Plesk 12.x / Linux :: Password For SSH Connection

Nov 28, 2014

How i get a new Password for a SSH Connection?

Plesk 12, CentOS 6.5

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Plesk 11.x / Linux :: Changing Email Password Changes Admin Panel Password Too?

Jun 17, 2014

today i changed the password for the admin panel for a customer (username eg. mylogin). 10 minutes later he called me and said that he cannot get into his emailaccount anymore. Checked the password and saw that the emailpassword for his emailaddress (eg. mylogin@mydomain.com) is now the same from the admin panel login. So i changed the emailpassword and checked the admin panel login - it now has the emailpassword. What a mess.. I'm running Plesk Panel 11.5.30 MU47.

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Plesk 11.x / Linux :: Password Is No More Stored

Oct 29, 2014

from some time, the plesk password is no more stored in chrome.I mean that even I delete all passwords/history etc chrome don't ask to save password...so something changed in the login page I suppose.from same time every time I connect to any plesk panel. Chrome say that it's not safe and I have to click "advanced" to continue, even it's a new installation make some minute before.

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Plesk 11.x / Linux :: Unable To Get Webmail Password?

Jun 16, 2013

I get an error when i try to access my webmail(horde) over the i-net i get error Unable to get webmail password every time. The error appeared when i upgraded from 11.09 to 11.5. I also followed this tutorial but it didn't worked too. --> [URL] ....

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Plesk 12.x / Linux :: Change Root Password

Feb 9, 2015

Are that possible to change root password on plesk?

I have a man so work for me on my server and install double php version on my server and maybe it`s best and change password to root!

So no one have access to my root more.

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Plesk 11.x / Linux :: Where Is Root Mysql Password

May 18, 2014

i have installed phpMyAdmin becouse I don't like the limitation of db management of Plesk, but I can't find the root password to access in it. I read that Plesk rename "root" user in "admin", but I can't find the password. Where is it?

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Plesk 12.x / Linux :: Scp-connection To One Folder?

Mar 16, 2015

I am new to plesk. How can I create a user which has only rights to start a scp-connection to one folder.

[URL]

The user should be able to uplad files into this directory. (He shouldn't be able to browse the the tree)

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Plesk 12.x / Linux :: No SSL-Connection To A Website Possible

May 14, 2015

I've had a problem to get a connection to my websites via https. My Plesk is version 12.0.18 an it runs on ubuntu 14.04 LTS. I have installed the certificate in that way: URL.... The SSL in that repository is activated in the hosting settings. I've activated and deactivated them a several times. The nginx.conf and the httpd.conf seems to be all fine.

SSL Engine is on an certificate statements links to the certificates in /opt/psa/var/certificates/The access_ssl_log an proxy_access_ssl_log had no entries, but /var/log/nginx/error.log said:

2015/05/14 13:29:08 [error] 981#0: *12788 no "ssl_certificate" is defined in server listening on SSL port while SSL handshaking, client: x.x.x.x, serv$ Click to expand...

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Plesk 12.x / Linux :: FTP Connection Over TLS Failed

Mar 19, 2015

After auto-updates I cannot connect to all my sites in ftp with filezilla.

These are the errors:

Unable to accept TLS connection: received EOF that violates protocol

I have tried this: [URL] .... but with no success.

I have restored permissions with:

/usr/local/psa/bin/repair --restore-vhosts-permissions but also in this case it cannot work for me.

How is it possible?

Firewall is ok. All is ok. I have this issue after updates.

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Plesk 12.x / Linux :: Password Protecting Sites With Nginx And PHP-FPM

Jun 21, 2015

I am seeing some some some strange behaviour when password protecting directories served by nginx and PHP-FPM. If I have a site set up so that 'Process PHP by nginx' is selected under ('Websites & Domains>Web Server Settings>nginx settings') and set up password protection ('Websites & Domains>Password-Protected Directories') PHP pages are still served without asking for a password.

If I untick 'Process PHP by nginx' the behaviour returns to normal and an attempt to any access files results in the password request.Is this behaviour by design? If so, it is not made clear when you set up the password protection that it will not apply to PHP pages if you have nginx process the PHP pages.

