When Sending Mail To New Server, 550 Relay Not Permitted Is Returned. Simple Fix?

Mar 15, 2006

I've been working on this for some time now, but I'm not sure on how the settings were transfered over to this server. I wish I was there when it was done.

Anyways, we got a new server and we transfered all the accounts to the new one. The old one is gone. When people send emails to their email accounts on the server, this is returned:

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:


Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550 relay not permitted ....

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CPanel E-mail :: Set Up Sending Mail Through Mail Relay Server?

Aug 24, 2014

I am trying to figure out how to set up my WHM server to send mail out through MailJet.

I can't see instructions on how to input the username and password in WHM that was given to me by mailjet for authentication.

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CPanel E-mail :: Someone Sending Spam Over Server Local Relay

Nov 4, 2014

For example my main domain is root.domain.com

I can access whm root.domain.com:2086

And there are users like user1, user2, user3

I've installed csf but i want to block local relay , and open mail auth because server sending spam mails above user1@root.domain.com and there isn't an email like this probably its a way for local email.

So there are lots of mails in queue on my mail server and user1@root.domain.com trying to send spam mail lots of people.

How to block this email sending ? It doesn't needed i can turn of completly localmail sending. Only domains can be send with auth its enough.

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550 Relay Not Permitted

Jan 30, 2006

we are getting a number of:

does not like recipient.
Remote host said: 550 relay not permitted

checked for IP stauts and it is not flagged or listed as banned, there would be no reason however I double checked and there were no issues there.

Can someone suggest if this is a server issue?

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Not Permitted To Relay

May 19, 2007

Using a custom mx entry as well

So basically it due to the MX change, it looks like it sees any incoming email (addressed to local domain) as relaying.

< gateway4.lastspam.com #5.1.1 SMTP; 550-gateway4.lastspam.com []:36995 is currently not permitted to relay>

EXIM errors:

2007-05-19 09:39:32 H=gateway4.lastspam.com []:37074 I=[xxx.xxx.67.88]:25 F=<eslight@domain.com> rejected RCPT <test@xtdv.com>: gateway4.lastspam.com []:37074 is currently not permitted to relay through this server. Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client.

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CPanel E-mail :: Exim Sending Spam As Relay Authenticated By Deleted Account?

Apr 21, 2014

My server has been sending spam this morning and I'm stumped as to where it's coming from. Log entries' look like this

2014-04-21 12:53:03 1WcIOs-00006Q-Hl <= senderaddress@aol.com H=(foo.com) [190.18.xx.xx]:2578 P=esmtpa A=dovecot_plainlduser@foo.com S=5777 T="Fw: News" for otheruser@hotmail.com otheruser@sbcglobal.net otheruser@yahoo.com etc...

olduser@foo.com was an address on an account, but those email addresses have all been moved to outlook.com and deleted from cpanel.

Tried the following:

Changed foo.com password
Restarted Exim
Blocked IP addresses - mail keeps being sent out from new IPs
Reviewed mail headers from queue

I can't understand why it is showing authentication from a removed address?

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CPanel E-mail :: Relay Error For Servers On Remote Mail Server

Jun 27, 2014

We randomly get emails sent to our server from hotmail and other services.

The account they try to contact is located on a remote mail server. The MX records point to this remote server and the Remote host is set on the cpanel account configuration.

However we get the following errors when people try to email us (these are mail servers trying to send to our email accounts)

Please turn on SMTP Authentication in your mail client. mail.forestcomputers.com []:50410 is not permitted to relay through this server without authentication.

How do we allow relay for one specific account or is there another way to setup the MX records to prevent this.

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CPanel E-mail :: Disallow Php Scripts Sending Out Mail From Outside Server Mail Addresses?

Aug 26, 2014

from time to time there are some php spam scripts inected and they send email from some random even non existing mail addresses. How to prrevent this and allow only like:


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Plesk 11.x / Linux :: Undelivered Mail Returned To Sender?

Apr 1, 2015

So right now I'm getting lots of emails going out to a bunch of random email address with the message:

"Undelivered Mail Returned to Sender"

I have all accounts set to "Reject" and not send a reply to messages to undeliverables. The other thing is that these emails are being sent from "MAILER-DAEMON@rack.stnhost.com (Mail Delivery System)" Which is my server. So how do I stop this and why is it doing it.

