Plesk 12.x / Linux :: Spamassassin Bayes Not Working

Jun 15, 2015

It seems that SA is not using bayes on the incoming messages. How to get bayes to work?

I have trained with plenty of ham and spam. Where are the db files for global bayes located?

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How To Train SpamAssassin's Bayes Filter

Dec 17, 2008

I've been reading about SpamAssassin's Bayes filter. Apparently I need to forward examples of Spam and Ham to a specific email address which SA then checks.

Unfortunately, I do not suspect my average user will do this.

Here's what I'd have in a perfect world: a Webmail program and plugins for Thunderbird/Outlook/Outlook Express that will forward emails to the appropriate place whenever the Junk/Not Junk buttons are pressed. So far, the only one I've been able to find that will do this is Zimbra. However, Zimbra requires an entire server which is overkill for our small company.

I realize Thunderbird already has Bayes filters built in but I would like to do all the spam filtering server-side for consistency.

Is what I want possible?

If not, can anyone link me to a good tutorial for writing Thunderbird extensions?

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Plesk 12.x / Linux :: Spamassassin Is Not Installed?

Oct 21, 2014

I have a problem with Parallels Plesk 12 Web Host Edition. In the dashboard, Plesk tells me that Spamassassin service is not running and not installed.

How to setting up it ? Is there a component, a service to buy, or do i have to configure it through SSH ?

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Plesk 11.x / Linux :: Spamassassin For Relay Mails?

Oct 1, 2013

We are using Plesk 11.5 with postfix MTA. Spamassassin is working fine for incoming mails and leaves outbound mails unchecked - as it should.

Now there is one of my domains whose mails are relayed to another server (using postfix transport tab; mail support for this domain is disabled in plesk). For the moment, these mails arrive without beeing checked and marked by spamassassin. How could I change this? I have tried to register an additional mail-handler like

Code:
/usr/local/psa/admin/sbin/mail_handlers_control --add --priority=10 --executable=/usr/local/psa/handlers/hooks/spam --name=spam --enabled --queue=before-remote --mailname=relaydomain.de --type=recipient-domain --dont-preserve-on-restore --context=text

but this didn't have any effect so far.

If there is a direct way to enable spam-control for relay domains, Otherwise I could still access spamassassin via postfix' config-files, but how to use two different implementation of spamassassin at the same time.

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Plesk 11.x / Linux :: Clear SpamAssassin Database?

Sep 19, 2014

The SpamAssassin bayes database has become ineffective on one of our servers and we want to wipe it and start fresh - how to do this on Plesk 11.5.30?

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Plesk 11.x / Linux :: Improve SpamAssassin Performance?

Jul 8, 2014

What steps can we take to improve SpamAssassin performance? I know this was talked about in older Plesk versions, but we may be able to do more now. What configurations can I do to stop more spam?

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Plesk 11.x / Linux :: Update The Rules Within Spamassassin?

May 18, 2014

I am running Plesk 11.5.30 Update #44, Postfix 2.8.14 and Spamassassin 3.3.1 on a Red Hat Enterprise Linux Server 6.5 server. I am looking to update the rules within Spamassassin. I have had a bit of a look and see that a crontab has been created but its a bash script with a comment saying it has been disabled by psa-spamassassin package (/etc/cron.d/sa-update).

Code:

#!/bin/sh
# This task was disabled by psa-spamassassin package
exit 0

Is there a reason why it has been disabled by Plesk? If I update the rules, will it break something?

I have recently added into Postfix RBLs to reduce the amount of SPAM my customers is getting and this is my next step in a list of things that I would like to change.

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Plesk 12.x / Linux :: Unable To Start Spamassassin On Server

May 23, 2015

I noticed that my spamassassin wasn't running on my server. so I restarted the service from the plesk panel but got the following message:

Error: Unable to make action: Unable to manage service by spammng: spamassassin: unrecognized service
ERROR:spammng:Unable to start SpamAssassin service
('--start', 'spamassassin')

So I SSH'ed into my machine and saw that spamassassin wasn't running.

The I reinstalled spamassassin from the "add and remove product components", but that didn't change anything. Still the same error.

