Guys lots of reviews are there and after reading them many of them i finalized some of these good VPS. So, what your suggestions...
I am currently with PowerVPS and there service is really good except they are costly and if I like to add any Security service management then go out of the budget.
Today, i will tell you the history of last 2 years which includes some good providers and what are their pros and cons, and if they can improve those things then everyone will benefited.
First i launch my website on shared hosting and I choose site5 for that, due to exciting pricing and features but actually features (rollback) doesn't work well and they have taken back by site5 but on my server there is some problem and that's get restarted in 10 days and downtime was around min 1 hour. But after various complaints they reduce the load on that server and then no looking back but site5 customer service is simply ok, get a response in 6-7 hours. But after 1 year load on my site increases and they asked me to please move on VPS because we can't handle so much load.. I paid them on yearly basis and they refund my whole money of the second year which i already paid in advance.
Then my second hosting service is PowerVPS, no doubt when you move from shared to VPS you will get better performance but actually I am getting the best server performance..? I have no idea because speed little bit improved and looks no other problem and i think i am getting the best after paying $120 per month when for shared service i am giving same amount for a year. But actually on PowerVPS i am hosted on lowest performance server when i am on the highest paying plan and that is revealed by the customer executive after 6 months stay. The problem with PowerVPS is the admin is very rude and can't listen to you but customer service is very helpful and gives you very prompt reply and help you in every matter. PowerVPS servers are also very prone to hacking and this can you check by searching on WHT, and they always replied server is hackable due to your script but no idea which script.. quite interesting :-) When server hacked and asked them to backup the server then they charge $85 per hour for backup your data which is too high and billing time was also not accurately logged. But in my plan 600GB bandwidth is allowed and 1-2 times i gone till 700 GB and they didn't charge anything, that's really good.
Now from last 2 months i am with SolarVPS and want to say this is one of the best i used till date and if they improve 1-2 things then probably i will be solarvps customer for long time. After transferring of data on solarVPS, many members of my site asked me what you have done on site... site is too fast now. Which is never said by anyone before when my site on powervps and my site is graphics heavy. The price is also half on solarvps in comparison to powervps. And like to mention admin is very very helpful. On some matters which i arise to check the customer service, they totally denied to do but after talking to admin the customer service done that task in a few minutes. Response from solarvps is also very prompt. But few things i didn't like about solarvps and hope they will do anything...
a) If server goes down for any reason then they must post in the forum about what's the problem but they didn't do, like few days before server goes down, even solarvps site is also not opening but actually don't know what is the problem... except some server problem.
b) They asked you to buy a extra bandwidth in advance @.25 per GB, but how anyone can calculate if they required more this month or not like on my website sometimes i used 400GB and sometimes 600GB without doing anything extra. Secondly they say otherwise we will charge $.50 per GB for overusage but customer service said when you touch 600GB then account will be blocked and have only limited access but admin said account will not be blocked and we will charge on overusage but actually don't know what going to happen because both giving different answers and also not have a bigger plan. So, why don't they give + 50GB on every account (or on client prompt payment records) and asked the user to take action within this 50GB otherwise we will blocked the access and if month finishes within that 50GB then don't charge anything. Hope they will do something soon because i am looking for a plan which gives me same service and price with better bandwidth, but i like to stay with them if they do something.
Currently i am also using hostgator.com for another website and no doubt customer service is very good and online availability at every time its awesome. If looking for shared hosting account then they are must look.
PowerVPS - 2.5 Star because of admin rude behaviour, charging high price and don't give the server as per their cost and inform the user that they are on the best config .
SolarVPs - 4 Star for nice behaviour by admin and wonderful performance by server. If bandwidth problem is solved then 5 Star.
I dnot know, how this service works, but technical support work very slow and cannot install new service in 5 days. customer service(same as technical support) very bad. I paid at aug, 12.
