I am trying to update Plesk but whenever i try do so with the installer, the update fails because data is somehow added to /etc/apt/sources.list and sources cannot be read anymore. This happens both with the admin panel and the command lines.
This is the letter I've faxed 7 days ago(May 12, 2009) and NO RESPONSE! ------------------------------------------------------------
Open letter to Lunar Pages (Add2Net),
Hello Lunar Pages (Add2Net), I’m writing this letter in order to let you how unsatisfied we are with your service. We have opened account on March 28 2009 and still we are not able to work out with your Staff to make our website work today is May 12, 2009.
First we have ordered the VPS(windows) hosting with SQL server database and it took 3 times for your administrators to understand that we need a Windows hosting NOT Linux. It’s obvious if you use Sql Server you’ll need to use Windows server with ASPNet technology Right? Not for your staff.
Secondly we have provided the database but don’t have any reasonable rights at your servers so we have to wait for days for your untrained administrators to do some work for us. I understand the security procedures you should understand US, we have business to run which is waiting for days.
Let me explain this problem in more detail and tell you OUR “database story” from the beginning:
We have provided the files then your staff installed that on some separated server from our hosting, than re-installed that on our VPS server than they have returned that to that separate server (round trip yes it is). After that we have asked them to update our database, they said OK. We have provided the files from SQL 2008, than member of your staff said
“Unfortunately, we do not support SQL Server 2008 on VPS plans, nor the 2005 version due to the high amounts of system resources they consume. However, we can create a database for you on a remote MS SQL 2005 server where you are allowed 1 G of database / 300 MB log. The IP of your VPS would be white listed and you would be allowed to connect to the database only from the VPS's IP.”
Help Desk No: 13
Response by M. M. (hidden for privacy reasons initials are correct)
Ok than I spent 2-3 days in converting the database. When I’ve uploaded the files your Senior Windows Admin R. D. (hidden for privacy reasons initials are correct)was unable to attach our database because our file was too big?? And he asked me to cut the file of 380MB in parts. Does he knows how long it would take me to do that and to make everything to work … maybe 3 months? So I had to do His job and do research online what he could do too but he didn’t. So I made the script for him which I’ve also tested and send that to him with an explanation (digested so 2 year old kid could understand not a Senior Admin). But, Mr. R R. D. didn’t. So I have to make few calls to get in touch with him and to explain to him what he should do. So finally he did it on Apr 29 2009 and it worked like charm. But, this is not the end … our “hell story” it is just the middle of the story. Since than Apr 29 2009 I was in constant contact with Mr. D.(hidden for privacy reasons initials are correct) asking him to make some corrections to OUR ONLY database so our website could work properly as ANY other ASPNET website. I also tried to apply changes myself but I don’t have enough permission so my hands are tied. So finally I’ve got in touch with him over the phone after 3 days of trying (nobody ever answered the phone with his extension "3...") but the phone call was disconnected and I was unable to reach him again. He responded: “I am sorry that our phone call was cut short. It appears that the connection between my location and the main office was interrupted.
As I was trying to explain on the phone THe permissions that you are requesting are not capable to work on this environment. There are two reason as explained to me by the admin who has setup the SQL Service for VPS customers. First reason is this will prevent the possibility of SQL Injections as a security precaution. The second reason is related to overall usage on the server. This will prevent any one customer running away with the available resources on the server. With these two factors in place the permissions that you have requested are not available at this time Unless you upgrade to a dedicated server.”
The problem is that we have ran our website with 2 previous hosting companies websol.us (it’s still running there because we weren’t able to switch to Lunar yet)and viux.com on shared web servers with smaller packages than we are having with you (VPS), and had no problems and hadn’t been asked to run this on dedicated servers. This company is small and website is small too believe it or not. I’ve been worked on a lot bigger projects and never had problems like this.
My question is: (the same I’ve posted on Friday May 08, 2009 at 11:24 PM …and no answer yet):
Can you please help us and contact the only educated person there Mr.A. K. (who is our last hope) and ask him if he could give the right permissions for our ASPNET user there so our website could function normally? Can you pleas ask him if he could be of immediate assistance for us if ask for help in next few days do we can finally have our website working properly.
If not I’ll have to ask for a full refund and cover of expenses for our "lost time". ------------------------------------------------------------
So maybe our friends at LP will respond now!
p.s. I'll be very happy to confirm our domain name so WHT "WE" exist as customers of LP.
