Narrowed down my choices to these companies. My customers will mainly be in Asia and for that reason I am thinking of going with Sharkspace and choosing their West Coast server option.
Anyone have experience with 3inetwork? They seemed geared towards Vietnamese customers (where I am at the moment) but can't find many reviews.
I have narrowed it down to DowntownHost SharkSpace and StableHost.
Here's how they compare (Well they almost have all the same features so I'll jus compare space and bw
DowntownHost SILVER:
14 GB / 300 GB
With 25% off coupon: 5.27777777777$/month
StableHost PLUS:
15 GB / 300 GB
With 50% off coupon AND Free domain :3.64$/month
SharkSpace HAMMERHEAD:
20 GB / 500 GB
With 50% off coupon: 3.975$/month
DowntownHost has a 99% off coupon.. but I dont understand and sounds a little bit sketchy. Would be like 12 cents per month.
So in terms of reliability, and SPEED, speed is important to me, which do you suggest.
Downtownhost: Chicago
Stablehost: Dallas
Sharkspace North Carolina and Kansas.
which is better?
sharkspace.com
nixism.com
hawkhost.com
digitallyjustified.com
or is there something better?
i will be hosting a portfolio website so i need a lot of diskspace for photos, videos, and other files of the sort. i think bandwidth is pretty important as far as video watching goes, and i would like to have fast upload speeds.
I have a website hosted at bluehost.. I've just got a new website that I would like to host ielsewhere.
I hadn't had major problems at bluehost only that I have a coppermine gallery there and occasionally my site goes down due to CPU usage, although I removed all the fancy stuff that uses resources like random images, votes, comments, etc..
anyway, I don't think it would be a good idea to have another website with another coppermine gallery under the same account so I was looking at Downtown Host, Hostgator and Hawkhost... or any other recommended host to move my second website, I will leave the first one at bluehost
What I'm looking for is great customer support, no more than $10 a month, can handle coppermine better than bluehost, I dont need more than 200 gig of bandwith and I don't need more than 2 gb of space
I am possibly considering them now as well.
View 0 Replies View RelatedI'm kind of bothered by the lack of review on some of the less known providers. SharkSpace is one such provider. To break that, I thought I'd start my own.
I saw SharkSpace's 40% off VPS offer [url] Before I signed up I searched the forum for any reviews. Unfortunately, none exist, or at least none recently. Regardless, I decided to give them a try.
This morning at around 10am I signed up. By 11am, the server was ready. (Actually, I did not know it was ready until 6pm because the welcome e-mail landed in my spam box. But, that's another story.)
I have been playing with the VPS since, have migrated all sites from another VPS, and changed the IP addresses on my DNS.
Thus far, my experience with SharkSpace has been pretty good. The server was set up quickly, the few e-mails I sent were responded to within a few minutes, and the sites run fast.
So far, so good! Am happy. I look forward to coming back in a month and hoping that I'd be able to say the same thing.
Now off to cancel my other VPS... as soon as the DNS propagates.
i no this a early review of my new host and bare that in mind.So far everything is going great.I have emailed them and went on their forum.everything has been great so far. SharkSpace_Alex
Administrator and SharkSpace_Scott Administrator have been really great to me.Their response to my issues that i may have had been are excellant. personally i think email is the best way to go or the forum take your pic.
Last week marked my second year with Sharkspace and I just wanted to say that I've got nothing but praise for them. I have absolutely no complaints about them.
The only technical problems I've had were caused by myself and Sharkspace was extremely helpful in getting me straightened out.
I sifted through this forum when I was looking for a host and found more complaints about hosting services than praise, so I was a little leary of every host I checked out. There are many great hosting services out there, it just takes some research to find them (this forum being the best resource for that). The people at Sharkspace were friendly and very helpful in getting my account set up. It was their attitude that made them stand out above the rest and I have no regrets.
I am looking for a host for a website I am working on.
It is for an association of about 200-300 members, and I do assume that not all of them will visit the site.
The site consists of mainly text, and one weekly podcast.
Considering this kind of usage, I have been looking around for hosting.
I first looked at JustHost and FatCow.
JustHost sounded great because of the price at 2.95/month and free domain for life, but if I decide to change host, I wonder what they will do to my domain. They also promise "unlimited features" and that is usually too good to be true. Although they have amazing reviews all around the internet, not only the biased ranking websites but I snooped deeper, I am not quite sure they are what I need.
