DownTownHost And AWStats
May 2, 2008
I have been more than 1 year with DownTownHost, and although overall they are quite OK, yet I need to point out some serious flaws which no one ever mentions. This is just an honest complaint.
Namely - downtime.
There is downtime on DownTownHost which in my case lasts a few days each month. I have not been analyzing my stats closely, but when I do, I notice there is a monthly downtime...
The reason - I don't know.
The last time, I can see from AW stats that for about 48 hours there was downtime resulting in site became inaccessible, and there were ZERO visitors for 24 hours at least.
It seems towards the end of the month, there will be downtime...of some kind. Around 27/28/29 of the month. Visitor levels will show a drop for a few days during this period.
Or if not the end of the month, then in the middle of the month....
But last month was bad....1 whole day my blog was not available. Zero visitors recorded.
I just want to know if anyone experienced this also or not.
My server is server 20.
DTH is OK in most things....but downtime is something I really don't tolerate....
Maybe there is an explanation for this, but if these continue, I will look for another host.
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Nov 29, 2008
I am with DTH for almost 4 months and has been very satisfied. So, I thought I'd post a review here.
I am on their blog package, 1GB of space and 50GB of bandwidth at $5.99. I have to say their support teams are wonderful as they managed to solved every single problem I had every time, literally. Also, I love their 'Live Chat' on their website, once you click it, a conversation with them will start, the only bad thing is sometimes it takes longer than 2minutes which is acceptable
So far, the uptime and speed has been good.
Highly Recommended from me
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Aug 22, 2008
I wrote an initial setup experience review of downtown host including support w/ transferring my sites a few months ago. Now I am going to extend the review with reliability, speed and performance.
So far, the support and helpfulness has been the same. Rarely does support wait longer than 10 min to respond to questions. They are always responded with a great attitude.
Reliability of all my sites has been 100%. I have seen no downtime at all since I got my account. Truly fabulous. The only time a site has gone down was not their fault...it was my fault...for messing up the database they restored it within minutes after I sent a high priority technical support ticket too.
Speed and performance go hand in hand. Sites are quick and responsive. Just as responsive as a content management system on any dedicated in my opinion. Download speeds are always the same. Never does the download or upload speed fluctuate by more than 10 kbps up or down from the average (totally unlike dreamhost where it would fluctuate as much as 400-500 kbps depending on the day).
All scripts I have used have responded very quickly without any problems that I would encounter with dreamhost (like cut off scripts due to time it took the servers to run through them).
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Oct 5, 2009
I've recently had some issues with a script I wrote and I contacted support about it. Three techs assisted me with it, but could not resolve it. I later found the problem was with my outputting text when there should be no output at all. I closed the ticket and thanked the techs for their work.
This is just one of the many examples I have of how they are willing to work with the customer, even if it is not their fault. They will do what it takes to keep the customer happy, except fixing the customers' code. Jedito and his team really strive at providing superb support for their customers.
I have a few domains hosted with them and also have pointed others to their services. I currently use two of their servers, one is production and the other is staging. They are quick to get services setup and ready to go, as well as providing quick support through their ticket system. Their live chat doesn't always reach people (when it says it is online), but they respond to tickets within a few hours, sometimes within a few minutes.
I have the Silver plan with them, and I think they recently changed the amount of disk space available from 7GB to 14GB because that's what I now have available. I did not know they were planning that, but it was a pleasant surprise when I logged in to cPanel.
I can't think of any problems I have had with Downtownhost in these two years of experience with them, though I have had problems with my scripts and code. If they make a mistake, they admit it and are quick to fix it. I might have had a little bit of downtime over a year ago, but I think the server went down briefly. The uptime has been superb and the services have been wonderful.
To anyone who is in search of a good web host, Downtownhost is the way to go for shared hosting. I have not tried their other services (well, I am using blogging on the staging server), so I do not know what they are like. I have been with my share of web hosts and I have not found one that is better than Downtownhost.
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Oct 18, 2009
I have narrowed it down to DowntownHost SharkSpace and StableHost.
