Cpanel :: Timeout While Trying To Get Data From Service

Jul 7, 2008

I am facing some strange problems with one of my cPanel/WHM server.
It's a dedicated server with Quad Core processor and 4gb ram.
First i thought it was a ddos attack but now i think it's not.
I am keep getting ftpd failed emails every 5-10 mins.

ftpd failed @ Mon Jul 7 06:07:21 2008. A restart was attempted automagically.

Failure Reason: Timeout while trying to get data from service
server is extremely slow and load is over 10 for last 2 days.
it shows that httpd, mysql, ftp is up but none of our site's are loading.
1 thing i noticed when i logged into WHM is that it says WHM VPS Optimized.
Attachment 13075

I tried updating cPanel but same problems.

SSH Top: .......

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Httpd Failed :: Failure Reason: Timeout While Trying To Connect To Service

Jul 30, 2009

httpd failed @ Thu Jul 30 15:55:02 2009. A restart was attempted automagically.
Service Check Method: [tcp connect]

Failure Reason: Timeout while trying to connect to service
and

httpd failed @ Thu Jul 30 15:29:57 2009. A restart was attempted automagically.
Service Check Method: [tcp connect]

Failure Reason: Unable to connect to port 80

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Plesk 11.x / Linux :: Searching Large Mailbox In Horde / Roundcube Causes Read Data Timeout

Jun 26, 2014

This is applies to both Horde and roundcube webmail client software;

Using Plesk 11.5.30 with Horde 5.1.5 or roundcube 0.9.5 on CentOS Linux release 6.5 (Final).

We have seen this behavior occur on multiple servers.

Clients experienced slow to no response after executing a search, which eventually results in a failed to communicate with the server-error in the webmail client.

The Apache server log shows script time-out errors when searching larger mailboxes (i.e. larger than 950 MB), this does not happen on smaller mailboxes.

We have seen errors like the following in the Apache server error log with Horde (personal data like IP-address and domain name are x'ed out):

[Thu Jun 19 14:55:06 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
[Thu Jun 19 14:55:06 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: ajax.php, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox

And with Roundcube:

[Tue Jun 17 13:02:04 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
[Tue Jun 17 13:02:04 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: index.php, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0

Steps to reproduce:

- use a large mailbox (950 MB or higher)
- login to the webmail (Horde or roundcube)
- do a search in the search field on the top right
- the time-out error should appear in the server Apache error log (after at least 45 seconds)

This seems like an inefficiency or bug in the search query that searches the user's mailbox. Is there any other way we can prevent this issue and the error messages?

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at my logs, i can see this timeout error caused my mod_security at my rhes 4 server.


Code:
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I didnt specify any mod sec rule about "timeout", what timeout is this about?

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Jun 3, 2008

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Timed out [Last data sent: [Did not connect]]

and my exim_mainlog shows

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i have restarted exim, checked firewall and still i am unable to fix my problem!

update:

i again checked with dnsreport and my nameservers are failing

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After a Check from [URL] ....

I tried this: [URL] ....

Result:

+--------------------+--------------+---------------------------------------+------------------------------+------------+
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+--------------------+--------------+---------------------------------------+------------------------------+------------+
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+--------------------+--------------+---------------------------------------+------------------------------+------------+

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line: 1404
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[code]....

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