Same thing for FatCow, but I do have a little bit more confidence in them because they have been in business for 10 years I believe where JustHost has only been there for a year. FatCow was at just under 5$/month. Plus, its 100% wind-powered...
Last option I found was SharkSpace.com. I found it, being a sticky in one of the forums here. I am interested in the Hammerhead Shared Hosting package. I believe they do not oversell, and its not UNLIMITED webspace and bandwidth. They have been in business since 2004 so its still longer than many other hosts. They also have amazing reviews, I have yet seen a negative one. And finding a coupon for 3.98$/month is also a really good deal for something that looks more reliable. But to that I will have to buy my domain elsewhere as it is not included. 10$/year = 4.81$/month.
Longest lasting business: Fat Cow, Also most expensive.
What I believe is the most reliable: SharkSpace
Cheapest Price: Just Host
If you know another host that you know is reliable, fast, and trustworthy, in the same price range. Let me know too.
NOTE: Sorry for the lack of formatting but I do not have those options as I am not a regular at WHT.
Well, I will admit I am not a regular at WHT.com, but I returned after wanting to find some information out about Go-Daddy (my friend needs a website and registered a domain name with them) Naturally I had bad thoughts because of all of the things I have heard about Go-Daddy. Before I switched my friend to Sharkspace, I just wanted to be objective and see if Go-Daddy was still all that bad. Well my assumptions were reinforced and I continued to initiate a domain transfer, and had my friend sign up with Sharkspace Hammerhead hosting.
I should mention I had my friend use my affiliate link banner, which I had literally signed up for and put on my website minutes prior because I wanted to take advantage of the 50 dollar payout! (I will not get this money until 70 days from now, which I am totally fine with because I will be using the money to pay for my hosting anyways, and understand Sharkspace's need to ensure customers that sign up through one's affiliate banner are there to stay for a while at least).
IN A NUTSHELL
At any rate, this experience today made me want to do a follow up review of Sharkspace, 12 months later from my first (ok) review here: http://www.webhostingtalk.com/showth...04#post5269604
Let me get to the point for those who don't feel like reading the rest...SHARKSPACE IS AWESOME. There are other good hosts out there for sure, but Sharkspace is fabulous, no regrets.
IN DEPTH
The experience which I will be talking about revolves around my following activity with sharkspace... This is including domains and hosting packages I have signed up for personally, and that I have helped other people sign up for (who are not familiar with hosting or domains), and that I continue to manage/deal with.
- I have registered 9 domains
- I have registered 7 hosting accounts (2 Great Whites and 5 Hammerheads)
- I have transferred 2 of the 9 domain names from other registrars (Go-Daddy and another one I can't remember)
First and foremost, all hosting accounts were ready to go the next day, no problems (domain name propagation took a little bit longer obviously). All websites have experienced 100% up-time to date.
THE CLIENT AREA
The client area is wonderful, whith a direct link from Sharkspace’s home page. Log in and all the management options are accessible from this page. Click to access the knowledgebase, submit a ticket, view your account details (which are also displayed on the sidebar at all times), as well as manage services (which is their way of saying hosting packages), domain settings, ticket history, affiliate information, as well as a page that shows all the emails that they have sent you, in case you deleted them from your inbox!
My favorite is the “My Domains” link, which I use a lot. It brings you to the domain management page which initially shows you all of the domains you have with Sharkspace, color coded by status (pending, active, terminated), with “edit” buttons next to each domain name. When you click on the edit button it takes you to a simple page that has everything you need to know or get to as far as domain name management is concerned. Nameservers, Lock/Unlock, DNS Management, Contact Info, etc… is all there.
I have had experience with Yahoo, Bluehost, Go_Daddy, and Servage and can say that I had to go through multiple screens in order to get access to all of the domain management options I needed. Sharkspace gives you one screen where you choose the domain name you want to manage, and then a management screen for that domain name where you have access to anything and everything you would need to change.
I love the uniform layout and appearance where you are not bombarded by different display layouts that can be confusing. I was informed that the Sharkspace website was going to be redesigned at the end of the month, but I assume it will only get better. Another plus is that Sharkspace is not a postmodern advertising whore so to speak. What you see on the website is related to Sharkspace.
CPANEL
The cpanel is pretty standard. Easy to use and lets me add domain names and subdomains, also includes Fantastico which lets me conveniently automatically install a wide variety of scripts including my favorite, Wordpress.
