StartLogic Account Terminated
May 22, 2009
My StartLogic account has been terminated by their "Legal Team" saying that I am violating their TOS. Actually, They've terminated it because I've been using too many resources lately, and they don't have the courage to tell me that their unlimited plan are limited.
Anyway the account is now terminated/suspended/inaccessible and I'm now in progress of moving to a VPS.
I'm contacting them now for several days to download just one database, and then let the account go! But they are not responding No emails received, and when I contact their Live Support chat they have only one one thing to say "I have updated the ticket, one of our specialist will contact you soon." Come on What ticket are you talking about? The account has been already terminated, I want to download a database so I can move my website, I don't want any file as they said we can't backup your files because they violate our TOS, it's Okay, I would like to download a DB, they're just ignoring me
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Oct 6, 2009
I have a problem with my webhosting provider. I have an account on startlogic and because one of my domain has a large trafic they suspend my account. I talk with the tech support 3 times a day but i get only promices. More then that they don`t want to give me an archive for my files. I don`t know what to do and what, it past 4 days now and still nothing.
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Mar 4, 2009
Every limestone say of servers are making spam, in my one month of company again, i have new case, but this is high wrong.
Company simple poweroff and send e-mail with "Terminated Server", why? If your company don't can make nothing, i can, if your Windows and Network is not secured i have anything with this?
If your company don't provide services control, i don't can make anything?, if your company don't announce i can make nothing?
Wrong company relations, have only price and good hardware.
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Jan 31, 2009
STARTLOGIC.COM is the worst web host I have ever come across. They will lose your website's statistics and tell you they are fine...
This has happened about a dozen times in less than 8 months. Want to see and analyze the traffic to your website? You will not be able to do it with STARTLOGIC.COM!
Also, about twice a week STARTLOGIC will tell you they are having trouble with their e-mail, and your site's email has most likely been effected. I.E. NOT EVEN EMAIL WORKS WITH STARTLOGIC!
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May 1, 2009
I have now been with startlogic for a year now and i have NO complaints. They were perfect, i never had down time and if i ever had a problem it was fixed with in a hour.
I am sad to say that i have to leave them now because i am moving up to a vps and theres are all sold out.
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Oct 14, 2009
I need good hosting. <snipped>
Can you guys let me know what do you think about:
1)Hostgator
2)Startlogic.
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Apr 13, 2008
I have posted before a topic regarding the same issue that Startlogic and her partner/sisters ' Ipower,Ipowerweb and dot5hosting' are very very bad that you should wait 30 days to get ticket resolved but today i found a great website created against startlogic with about 30 bad reviews against it and proofs
[url] ....
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Feb 21, 2008
So I know that I should have done my homework, but I didn’t which is my fault… I guess, but lesson learned, and yes, you get what you pay for. (at least I did)
Here is my experience with StartLogic;
My buddies and I were locking for a hosting company for an online game redirect, in addition of running a php forum, nothing crazy. After doing a quick search we came across with Starlogic, which seemed to meet all the requirements and signed up with them. The redirect worked great, where we ran into problems was the php forum, intermittent “Error 500” (fun). It was brutal, about every 2-3 clicks it would crap out, and sometimes I was able to load the forum, sometimes I wasn’t.
So I contacted them through their online chat program…about 2 hours later “Carl” came online, they really need a visual queue; I explained the situation to him, he gave me the normal spill of if I could hold for 2-3 minutes while he is researching it. I said “no”, since I was still pissed about waiting for 2 hours, I still don’t know if I was put on hold on not….anyhow he came back about 5 minutes later and said that CLI wasn’t installed correctly but that it had been corrected and it should be fine in 15 minutes. I had all hopes that this would be corrected, but no. So the next day I contacted them again through chat, this time I got Deana, she told me that she is escalating this error to her supervisor with a 24-48 hour turn around time. The next morning I found an email in my inbox stating that they were able to hit the site and closed the ticket. I guess they didn’t understand the word “intermittent” and yes, errors continued to happen throughout the forum, always “Error 500”, with the same “error log” (which I think are there just for show, because they sure as hell don’t check them). So I re-opened the ticket and tried to explain to them that it’s an intermittent issue, I too can hit the site. (btw, I got the same errors using their install of the php forum, so no issue in script). 48 hours later, I got an email, this time with a nice screenshot of my forum stating that they can hit the forum from their end and the ticket was closed again. Guess what, same issue, intermittent “Error 500”, same error logs.(Remember, errors came up every 2-3 clicks, they could have clicked on FAQ and error would have come up) I went back and re-opened the ticket again, this time I copied the error logs into the ticket, and I asked them what about intermittent they don’t get? I also said that I will fix the issue myself my switching host if they close the ticket again without testing this.
I didn’t hear back from them in a couple of days so I called them to cancel (within 30 days). After 2 hours of waiting I got a hold of billing, as soon as I said I want to cancel service, click. That b*** hung up on me. I called right back and got an automated message stating that their line was closed. HUH???(wonder why?!?) I happen work in the telecom business and that usually means a high trunk load. I waited 1.5 hours and this time I was able cancel service. When I came home that night, I got an email saying that they found the issue and fixed it (I guess the logs helped?) and she was right…everything worked, no more errors, the forum ran flawless. I talked it over with my friends and we decided since Deana came through for us, this time, we’ll cancel the cancellation. So back on the phone I went, after about 1.75 hours I got a hold of Maria, I explained to her to that I want to reverse my cancellation, after about 2-3 minutes of research she came back and said no problem, the cancellation has been reversed. I also did some small talk with her and when I asked her if she was busy (yeah I know) she said something about hell, this should have been some kind of indication, because you guessed it, the next morning my account was cancelled, and the biggest insult was that in the email they has this line “Please note, your files may be available to be reactivated for up to 7 days” Isn’t what I did last night for two hours?