I've recently purchased a cPanel VPS from a company i found on this forum. However, i am not experiencing some problems with the sending of e-mails from the server via Outlook Express. Unfortunately, i'm have no real knowledge of EXIM and i was hoping someone would help me with this. Basically, when i setup the domain and then setup a email account, i could only receive emails and not send (as i was getting an error within Outlook) this was due to the fact that the domain name was not listed in /etc/localdomains, so when i added it to that file it seemed to have done the job. Now, when i send emails locally EG: example1@domain to example2@domain i t will indeed send correctly, however if i want to send it to an external domain it stays in the queue (which i can view in WHM). When i force send it, it gives me the message "Connection refused", can anyone shed some light on this situation?
I use Exim + Dovecot for my mail server. We can get mails through pop3 protocol without a problem, but when we try to send mails, exim does not permit relay. My passwords are stored in a mysql database for dovecot. Is it possible for exim to do authentication based on that? If it will be easier, i can create a text file with md5 passwords on it for my users.
I really hope I'm just going batty with sleep deprivation, because this is making no sense to me. Before I clobber my poor provider with management requests, I want to see if this is typical behavior or not. I am able to send messages through my SMTP server from my laptop without using any authentication at all. It doesn't matter whether I'm using a client (tested Mail.app and Mozilla Thunderbird) or whether I'm going in via telnet. A typical session might look like this (addresses obfuscated):
asdfasdfasdf:~ ###$ telnet mail.fakedomainname.com 25 Trying ##.##.##.## ... Connected to mail.fakedomainname.com. Escape character is '^]'. 220 fakedomainname.com ESMTP Exim 4.67 Wed, 30 Jan 2008 00:56:03 -0800 HELO [192.168.2.1] 250 fakedomainname.com Hello reverse.verizon.net [##.##.##.##] MAIL FROM:<nonexistentuser@fakedomainname.com> 250 OK RCPT TO:<myvalidaddress@gmail.com> 250 Accepted DATA 354 Enter message, ending with "." on a line by itself
This should not work . 250 OK id=1JK8kZ-0004Xx-7O quit 221 fakedomainname.com closing connection Connection closed by foreign host. asdfasdfasdf:~ username$
I was expecting to see a "550 authentication required" message after it saw that "RCPT TO" wasn't a locally-hosted domain. I did confirm that the message was properly delivered to the intended Gmail address. So far, it looks like an open relay. But when I use a third-party environment, such as the open relay checker at abuse.net, I am correctly seeing "550" messages at the appropriate places.
In other words, when anyone else does it, they get "550". When it do it from my laptop (from any client or telnet session), I'm clear to send. Just to add a little zest to the situation, when I did this same test 36 hours ago, I *was* getting "550" errors.
This doesn't seem right to me. However, my mail admin skill level is approximately zero, so I'm willing to accept that this is normal behavior and that I am overlooking the obvious.
running WHM at Fedora 6... WHM 11.11.0 cPanel 11.16.0-R18546
I have a problem with spoofing spammers.. my queue is plenty of non-delivered emails from externals SMTP, sended to NON-existents address on my server...
The question is the destination domain (mydomain.com b.example) has already its ":fail: No Such User Here" alias.
SMF records applied, but not the most external SMTP servers checks them nowadays...
Using :fail: the email is never accepted into the server. During the initial SMTP negotiation when the senders SMTP server connects to your SMTP server, the sending SMTP server issues a RCPT command notifying your server which email address the email to follow is intended for. Your server then checks whether the recipient email actually exists on your server (a POP3 account, an alias or a catchall alias) and if it does not, it issues an SMTP DENY which terminates the attempt to deliver the email.
Well, in my case it justs receives message and then frozen it!