SUPPORT TICKETS
Over the past year I have never waited more than 15 minutes for a support ticket reply. I should mention that most of the tickets were responded to in less than 10 minutes. I should also mention this is 24/7. They are easy to submit and I always get the problem solved the same day. I also really like the feature they included that automatically updates a list of knowledgebase topics LIVE while I am typing my concern/question in the support ticket window, so before I send the ticket I might realize that the answer might already be in what they call their Knowledgebase. (I am lazy and submit tickets but this feature is great so it does keep people like me from submitting tickets all the time.
LIVE CHAT
The live chat feature is awesome as well. It is available 8AM-5PM Monday-Saturday | Central Time (US & Canada)
Live Help can be used for:
Pre-sales Questions
Technical Questions (except in-depth elaborate technical questions), which you can just use the ticket system for.
I normally only wait for about 20-30 seconds for someone to come on to the live chat and start answering my questions.
OTHER
One time I transferred a domain, but forgot to OK it on the other end, and so it got cancelled, but I went ahead and initiated another transfer with Sharkspace, paying another 10 dollars because I am an idiot, this time I remembered to OK it on the other end though. A week later I decided to see if I could get that 9.95 back and submitted a ticket telling them what happened. He replied “I just credited your account 9.95” which got used to pay for my hosting, which was totally fine with me. It was great.
Earlier today I was on Live Chat about their affiliate program because I needed to log out in order to create a new account for my friend, but they do not have a logout button! It is kind of funny that that was overlooked but the representative on live chat told me the site was going to be redesigned at the end of August 2009 (this month).
THE BOTTOM LINE
When you deal with Sharkspace you deal with reasonable people who deal with each of their customers on a case by case basis. I’ve had nothing but an excellent experience with my hosting or domain name management at Sharkspace. They continue to provide awesome service and do not pack their customers on servers like sardines. I get true 100gb space, and true bandwidth. I have yet to reach the 1TB limit/month, which I never will, but I have to believe with a track record like theirs you could safely presume that you actually get a true 1TB/month transfer limit. Their prices are extremely competitive and if you are worried about a couple dollar difference with another host, its safe to say you won’t regret choosing Sharkspace.
BONUS DEAL
Their promotional code which gets you 50% off for life is an AMAZING deal as well, I will not put it in this post because I don’t know if they like that kind of thing, but if you search the WHT forums you will find the promotions that Sharkspace representatives post.
Thanks for reading! I hope this changed some minds and helped those of you who are intimidated by the tons of hosting companies. Among the other good hosts out there, Sharkspace should definitely be on your list of options!
I am a music producer who will need hosting for my official site, music files playing off links from my myspace page, podcasts, downloadable mp3's/DJ promo MP3's, flash movies/animated gifs. It might even be a Flash Site altogether. I will also probably want to have an artist design me a whole new myspace page that will have flash movies in the design, and will look like a totally independent web page. I'll want things like a section on my myspace for my "Top Tracks" in my current DJ sets that would play (clips) by clicking on them (even though they'd be hosted on my server space), and probably doing things like that, where I'd post files in other places (Facebook, etc). All the myspace artwork, banners, files, etc. will need a host.
I will also be planning on utilizing email for marketing purposes, and will be building a never-endingly lengthy email list.
Later down the road, I do see myself creating a company (already have the domains purchased), that will involve commerce (paying for mp3's etc.), and possibly a "community environment" that would involve profiles, interaction, etc. But that's, indeed, step 2 (I'm sure my life will involve a dedicated server at some point).
I definitely want speed! I've seen some music artists with the overhauled myspace pages that look like websites, and it takes forever for the page to load... I'm thinking "great design, slow host".
I do see 2 companies, SharkSpace and iMountain, that have impressed me with their primarily positive reviews. Many people say (about iMountain) "Oh their servers are FAST!", but I don't see any actual stats on bandwidth. And they're not cheap. Also, all of the "featured sites" on their site seem to be nothing "dynamic".... just some blogs. SharkSpace has their bandwidth (data transfer) listed as "1TB (1,000,000MB)", which I'm not sure tells me the "bandwidth", just the monthly transfer limit? They do have the 50% off specials I see on here
Do I need any type of "specialized market" host company? Do some hosts do better with Flash? It seems whenever I look at examples of websites using any host I read about, it's like a quiet website where someone posted some jpgs and a bio. I'm guessing my needs will be more than that.