OS: CentOS 6.6 (Final)
Plesk version: 12.0.18 Update #51

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Plesk 12.x / Linux :: How To Change Admin Password For WordPress

Feb 26, 2015

To be clear i don't mean the wp-config.php admin password for mysql but the wordpress Plesk admin account that is associated with Log in button

For some reason my user has lost his password and is not able to use the Wordpress forgot password - wizard form at the page where you normally logged on.

I have tried to reset the password via Change Account on the WordPress Installation and it came back with the message

Error: Unable to find the specified administrator account in WordPress. Specify the username of your administrator's account in WordPress. This account will be associated with Plesk.

I have tried to add another admin via MySQL with this [URL] ... and that didn't work either.

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Plesk 11.x / Linux :: Password Protected Directory With IP Exception?

May 24, 2014

On Plesk 11.5 / Centos 6.5 / Linux

I normally protect a given directory in the Plesk Contral Panel with a Username / Password. I would like to bypass the username and password for visitors from one IP.

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Plesk 12.x / Linux :: Can't Change MySQL User Password

Mar 31, 2015

I try to change a mysql user password, but I get an error message:

Fehler: attribute name is invalid: status
Search for related Knowledge Base articles

I'm running12.0.18 Update Nr. 39

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Plesk 12.x / Linux :: MySQL Password Changed During Installation

Oct 15, 2014

Is it possible, that the script changes my admin password for MySQL? I can not connect to my MySQL Server any more.

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Plesk 12.x / Linux :: Unsecured Connection For Webmail

Jul 13, 2015

I noticed Plesk uses an unsecured connection for webmail: webmail.mydomain.com

Can this connection be secured or is that not possible?

(Isn't this a security risk?)

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Plesk 12.x / Linux :: FTP Connection Slow And Fails

Jul 1, 2014

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 2, 2014 11:13 AM

The system is up-to-date; last checked at June 27, 2014 04:43 AM

All current websites on the server seem to work fine any new subscriptions we cannot get working at all.

We can connect via FTP to new sites SOMETIMES - just cant get directory listing. When we can connect and get into a directory it slows down.

In Active mode:
Command:MLSD
Response:425 Unable to build data connection: Connection refused
Error:Failed to retrieve directory listing​
Install Wordpress via the Parallels panel it loads and says it is all there, just can't log or display any pages. The default Parallels page is displayed.

Upload a html page via the File Manager in Parallels and it displays the default Parallels page.

Unpack the Wordpress tar file via File Manager and it displays the default Parallels page.

The Wordpress feature in Parallels says it is working fine, can't display any page, can't log in as it returns a 404 page or the default Parallels page.

Create a site in Presence builder and Parallels says there is a site. The default Parallels page is displayed when opening the site.

Go to DOMAINS and there is 0mb in space used and there are files listed in the File Manager - none of which can be displayed.

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Plesk 11.x / Linux :: Prevent Panel Users To Change Their Password

Sep 25, 2014

I am looking for a way to prevent panel users i created to change their passwords.

When i try to edit user roles, i can check/uncheck capabilities, but nothing on user password change.

I've tried to search information on this but both Google and this forum are flooded by "users password change" regarding "Horde", which i don't use.

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Plesk 11.x / Linux :: Change Password Forgotten Email Template

Sep 15, 2014

When you click on "Forgot your password?" in Plesk for Linux 11, you'll get an email like this: Dear <firstname>Your password could not be sent because it is stored in the encrypted form.To set up a new password, please follow the link: <link to reset password>

How can I change that? It's a bit sparse and it doesn't even include a email signature with the company name.

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Plesk 12.x / Linux :: Force Password Encryption For Mail Users?

Mar 10, 2015

I have plesk12 set up but when i set a mail (dovecot) password, it gets stored in plain text (which I can verify by running /usr/local/psa/admin/sbin/mail_auth_view ). I would like to change this default setting to be encrypted.

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Plesk 12.x / Linux :: SQL Service Won't Start - Connection Refused

Apr 28, 2015

Plask Management inferace error is:

ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] Connection refused (Abstract.php:144)

First, the datacenter lost power so the server shut off. I assume there is some DB corruption and why the SQL Service won't start.

Code:
failed
Trying to start service mariadb... Job for mariadb.service failed. See 'systemctl status mariadb.service' and 'journalctl -xn' for details.