36 days later i will receive email: "Got it, thanks. This will be deployed in about 36 hours."
after 2 and half day, after my reminder i receive "It seems we had a communication breakdown over here. bla-bla-bla"
I send couple reminder, if they promice service in xx hours, can i sent one or couple reminders after this time? i think i can.
after one day i received this
Quote:
Thanks for the reminder, though I'm well aware of what time it is. I can't tell by your persistence whether you're simply anxious to start using your service, or whether it's for lack of maturity. I also was not very impressed with your post to WebHostingTalk about the details of cellphones which receive copies of email in our distrbution lists. Rather than deploy your VPS and wonder what kind of questionable (and immature?) thing you might do with your service, I've refunded your payment in its entirety. I'm sorry that we've apparently not loved up to your expectations. If I have any regret, it's that I didn't cancel your order upon reading your post, rather than doing it now.
hmm... I never post full cell phone number, anybody can see it. It was a joke, emails send with confirm recept receive the answer from xxx@txt.att.net
And I think, word like "anxious", "lack of maturity", "immature" cannot be used in business correspondence. even if this escort-service.
I reply "I regret that I lost 5 days expecting your service. and I didnt post full cellphone number, but will correct it to full."
And receive answer "No, actually you won't. Don't be the idiot that you've already made yourself out to be"
I think customer can call service provider idiot, but service provider cannot.
signed up with bigvps service through the WHT offer forum, they promised that next 24hr to 36hr will get my vps account setup.
well at the 36th hour, i got an email from them saying no to my "money". Here is the quote:
--- Actually we won't be provisioning this due to an outstanding fraud issue which we're unable to resolve. I have refunded your payment; please seek service elsewhere. ---
I asked if it is my payment problem or something else, but no reply so far.
Okay, so i didn't lose anything, my paypal payment is all refunded to me at no time, but I am bit disappointed that after waiting 36 hrs and they just decided don't want my business with a reason that i still not sure who's fault.
Too bad, bigvps seems to have very good reviews here and good pricing, i guess my vps hunting must continue.
I've been with BigVPS for four months now, I figured it was a good time for a review.
Network
I have had fantastic uptime there, I had one blip when a router locked up a few months ago. Other than that, no downtime and no outages whatsoever. The network is INCREDIBLY fast. I get 3-4 Mbps plus to Europe, and it's single homed Cogent.
9.5/10.
Value
I have been very satisfied with my hosting there. I have the VPS-512 plan with them. For my $30 a month, I get a pretty solid bit of specifications and a rock solid server and network.
10/10.
Support
This has been my biggest complaint for BigVPS. The support (or more the lack thereof). I have waited 72 hours for a reply to some things, although that is rare. 24-48 hours is not uncommon. This is my biggest complaint with BigVPS. For example, I accidently shutdown my VPS about 21 hours ago (silly me, I thought I was running "halt" on my laptop, not my VPS.) I emailed Ray (BigVPS support) right away and still haven't heard back; so I've been VPSless for 21 hours now.
If they improve their support, I couldn't be any happier. I'm looking forward to this new portal they're coming out with, I hear it's going to be a gem.
3/10.
Staffing
Ray is a great guy, I can't say enough about how nice and helpful he is. He does everything I ask and is extremely polite about it. Keep up the great work!
9/10
Overall rating: 8/10
I'm looking forward to keeping my BigVPS for a long time, I haven't had any reason to move and am enjoying myself.
We've recently decided to move a sizable web project to a VPS located at bigvps.com (colo4jax). Although I had some initial concerns about them being single homed to Cogent, I have actually been pleasantly surprised at the speeds of the network. I have seen some very good speeds to some of my key servers located on the West Coast and even better on the East Coast (expected). For grins, we even tested a proprietary voip software between the datacenter (It's in Jacksonville) to one of our offices in San Francisco. It was perfect!
The hardware seems solid and support has been quick to respond to any inquiries.
Although we havent moved over the web project yet, the work we have done on the server has been no problem at all. We expect that when we move over the web project, the VPS will continue to hum along.
As with all providers, it's been a short life with them thus far - I'll post back in a few months and let you know how things progress.
Let me first start by saying that I have read a lot of reviews on WHT about various VPS providers. I wasn't sure which provider I liked the best and a lot of reviews came to different conclusions. My decision came down to Slicehost. I really liked that Slicehost is a VPS solution made for developers and that Slicehost has solid community support. But the wait is what killed Slicehost chances of snagging me as customer.