I'd estimate my site and myspace will have about 100 people coming to each a day (I do have fans, just not a site.) I should be about to achieve about 100 visitors/day on my site (about 200 plays/day on my "myspace player", so I'm guessing when people get to my "DJ section" those hosted-clips could get around 200 plays/day as well).
i was wondering if sharkspace offer free domain reg? I don't seem to find it explicitly stated on their website but when signing up, they offer to register a domain.
View 7 Replies View Relatedif hawkhost is down, or if I am the only person having problems ?
View 13 Replies View Relatedive been researching much on hosts lately, found that they are probably the cheapest host around for litespeed. share your experiences with them, and let me know if they are good.
View 14 Replies View RelatedI have been more than 1 year with DownTownHost, and although overall they are quite OK, yet I need to point out some serious flaws which no one ever mentions. This is just an honest complaint.
Namely - downtime.
There is downtime on DownTownHost which in my case lasts a few days each month. I have not been analyzing my stats closely, but when I do, I notice there is a monthly downtime...
The reason - I don't know.
The last time, I can see from AW stats that for about 48 hours there was downtime resulting in site became inaccessible, and there were ZERO visitors for 24 hours at least.
It seems towards the end of the month, there will be downtime...of some kind. Around 27/28/29 of the month. Visitor levels will show a drop for a few days during this period.
Or if not the end of the month, then in the middle of the month....
But last month was bad....1 whole day my blog was not available. Zero visitors recorded.
I just want to know if anyone experienced this also or not.
My server is server 20.
DTH is OK in most things....but downtime is something I really don't tolerate....
Maybe there is an explanation for this, but if these continue, I will look for another host.
I am with DTH for almost 4 months and has been very satisfied. So, I thought I'd post a review here.
I am on their blog package, 1GB of space and 50GB of bandwidth at $5.99. I have to say their support teams are wonderful as they managed to solved every single problem I had every time, literally. Also, I love their 'Live Chat' on their website, once you click it, a conversation with them will start, the only bad thing is sometimes it takes longer than 2minutes which is acceptable
So far, the uptime and speed has been good.
Highly Recommended from me
Interested in getting the Basic plan that HawkHost offer.
Has anybody had any experience with them, and if they are a reputable host?
Their domains seem a little expensive though, might be better off registering one with name . com or somebody.
Am after a host for a personal low-traffic website and small file hosting, possibly to hotlink to forums.
Can anyone suggest which VPS provider to choose for between the two?
HawkHost's 40% off is really cool and offers lot more than knownhost. However, I really do not want it to be a decision factor and need a quality VPS with least problems and downtime.
I just signed on with HawkHost.com on a three-month trial basis, with their Basic shared hosting account. I'm so impressed so far that I think they deserve a review. Obviously I only just joined today, but I've had enough interaction to write a very preliminary review, which I'll update in the future (probably around the three-month mark, and perhaps thereafter if anything changes).
First off, Tony Baird, CEO of HH, answered my pre-sale questions promptly before I pulled the trigger. I was impressed with the HH site itself, which has the nice touch of actually listing each individual server they own--its specs and what purpose it serves in their company (hosting, VPS, etc). This, in combination with the other good reviews I read online, led me to believe I'd have a good experience here. (the only thing I didn't like about their site is that it's a bit obscure to navigate--for instance, it took me a little bit of time to poke around enough to find their AUP and TOS, but that's just because of the way their HTML menu is designed--once I found it, I realized it was easily accessible all along, I just hadn't poked around in the right place).
So I signed up. Amazingly inexpensive, if I'm not mistaken--the three month trial, with a coupon listed on their site, was a little over $9 USD (!). I won't go into detail about what that gives you, for fear of sounding like an ad--you can go look it all up on their website. Suffice to say it buys you quite a bit if your needs are relatively modest like mine.
A nice plus when signing up--you get the choice of picking where you want your server account to reside, Dallas or Washington, D.C. I'm not sure if other hosts do this--perhaps this is more common than I'm aware of, but it was a nice surprise for me. In any case it doesn't matter a whole lot since both locations, from what I read on their company forum as posted by their users, seem equally fast.
Setup went smoothly, payment and DNS redirection went smoothly as well. Within two hours everything was set and I was up and running. I checked my website (www.infinitives.ca) and it seems fast enough for me. Unlike my last provider, they are running the latest version of cPanel.