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Plesk 12.x / Linux :: Spamassassin Installation Error - Ubuntu 14.04

Mar 2, 2015

Installing Plesk Panel with Spamassassin on Ubuntu 14.04 LTS gives a significant error:

Restarting SpamAssassin Mail Filter Daemon: No /usr/bin/perl found running; none killed.
server socket setup failed, retry 1: spamd: could not create IO::Socket::INET6 socket on [::1]:783: Cannot assign requested address
server socket setup failed, retry 2: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use

server socket setup failed, retry 9: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
invoke-rc.d: initscript spamassassin, action "restart" failed.
dpkg: error processing package sa-compile (--configure):

even though spamassassin (i.e. spamd) is not running. The usual suspects for the before mentioned error, being

a) differences in the name of the PIDFILE variable in /etc/default/spamassassin and /etc/init.d/spamassassin
b) directory and/or file location are not readable/writable

are not causing this specific installation bug. The work-arounds:

1 - not installing spamassassin (not an option)
2 - installing spamassassin and (afterwards)

change /etc/default/spamassassin, add the option "-4" to the line OPTIONS, resulting in the line: OPTIONS="--nouser-config -4 --username=popuser --daemonize --helper-home-dir=/var/qmail --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --create-prefs --max-children=5"
run plesk-installer or autoinstaller again ..Work-around 2 works fine, after reinstallation the /etc/default/spamassassin is as it should be (note that the added "-4" is not present anymore).

The before mentioned work-around suggests some error in the installation process, very likely to be an issue with the chronological order of installation of the various components. In theory, it can be excluded that this bug/issue is caused by psa-spamassassin and/or spamassassin (version 3.3.x) packages, even though some current spamassassin bugs are known: URL....I sincerely hope that Parallels Team can investigate and patch both of the bugs/issues.

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Plesk 12.x / Linux :: Spamassassin Errors - Unable To Find User

May 24, 2015

I just migrated a bunch of domains from plesk 11.5. Everything appears to be working well however when examining the maillog, I am seeing some strange errors... In this example, the message was delivered and had the spamassassin stuff in the header.

spamd: handle_user unable to find user: 'jason@xxxxxxp.com'

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Plesk 11.x / Linux :: Spamassassin Is Not Used For Domains In Postfix Transport Maps

Jun 5, 2014

I have one specific domain being to another SMTP server via Postfix transport_maps.

This works great, apart from Spam check not working anymore, Spamassassin is not being called for the domain.

Is there any configuration to have Spamassassin check email before it is routed via transport_maps?

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Plesk 11.x / Linux :: When Using Move To Folder Option - Spamassassin Is Not Adding Headers

Jun 19, 2014

When I set up spamassassin to store spam in the spam folder of my mailbox, it doesn't add any X-Sapm headers nor tags the subject. All I found so far was an old thread where a plesk employee stated that it will be fixed in 'a' future version.

I am on 11.5.30 Update #47.

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Plesk 11.x / Linux :: Retrieve Spamassassin Spam Folder From Email Client

Jun 12, 2014

The Plesk panel indicates that the Spam folder can be retrieved using an email client. We are using Outlook 2013 and can not figure out a way to make this happen. We can see the Spam folder using Webmail, but the contents never shows up in Outlook...

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Plesk 11.x / Linux :: Shutdown Completely Spamassassin Service And Mailbox Statistic?

Sep 30, 2014

I'm suffer 2 major problem as below :

1.
how to turn off spamassassin completely ?

I've already stop the spamassassin service on Services Management but it's only valid one day. The next day, spam assassin service automatically start

2.
my customer mailbox statistic wrong. Even if their mailbox not full but when they send email. The quota said that their mailbox full. So they can't send/receive email.