Here's how they compare (Well they almost have all the same features so I'll jus compare space and bw
DowntownHost SILVER:
14 GB / 300 GB
With 25% off coupon: 5.27777777777$/month
StableHost PLUS:
15 GB / 300 GB
With 50% off coupon AND Free domain :3.64$/month
SharkSpace HAMMERHEAD:
20 GB / 500 GB
With 50% off coupon: 3.975$/month
DowntownHost has a 99% off coupon.. but I dont understand and sounds a little bit sketchy. Would be like 12 cents per month.
So in terms of reliability, and SPEED, speed is important to me, which do you suggest.
Downtownhost: Chicago
Stablehost: Dallas
Sharkspace North Carolina and Kansas.
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Oct 10, 2009
I've been with Downtownhost for a little more than a year now, and figured I would share my experiences with others.
When I first signed up with Downtownhost, everything was great. Transferring my sites went super smooth: my server was very fast and support was amazing (got replies in under a minute!). Unfortunately, as time has gone on, I've seen a dramatic drop in server stability and support.
My first major issue with Downtownhost happened in March of this year, when my server was constantly being brought offline with DDoS attacks. I requested that they switch me to a different server, hopefully with less DDoS attacks. Downtownhost gave me a date and time when they would switch my account to a new server. That day and time went, with no word from anyone at Downtownhost. I sent an email to Downtownhost asking if my account had been moved, but apparently they had forgotten to switch me. Jorge was very quick to switch me once I asked to be moved again.
Everything was smooth on the new server until April, when it went down for periods of at least 6 hours or more on several different occasions (at least 3). These extremely long periods of downtime were very angering.
Everything has been fairly stable up until these last few weeks. I recently registered a new domain and went to add it to my cPanel account as an addon domain. Something screwed up within cPanel, so I was unable to add my new domain to cPanel. This issue took over 5 hours to even get a response from Downtownhost (which used to be very unusual). Eventually, the issue was resolved.
Now, my server is timing out several times per day, and my email has now stopped working.
On top of the increasingly longer support response times, nobody *ever* answers me on their live support feature, which is a big downside for me. I'm not sure what has caused this dramatic drop in quality from Downtownhost, but it's not looking like I will be renewing my contract with them
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May 8, 2009
I have a website hosted at bluehost.. I've just got a new website that I would like to host ielsewhere.
I hadn't had major problems at bluehost only that I have a coppermine gallery there and occasionally my site goes down due to CPU usage, although I removed all the fancy stuff that uses resources like random images, votes, comments, etc..
anyway, I don't think it would be a good idea to have another website with another coppermine gallery under the same account so I was looking at Downtown Host, Hostgator and Hawkhost... or any other recommended host to move my second website, I will leave the first one at bluehost
What I'm looking for is great customer support, no more than $10 a month, can handle coppermine better than bluehost, I dont need more than 200 gig of bandwith and I don't need more than 2 gb of space
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Apr 24, 2009
Well, before jumping to Downtownhost.com (aka DTH), I will like to give a bit background story on why I went to DTH at first place. (It's going to be a detailed review, so if you don't have time, just skip first 5 paragraphs)
My first ever host was Startlogic.com (I was a noob back then). Getting my first site online was a big achievement for me. Startlogic worked for me for about a year until my site started getting some traffic. After that, it was nothing but a big trouble and headache to be there. I reviewed them Here (Infect that was my first thread here at WHT )
After this bad experience, I moved to HostingZoom (aka HZ) failover hosting. After few days, my site started getting problem there. I was told that it was causing more than 110% CPU usage. I was never able to backup or restore a mere 7MB database with them. In short, their Failover hosting proved to be "failing over & over hosting" for me in just one month. I was recommended to move to VPS or dedicated server by HZ. My review of HostingZoom is Here.
After being let down by HZ, I looked for my options and decided to go with DTH. Amazingly, the site that took more than 110% CPU at HZ was running without a glitch. I repeatedly asked DTH for server load, so that I wouldn't get any trouble and every time I was told that it was "below normal". I was so happy with DTH that I even got a reseller account and started hosting my friend's sites.