I was able to restore my cPanel backup from my previous provider with no problem. However there did seem to be a glitch when trying to restore my email forwarding and filters. I think this wasn't due to HawkHost--almost certainly this had to do with the cPanel version discrepancy, or perhaps the initial backup at my other provider went awry and I wasn't aware of it. In any case, it was an exceedingly minor problem, but it led to my next nice surprise--the level of support.
I submitted a ticket, and almost IMMEDIATELY, Cody (their tech officer) responded with an offer of help. I couldn't believe it. With my old provider, it'd take me sometimes over a day to get a response to an email (and there was no ticket-opening system with them either). Cody was helpful, patient, and is obviously on the ball.
I have a feeling HH is one of those "Goldilocks" hosts....not so big that they're ginormous behemoths with overcrowded servers, and not so small that you feel like they're running a hosting company of their laptop. They seem just about the right size.
By the way, forgot--another nice touch is their level of communication with users. They use their forum (which I already mentioned) to communicate outages and maintenance and such, with notifications saying when things are going down, how long they're anticipated to be down, and then notifications when they actually go down and come back up. Cody and Tony also both seem to be highly active in that forum in terms of responding to user questions. This level of communication is incredibly refreshing to see.
So there you have it--initial impressions overwhelmingly positive. I'd score a 9.5 out of 10. I'm hoping the rest of my stay is as pleasant as Day One.
I've been with HawkHost for about 2 months now, and have not had a single issue to speak of. Extremely knowledgeable support staff, very friendly and personable in answering questions, and they certainly don't make you feel 'stupid' for asking about whatever issues you're having.
They give ample warning for maintenance, and I've had no downtime outside of specified maintenance windows.
Very competitive on price and services offered as well. Though I've only purchased their basic package, it looks like they can cater to all needs
Anyone looking for a good, reliable host, give Tony and the guys at HawkHost a shout.
I have been with Hawkhost for around a year now and they are by far the best web host that I have ever had. There support is by far the best that I have ever talk with. They go the extra step, I have used the there live support over 20 times with questions and comments. Every time they answer quickly and if they did not know the answer they would do there research. They even knowingly helped troubleshoot one of my gaming servers that is hosted on another provider. If there live support is off line, I send them a email and it usually gets back to me in less then 10 mins.
View 14 Replies View RelatedI wrote an initial setup experience review of downtown host including support w/ transferring my sites a few months ago. Now I am going to extend the review with reliability, speed and performance.
So far, the support and helpfulness has been the same. Rarely does support wait longer than 10 min to respond to questions. They are always responded with a great attitude.
Reliability of all my sites has been 100%. I have seen no downtime at all since I got my account. Truly fabulous. The only time a site has gone down was not their fault...it was my fault...for messing up the database they restored it within minutes after I sent a high priority technical support ticket too.
Speed and performance go hand in hand. Sites are quick and responsive. Just as responsive as a content management system on any dedicated in my opinion. Download speeds are always the same. Never does the download or upload speed fluctuate by more than 10 kbps up or down from the average (totally unlike dreamhost where it would fluctuate as much as 400-500 kbps depending on the day).
All scripts I have used have responded very quickly without any problems that I would encounter with dreamhost (like cut off scripts due to time it took the servers to run through them).
I've recently had some issues with a script I wrote and I contacted support about it. Three techs assisted me with it, but could not resolve it. I later found the problem was with my outputting text when there should be no output at all. I closed the ticket and thanked the techs for their work.
This is just one of the many examples I have of how they are willing to work with the customer, even if it is not their fault. They will do what it takes to keep the customer happy, except fixing the customers' code. Jedito and his team really strive at providing superb support for their customers.
I have a few domains hosted with them and also have pointed others to their services. I currently use two of their servers, one is production and the other is staging. They are quick to get services setup and ready to go, as well as providing quick support through their ticket system. Their live chat doesn't always reach people (when it says it is online), but they respond to tickets within a few hours, sometimes within a few minutes.
I have the Silver plan with them, and I think they recently changed the amount of disk space available from 7GB to 14GB because that's what I now have available. I did not know they were planning that, but it was a pleasant surprise when I logged in to cPanel.
I can't think of any problems I have had with Downtownhost in these two years of experience with them, though I have had problems with my scripts and code. If they make a mistake, they admit it and are quick to fix it. I might have had a little bit of downtime over a year ago, but I think the server went down briefly. The uptime has been superb and the services have been wonderful.