210P Received: from [203.162.168.16] (port=1839 helo=luatvietnam.vn) by myserver.mine.com with smtp (Exim 4.68) id 1JMoh4-0004UG-Pz for dlsex-ireddols@mydomain.com; Wed, 06 Feb 2008 19:08:23 +0100 069P Received: (qmail 6913 invoked for bounce); 5 Feb 2008 09:04:11 -0500 032 Date: 5 Feb 2008 09:04:11 -0500 032F From: postmaster@luatvietnam.vn 039T To: dlsex-ireddols@mydomain.com 024 Subject: failure notice
WHEN TRYING TO DELIVER FROM QUEUE:
Message 1JMoh4-0004UG-Pz is no longer frozen LOG: MAIN cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1JMoh4-0004UG-Pz delivering 1JMoh4-0004UG-Pz LOG: MAIN ** dlsex-ireddols@mydomain.com F=<> R=virtual_aliases: No Such User Here LOG: MAIN Frozen (delivery error message)
AT LOGS (first time):
2008-02-06 19:08:17 SMTP connection from [203.162.168.16]:1839 I=[85.112.9.44]:25 (TCP/IP connection count = 9) 2008-02-06 19:08:20 no host name found for IP address 203.162.168.16 2008-02-06 19:08:22 H=(luatvietnam.vn) [203.162.168.16]:1839 I=[85.x.x.x]:25 Warning: Sender rate 0.0 / 1h 2008-02-06 19:08:23 1JMoh4-0004UG-Pz <= <> H=(luatvietnam.vn) [203.162.168.16]:1839 I=[85.x.x.x]:25 P=smtp S=2405 T="failure notice" from <> for dlsex-ireddols@mydomain.com 2008-02-06 19:08:23 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1JMoh4-0004UG-Pz 2008-02-06 19:08:23 1JMoh4-0004UG-Pz ** dlsex-ireddols@mydomain.com F=<> R=virtual_aliases: No Such User Here 2008-02-06 19:08:23 1JMoh4-0004UG-Pz Frozen (delivery error message) 2008-02-06 19:08:24 SMTP connection from (luatvietnam.vn) [203.162.168.16]:1839 I=[85.x.x.x]:25 closed by QUIT
I have a customer that wants to send emails using Exim and SMTP (using outlook), withouth authentication. Now.. the big question is ... how can I configure the Exim server to work withouth any authentication?
I know the risks of this withouth any authentication, but is my customer's server and he want to work in this way.
He is also asking if he is able to send emails withouth authentication using SMTP for certain IP addresses.. is that possible? Can be done for only 1 domain, or for the entire server?
I'm having trouble with horde it is giving me the following error:
Auth_imap: Required IMAP extension not found.
Now I pretty much know why that error is coming up I'm missing the IMAP module. What I don't understand is if it was their before why is it gone now. The last thing I did on the server was upgrade Perl.
I would like to get rid of this error but I'm afraid the only solutions will wipe my current setup. If of course their is a way to fix this error without ruining my current setup that would be a lot more useful
The main thing I want to do is retrieve an address book from the horde server. How would I go about finding where the address book is stored through the command line.
I getting this error when our clients are sending mail from outlook but they are able to send mail from webmail.
we are using exim mail server and whm . i can't understand where is problem , anybody can help me ?
Sending' reported error (0x800CCC6A) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 451 Please try again later.
This is a known issue currently, we hope to have a new installer released next week to fix this. This is not a wide-spread issue, and only affects about 2% of our customers. There is a work around for doing this;
1. Install the OS
2. Insure Perl + CPAN are installed
3. Run CPAN once to configure it ( for those unfamiliar with CPANs options, accepting the defaults will work for most options ).
I have seen here in the Windows Hosting Forum that some people ask questions about Windows hosting where they would really benefit from a basic understanding of the Microsoft web technology.
Recently on Jan 21, Microsoft made it a trivial process to install all the components needed to "kick the tires" with the "Web Platform Installer"
And I've come across a lot of hosters claiming to provide Windows hosting that could really use some quality time with this stuff!
From the Microsoft web site:
The Web Platform Installer (Web PI) is a simple tool that installs Microsoft's entire Web Platform, including IIS, Visual Web Developer 2008 Express Edition, SQL Server 2008 Express Edition and the .NET Framework. Using the Web Platform Installer’s user interface, you can choose to install either specific products or the entire Microsoft Web Platform onto your computer. The Web PI also helps keep your products up to date by always offering the latest additions to the Web Platform.
New Updates! Now supporting Windows XP and Windows Server 2003, Web PI makes it easy to install and stay up-to-date with the Microsoft Web Platform. This updated release lets you install ASP.NET MVC, Visual Studio Tools for Silverlight, and much more! [url]
I tried to open updates & upgrades, with above flow, using the same username and password to log in the panel, on :8443, but the page said the username or password is not valid. attached screenshot....
I had been wondering why I wasn't getting MU#42 of Plesk 12.0.18 on Ubuntu 14.04.2 LTS (and 12), and I noticed this when running apt-get update (just after running autoinstaller from UI)...
Reading package lists... Done
W: GPG error: http://autoinstall.plesk.com trusty InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 22738D6AF741DEBClick to expand...
couldn't find any installation guide by Paralles how to install Plesk12 step by step. Found some on the internet, got the webinstaller started, but it says I should visit "192.168.0.100:8447" in my browser, which is just the internal IP of the server. Now I don't know what to do now, it's a fresh installed CentOS 6.5
I have tried to install multiple versions of PHP as described here: [URL] The option "Add/Remove Components" > "Web hosting features" > "Different PHP interpreters versions" is not available in the Parallels Installer. I am using Plesk 12.0.18 on CentOS release 6.6 (Final)