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Plesk 12.x / Linux :: Undelivered Mail Returned To Sender

Mar 7, 2015

I can't send emails and when I try I receive this mails with this error. This is my configuration of postfix:

readme_directory = /usr/share/doc/postfix-2.8.17/README_FILES
virtual_mailbox_domains = $virtual_mailbox_maps, hash:/var/spool/postfix/plesk/virtual_domains
virtual_alias_maps = $virtual_maps, hash:/var/spool/postfix/plesk/virtual
virtual_mailbox_maps = , hash:/var/spool/postfix/plesk/vmailbox
transport_maps = , hash:/var/spool/postfix/plesk/transport

[Code] ....

I try to restore permissions but it does not work.

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"Currently Not Permitted To Relay"

Aug 15, 2007

I had this issue some minutes ago, i was trying to send a large email list using outlook, the email client didn't show any errors and delivered everything ok.. but mails never go out of the box... so I decided to search the logs and found this:

2007-08-15 14:07:41 H=xx.xx.xx.xx.dynamicip.rima-tde.net (info@mywebsite.com) [xx.xx.xx.xx] F=<info@mywebsite.com> rejected RCPT <micheltoria@libero.it>: xx.xx.xx.xx.dynamicip.rima-tde.net (info@mywebsite.com) [xx.xx.xx.xx] is currently not permitted to relay through this server. Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client.
2007-08-15 14:07:42 unexpected disconnection while reading SMTP command from xx.xx.xx.xx.dynamicip.rima-tde.net (info@mywebsite.com) [xx.xx.xx.xx]
Authentication required was active at the email account configuration, everything was well configured.. it was a server wide error.

Searching over the net i found this solution: ran /scripts/mailperm and after that I added "" to /etc/relayhosts list, restarted Exim and the problem was resolved, all mails were delivered OK.

My question is, what is the function of /etc/relayhosts, /scripts/mailperm (fixing mailbox permissions?) and /etc/localdomains ? Is it OK to have in /etc/relayhosts list?

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Plesk 12.x / Linux :: Scheduled Task - Undelivered Mail Returned To Sender

Dec 20, 2014

I'm problem with crone sender email. I changed the version of the panel from 11.5 to 12. After start the corne and sehedule task in one of users I recived email. The crone task starts from email.

For this example, I replaced the user name in Plesk Panel, which is assigned cron jobs on “support”.

This is the mail system at host servername.domainname.

I'm sorry to have to inform you that message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<-f@domainname> (expanded from <-f>): bad address syntax
<support@domainname>: Host or domain name not found. Name service
error for name=support.domainnametype=AAAA: Host not found

[Code] ....

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CPanel E-mail :: Stopping Spam User From Sending Mail Messages On Server

Feb 9, 2015

Our mail server seems to have been compromised. We had only 100 email relays on Godaddy for a day. So when the spammer maxed it out we could not send or receive email. We have done scans and also Godaddy researched and found no files compromised. But after blocking the IP address the problem remains. The account password was changed and also all email address passwords have been changed. They are logging in with courier. They said it could be a key capture program on a user's computer since this happened after passwords were changed. Is there anything else I can check? All computers have been scanned that check email for this account.

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CPanel E-mail :: Server Sending Mail To Certain People - Delivery Failed

Jul 3, 2014

We are having issues on our server sending mail to certain people, we will get the below error message. However if i send the same address an email from my gmail they get it no problem.

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

retry time not reached for any host after a long failure period

------ This is a copy of the message, including all the headers. ------

Return-path: <****@****.com>
Received: from gw.****.com ([89.****.****.****]:16359 helo=[])
by alpha.****.com with esmtpsa (TLSv1HE-RSA-AES128-SHA:128)
(Exim 4.82)
(envelope-from <stephen.****@****.com>)
id 1X2dc8-00020k-3r

[Code] .....

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CPanel E-mail :: Sending Mail From Server To Gmail - SMTP Error

Jun 26, 2014

Since many days i have been facing issues with the emails, ie whenever mails are sent / forwarded from my server ( in case a email account has forwarder set to @gmail) , gmail always rejects message and i get something like :

"SMTP error from remote mail server after end of data: host gmail-smtp-in.l.google.com []: 550-5.7.1 [My server ip] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam..."

I have the following setup :-

1) Server host is set as :- serverone.xxxx.co.uk (domain removed) My domain mail is hosted on google apps for domain and the server's main contact email (WHM/Cpanel) also belongs to this domain.

2) I have Set DKIM signatures and SP records too.

3) however when i run dig -x

I get 21599 IN PTR server109-228-12-240.live-servers.net.