I started digging more on WHT and finally came across a promo that BigVPS offered to WHT members. I read more about BigVPS on WHT (their website leaves little to be desired).
I noticed that one of their main employees, Ray, writes with professionalism and was quick to address each WHT concerns and questions regarding BigVPS.
I finally took the plunge and decided to sign up. I signed up for their 512 MB VPS plan with 500 GB of bandwidth. I have been a customer for a little over a month now and I have been very pleased. Just recently, I had an issue with the Xen Debian kernel and IPTables support and Ray was quick to point me in the right direction on how to solve the problem I was having. Ray has always written with clarity and professionalism. I really respect that.
So far I am a happy BigVPS (Color4Jax) customer and I wanted to share my experience with all!
I am looking for a vps account, perferably managed. My price range is up to about $60 a month. I am looking at solarvps and they seem to have good reviews, I was just wondering if anyone could share there personal experiences with them. How is there uptime, speed, flexibility and support.
I have rented PowerVPS servers for a couple of years now. In fact, I have a special XMS setup and one VPS.
Up to now support has been excellent. But man...over the last week there have been so many problems, and even attempts to brush me off with shoddy tech support.
Over the past few weeks I have been having problem after problem. What worries me is that 2 seem to get fixed then pop up again a week or so later.
3 examples
-server compromised because of an apparent OS vulnerability -hours and hours spent removing malicious code from .htm pages -message in forum from tech support that new OS used to rebuild servers -server rebuilt, but on same OS as before -tech advises that if I want to be safe, VPS should be rebuilt on newer OS
-email is down server wide -tech fixes squirrel mail, not popmail -I report email still down, and different tech fixes -email down a week later
-I change password to WHM after server compromised -suddenly I can't logon -tech fixes the problem -today again, I can't logon
A number of questions go unanswered .. several tickets never closed.
On occasion I have mentioned problems with PowerVPS. It seems only fair that I give everyone an update. Since switching to a VPS account (several months ago) I have been very impressed. While it has meant a much bigger load for me and a steep learning curve, I now have a server that I can configure to my liking and the support could not be better. I am very very pleased with the service and the amount I have learned from the support staff at PowerVPS. I would now recommend them highly.
My choice of VPS provider has come down to FutureHosting and SolarVPS... I like SolarVPS because Douglas has experience with hosting a high traffic SMF forum and therefore I hope he would be very useful and understanding if I encounter resource problems from my SMF forum.
I've looked at the VPS packages on the SolarVPS website and I can't seem to find a UK VPS with 1gig of RAM... am I going blind? Most VPS providers I have looked at always have that and more.
It is human nature that we more frequently post scathing critiques, but I would like to take the time to post a positive review.
I run a trading system that day trades in real-time. It is written in Java. However, the API that it connects to runs under Windows. Because I live in a remote place, the bandwidth here is "unreliable". Having your broadband die when you are fully leveraged and there are only 20 minutes to the close is a serious dose of adrenaline that I personally do not care for.
For this reason, I was looking to host the trading system where the power and bandwidth were more reliable. To save money, which is always foremost in a traders mind, I decided to try a VPS solution.
After searching the net for a while, and finally realizing that the majority of posts worth reading were posting in these forums, I came upon SolarVPS as the outfit I wanted to try. There was a post where a user was commending them on their support, and mentioned speaking with "Ross" and the posting gave me the impression that I could count on SolarVPS.
I purchased the Windows Server 2003 VPS.
The fact is, I am very happy with SolarVPS. I had initially not been able to login. Why? Because, as a longtime unix admin, when the instructions said to "login as root", I assumed the login name was "root". I posted a support case that I could not login. I received a response in less than 20 minutes indicating that I needed to login as Administrator. Duh. This is windows.
I had another question, which I posted as a case, and it was replied to within 4 hours, even though I had marked it as a low priority.
The process of setting up my account was painless. I was able to try the first month at 50% off, which I thought was fabulous. The installation was reasonably fast. Everything ran smoothly and I had no complaints whatsoever.