During that time, I also had an account with Hosgator (aka HG) for about 4 months that I used for hosting one blog. It was end of year 2007 when my blog started getting heavy traffic. Unfortunately, that was more than what HG servers were built to handle. After few back and forth tickets, I was told to move to a dedicated server as my blog was not only exceeding their "shared hosting" limit but also causing issue for other clients. (Note: The blog was using "WP Cache" when hosted with HG)
And guess what, I moved that site to DTH reseller account and it worked there without an issue. Although, initially (without WP Cache) the CPU usage was as high as 20%-25%, my site worked without an error. Jedito was kind enough to let me tweak few things without shutting down the site. And when I was finally able to implement Cache, the CPU usage/load became 3.5%. So the site that required a Dedicated Server as per HostGator support was working absolutely fine with DTH Shared/Reseller account. (Amazing, isn't it )
Now, my complete analysis of (DTH) after being with them for over 1.8 Year:
Hardware:
I am with DTH since August 2007 and so far other than two major issues, I haven't seen any other problem with them. One in January 2009, when there was a DDOS attack on the server and I experienced connectivity issue; and one in March209, when there was some server problem. I am happy that they were able to sort it out quickly.
DTH score: (9/10)
Support:
That's where DTH beats any other host any time of the day. Sometimes, I get the feeling that I am not using support desk but chatting with them. The shortest reply I got was in less than 1 minute. And it's not just one time; most of my tickets were responded in less than 10-15 minuets. I wouldn't say that ALL of my tickets were answered within minute. The longest response I got was in 4 hours. But I am still happy because instead of getting reply like "We will update you shortly"... I got the reply "It's done". Whenever I needed them, they were there to help out. For me, it's the best support I ever got.
DTH score: (11/10)
Billing/Sales/Customer Service:
With DTH, I always felt that I am a special customer rather than "just another customer" feeling. Whenever I asked for a "little" favor from billing/sales, I got more than I ever wished. I have never seen such a friendly host (and I have been with more than 8 hosts now).
DTH score: (12/10)
So I am going to say it again... and again.... and again.....
Shared hosting can't get any better than what you get with DowntownHost.
DownTownHost is not just one of the best hosts, they are simply THE BEST.
I am sorry if you think unnecessary details were included. Feel free to ask me any question.
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Feb 18, 2008
Downtownhost is amazing. I have never been so fond of a host before. Yes, I've only been doing websites since 1999, but still, they are excellent.
I have been working on a site for a client since December and it was on server28 until tonight. I went on the online chat, and after about 35 seconds, Diego came online and told me about a server in Washington, server32. Since the future web viewers of this site will be in California, I think Washington would be a much better server location than Texas. I put in a ticket, and four minutes later, Diego had it moved, database and all.
My site on server20 has been up since June 2007, going down only for a little bit when there was a server problem. Overall, the service has been great and the support is phenomenal. I currently recommend only Downtownhost to my web clients because of their excellent support.
When I setup that site in December on server28, my client didn't enter a phone number where he was currently, and that was when they decided to call to activate the account.
When Sebastian saw my email address as the referral, he immediately approved it.
Sebastian has helped me more than Jorge and Diego, but all three of them provide excellent, quick support through chat and tickets. I don't think I've put in a ticket that has stayed open for more than a day. They are fast and efficient.
Some sites I have with them...
server20: scec.com
server26: bethanyjanewilson.com
* I don't want to include all of them, just a little bit.
As of this review, I have setup 7 accounts on 6 servers since June of 2007. I plan on getting more people to this host.
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Apr 30, 2008
Back in winter 2006 I visited this very forum asking for advice on where to find a reliable and friendly host. I was shown downtownhost by several people on this forum and I was initally impressed when I saw them.
I've posted up two reviews so far of them in this forum, both of which were very positive.
Over the past year I have been on the smallest semi-dedicated hosting plan which I believe is around $60 a month which I'm happy with.
Until that time I was on their shared hosting which was too excellent.
At first if I had a few problems the three guys (there was only 2 at first I think) were on the support desk to help me out.
Speed and reliability are as good as I can hope for. I never have any problems any more so haven't had a chat with the guys on the support desk in ages but I'm sure they'd respond better than ever.
