When buying a server from big companies like IBM, HP and DELL, you can buy on-site support within 4 hours. Does it mean they go to your datacenter and fix your server within 4 hours or is it that they will do an on-site diagnostic within 4 hours and fix the server later? Do the technician bring spare parts with him or does he needs to order them later?
View 12 RepliesWill a Perc 5 raid card work in a non-dell Linux server? These cards can be found for about $100 on eBay, and are much cheaper than the Adaptec cards with similar features and ports.
View 5 Replies View RelatedPowerEdge SC1435 Dual Core AMD Opteron® 2212; 2.0GHz,2X1MB Cache,1Ghz HyperTransport 143G20 [222-6400] 1
Operating System No Operating System NOOS [420-6320] 11
2nd Processor Single Processor Only 1P [311-3928] 2
Memory FREE UPGRADE! 2GB, 667MHz, 4x512MB Single Ranked DIMMs 2G4D6P [466-7879] 3
TCP/IP Offload Engine Enablement Broadcom® Dual Port TCP/IP Offload Engine Not Enabled NTOEKEY [430-1765] 6
PCI Riser Riser with 1 PCIe Slot PCIE [320-4982] 7
1st Hard Drive 80GB 7.2K RPM Serial ATA 3Gbps 3.5-in Cabled Hard Drive 80S2 [341-3801] 8
Primary Controller Onboard SATA Controller - No RAID OBSATA [430-1949] 9
Network Adapters On-Board Dual Port Gigabit Network Adapter, No TOE OBNIC [430-2008] 13
CD/DVD Drive No CD/DVD NOCDDVD [313-3924] 16
Bezel Bezel FRTBZL [313-4477] 17
System Documentation No Hard Copy Documentation, E-Docs ONLY and OpenManage CD Kit EDOCS [310-8261] 21
HD Configuration Onboard SATA, 1 Drive connected to Onboard SATA Controller - NO RAID MST1 [341-3957] 27
Chassis Configuration No Rack Rails Included NORAIL [341-3089] 28
Hardware Support Services 1Yr BASIC SUPPORT: 5x10 HW-Only, 5x10 NBD Onsite U1OS [980-9530][985-5117][985-9057] 29
Installation Support Services No Installation Assessment NOINSTL [900-9997] 32
Power Cords Power Cord, NEMA 5-15P to C14, 15 amp, wall plug, 10 feet / 3 meter WAL10FT [310-4450] 38
why do Dell's none dell rack rail cost $249? Can i buy the rail for dell from ebay? i saw a dell rail cost only $140 on ebay.
We need a MANAGED dedicated server for a client we are developing a website for. They will do most of their sales online.
Here is what we have found: As far as a managed dedicated server, the BEST company we have found that offers 24/7/365 phone support and has their own in-house hardware tech staff is RackSpace.
However, RackSpace is a little pricey (starts at around $400/month).
Is there any other REPUTABLE company available that offers MANAGED DEDICATED SERVERS WITH 24/7/365 phone support and in-house hardware tech support at a better price? Everytime I call RackSpace, I get a human being on the phone...NEVER an answering machine.
We want to put our client's website in the best hands possible.
With that said, are their any suggestions at a better price that match the support of RackSpace?
Thank you VERY MUCH for your helpful insight. We need to launch the site in a couple of weeks.
How can I do marketing for my 24/7 webhosting sales and technical support service?
I know SEO is a methods but another?
Does anyone host here with Reyaltec?
I've been with them for over 5 years now, but have almost completely lost patience. Since they offer no public feedback, and only rarely update their network status page with actual server problems, I thought it would only be fair to document some of my recent problems publically. My main issues recently have been:
1. Lack of technical support by telephone. They maintain they offer telephone support, and have an option for it on their automated phone system, but every option goes to the owners wife - who is non technical, and gives the response "the technicians are on the other line" every single time! I've challened this, and they maintain telephone support is available, even though it isn't. When I bought my package with reyaltec (most expensive reseller package they offer) they DID offer phone support and MSN support, which has also now ceased. For me, telephone support is paramount, which is part of the reason I chose to host with them.
2. They have had problems with an old server recently, and rather than migrating the server to new hardware whilst the going was good (they said somebody got "half way through it" before he left the company!?) they have waited until the server crashed and became completely unstable. No apology, just a casual 'yeah, we should have done it sooner really' attitude. In migrating to new hardware, all of my clients websites have been down numerous times over the past 3 days, and some of my clients have lost significant amounts of email over 3 days. At least one client has also had website files go missing. I think this is completely unacceptable.