Would I recommend SolarVPS to you? If you want a VPS hosting solution, I would strongly recommend SolarVPS. They gave me a great service at a very good price with excellent support. I would recommend them to my mother.
I have to say. They are a pretty nice company. I was able to get everything setup under a couple of hours, thanks to Douglas with my clean neat install of CentOS 5.1 x64 with cPanel. I love the resource usage interface provided by the Virtuozzo control panel as well as the emotion and motivation their team has to provide quality service.
The VPS has been very stable, fast and reliable. Have not had any problems. This is my 3rd day. I will keep you guys updated as how it goes. Overall, it is great, their discount and increase of resources for their current promotion is also great. Looking forward on also getting a Windows VPS soon.
I did a search, and found mostly good things about solarVPS here. I want a little more re-assurance and hope that others that had good or bad experience with them can chip in on their VPS service.
I'll tell you my story right now. I got the VPS and they charged me $60. The page didn't even look like a paypal page and I didn't know when I went through the order process that I have been charged. They accepted my payment even though they had the radio button that said first month a dollar. They even didn't have cpanel installed at first! They gave me the email and I had to contact them to install cpanel! They have this stupid contrat thing and they will take you to a collection agency for failure of the billing system that they have. It says DO NOT MAKE PAYMENT! but how can you tell? They are a complete total scam! The vps firewall was dropped for no reason during the morning. I asked why and they left the chat. They have good VPS if you got the extra $59 to cover the beginning.
I've been with SolarVPS now for about a year, and have absolutely no intention of leaving. They have simply given me no reason what so ever to consider going elsewhere. Support is lightning quick and the staff are quite knowledgeable and very polite. Also very important is that their prices are quite competitive with a wide range of VPS customizations available to get a package to suit you, and you can get some really good value for money if you commit to a large amount of time or happen to hit one of their many special offers.
It has not all been smooth sailing though, but in no way do I attribute all that solely to SolarVPS as I've caused myself a few headaches from using unstable app versions. In March this year my site had a 95.024% uptime, which simply put is not flash. However, this is much more of an exception rather than the norm as I had an uptime of 99.579% in April and a fairly amazing 99.921% in May. In this you have to consider this is not just VPS uptime, but everything on top of that which I use to deliver my site contents, i.e. web app, PHP, IIS 6 & MySQL. Overall I have a site uptime of 98.257% in the last year, and most of that downtime was cause by using the APC opcode accelerator with FastCGI on IIS which is not a reliable configuration. You can see my uptime stats here
I've narrowed down my VPS search to one of these providers.
SolarVPS. JupiterLX 832MB Total SLM RAM 30gb storage 600gb bandwidth with cpanel 100Mbit uplink fully managed not sure about the datacentre, the site says Euroconnex around £45 per month
or
Clustered.net 512 RAM 512 swap RAM Server has 2 x quad-core Intel Xeon "Clovertown" @ 2.33Ghz (18.64Ghz) Max of 15 servers per node 25gb storage 300gb bandwidth with cpanel 1Gbps uplink 1 hour replacement fully managed Looks like the datacentre is redbus interhouse in UK £55 per month
Which is going to be the better quality provider? Clustered offer a 100% uptime guarantee, and for every hour a server is down they refund you a days hosting.
Clustered seem to offer tape backups? solarvps offer off-site hosting, which might come in handy as well.
I searched the forum for clustered.net, but didnt find many reviews.
From my first impressions I think clustered seem to be my best bet, although I will get less in the way of storage and bandwidth, I feel there website makes me think I'll get a better quality service. There website talks about how redundant everything is. Hopefully people can backup what I'm thinking.
Last month i have problems and outgages with a node in powervps vz45 in the 205.234.106 .20 and in other threads i mention previously that server. Last 1 october, node have a rare problem and they say in a few days they move accounts to other node.
Because a SERIOUS Problem with my personal life, this last week i dont get backups, and wednesday a thief in house stole my mobile HD (without passswords and ciphered). The Friday my VPS crash.... and three days later they are restoring the backup... and None of the 140-180 sites yet online.
