I recently used these forums to help narrow my search for a reliable, competent host. I choose to avoid the larger hosts that sells unlimited or large amounts of disk space and bandwidth. I went with a smaller host that sells a 1GB disk space and 10GB bandwidth package that is reasonably priced. Keep in mind that my site is new and will likely only be visited by friends and family. I feel this package is appropriate for my needs.
Should I be concerned about a host that will suspend my site if I reach my limit? As a customer I would rather be notified to upgrade my account instead of having my site suspended. This practice of automatically suspending sites may very well be the normal procedure for most hosts thus the reason for my post today. Please share your opinions on this topic.
i have cpanel and when i suspend anysite i got Internet Explorer cannot display the webpage i suppose to see the suspend page but i can't see it and i want to know what's worng here
I am an administrator of ialumno.com a spanish NGO to promote the use of Tablet PCs in education.
Yesterday I received an email from one of the guys in Vistapages telling me that they are going to suspend my account because my Joomla software is too heavy to be hosted. And say that I must upgrade to an 49 dollar account, way out of our little budget.
I am not happy of that. I have no intention to drag down other users websites. I do not know what legal options do I have. Because they can´t just suspend you on no basis and on no aid from their admins. please tell me what I have to do. I just need some aid or I´ll think this as a way to force us pay more money.
I purchased a second VPS with cheapvps.co.uk for £31.73 (including managed service). I bought the 2nd vps, because my first one crashed for some reason.
After 7 days of misconfigured 2 vps systems I asked for a complete and full working VPS or a refund and they suspend me on all 2 systems without getting a refund.
That is not nice.
Edit: I got a refund, today but only 11.73 of 31.73, because DirectAdmin will be cost now $20 instead of $10, if it is an refund issue.
One really bad part of the TOS, if you want to get a refund (Note, that they it will cost you only 5 pounds, while purchase a VPS, but they double the pricing, if you ask for a refund!):
The 7 day money back is offered on all managed and semi-managed VPS accounts. The money back does not cover unmanaged VPS. Control panel fees will not be refunded. cPanel and DirectAdmin are valued at $20/mo with a $20 setup. RVSkins and Fantastico are counted as control panels and have an associated cost of $2 each should they be active on your account.
I have Linux and Windows server with Plesk 8.6 as the control panel and now the issue is that there is no option to auto suspend the accounts which are using over the quota(Diskspace or Traffic). All I have to manually check the accounts and to suspend, which I think not good. Is there any option to get the accounts auto suspended once they reached the limits. In the Notifications area, sending mails to clients regarding the quota, but no option to suspend the accounts.
I have a problem with my webhosting provider. I have an account on startlogic and because one of my domain has a large trafic they suspend my account. I talk with the tech support 3 times a day but i get only promices. More then that they don`t want to give me an archive for my files. I don`t know what to do and what, it past 4 days now and still nothing.
i see alot hosting have a good trick which is auto suspend site over the normal load of 5% .... so what is this script that suspend site for period time and unsuspend it automaticly
This is my first time with shared hosting and I went with hostgator because they are well known. Well, my site is getting decent traffic but well within my disk space and data transfer allotment, and I get this email saying my site has been suspended and my site is inaccessible.
Dear customer,
Due to an excessive amount of Apache requests on our gatorXXX server we have been forced to suspend the directory /home/username/public_html/sitename at this time as all other users on the server are experiencing issues due to this :
...http requests list...
Please let us know when you're ready to investigate and address this issue so we can work with you further. Thanks.
Sincerely, Ford Merrill Systems Administrator Supervisor HostGator.com LLC
Is this what most shared hosts do? Just suspend your account once your site starts getting traffic?
Under a Reseller's resources there are 3 options for Overuse:
1) Overuse is not allowed
2) Overuse of disk space and traffic is allowed
3) Overuse is allowed (not recommended)
All 3 apply to a Reseller's subscription.