I shall await your comments.....and the monthly hosting invoice that arrives in my inbox tomorrow
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Apr 30, 2008
For APPROXIMATELY the same price range downtown host offers 5 GB Disk Space and 100 GB Bandwidth and unlimited domains, while medialayer offers only 500 MB space, 10GB Bandwidth and only 3 domains.
Question: Is downtownhost OVERSELLING(maybe it is doable) or is Medialayer providing much less VALUE for MONEY.
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Dec 11, 2008
I am hosting my sites with DownTownHost since July 08 and i must say i am really impressed with their quality of service, uptime and site speed. I haven't experienced any major issue yet accept some server modules were not upgraded and were vulnerable so i reported them. Everything is fine now. I am thinking to get a reseller account with them but their plans are too expensive for me. Saving money these days so that i could start my own web hosting business in partnership with them.
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Jul 23, 2008
(I don't want to disclose my domains, but if required i may pm them to moderators.)
I've just realized that it's been over a year since i've started doing business with downtownhost. I thought it's time to write a review.
Hosting (Plans/Servers/etc.): Their plans are affordable, servers are uncrowded (at least it seems so), everything is working as it should be. Over 1 year, none of my sites gone down. (at least i haven't seen it or received any complaints).
Support: Downtownhost has great support. They are quick and reliable. They even helped me with issues which are not even their responsibility. Example: I'm a little bit obsessed with little things. Last month, i just wanted to change my account name, main domain, some other little things which doesn't matter, but are important for me (and takes time). They didn't even ask a single question, they just did it, because i wanted it. That is a big, very big plus for me. This is not the only example, they helped me with several other problems throughout a year.
If you are thinking about signing up with downtownhost, don't think twice about it.
They're great.
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Aug 19, 2008
Community, what does it mean - Pre-Installed Script Library from Downtownhost.com? When I have seen it, I was a little bit baffled with that.
Can anybody clear it up?
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Oct 22, 2009
Narrowed down my choices to these companies. My customers will mainly be in Asia and for that reason I am thinking of going with Sharkspace and choosing their West Coast server option.
Anyone have experience with 3inetwork? They seemed geared towards Vietnamese customers (where I am at the moment) but can't find many reviews.
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May 5, 2009
which kind of operation have performed by this COMMAND
because its always there on my server when i am monitoring server through top command .Is it generating logs? if yes then which kind of logs?
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Jan 21, 2007
how to install awstats on my server so that it is viewable in web/ftp stats in cpanel by all account on my server. Its been a while since installing it on a server so ive forgot the commands.
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Mar 27, 2007
does anyone have a tutorial how to setup awstats on a windows webserver?
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Feb 6, 2007
ive just setup and installed Awstats on my server, its working great but i have one question id like to find a solution to.
i run a 'mobile' community site thats accessible on mobile phones, but for some reason awstats seems to think the browser called UP.browser (which alot of phones use) is a bot and therefore is not displaying it in the main results. does anyone know how to change this.
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May 12, 2009
I've always used Awstats on my LAMP servers, because it's server side and gives easy to read and powerful web statistics.
I wonder is there any similar easy to install and powerful server side web statistics software for IIS 7?
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Jun 4, 2009
I have tried to manually setup awstats on a website in Windows 2008 with IIS 7. The problem here is that I have to create two conf files for each website, one named awstats.sitename.conf and the other awstats.www.sitename.conf. If I don't do so, then awstats does not work on either www.sitename.com or sitename.com. I cannot update the stats or view it from the browser. I have a few Hosting controller servers in which awstats is used and I compared the conf file with them and there is no difference. I wonder what could be the issue.
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Feb 14, 2007
I am moving from a shared hosting to a VPS, both using cPanel and AWStats and I would like to copy the past stats.
So can I just copy the tmp/awstats and upload it to my new account via FTP
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Mar 14, 2007
I've been trying to get this running forever as I have a huge logfile to parse and nothing to do it with.
I'm following this tutorial, but when I access awstats.mydomainname.com it simply takes me to the server.document-root specified in lighttpd.conf
Is there some way to just get awstats to parse the whole thing and spit out a static page in a location of my choosing?
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Apr 29, 2008
Not sure if this is the right forum; please go ahead and move if necessary.
