Softlayer Seattle Network Issue

Oct 16, 2009

It seems that from the morning the servers in seattle dc of softlayer are not responding from all locations. According to softlayer noone else has reporting this issue yet, however yet from our monitoring system this has been occuring for the past two hours.

Few clients around the world also reported this, however apparently for other few this is working. Is anyone else having the same issue?

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SoftLayer - Good For Network Performance And Customer Support?

Mar 12, 2008

I need to get a couple of dedicated windows servers and am trying to decide between SoftLayer and a couple other providers.

So, how is SoftLayer for customer support, network performance/uptime, pricing, and just overall?

Any recommendations?

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Softlayer Network Issue Or My Server Issue

Jan 14, 2009

Softlayer Network Issue or My server Issue?

I unable to ping softlayer.com or any external server since 14/1/2009 06:00 UTC.

I SSH into the server and

----------------

[root@server ~]# ping softlayer.com
ping: unknown host softlayer.com
[root@server ~]# nslookup softlayer.com
;; connection timed out; no servers could be reached

-----------------

My server is located at Seattle, Server Room 2

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I am trying to find out if one of our old company servers is still with them (was in their cabinet), and if a backup could be retrieved for a fee.

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Apr 14, 2008

Does anyone know who all is actually on net at Sabey Intergate East and Intergate West in Tukwila, WA?

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Intergate East is 3311 - 3511 S. 120th Place, Tukwila, WA 98168

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May 2, 2009

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Mar 12, 2008

My clients in LA - those on AT&T and Time Warner in paticular - are having bad download speeds from my server with Softlayer. Anyone else having similar trouble? Clients who normally get 500-700kb/s down are getting < 50 kb/s down, even early in the morning when the total traffic on my 100mbps port is under 1.5mbps.

Basically, east coast is fine, and anyone with a T1 in LA is fine as well - it's just DSL and Cable modems in LA that are screwed up. In fact, one of our are clients is using Apple Remote Desktop to connect to a remote client with a T1; it's faster to through Time Warner, then VPN to Verizon, and then connect Softlayer and back again than to go directly from Time Warner to Softlayer, which is really weird.

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Aug 14, 2008

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Jun 13, 2008

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However, the custom quite they sent me sounds quite reasonable compared to softlayer.

Anyone who can share experience of hosting with webnx? or has more info webnx.com and can share their views will be nice.

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Apr 5, 2009

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Dec 7, 2008

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Sep 9, 2008

A Xeon Quad Core 2.4 Ghz, 4 GB Ram and 2x250 GB HDD, cpanel/Fantastico and 10 MBPS shared Port,

With softlayer current promotion, I get it for 224$
With Burst.net reseller - I get it for $180

So is paying $44 more and going with softlayer worth? or is Burst network as good as softlayer?

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Softlayer - Hacker Fix

Nov 13, 2008

For those who are still under the softlayer hacker abuse please note you will need to re-load your server. We got hit a 2nd time after thinking everything was clean. Anyhow, for those who got hit again, my team and another from WHT - forgot who made the original clean.php script...

anyhow, here is a tool to clean all the data for all of your users:Copy fixit.pl and clean4.php to a directory. IE: /home/yourusername

Change username "changeme" in fixit.pl to the username where clean4.php is located
execute fixit.pl: IE: perl fixit.pl. If you want to test this on one user uncomment the die statement. When you are ready to do the entire server comment the die statement.

fixit.pl (perl script) Author: Robert Saylor

#!/usr/bin/perl$config{'basepath'} .....

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