or more accurately, consists of a whole lot of smoke. As a person who knows how easy and basic it is to sort data lists or drop-down form selector fields myself, I must admit that it's hard to believe nothing can be done in the 21st century.

I have no desire at all to go with another reseller plan, and like using CPanel instead with addons.

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I am looking for a good, high quality email host. My wishes/requirements:

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[2] I am not referring to attachment/message size limits. I mean caps on how many messages I send or receive in a given timeframe. If the limits are really high (in this, Fastmail is fine), then I don't mind. But I've seen some hosts that have pretty low ones. Subscribe to a couple mailing lists and...poof.

I currently am running an email server on a VPS (Postfix/Dovecot/Procmail). But if anyone has any suggestions, I'd really like to hear them.

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I like liquidweb but it looks like they only have 500gb / month up and down or a dedicated line capped at 10mbps line. I need something in between, around 1000GB / month up and down with 100mbps port. Support doesn't really matter, nor does price.

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PacificRack.com

Jun 5, 2008

given all the good reviews here about pacific rack colo i decided to email them (sales@pacificrack.com) this past weekend for a colo setup i am looking to get in the next month or two. the email was sent June 1 and i still have no response. given this response time i am now considering if this is a company worth my time?

i am copy/pasting my original email here in hopes to get a reply

-----ORIGINAL EMAIL START ---------
Hi,

I am looking to colocate a couple of servers for hosting a web site
(web + db server) and wanted a quote for the following 2 setups (i
will b going with one of the 2 setups depending on cost):

-- setup 1 --
3 x 1u servers
1 x managed switch

-- setup 2 --
1 x 2u server
1 x 1u servers
1 x managed switch

both the setups will require a 100 mbps port. about 300 to 400 gigs of
transfer should suffice

also i had the following questions:

01. is the 100 mbps burstable to 1 gig if i may require it?

02. what will be the additional cost for adding a (remote) pdu switch
that will power the above 2 setups. i will provide the equipment i
just want to know if this will add anything to the colocation charge

03. do you charge anything for server reboots (if i dont have remote
reboot equipment of my own)?

04. are there any discounts if i commit to 12 months of service but
not prepay upfront.

05. what are the time slots for a data center tour (are they available
on weekends)?

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Pacificrack.com

Apr 16, 2008

i have heard some very great reviews about pacificrack.com

and i wish to take one server from them,but im trying to contact them from past

4 days,but no one cares to reply me 2,3 times Mr alex replied me and we had a

deal also,but when i asked for sign up link again no replies from him,i have

called over 20 times everytime i just get one answer , sales is not avilabe now

pls leave your name and phone number one of our representative will get back

to you , but i never got any call back,i have mailed over 3,4 to

sales@pacificrack.com but No replies,i Have even sent pm mhere to Mr alex but he didnt replied that to

i dunno why they are doing like this with me,anyways now its my humble

request that i have already waited for 4 days just to buy server from you,so if

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Pacificrack No Response

Apr 3, 2009

Ive order C2D at pacificrack

already pay thru paypal

and it still not delivered

setup server almost 1day?

and pacificrack email no response

limestone,setuping server are only almost 12hours

what happened to pacificrack?

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PacificRack Reviews?

Jan 15, 2009

Has anyone used Pacificrack [url]?

Please any reviews are appreciated.. How is their "management", also their support ticket time reviews..

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Pacificrack Another Name Of Crap

Aug 12, 2008

never go with pacific rack they are another name of crap

and stupid people,you might be thinking why im posting this and that too in so bad way let me tell you something after which you wont like to go with them

on Saturday i sent a pm to Jordon Jacob their new sales person here and on Monday i got his Pm.as we were looking to buy many servers with them so i asked him simply that another company ( i wont take the name) are giving this and that and we are looking to buy some server now.so after sometime he sent me pm and then finally we agreed on a deal.and after confirming with him 2 times on phone.i said no to other companies with whom we are talking about servers.and today morning when checked my email i got reply from Alex Ferrari

Unfortunately we do not think we would be a good fit in a business relationship. We recommend you stick with your current providers as you seem to be happy there.--Thanks and Best Regards,Alex Ferrier 

i sent him email asking then why your another sales person who is the head of sales quoted me the price in WHT pm box.... ? after then i pm`d Jorden and thats what i got from him

Unfortunately I am unable to overrule this decision. I simply quoted you the price.I wish you the best of luck with your business.Thanks,Jordan Jacobs 

then again i asked them what actually is the problem ? suddenly why you ignoring us and sayin no after quoting and deciding everything ?

then i even replied the email from Alex Ferrari and i even called them many times bu they are just ignoring my calls and putting me in black whole...
and just now i got this reply from pacific rack

stop calling and emailing us. We do not want to do business with you, please look else where for hosting.--Thanks and Best Regards,Chris Gotzmann 

Now this prove that how reliable they are ?

my question is that if the company who cant keep their words , the company who don't even have manners to talk to people how they could be reliable ?