I read in other thread a more problem about they laterly, but for me is near fatal, because 33% are my best customers (i plan to migrate to other host the server the 15 of the month but for the personal thing i cant.
88 USD monthly and three days to recover the Nodes ?
In the forum here i put a story about when i was changed to vz45 from vz69 some months ago and the problem is growing. One month ago, around 1/oct, was a half day.
Yesterday i detect a problem at 08:40 am aprox, and they are working in that but something is AWFUL here.[url]
A partner and I are in the beginning stages of consolidating our website operations.
I have a managed dedicated server account with Liquid Web whom I am extremely happy with. I have been with them for about 4 years and have nothing but good experiences with them. They have always been there for me.
My partner is with PowerVPS. He is just as happy with them as I am with Liquid Web and has nothing but good things to say about them and their services.
With that said, we only need one. I have compared the plans and prices for fully managed dedicated servers on both sites and it does appear that Liquid Web is slightly more expensive between the two for similar specs. However, the most important issue with me (as well as my partner) is not price...but the level of support we get for the price.
What other factors can any of you provide about either Liquid Web or PowerVPS that we may have overlooked in the comparison process?
I meant to do this a long time ago but just got around to it. I originally signed up with PowerVPS due to all the good reviews that I found here on WHT. I have been with them for a little over a year now and could not be any happier. I have the biggest VPS plan they have. Yesterday I purchased another VPS for a small project.
Their support is top notch, most questions get answered within 2 - 30 minutes of being put in. Their tech support is knowledgable and usually have the problem fixed before I even realized they have responded back to my ticket.
Im not going to make this very long I just wanted to say I have been with them for over a year now and would not go anywhere else.
Thanks PowerVPS for the excellent service and support!
I am with powervps for more than 2 years, but in the last month all the good service and the uptime from the past has disappeared.
I have 3 VPS accounts, all in diferents servers, and in this last month all three accounts were having lot of problemas, specially one of them, that was more than 15 hours down, and now is down again, and it looks like they take a while to be up again...
I ask to the support about this problems, but i donīt get any convincing answer. I think that they have a big problem with the stability of his systems, and i donīt know why.
I arrive to this forum looking for the experiences of other costumers of powervps this days to see if I am the person with worse luck of the world or if it is a global problem of powervps.
i solicited a suport resquest 24 hours ago because exim start problems, and solicited a backup restauration, the suport of powervps very slowli 24 hours after not solved the problem, not restaured my backups, blocked my ssh acess, and uinistalled my sql server.
im very dissaponted.
now i no have ssh acess to try solve my problems , the support no answer and i loose my clients.
I am currently with powervps.com and have there cpanel-1 package, Though i need to move up to a faster vps, though the packages powervps are quite steep from there first package.
So is there anyone that are reliable and good uptime?
I chose PowerVPS due to their west coast IDC's proximity to Asian networks, where much of my traffic comes from. The IP provided in pre-sales confirms the connection from Asia to the San Jose IDC. However, now that I'm all set up, all connections from Asia and the west are routing to their east coast IDC in Virginia. Not getting much help on this in tickets with them.
Does anyone here have a PowerVPS server that is actually in their west coast IDC?
I wanted to give a small review on my stay with PowerVPS.com. I have had no problems or issues with them since I have been with them for ( I think 4 months. ) The support is always there to help. They have been quick about everything I have needed. I am very thankful and glad I chose them when I did.
I started on the smallest plan, Grew out of that and moved to the highest plan. They helped my move all my clients sites over with no downtime what-so ever.
Stumbled across the forum while searching for a vps plan..
I currently run a dedicated server, and i'm sick of managing the whole thing via command line. I'm after something I can easily manage my many domains (6 all up) some that are pushing in excess of 3million hits a month..
I'm looking at powervps linux cpanel power2 plan, or titanium plan from future host..
I'm after a fair bit of bandwidth, at least 512mb of ram (preferably more) since I run a few tomcat applications, cpanel with whm. But really, I just want everything set up out of the box, mail servers, binddns, etc. etc I'd reinstall php and mysql as i'd want 5 and 5.