4) While diagnosing the failed email i have found that many email that gets rejected have

Sender IP:::1

5) Also some accounts that are using Google mx, they don't even get mails, however while checking mail delivery reports they have status as "Message accepted" and Transport "remote_smtp"

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CPanel E-mail :: Sending Email From COM Domain Through NET Mail Server Using EXIM

Feb 21, 2015

We would like to use our EXIM mail server at ourdomain.net to send messages from email addresses at ourdomain.com. I have tried to send messages through the .net mailserver but I received SMTP Auth errors, I guess because the sending server is expecting messages to originate at .net and not .com.

How to configure EXIM to allow delivery of emails based on ourdomain.com?

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Plesk 12.x / Linux :: Postfix Sending Spam Even If Relay Is Closed

Mar 13, 2015

My postfix is sending huge amounts of e-mail that I was forced to stop postfix.

Even if I set relaying to closed, disable message submission and disable sendmail spam is still being send..

Outgoing mail control reports nothing at all, and if I check my server with online tools to be sure it is not relaying everything is reported fine.

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Mail Error - Gid 99 Is Not Permitted

Oct 27, 2007

I checked everywhere and could find the fix i need so i hope you guys can help me out.

I often get this error when someone on my server tries to send an email:

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

Gid 99 is not permitted to relay mail, or has directly called /usr/sbin/exim instead of /usr/sbin/sendmail.

Any clue on how i could fix this. If you need more info just tell me ill do my best to responde.

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CPanel E-mail :: How To Block One Domain From Sending Mail From Server

Jul 29, 2011

I have one user who is getting hacked a lot and the account is sending out spam emails. I want to disable just his account from being able to send mail at all until he can get his script updated or changed. Any way to do this?

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CPanel E-mail :: Sending SPAM Without Using Any Account From Mail Server?

Sep 18, 2014

I have a Server with Linux/Cpanel, which is hosted about 55 clients (sites, e-mails, etc…), because vulnerability of these clients, some people are sending SPAM without using any e-mail account from the mail server, by the way our mail server is Exim. I would like to know how could I block this type of send e-mail in the server?

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Plesk 12.x / Linux :: External SMTP Relay Not Sending Email From Panel

Apr 8, 2015

I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.

I have tried gmail smtp, sendgrid smtp and another smtp server that I own.

This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.

Screenshot for information only. I used accurate usernames, passwords, etc.

Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...

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Plesk 12.x / Windows :: Send Mail Via Relay Server

Sep 1, 2014

how can set relay server on plesk 12 ? i need send mail by another server

mail server : mailenable

on linux/whm/cpanel add this to exim configirutation :


driver = manualroute

domains = !+local_domains

transport = remote_smtp

route_data = "relay.redstationmail.co.uk"

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CPanel E-mail :: Setup SMTP Relay For All Mail / Domains On Server With SMTP Authentication

Apr 11, 2014

If you would like to send out all mail from your cPanel Server via a remote smtp relay this can be accomplished by going to the exim configuration editor and making a few simple changes. Many ISPs block port 25 outbound so this can come in pretty handy when needing to send mail from the server. Depending on the SMTP relay provider it should send the emails out directly as the user that sends them in, such as cPanel/WHM notifications, webmail or their scripts. However there are some providers for instance like gmail which force the from user as the smtp authenticator. So you will have to determine which provider to use. Some ISPs allowing using their systems for smtp authentication and will send the email as the user it was sent from and not your ISP email address.

To setup a remote smtp relay with authentication login to WHM and then proceed to the following location Home »Service Configuration »Exim Configuration Manager and click the Advanced Editor tab.

On this page look for each of the sections below and enter the information below that section into the corresponding boxes in the configuration editor. Make sure to update this information with your smtp server, username and password.


driver = manualroute
transport = remoteserver_relay
route_list = * smtp.server.com

[Code] ....

Once you have finished adding the above to all the appropriate sections, simply scroll to the bottom of the page and click save. It will automatically apply the settings and restart exim. Now anytime you send mail out it will be routed out through the remote smtp relay.

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CPanel E-mail :: Interspire Stops Sending Must Be Restarted After Sending 200-500 Emails

Aug 22, 2014

Looking for any feedback from Interspire users:

CPanel with Exim, mostly default configuration. Tested on two servers, both with current CPanel, CloudLinux and LiteSpeed. One 'light' dedicated server (quad core, 8GB RAM); the other a very beefy dedicated server (Octa core, 32GB RAM).