Its really a disappointing and bad behavior from pacific rack and just cos of them we lost some other good deals which other providers are providing us

and even in the past thread of Alex aka Chris i was always supporting Alex and pr.but now i feel that a scammer remains scammer no matter he shows everyone that yes he is changed but his mind is always affected

and also ALEX >> aka chrish >> you seems to be having some personal problem with me?

i would be happy id you come here in public and clear it because every time your behavior was rude and always when i try to deal with PR you comes in between

and Im not angry because im not going with them , im just angry because i lost some good deals from other companies also at the same time they wasted our time and alex was rude in his replies

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Pacificrack Review

Oct 22, 2008

I was a customer of Pacificrack for about 4 months. I have since moved to thePlanet for the following reasons;

1. I was assigned flaky IP's that stopped mail getting sent to certain addresses (hotmail etc). This problem was solved although I would have preferred clean IP's from the word go.

2. The server was misconfigured. It couldn't reboot without assistance from the techs (who incidently were generally very good). On the couple of occasions it crashed, I had to be in correspondence with the techs for about 5 hours each time it happened to get the server back online. Turned out that the network card was dodgy and they tried to patch it up. Twice the techs told me that the machine needed replacing, but this was seemingly vetoed by a higher ranking tech (who explained he was 'too lazy' to configure a new server and wanted to get mine up and running)

3. I was double billed for two months before I spotted it.

4. Final straw was when my domains suddenly pointed elsewhere. I thought the server must have been hacked (it wasn't), but the domains were pointing to other pacificrack customers sites. Didn't get a final explanation of why it was doing it, but they did fix it up in a few hours.

I guess you get what you pay for. On a plus note, the support is very good, just a great shame that they couldn't provide a machine that worked properly.

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Another PacificRack Review

Apr 30, 2008

I thought i'd put in my review for PacificRack.com

They are LA based, very good ping times, there uptime is awesome my box has had some downtimes due to my own security installments! Alex and I had talked months before I went and got a box from him about prob 4 months. He gave me an amazing deal on a server, he promised the box would be up in 24 hours it came to the deadline and it was up like about 30mins after the deadline I think! I am not sure but he should of went to bed a long time ago prob got sick of me e-mailing him asking about the server, thanks again for not being mad for all my e-mails!

We've been with him for a month almost and I just love it can't wait for remote reboot to be working fully!

Fantastico was not installed, he was up at like 4 am my time I think and it was 6 am his time installing it even after I said go to bed and fix it tomorrow, he didn't go to bed he got his customer happy! Alex installed Ioncube as it wouldn't work right with php5 which i just asked for a little help and he got it working!

Alex took a 1TB HD out of his own computer and put it into my server free of charge (the HD never was used by him he said)

My Rating for PacificRack.com
Support A+ 5 Stars
Sales A+ 5 Stars
Uptime A+ 5 Stars
Speed A+ 5 Stars
Overall A+ 25 Stars

I am very thankful that I didn't go to the other places and I stuck to what I wanted a server close to Alaska for a lot of clients I have are in Alaska great pings for them!

Alex, Thank you once again for your awesome support and help through my getting things together in order to get this box!

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PacificRack.com Review

Sep 7, 2007

Since there hasn't been many (if any) reviews on Pacific Rack but a bit of discussion, I will review my first 4 - 5 days with them. I also plan on updating this review as time goes on.

My Server:

Rent to Own Plan-
Pentium 4 2.8 Ghz
2GB Ram (Upgraded)
160GB Hard Drive
Windows Server 2003 Standard

I signed up on the evening of 9-3 with them, after talking with Alex over ICQ. By midnight pacific time, the server was setup and ready to access.

My bandwidth needs are minimal... but during setup I did transfer a few large files (700mb or so) from download sites, and got 300KBps transfer rate to the servers (likely a limit of the servers I was downloading from).

Since setup I have had two windows stop errors, server restarted normally. I put a ticket in for the errors, and within an hour a patch was installed on the software firewall to resolve that.

Other than those errors, I haven't noticed any stability issues, network or box.

I hope this gives people some idea of what to expect. Feel free to e-mail me at bluegecko@gmail.com if you would like more info, I will check this thread every few days also.

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Pacificrack Or Ubiquityservers

Sep 23, 2007

Pacificrack seems have very good ping result from my country. It's just around 216ms all the time I tested, meanwhile some other central vendors ping results can go up to 330-400ms. I know it will add more because the location, but I would expect around 30-40ms only. So, the ping result from Pacificrack seems very good

Another vendor is Ubiquityservers. After searching, it seems a good vendor too. I am waiting for their LA IP for testing.

My concern is
- Pacificrack seems a new company. Is this real that they get huge bandwidth from many providers? Traceroute to their site give me the result to SPN network. However, from a thread here, Alex made traceroute, and his IP is inside oc3networks. From this [url], oc3networks seems not good at all. Is there anyone facing to issue with them?

- any idea about Ubiquityservers colo in LA infrastructure? How about their support policy? I am not in the US, and in different time zone, so I will need 24/7 support with staff in datacenter, not on-call

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Jan 8, 2009

Today, I just found out that PacificRack was offering dedi's with Q9300 CPU and 6GB DDR2 for $129 (Pretty good deal). I picked one up for VMWare ESXi development machine and they had me online in under 4 hours which is very fair. It seems that their service has consistently good over time and this makes me want to work with them for many years to come.

The machine has been living up to its expectations so far although it has only been a day. With the good service I received, I had to put up a review
I'd also like to add that we have been colocating our servers with them for over a year without any major issues. Any ticket has been responded to in a timely manner and the staff is always courteous and professional. The network is absolutely outstanding and constantly improved.

I have written a review in the past for PacificRack and my view remains the same towards them. Excellent job, and keep doing what you do best.

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