To anyone who is in search of a good web host, Downtownhost is the way to go for shared hosting. I have not tried their other services (well, I am using blogging on the staging server), so I do not know what they are like. I have been with my share of web hosts and I have not found one that is better than Downtownhost.
I've been with Downtownhost for a little more than a year now, and figured I would share my experiences with others.
When I first signed up with Downtownhost, everything was great. Transferring my sites went super smooth: my server was very fast and support was amazing (got replies in under a minute!). Unfortunately, as time has gone on, I've seen a dramatic drop in server stability and support.
My first major issue with Downtownhost happened in March of this year, when my server was constantly being brought offline with DDoS attacks. I requested that they switch me to a different server, hopefully with less DDoS attacks. Downtownhost gave me a date and time when they would switch my account to a new server. That day and time went, with no word from anyone at Downtownhost. I sent an email to Downtownhost asking if my account had been moved, but apparently they had forgotten to switch me. Jorge was very quick to switch me once I asked to be moved again.
Everything was smooth on the new server until April, when it went down for periods of at least 6 hours or more on several different occasions (at least 3). These extremely long periods of downtime were very angering.
Everything has been fairly stable up until these last few weeks. I recently registered a new domain and went to add it to my cPanel account as an addon domain. Something screwed up within cPanel, so I was unable to add my new domain to cPanel. This issue took over 5 hours to even get a response from Downtownhost (which used to be very unusual). Eventually, the issue was resolved.
Now, my server is timing out several times per day, and my email has now stopped working.
On top of the increasingly longer support response times, nobody *ever* answers me on their live support feature, which is a big downside for me. I'm not sure what has caused this dramatic drop in quality from Downtownhost, but it's not looking like I will be renewing my contract with them
Well, before jumping to Downtownhost.com (aka DTH), I will like to give a bit background story on why I went to DTH at first place. (It's going to be a detailed review, so if you don't have time, just skip first 5 paragraphs)
My first ever host was Startlogic.com (I was a noob back then). Getting my first site online was a big achievement for me. Startlogic worked for me for about a year until my site started getting some traffic. After that, it was nothing but a big trouble and headache to be there. I reviewed them Here (Infect that was my first thread here at WHT )
After this bad experience, I moved to HostingZoom (aka HZ) failover hosting. After few days, my site started getting problem there. I was told that it was causing more than 110% CPU usage. I was never able to backup or restore a mere 7MB database with them. In short, their Failover hosting proved to be "failing over & over hosting" for me in just one month. I was recommended to move to VPS or dedicated server by HZ. My review of HostingZoom is Here.
After being let down by HZ, I looked for my options and decided to go with DTH. Amazingly, the site that took more than 110% CPU at HZ was running without a glitch. I repeatedly asked DTH for server load, so that I wouldn't get any trouble and every time I was told that it was "below normal". I was so happy with DTH that I even got a reseller account and started hosting my friend's sites.
During that time, I also had an account with Hosgator (aka HG) for about 4 months that I used for hosting one blog. It was end of year 2007 when my blog started getting heavy traffic. Unfortunately, that was more than what HG servers were built to handle. After few back and forth tickets, I was told to move to a dedicated server as my blog was not only exceeding their "shared hosting" limit but also causing issue for other clients. (Note: The blog was using "WP Cache" when hosted with HG)
And guess what, I moved that site to DTH reseller account and it worked there without an issue. Although, initially (without WP Cache) the CPU usage was as high as 20%-25%, my site worked without an error. Jedito was kind enough to let me tweak few things without shutting down the site. And when I was finally able to implement Cache, the CPU usage/load became 3.5%. So the site that required a Dedicated Server as per HostGator support was working absolutely fine with DTH Shared/Reseller account. (Amazing, isn't it )
Now, my complete analysis of (DTH) after being with them for over 1.8 Year:
Hardware:
I am with DTH since August 2007 and so far other than two major issues, I haven't seen any other problem with them. One in January 2009, when there was a DDOS attack on the server and I experienced connectivity issue; and one in March209, when there was some server problem. I am happy that they were able to sort it out quickly.
DTH score: (9/10)
Support:
That's where DTH beats any other host any time of the day. Sometimes, I get the feeling that I am not using support desk but chatting with them. The shortest reply I got was in less than 1 minute. And it's not just one time; most of my tickets were responded in less than 10-15 minuets. I wouldn't say that ALL of my tickets were answered within minute. The longest response I got was in 4 hours. But I am still happy because instead of getting reply like "We will update you shortly"... I got the reply "It's done". Whenever I needed them, they were there to help out. For me, it's the best support I ever got.