3. My clients and I seem to be their monitoring service. Whenever their servers go down I seem to be alerting them to the issue via my angry clients, which had gone un-noticed. They persist in defending their network monitoring services, although to me they seem useless (e.g. this morning, email was down again for an hour, but reyaltec were unaware until I pointed it out and they restarted the server).
4. I have not had a package upgrade once in over 5 years.
5. The price has become uncompetitive compared to my other providers.
In short, I understand Reyaltec are a small, family business, but their standards have sunk to such levels that I have lost all faith in their service and integrity as a company. They seem to defend their sloppy practices as though standard (is it standard for people to lose 3 days worth of email during a server upgrade!?) offering no sign of remorse or compensation for the major problems faced by their customers. The only real comment on these issues when I've raised them several times in the past is that 'things are improving' which they don't appear to be.
I am looking to move providers, but I host around 40 domains on their shared packages, so it's a lengthy task. Some of the domains also have MSSQL databases, which reyaltec charge to detach should I need to move them to a new provider, so this would be both expensive and time-consuming. At the risk of losing more clients though it's something I will probably need to do.
I'm interested in other people's views on the company. I used to recommend them, but now recommend against them!
I would like to know a good reliable vps with online and phone support 24x7.
View 2 Replies View Relatedi have been hosting as a reseller with gazzin.com on their windows servers for past some years and in this period i suppose they have shifted their datacenter more than twice causing a great problem to me and all my clients.
the latest period of the shift being going on currently i request you all to go through the transcript below which i had with their support center. when we talk about a refund for this downtime i suppose the owner 'PAUL' just stops responding ......
I have a couple of Dell 1950s and in one of them, I have 2x Seagate 15K.5s that I purchased through Dell and I also have a spare sitting in my rack in case one goes bad, also from Dell.
I was going to be repurposing one of my other 1950s and was going to get two more 15K.5s for it, but wasn't planning on getting them through Dell (rip off?). This way, could still keep the same spare drive around in case a drive went bad in that system as well.
When I was talking to my Dell rep recently when purchasing another system, their hardware tech said you can't use non-Dell drives with Dell drives in the same RAID array because of the different firmware between them.
Anyone know if it is true? Anyone have any experience with using drives from Dell in conjunction with the same model drives from a third party retailer?
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
View 1 Replies View RelatedGot following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page
Has anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
I'm undecided between an upcoming dedicated hosting server and am moving between Softlayer and ThePlanet. My decision partly comes down to support.
I've read many reviews on WHT about both companies, but not necessarily comparing them from people who have experienced both.
So my questions (keep in mind this is my first dedicated. I have used VPS in the past with good support) Which offers MORE support (not better) - I'm curious which company might consider my support questions as "part of the default service package" or "need additional service plan for that" More detailed support - my usual experience with support is support staff assume you already know a high level so it may take going forward and back 5 times via email to get a full answer
Overall support satisfaction - any other comments
why don't you buy servers from big guys like HP and DELL? Are they too expensive, or servers are not as good as suposed to be, or something else?
Our company is buying all our computers and printers from HP, we are receiving great customer service, waranty, if something gets wrong - we had computer replaced-no problem!
Maybe some small local guys are selling cheaper and better equipment, but I have peace of mind.
I know this topic has been brought up before and I wanted to revisit this again. We are a growing hosting company looking to expand our Dedicated server offerings. So far, we have been renting servers and reselling but now we have begun colocating our equipment and are looking for hardware vendors.
Would you recommend us to...
...build our own servers using the Supermicro platform?
...purchase pre-built servers from Dell?
...purchase pre-build servers from HP?
Pricing is of major concern along with speed to provision new orders. Although we don't have a dedicated resource for putting together servers, this is something we can look into should the volume of orders increase. Scalability and Flexibility is a MUST
Thanks for chiming in...
The technical level in our org is quite low.
We would like some advice on the difference between
1. Supermicro PDSML-LN2
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2. DELL PowerEdge R200
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3. HP Proliant DL120
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Some web hosts here in Singapore are leasing them at comparable rates.
Our research shows that the Dell and HP are comparable and the SuperMicro appears to be in a different (lower) class.
How can the servers be leased at comparable rates if they are from different classes?
I'm thinking about purchasing a Dell PowerEdge 860 and use it as a web server. I need your guy's inputs on what you guys think of this server regarding the quality, performance, & price.
This server retails for about $420 + s/h.
