When Sending Mail To New Server, 550 Relay Not Permitted Is Returned. Simple Fix?

Mar 15, 2006

I've been working on this for some time now, but I'm not sure on how the settings were transfered over to this server. I wish I was there when it was done.

Anyways, we got a new server and we transfered all the accounts to the new one. The old one is gone. When people send emails to their email accounts on the server, this is returned:

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

admin@crewxp.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550 relay not permitted ....



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550 Relay Not Permitted

Jan 30, 2006

we are getting a number of:

does not like recipient.
Remote host said: 550 relay not permitted

checked for IP stauts and it is not flagged or listed as banned, there would be no reason however I double checked and there were no issues there.

Can someone suggest if this is a server issue?

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Not Permitted To Relay

May 19, 2007

Using a custom mx entry as well

So basically it due to the MX change, it looks like it sees any incoming email (addressed to local domain) as relaying.

< gateway4.lastspam.com #5.1.1 SMTP; 550-gateway4.lastspam.com [209.172.54.237]:36995 is currently not permitted to relay>

EXIM errors:

2007-05-19 09:39:32 H=gateway4.lastspam.com [209.172.54.237]:37074 I=[xxx.xxx.67.88]:25 F=<eslight@domain.com> rejected RCPT <test@xtdv.com>: gateway4.lastspam.com [209.172.54.237]:37074 is currently not permitted to relay through this server. Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client.

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Mail Error - Gid 99 Is Not Permitted

Oct 27, 2007

I checked everywhere and could find the fix i need so i hope you guys can help me out.

I often get this error when someone on my server tries to send an email:

=====
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

XXXXXXXX@XXXXX.com
Gid 99 is not permitted to relay mail, or has directly called /usr/sbin/exim instead of /usr/sbin/sendmail.
=====

Any clue on how i could fix this. If you need more info just tell me ill do my best to responde.

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Windows Server Not Sending Mail

Mar 24, 2009

I am using Shopping Script, There is again constant problem of 'Helpdesk notification' not being send to Admin email.

Sometimes Helpdesk notification emails comes, sometimes not.

In order to start getting Helpdesk notification email, i need to restart my server and it starts working.

It means there is nothing wrong with Shopping script, as it starts working as soon as server is restarted.

I am running on Windows 2003 server, with IIS support.

This is the reply i got from Script support

------------------------------------------------------------
It's not in our compatibility but we can propose a couple of advice to you:

1) You can test the php function mail() which is responsible for this process;
For this you may create a simple script with the following line:

mail($mail_to, $mail_subject, $mail_body, $headers_string)

Of course, you need to past your own real values here. Then you need to launch this script every minute since the server restarted and follow the logs of what is happening there.

2) As we see you are using Microsoft FTP Service. The most probable reason for this is the issue with windows mail function - either the service itself is not reliable or it is just set incorrectly. Our administrator says that the issue with mail sending on this server happens quite often. So you can try to google the problem with the queue of windows mail function, for sure there must be some more advice as to how to resolve this.

It is possible that there is set a restriction on the order of the sending mail so when the queue is full, the mail stops sending.

Anyway that's all that we can advise you on this case because if the notification is sent at all then it means this function is working in our shopping cart and the issue is with something else.

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Nov 22, 2008

I know how to do this by analysing the headers, but we have a customers who doesn't believe what we are telling them.

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(The problem is that this customer doesn't understand that all email sent from the server uses the same SMTP server hostname/ip. They are convinced that if they connect to "mail.their domain.com" then this is what is reported as the sending mail server/IP.)

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Apr 17, 2007

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1 xxx@aol.com R=fail_remote_domains: unrouteable
mail domain "aol.com"

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Can I setup this ensim box to utilize it's smtp server to send mail as user@site.com even though the mail is hosted by google apps?

I guess it's kinda like e-mail spoofing.

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Aug 15, 2007

I had this issue some minutes ago, i was trying to send a large email list using outlook, the email client didn't show any errors and delivered everything ok.. but mails never go out of the box... so I decided to search the logs and found this:

Code:
2007-08-15 14:07:41 H=xx.xx.xx.xx.dynamicip.rima-tde.net (info@mywebsite.com) [xx.xx.xx.xx] F=<info@mywebsite.com> rejected RCPT <micheltoria@libero.it>: xx.xx.xx.xx.dynamicip.rima-tde.net (info@mywebsite.com) [xx.xx.xx.xx] is currently not permitted to relay through this server. Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client.
2007-08-15 14:07:42 unexpected disconnection while reading SMTP command from xx.xx.xx.xx.dynamicip.rima-tde.net (info@mywebsite.com) [xx.xx.xx.xx]
Authentication required was active at the email account configuration, everything was well configured.. it was a server wide error.

Searching over the net i found this solution: ran /scripts/mailperm and after that I added "127.0.0.1" to /etc/relayhosts list, restarted Exim and the problem was resolved, all mails were delivered OK.

My question is, what is the function of /etc/relayhosts, /scripts/mailperm (fixing mailbox permissions?) and /etc/localdomains ? Is it OK to have 127.0.0.1 in /etc/relayhosts list?

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Remote_smtp:
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I am having a problem with a client who's using Mail.app and it seems to be sending invalid packets to the server. Here is a sample of the report from the firewall:

Code:
Hits: 21
Blocked: permanently

Sample of block hits:
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=48970 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=5724 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=23624 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=49421 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:15 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=10507 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=38488 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=25402 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=18975 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=52260 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=18208 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=30469 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=36698 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=7445 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=47645 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=30465 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=44590 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=2887 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=35090 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:26:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=4986 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:26:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=42867 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:26:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=1310 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0

The report just says Invalid IN. Does anybody have any suggestions on what would be causing this? I use Mail.app myself and have never had problems with it triggering the firewall.

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Sending' reported error (0x800CCC6A) : 'Your
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