Firstly, why should we care on the policy the reseller adopts for its subscriptions? It's nothing to do with us. The Overuse option for Resellers should aply to the Reseller account. But it doesn't. We have overusing resellers that are not getting suspended when the stats run like on Plesk 9.
i'm asking about the script which install in linux servers and automatic suspend sites which over it's limit resources in ram and cpu , like used in big hosting company ....
I need to get a list of suspend domains from mysql. The domains are suspend because they exceeded quota.So far I have done this query:
#############
select domains.id, domains.name as domena, Round(((sum(domains.real_size))/1048576),2) realMB,
(select Round((limits.value/1048576),2) from limits left join (domains, subscriptions, subscriptionproperties) on (domains.id=subscriptions.object_id and subscriptions.id=subscriptionproperties.subscription_id and subscriptionproperties.value=limits.id) where subscriptionproperties.name='limitsId' and limits.limit_name='disk_space' and domains.name=domena) quotaMB from domains where domains.status='2' and (select (sum(domains.real_size)))>0 group by domains.cl_id;
but I didnt managed to get only those that exceed the quota.
How can I configure "Backup manager" to clear checkbox "During the backup process, website visitors will be redirected to the custom error document page with the search engine friendly 503 HTTP code" for default (for subscribers, customers, etc.)
I guess you can fugure my account expired with servage. but to tell you the truth, I am so P OFF at them
I opened a ticket on my last day and asked if I can move it from 14 months (that I started with) to a 6 months renewal because I could'nt afford to pay the £74 they wanted, and apologised for this. They said I'd have to pay the 74 pounds first and then change my billing to 3 or 6 months.....
I replied saying can I then pay a sum now and a some next week. as I don't have that with me at the moment but wednesday 9th April I wil be able to remew it all
They replied with:
"Hello Ahmed there is 14 days grace period for customers before account gets suspended."
So I thanked them very much, because like that, instead of paying in installments, I can just pay them the whole amount before the grace period was over, otherwise I would've backed up my data and moved it another server, or on my computer till I remew the whole amount....
5 days later (today), I log on to my account, and it has been suspended as I hav'nt paid for 5 days...thats 9 days before the "grace period"
and now all my domains have this dirty suspended page that they have, and I bet I lost half my members and customers like this, as when I see this page on any domain I enter I never go back to it!
I say to my self its my falt, I should've paid when I had to.....but money was tight, and I told them....and they gave me the 14 days, I did'nt ask for anything, but I thought backing up all my sites and my webdriver that I have with them would take me ages, plus the pages have alot of content that would be a hassle, if I have a "14 days grace period".
This is the first time servage have lied to my face, and not by answering a question with yes or no, by saying a feature they have that does'nt exist and but wednesday I bet all my customers and members would've found somewhere else to hang out, as I only contacted them through the mail server on the site and my forum, now I can't even right "we will be back soon....don't go away",
I thought I warn you guys about this grace, if you have an account with them make sure your ready to renew before it expires, and don't believe most of the stuff that they say.
OMG, I used to promote for these people, and tried hard to always say good stuff about them, you see my sig, it was a promotion for them with a coupon code (that I dredfully apologies about to the administration for not reading the rules properly), and I get in return a lie straight in my face with no warning and no way of accessing my database what so ever. Just be warned Guys, don't believe everything they say to you and backup all the time because you never know why they suspend your account.....even if your on thew right track
I am trying many OS's but none of them worked as it should:
- Windows 2000: install aborted - Windows XP: install aborted - CentOS 4.4: install OK but Kernel panic on start-up - CentOS 3.8: instal OK, only 3.8 Gb identified but the OS out of 8 Gb - CentOS 3.8 64 bits: couldn't install, CPUs support only 32 bits
Add to this, the machine boots on EL Kernel on CentOS 4.4 but not on the SMP Kernel!
how I could run this machine on Linux with 8 Gb RAM?
i dont want clients taking the servers I/O and server load over 4.00 when they do major update ect... querys on sql. is there a way to limit the ammount they can do?
I am going to run a VPS as a VPN proxy server and therefore I was asking myself if it is possible to freeze or shut down the VPS before it exceeds it bandwidth limit of 100GB a month?