Oh well, the good news about this whole experience is that I am not with Startlogic anymore and am currently doing my RESEARCH, prior getting my host. I just wanted to share my experience about Startlogic, for anyone RESEACHING hosts.
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Jan 20, 2008
In the past 2-3 days I have been getting these remarks at the end of the Logwatch 7.3.6 email,
/usr/bin/find: head terminated by signal 13
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Jun 18, 2009
What is the best way to remove backups files of terminated accounts in the /backup/cpbackup/daily directory?
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Jul 1, 2008
Ok, I have services at Veritynet on a vps, They have terminated our server that is fully PAID for a year without refund, due to a dispute I opened in paypal because of services being down for a week.
I talked with their customer support for three days to get my services back online, and finally said enough is enough, I want a refund to take my service elsewhere, Now he has totally cut off our services even tho the paypal dispute ended in no refund being given.
What is my course of legal action?
This was sent to an email:
We have received a charge back request from paypal and under our standard policies this constitutes forfeiture of all service rights and possible ban from any future services. Had you allowed us the time and consideration to work out your grievance we may have come to a mutual understanding but in taking the action that you did you have broken any trust that a service relationship will require. At this time we have no intentions of providing any further service for this account.
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Oct 1, 2014
When I try to migrate from old server to new server, I get this error:
Warning: Deployer has been terminated by exception: Line 471 error: Element 'certificates': This element is not expected. Expected is one of ( sb-config, backup-settings, server-preferences, spamassassin, grey-listing, virusfilter, kav-settings, coldfusion, gapps-services, events ).
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Sep 10, 2008
We're running two servers with identical configurations, both running Lighty 1.5.0 and PHP 5.2.4, however one of the servers is generating the following error in the PHP error log:
looks like the fastcgi-backend (/) terminated before it sent a FIN packet
We've been Googling all morning and found nothing so I was wondering if anyone perhaps has had the same problem or might know what we could do to fix it. It's quite strange as it's only one of the two servers which generates this error.
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Nov 14, 2008
Script Auto Remove account Cpanel - if account inactive ?
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Sep 3, 2007
In moving my site to Drupal, I have had it on a "Beta" account on the same server. I need to move the DB to the "Live" site. How do I re-assign it using the master PHPMyAdmin through WHM to change the owner of the DB from "Beta site" to "Live site"?
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Jul 27, 2008
I noticed there is always notification to user account mail with account info but on all my servers on different networks notification comes only to server mail.How do i enable that?Do i need to install tweak to whm/cpanel?
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May 21, 2009
existing account have enabled catch all account automatically & i don't know how?
Main >> Server Configuration >> Tweak Settings
Default catch-all/default address behavior for new accounts. "fail" is usually the best choice if you are getting mail attacks.
currently it is tick marked on fail
And forwarders has been set to e.g jeetu@jeetu.info to domain automatically & also i don't how?
when i try to delete this forwarder its shown deleted successfully
Code:
Email Forwarding Maintenance
jeetu@jeetu.info's mail will no longer be redirected to jeetu.
then again i checked forwarder & found that forwarder is not deleted why?
what could be the problem?
due to this our clients are facing out of disk space running problem & they are not able to get future emails
1. now i want to disable catch all account for all existing accounts at one go
2. also i want to terminate forwarders for all existing users at one go
Let me know how to do this
Check attachment for further reference
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May 10, 2008
I see some webhost offer SSH account in the hosting package.
Can someone tell me what can I do with the SSH account?
What are the typical scenarios where SSH is used?
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Aug 14, 2007
to move all my sites from my current reseller account ASAP and would like to get VPS.
I need 5 class 'c' ips, around 8 gigs of disk space, 60 gigs bandwidth and cpanel.
There are around 25 sites and they are currently hosted on cpanel, I would need the new host to move them over for me.
I would like to have someone help make this transition as smooth (and quick) as possible, can I get some recommendations?
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Jul 6, 2009
I got this email recently just after doing a cpanel update (/script/upcp)
Quote:
IMPORTANT: Do not ignore this email.
This message is to inform you that the account http has user id 0 (root privs).
This could mean that your system was compromised (OwN3D). To be safe you should
verify that your system has not been compromised.
What should I do next? Was this because of the update, or should I reinstall the system?
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Apr 29, 2009
i have a forum,run on a server,
and i want to put the forum's attachment folder on another cpanel account (it is installed cemtos / cpanel and csf),
i want to how can i set on the cpanel account (it is installed cemtos / cpanel and csf) to let the forum can upload the files to the attachemnt folder on it directly?
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Mar 26, 2009
i got host with cpanel, i need create some subdomain accounts for user, a folder tree like this:
/home/user/www/
/home/user/www/subdomain_user1
/home/user/www/subdomain_user2
each user has ftp account, is this safe? can users use php script to access back to root or other subdomain? if yes how to protect?
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Apr 1, 2009
Does anyone here have an account with unhappyhosting.com?
I am trying to sign up but can't seem to order.
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