Do Not Use STARTLOGIC.COM
Jan 31, 2009
STARTLOGIC.COM is the worst web host I have ever come across. They will lose your website's statistics and tell you they are fine...
This has happened about a dozen times in less than 8 months. Want to see and analyze the traffic to your website? You will not be able to do it with STARTLOGIC.COM!
Also, about twice a week STARTLOGIC will tell you they are having trouble with their e-mail, and your site's email has most likely been effected. I.E. NOT EVEN EMAIL WORKS WITH STARTLOGIC!
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May 1, 2009
I have now been with startlogic for a year now and i have NO complaints. They were perfect, i never had down time and if i ever had a problem it was fixed with in a hour.
I am sad to say that i have to leave them now because i am moving up to a vps and theres are all sold out.
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Oct 14, 2009
I need good hosting. <snipped>
Can you guys let me know what do you think about:
1)Hostgator
2)Startlogic.
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Apr 13, 2008
I have posted before a topic regarding the same issue that Startlogic and her partner/sisters ' Ipower,Ipowerweb and dot5hosting' are very very bad that you should wait 30 days to get ticket resolved but today i found a great website created against startlogic with about 30 bad reviews against it and proofs
[url] ....
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Feb 21, 2008
So I know that I should have done my homework, but I didn’t which is my fault… I guess, but lesson learned, and yes, you get what you pay for. (at least I did)
Here is my experience with StartLogic;
My buddies and I were locking for a hosting company for an online game redirect, in addition of running a php forum, nothing crazy. After doing a quick search we came across with Starlogic, which seemed to meet all the requirements and signed up with them. The redirect worked great, where we ran into problems was the php forum, intermittent “Error 500” (fun). It was brutal, about every 2-3 clicks it would crap out, and sometimes I was able to load the forum, sometimes I wasn’t.
So I contacted them through their online chat program…about 2 hours later “Carl” came online, they really need a visual queue; I explained the situation to him, he gave me the normal spill of if I could hold for 2-3 minutes while he is researching it. I said “no”, since I was still pissed about waiting for 2 hours, I still don’t know if I was put on hold on not….anyhow he came back about 5 minutes later and said that CLI wasn’t installed correctly but that it had been corrected and it should be fine in 15 minutes. I had all hopes that this would be corrected, but no. So the next day I contacted them again through chat, this time I got Deana, she told me that she is escalating this error to her supervisor with a 24-48 hour turn around time. The next morning I found an email in my inbox stating that they were able to hit the site and closed the ticket. I guess they didn’t understand the word “intermittent” and yes, errors continued to happen throughout the forum, always “Error 500”, with the same “error log” (which I think are there just for show, because they sure as hell don’t check them). So I re-opened the ticket and tried to explain to them that it’s an intermittent issue, I too can hit the site. (btw, I got the same errors using their install of the php forum, so no issue in script). 48 hours later, I got an email, this time with a nice screenshot of my forum stating that they can hit the forum from their end and the ticket was closed again. Guess what, same issue, intermittent “Error 500”, same error logs.(Remember, errors came up every 2-3 clicks, they could have clicked on FAQ and error would have come up) I went back and re-opened the ticket again, this time I copied the error logs into the ticket, and I asked them what about intermittent they don’t get? I also said that I will fix the issue myself my switching host if they close the ticket again without testing this.
I didn’t hear back from them in a couple of days so I called them to cancel (within 30 days). After 2 hours of waiting I got a hold of billing, as soon as I said I want to cancel service, click. That b*** hung up on me. I called right back and got an automated message stating that their line was closed. HUH???(wonder why?!?) I happen work in the telecom business and that usually means a high trunk load. I waited 1.5 hours and this time I was able cancel service. When I came home that night, I got an email saying that they found the issue and fixed it (I guess the logs helped?) and she was right…everything worked, no more errors, the forum ran flawless. I talked it over with my friends and we decided since Deana came through for us, this time, we’ll cancel the cancellation. So back on the phone I went, after about 1.75 hours I got a hold of Maria, I explained to her to that I want to reverse my cancellation, after about 2-3 minutes of research she came back and said no problem, the cancellation has been reversed. I also did some small talk with her and when I asked her if she was busy (yeah I know) she said something about hell, this should have been some kind of indication, because you guessed it, the next morning my account was cancelled, and the biggest insult was that in the email they has this line “Please note, your files may be available to be reactivated for up to 7 days” Isn’t what I did last night for two hours?
Oh well, the good news about this whole experience is that I am not with Startlogic anymore and am currently doing my RESEARCH, prior getting my host. I just wanted to share my experience about Startlogic, for anyone RESEACHING hosts.
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May 22, 2009
My StartLogic account has been terminated by their "Legal Team" saying that I am violating their TOS. Actually, They've terminated it because I've been using too many resources lately, and they don't have the courage to tell me that their unlimited plan are limited.
Anyway the account is now terminated/suspended/inaccessible and I'm now in progress of moving to a VPS.
I'm contacting them now for several days to download just one database, and then let the account go! But they are not responding No emails received, and when I contact their Live Support chat they have only one one thing to say "I have updated the ticket, one of our specialist will contact you soon." Come on What ticket are you talking about? The account has been already terminated, I want to download a database so I can move my website, I don't want any file as they said we can't backup your files because they violate our TOS, it's Okay, I would like to download a DB, they're just ignoring me
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Oct 6, 2009
I have a problem with my webhosting provider. I have an account on startlogic and because one of my domain has a large trafic they suspend my account. I talk with the tech support 3 times a day but i get only promices. More then that they don`t want to give me an archive for my files. I don`t know what to do and what, it past 4 days now and still nothing.
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