I host a Google Earth file, and in awstats, GE shows up as an unknown browser. For that reason, it's pretty impossible to get more-or-less accurate statistics for what version of GE people are using by looking at the analysis in awstats. Example output:
Unknown browsers (useragent field) User agent (178)Last visit GoogleEarth/4.2.0205.5730(X11;Linux_(2.6.22.0);ja-JP;kml:2.2;client:Free;type:default)28 Apr 2008 - 19:17 GoogleEarth/4.2.0205.5730(Windows;Microsoft_Windows_XP_(Service_Pack_2);es-MX;kml:2.2;client:Free;type:default)28 Apr 2008 - 19:17 GoogleEarth/4.2.0198.2451(Windows;Microsoft_Windows_XP_(Service_Pack_2);es-ES;kml:2.2;client:Free;type:default)28 Apr 2008 - 19:13 GoogleEarth/4.2.0205.5730(Macintosh;Mac_OS_X_(10.5.2);en;kml:2.2;client:Free;type:default)28 Apr 2008 - 18:59
In Webalizer, it does show you the top 55 Agents, and does manage to show some GE agents there, but it's not very pretty nor is it complete. Example output:
Top 15 of 236 Total User Agents
# Hits User Agent
1 120168 34.41% GoogleEarth/4.2.0205.5730(Windows;Microsoft Windows XP (Servi
2 37391 10.71% GoogleEarth/4.2.0198.2451(Windows;Microsoft Windows XP (Servi
3 32127 9.20% GoogleEarth/4.2.0205.5730(Windows;Microsoft Windows Vista (Se
4 28562 8.18% GoogleEarth/4.3.7191.6508(Windows;Microsoft Windows XP (Servi
5 13101 3.75% GoogleEarth/4.3.7191.6508(Windows;Microsoft Windows Vista (Se
6 8649 2.48% kh_lt/LT4.0.2737
My question is, is there a plugin for awstats that'll give me better results for my stats? Or any other solutions that people want to suggest? I'd like something easy to install or set-up, please don't suggest I run any funky cron-jobs or something.
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Feb 23, 2006
We run about 100 sites across our cluster, and we want to be able to view a more detailed report of what's going on across the network. We already have an aggregate AWStats view which shows overall network info...
What we were hoping for was a way to generate a table of each site, the core info for each site (ie: uniques, visitors, pages, hits, traffic) and then to click on the name of the site to go to the actual AWStats reporting page.
The thing is, I've SEEN this tool somewhere... but just can't remember where, and mutliple searches turned up empty.
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Jan 26, 2009
How install awstats in my website?
Server is linux with cpanel.
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Jan 11, 2009
My Awstats is updating every other day and I would like it to up date daily.
I am in my third month of hosting and in about first 2 months, Awstats would update every day.
I have searched and read where it is possible to get Awstats to update manualy but it seems that my scenario isn't the same as everyone else's.
I am accessing my Awstats through CPanel and there is no way that I see to modify when Awstats updates.
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Nov 6, 2009
I'm running Plesk 9.2.2 & using the supplied AWStats install. Where will I find the configuration that dictates when AWStats will be updated? It's currently updating at 3.36am daily, & I'd like to set it to hourly. Can't find anything in the root or psaadm crontabs & not sure where else to look.
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May 29, 2009
how to install Awstats on IIS7? I tried to configure it and it got setup successfully, however, when I view the stats or update the stats, only the Not viewed traffic gets updated. There is no update in the viewed traffic. I browsed the website from separate locations and then updated the stats, but still the stats show not viewed traffic. I have only static html files and some flash and images on the website.
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Aug 13, 2008
I can't find the language setting "lang" that should be in / etc / awstats / awstats.conf or in / etc / awstats / awstats.model.conf.
In addition, I can't show the drop-down to select the month, and only shows the current month.
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Sep 16, 2008
I'm not 100% sure where to ask this, so feel free to move it to a more appropriate place if necessary.
At present, my webhost provides me with some statistics about my website through "AWStats". The problem I have is that if I don't update the 'stats' everyday, then I lose that day's records and I have a gap in my statistics.
is there a way I can automate the updating of the AWStats?
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