DTH score: (11/10)
Billing/Sales/Customer Service:
With DTH, I always felt that I am a special customer rather than "just another customer" feeling. Whenever I asked for a "little" favor from billing/sales, I got more than I ever wished. I have never seen such a friendly host (and I have been with more than 8 hosts now).
DTH score: (12/10)
So I am going to say it again... and again.... and again.....
Shared hosting can't get any better than what you get with DowntownHost.
DownTownHost is not just one of the best hosts, they are simply THE BEST.
I am sorry if you think unnecessary details were included. Feel free to ask me any question.
Downtownhost is amazing. I have never been so fond of a host before. Yes, I've only been doing websites since 1999, but still, they are excellent.
I have been working on a site for a client since December and it was on server28 until tonight. I went on the online chat, and after about 35 seconds, Diego came online and told me about a server in Washington, server32. Since the future web viewers of this site will be in California, I think Washington would be a much better server location than Texas. I put in a ticket, and four minutes later, Diego had it moved, database and all.
My site on server20 has been up since June 2007, going down only for a little bit when there was a server problem. Overall, the service has been great and the support is phenomenal. I currently recommend only Downtownhost to my web clients because of their excellent support.
When I setup that site in December on server28, my client didn't enter a phone number where he was currently, and that was when they decided to call to activate the account.
When Sebastian saw my email address as the referral, he immediately approved it.
Sebastian has helped me more than Jorge and Diego, but all three of them provide excellent, quick support through chat and tickets. I don't think I've put in a ticket that has stayed open for more than a day. They are fast and efficient.
Some sites I have with them...
server20: scec.com
server26: bethanyjanewilson.com
* I don't want to include all of them, just a little bit.
As of this review, I have setup 7 accounts on 6 servers since June of 2007. I plan on getting more people to this host.
Back in winter 2006 I visited this very forum asking for advice on where to find a reliable and friendly host. I was shown downtownhost by several people on this forum and I was initally impressed when I saw them.
I've posted up two reviews so far of them in this forum, both of which were very positive.
Over the past year I have been on the smallest semi-dedicated hosting plan which I believe is around $60 a month which I'm happy with.
Until that time I was on their shared hosting which was too excellent.
At first if I had a few problems the three guys (there was only 2 at first I think) were on the support desk to help me out.
Speed and reliability are as good as I can hope for. I never have any problems any more so haven't had a chat with the guys on the support desk in ages but I'm sure they'd respond better than ever.
I shall await your comments.....and the monthly hosting invoice that arrives in my inbox tomorrow
For APPROXIMATELY the same price range downtown host offers 5 GB Disk Space and 100 GB Bandwidth and unlimited domains, while medialayer offers only 500 MB space, 10GB Bandwidth and only 3 domains.
Question: Is downtownhost OVERSELLING(maybe it is doable) or is Medialayer providing much less VALUE for MONEY.
I am hosting my sites with DownTownHost since July 08 and i must say i am really impressed with their quality of service, uptime and site speed. I haven't experienced any major issue yet accept some server modules were not upgraded and were vulnerable so i reported them. Everything is fine now. I am thinking to get a reseller account with them but their plans are too expensive for me. Saving money these days so that i could start my own web hosting business in partnership with them.
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I've just realized that it's been over a year since i've started doing business with downtownhost. I thought it's time to write a review.
Hosting (Plans/Servers/etc.): Their plans are affordable, servers are uncrowded (at least it seems so), everything is working as it should be. Over 1 year, none of my sites gone down. (at least i haven't seen it or received any complaints).
Support: Downtownhost has great support. They are quick and reliable. They even helped me with issues which are not even their responsibility. Example: I'm a little bit obsessed with little things. Last month, i just wanted to change my account name, main domain, some other little things which doesn't matter, but are important for me (and takes time). They didn't even ask a single question, they just did it, because i wanted it. That is a big, very big plus for me. This is not the only example, they helped me with several other problems throughout a year.
If you are thinking about signing up with downtownhost, don't think twice about it.
They're great.
I've been hosted on Hawkhost since last year (exactly as it will be expiring on October) and they have been great. I don't regularly check my own website but everytime I do, it's up and running. They were so good I never even had to contact them (only in the beginning because of site transfer). I even forgot what I was hosted on because the whole year just went by so smoothly.
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