Our action :
Manually, use command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f execute-statistics

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Plesk 12.x / Linux :: SpamAssassin Setup Default Value From Server Level To Specific Mailbox

Jun 17, 2014

When I create Mailbox for customer, spamassassin have status (default):

HTML:
Status false
The score that a message must
receive to qualify as spam
What to do with spam mail move
Add the following text to the true
beginning of subject of each
message recognized as spam
Modify spam mail subject text ***SPAM***

Black list
================================
Server-wide black list:

User's black list:

White list
================================
Server-wide white list:

User's white list:

But i want it:

HTML:

Status false
The score that a message must 7
receive to qualify as spam
What to do with spam mail text
Add the following text to the true
beginning of subject of each
message recognized as spam
Modify spam mail subject text ***SPAM***

Black list
================================
Server-wide black list:

User's black list:

White list
================================
Server-wide white list:

User's white list:

Not Move, it only text at "What to do with spam mail text"

How i can do it ?

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Plesk 12.x / Linux :: SSL Not Working

May 25, 2015

After installing a separate SSL to domain.com and www.domain.com, for some reason host.domain.com, which is the subdomain for plesk login, isn't being secured by FTP when choosing "Secure Plesk" after choosing the correct SSL. No error occurs, nor does the dashboard respond to it. It stays the same and unsecured. I tried rebooting server, restart services, etc.

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Plesk 11.x / Linux :: FTP Over TLS / SSL Not Working?

Dec 28, 2014

OS: CentOS 6.6
Plesk: 11.5.30 #48
ProFTPd: 1.3.4c

I am unable to connect over TLS/SSL using my FTP client. I have ports 989 & 990 enabled in my server's firewall. My FTP client is attempting connection on port 990, but times out waiting for the server to respond. I also tried adding "TLSProtocol TLSv1" or "TLSProtocol SSLv3" to /etc/proftpd.conf, but get the same result, except that a non-TLS/SSL connection attempt then returns "server closed the connection".

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Plesk 12.x / Linux :: DNS Is Not Working?

Aug 25, 2014

Recently I configured parallels 12.x on Linode Cloud with cent OS. Using DNS Settings I added 'A' record (abc.example.com) as abc and point to IP. But the record is not propagated after 24-48hrs.

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Plesk 12.x / Linux :: Alias Without Www Not Working

Aug 23, 2014

Configuration:
Config server / Preferred domain for web sites / domain.tld
Config hosting to domain / Preferred domain / domain.tld

Problem: I've created a primary domain.tld and work without problems I type www.domain.tld and work fine redirect to domain.tld format but I've created different alias and only work www.domain.tld format don't work domain.tld format.

In google webmastertools i see this error in domain.ltd panel

Redirect

HTTP/1.1 301 Moved Permanently
Server: nginx
Date: Fri, 22 Aug 2014 18:09:28 GMT
Content-Type: text/html; charset=UTF-8
Content-Length: 0
Connection: keep-alive
Location: http://www.domain.tld/
X-Powered-By: PleskLin
MS-Author-Via: DAV
Vary: User-Agent

How can solve to Alias work with domain.tld format?

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Plesk 12.x / Linux :: Http Not Working

Jul 9, 2015

I have a weird problem happening to only few of my domains. From web browser, any of URL below is working fine:

webmail.domain.com
ftp.domain.com (it will open up a new window asking for login info)
domain.com:8443 (it will redirect to control panel login page)

However, URL below not working:
www.domain.com
domain.com

I have checked the DNS entries, all looks alright. I even initiate DNS test from dnsgoodies.com and it return fine.

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Plesk 12.x / Linux :: FTP Server Not Working?

Jan 6, 2015

I have two servers with the exact same configuration, besides from the version of CentOS that they were running when I deployed Plesk using the autoinstall script. My first server was running CentOS 6.5 during Plesk installation. My second server was running CentOS 6.6. No 3rd part repos were installed before Plesk.

On the first server everything is fine, but on the second server I have issues with FTP. I have tried applying this fix: [URL] ....

Before applying the fix I got 530 Login incorrect when trying to connect to FTP. After applying the fix and restarting the entire server I got 550 /: permission denied

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Plesk 12.x / Linux :: Php Is Not Working On Nginx

Dec 18, 2014

I running magento on plesk 12 and trying to configure nginx, but only home page is working and all other pages are not working with error 404.

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Plesk 12.x / Linux :: API Subscription Not Working

Aug 31, 2014

I have an Issue with API.