Here are the specs:
PowerEdge 860 Intel® Celeron® Processor 430 at 1.8GHz, 512K Cache, 800MHz FSB
Operating System No Operating System
Memory 512MB DDR2, 667MHz, 1X512MB Single Ranked DIMMs
Riser Card Riser with 2 Slots: 1 PCI Express x8 slot and 1 PCI Express x4 slot
Primary Hard Drive 80GB 7.2K RPM Serial ATA 3Gbps 3.5-in Cabled Hard Drive
Primary Hard Drive Controller Onboard SATA Controller - No RAID
Network Adapter On-Board Dual Gigabit Network Adapter, No TOE
CD/DVD Drive No CD/DVD
Bezel Bezel
Documentation Electronic Documentation and OpenManage DVD Kit
Hard Drive Configuration Onboard SATA, 1 Drive connected to Onboard SATA Controller - No RAID
Rack Rail Options No Rails Included
Hardware Support Services 3Yr BASIC SUPPORT: 5x10 HW-Only, 5x10 NBD Onsite
Installation Support Services No Installation Assessment
Power Cords Power Cord, NEMA 5-15P to C13, 15 amp, wall plug, 10 feet / 3 meter
I know this is a newbie question but with the specs above on the server, will this server be working right out of the box (equipped with PSU & other neccessary equips.) and ready for installtion of linux servers?
Got a Dell PE 2650 that I sold last week, the guy who has bought it wants the RAC (remote access controller) working on it. Unfortunately I don't have the password for it, in order to log it on, rendering it useless.
Is there any way to reset this password? I've tried resetting BIOS and that didn't work (I believe it's on a separate system)
we would buy the new PE R300 but for now the Drac5 not is yet available but we could buy it as external kit, someone have try it with R300? any issue?
View 0 Replies View RelatedI have not read the Dell return policy in a long time as it was an acceptable 30 days for the most part and no restocking fees.
Its going to be difficult ordering new servers that we have not previously experienced with their now 15% restocking fee.
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configuration on Supermicro hardware and dell hardware, the pricing is pretty much the same 100+/- so thats not an issue.
But I am having a hard time to decide if I should go with supermicro or dell.
But here are the points which I have in mind.
- As far as dell goes, there is a central place for support, for example, if I have any issues, I know who to call exactly and get the issue solved, no resellers involved. If I go with supermicro and buy the hardware from a 3rd party, I dont know who to go to for support say a Motherboard fails or if I have any other questions, should I ask Supermicro themselves or the reseller?
- Has a DRAC card which I've heard is much more powerful than IPMI and I've heard Supermicro has no hardware for remote management as powerful as DRAC, I dont know how true that is.
- If I need any parts I know where I have to go to order them and what exactly to order since they have specific parts for specific server models, I dont know about supermicro.
I know, most of my points are benefiting Dell. But I've heard from the research that Supermicro hardware use less power and have less hard drive failures than Dell Servers, I dont know how true that is.
i notice the Dell do not configure the on board SATA to any RAID unless you purchase add on RAID adapter.
does this mean you can't configure it yourself? do dell poweredge onboard SATA controller support any RAID at all? do dell allow you to configure it yourself or you must purchase the add on RAID adapter?
how to add additional HDD on Dell M-series blade server. What i have seen till now is that only 2 HDD space is available on those server, i would request expert opinion on this issue. Experienced users please share your views or how did u guyz solve this issue.
View 4 Replies View Relatedtrying to configure this thing, the software on Dell's site (IT Assistant) is what they tell you to use however it wants to scan the network looking for the device. This won't work because I bought this off ebay and god knows what it is set for right now. What is the easy way to reconfigure and talk to this card? Newer DRACs have a boot time config
View 3 Replies View RelatedJust wondering what is your preference when choosing a vendor based server as a provider? Do you go with Dell? HP? IBM? Or another vendor to offer to your customers? What are your reasons for using the brand you do?
View 4 Replies View RelatedJust wondering what your thoughts are on these. We just got a coupler of them in....fully loaded, and it's extremely quiet compared to the 2950's III...
View 7 Replies View RelatedAnyone have used them ? I tried to find some informations, but can't find any... seems to be new!
I plan to buy one with 2 x 146GB 15k SAS and 4 x 1TB SATA and use it as NFS for XenServer or ESXi (both free version) to have a manual (human) failover (or maybe scripted if I can).
I was wondering if anybody has experience dealing with Dell India for servers, racks etc. I find it very hard to get decent pricing, including trying to get them to match Dell UK/US/Canada quotes. Is this normal?
View 14 Replies View Related