Interspire starts sending but stops at +/- 200 emails. This happens both using PHP mail and using SMTP with Amazon SES.

I removed all limits in Tweak Settings.

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CPanel E-mail :: Exim Won't Start - Operation Not Permitted

Jun 25, 2014

My last exim_mainlog shows:


[email]root@mydomain.com[/email] [~]# tail /var/log/exim_mainlog -f
2014-06-24 20:13:40 1Wvu1Z-0008Lo-U9 re-exec of exim (/usr/sbin/exim) with -Mc failed: Permission denied

My exim status:


[email]root@mydomain.com[/email] [~]# service exim status
exim dead but subsys locked

Starting exim results the following error:


[email]root@mydomain.com[/email] [~]# service exim start
Starting exim: /bin/bash: /usr/sbin/exim: Permission denied
0 processes (antirelayd) sent signal 9

Restarting on the WHM also failed.

Upon checking /usr/sbin/exim, I got the following permissions:


[email]root@mydomain.com[/email][/email] [~]# ll /usr/sbin/exim
---------- 1 root root 1.2M Feb 6 22:42 /usr/sbin/exim

And doing a chmod results in an operation not permitted. To add also, this server was reported to be attacking other sites using WP exactly on the same date on exim's last logs. I'm not sure if the two are related. How can I get my exim up and running again?

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Apache :: How To Change URL Of HTTP 302 Returned By Proxy Server

Jan 31, 2014

I'm running Apache 2.4.7 on a RHEL 6.4 server. I'm using the Oracle WebLogic Proxy Plugin ver 12.c to connect to a back end server.What's happening is that Apache answers URL.. and proxies the request via the WebLogic Proxy Plugin to internal.blah.com. Unfortunately, the downstream system encounters a problem and issues an http 302 redirect to internal.blah.com/whathappened. I would like to have Apache intercept this http 302 and redirect the client to URL...

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Windows Server Not Sending Mail

Mar 24, 2009

I am using Shopping Script, There is again constant problem of 'Helpdesk notification' not being send to Admin email.

Sometimes Helpdesk notification emails comes, sometimes not.

In order to start getting Helpdesk notification email, i need to restart my server and it starts working.

It means there is nothing wrong with Shopping script, as it starts working as soon as server is restarted.

I am running on Windows 2003 server, with IIS support.

This is the reply i got from Script support

It's not in our compatibility but we can propose a couple of advice to you:

1) You can test the php function mail() which is responsible for this process;
For this you may create a simple script with the following line:

mail($mail_to, $mail_subject, $mail_body, $headers_string)

Of course, you need to past your own real values here. Then you need to launch this script every minute since the server restarted and follow the logs of what is happening there.

2) As we see you are using Microsoft FTP Service. The most probable reason for this is the issue with windows mail function - either the service itself is not reliable or it is just set incorrectly. Our administrator says that the issue with mail sending on this server happens quite often. So you can try to google the problem with the queue of windows mail function, for sure there must be some more advice as to how to resolve this.

It is possible that there is set a restriction on the order of the sending mail so when the queue is full, the mail stops sending.

Anyway that's all that we can advise you on this case because if the notification is sent at all then it means this function is working in our shopping cart and the issue is with something else.

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Sending Mail From Server When Using Google Apps?

Jun 28, 2008

If I am using Google Apps for Domain, how can I send mail from my physical server (like from scripts)?

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My Server Not Sending Mail To Yahoo & Hotmail

Jul 1, 2009

i have problem in my server from 2 weeks ago server stop sending mail to yahoo and hotmail but to gmail send good without any problem i make SPF and add it for all domains after that mail worked Good in 1 day after that the problem come again

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How To Get Hostname/ip Of Sending Mail Server From An Email

Nov 22, 2008

I know how to do this by analysing the headers, but we have a customers who doesn't believe what we are telling them.

Is there some kind of 3rd party service or script that we can point them to? So they can send an email to the service (or paste headers, or whatever) and it tells them who is the sending mail server hostname/ip?

(The problem is that this customer doesn't understand that all email sent from the server uses the same SMTP server hostname/ip. They are convinced that if they connect to "mail.their domain.com" then this is what is reported as the sending mail server/IP.)

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Mail Server Exim- Emails Not Sending

Apr 17, 2007

Whenever I send mail, it never gets sent and I get the following error under "View Mail Statistics" in WHM:

1 xxx@aol.com R=fail_remote_domains: unrouteable
mail domain "aol.com"

I have only recently noticed these errors, as my mail was working before.

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