I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...

if we set login name and password
API shows this error
While creating subscription

Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...

Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.

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Plesk 12.x / Linux :: Shared IP Not Working

Nov 4, 2014

I have set up a CentoS 6 & Plesk 12.0.18 server as master and a reseller. I enabled the shared IP under IP address in the tools section.

I then added a customer and domain. then I added reseller with domain and 2 customers with domain under that. I changed the nameservers at registrar to the IP of the new server. When I use the control panel and under each domain I use the PREVIEW and each domain shows the index.html file I uploaded. When I choose OPEN it opens a new window to the domains address and I get webpage not found. And yes it has been almost 36 hours since the registrar change in case you are wondering.

Is there a setting I am missing or is the server set up wrong? Why wont it show the webpages as it does in the previews?

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Plesk 11.x / Linux :: FTPS Not Working?

Aug 20, 2014

We just upgraded from Plesk 10.4.4 to 11.5.30 and can't seem to get FTPS to work.

I presume it should be running on port 990, but the server is not listening on that port (only 21 for FTP).

Code:
netstat -lptu | egrep 'ftp|990'
tcp 0 0 *:ftp *:* LISTEN 20354/xinetd

We've enabled FTPS on the Server > Security Policy page.

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Plesk 11.x / Linux :: DNS Not Working After 11.5.30 Upgrade?

May 29, 2014

I have a VPS on Webfusion which auto upgraded last night to Plesk 11.5.30 #45. However, I used to have the domain registrar, 123-reg manage my DNS & now since the upgrade I've lost access to all emails & ftp access but the domains still work ok.

whether I should delete all DNS records at 123-reg & point to my VPS now? The DNS parameters in Plesk appear to be different to 123-reg. I

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Plesk 12.x / Linux :: Remote FTP Backup Is Not Working

Aug 14, 2014

Since moving to version 12 on the remote FTP backup is not working.

This makes the tar of 50K ~

We have chosen "Setting and content domain" ... 

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Plesk 12.x / Linux :: Chrooted SFTP Not Working

Jun 17, 2015

Since the migration from Plesk 11.5 to Plesk 12.0 the "chrooted" SFTP accounts do not work anymore. Along with the Plesk migration we have changed the operating system too. We've migrated from CentOS 6 (x86_64) to CentOS 7 (x86_64).

When trying to connect using SFTP on the command line I get the following error message: debug1: Exit status 127...When using an SFTP client such as WinSCP I get logged out immediately without any message.

The OpenSSH configuration is saying:
<...>
Subsystem sftp /usr/libexec/openssh/sftp-server
<...>

The mentioned binary from above does exist:
ls -l /usr/libexec/openssh/sftp-server
-rwxr-xr-x 1 root root 83984 2015-05-12 21:41:56 /usr/libexec/openssh/sftp-server

I have attached the debug output of the SFTP command (plesk_sftp_issue.txt).When I change the option "Access to the server over SSH" to "/bin/bash" the SFTP access works again. But when "chrooted" it stops working.

Plesk 12 under CentOS 7?

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Plesk 11.x / Linux :: After Upgrading To 11.5 Restore By CLI Is Not Working

Aug 3, 2013

Yesterday we upgraded V.11 to V.11.5.30. And now we are not able to restore our backups anymore from our main server on our failover server by CLI (we have automated this with cronjobs and need the CLI backup/restore). We have a failover sulotion with two servers and restore the backups of our main server on our failover server!

If we try to create the map file on our failover server, we get the error:

The dump specification '/home/backups/plesk_partnerserver/dumps/backup_info_1308030132.xml' should be inside of dump directory '/home/backups/plesk/dumps'.
/home/backups/plesk_partnerserver/dumps is the path on our failoverserver where we store the backups of our main server and /home/backups/plesk/dumps ist the regular dump path of the failover server.

And if we try to restore the file without creating a map file on our failover server with /usr/local/psa/bin/pleskrestore --restore backup_info_1308030132.xml -level server: Unable to resolve all conflicts

What happend? Now after upgrading to 11.5 our backup- and failover-solutions are in big trouble!

Our OS is Debian Squeeze
PP is 11.5.30

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