WARNING!
Some problems are found during start(see log file: /var/log/plesk/psa_service.log)

Continue...

ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
Unable to connect to Plesk Database: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)

I ran the systemctl status mariadb.service command and this is below.

Code:

Loaded: loaded (/usr/lib/systemd/system/mariadb.service; enabled)
Active: failed (Result: exit-code) since Wed 2015-04-29 05:57:21 CEST; 5min ago
Process: 21210 ExecStartPost=/usr/libexec/mariadb-wait-ready $MAINPID (code=exited, status=1/FAILURE)
Process: 21208 ExecStart=/usr/bin/mysqld_safe --basedir=/usr (code=exited, status=0/SUCCESS)

[Code] ....

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Plesk 12.x / Linux :: Hosted Domain Connection Refused?

Aug 17, 2014

We have latest Plesk 12 on Centos 7, I can login to Plesk UI and mail is working,

but cannot access hosted website www.elcop.hr :

Error: Connection refused

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Plesk 12.x / Linux :: Secure Connection To Mailserver Won't Work

Feb 17, 2015

I'm using plesk with CentOS 6.6 and the postfix/courier mail services...I tried to connect an existing mail account with a mail program like thunderbird. But I'm not able to connect to it, except when I'm using "no connection security"...So I tried, if manually contacting the POP3s Port is working:

Code:
openssl s_client -ssl3 -host mail.domain.de -port 995
with the following result:

Code:
CONNECTED(00000003)
write:errno=104
---
no peer certificate available
---
No client certificate CA names sent

[code]....

the same results come for trying to connect to port 465 (ssmtp) and 993 (imaps)port 443 (https) seems to work fine..i already checked if the corresponding certificates exist (e.g. /usr/share/imapd.pem) and filled with the standard certificate informtaion given by plesk checking openssl on the server gives the following result:

Code:
# openssl version
OpenSSL 1.0.1e-fips 11 Feb 2013

is there anything I have missed to configure?

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Plesk 12.x / Linux :: Postfix Errors - Connection Refused

Dec 16, 2014

When i am issuing systemctl status postfix.service i am receiving the following error. I am actually trying to install opendkim and i found this.

Code:
warning: master_wakeup_timer_event: service pickup(public/pickup): Connection refused

And this is the output of ls -l

Code:
[root@h2376451 postfix]# ls -l /usr/lib/sendmail /usr/sbin/sendmail
lrwxrwxrwx. 1 root root 30 Dec 2 10:51 /usr/lib/sendmail -> /etc/alternatives/mta-sendmail
lrwxrwxrwx. 1 root root 21 Dec 2 10:51 /usr/sbin/sendmail -> /etc/alternatives/mta

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Plesk 11.x / Windows :: Could Not Find Password For Account ID / Return Empty Password

Nov 19, 2013

Everyday after Backup Panel (Tasks from Backup Manager), I receive next error:

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="domain.ru" type="domain">
<message severity="error" id="416a91ad-e5e7-480b-b6b4-a60157b8eaae" code="InformationalException">
<description>Could not find password for account id '2648'. Return empty password</description>
</message>
</object>
</execution-result>

Resolve -> only reconfigure domain. How can I automatic fix this problem?

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Plesk 12.x / Linux :: Outgoing Mail Control - Clients Can't Change Password

Jan 12, 2015

I have set the values for outgoing mail control low enough to catch the problems without affecting all but one of my clients. I have given him increased limits on certain of his mailboxes.

However when he wants to modify the mailbox, for example change the password he gets the following error.

The maximum number of outgoing email messages (in a pink box)

"The value must be in the range 0..50. Only the Plesk administrator can adjust this setting."

He cannot change the password for this mailbox.

Is there anyway of setting a custom limit on an account and also allow the client to retain the ability to reset his own password.

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Plesk 11.x / Linux :: Password Protected Directories - How To Limit Login Attempts

Oct 16, 2014

Plesk 11.5.30 Update #47

When I look in a directory password protected by the Plesk Panel, I don't see an .htaccess file...

So, how does Plesk password protect directories?

And, is it possible to add functionality that would limit number of login attempts, and block an offending IP for a period of time?

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Plesk 12.x / Linux :: Prompt For Password When User Clicks On Database In Account

Dec 4, 2014

We use CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #27.

We have the following problem:

When a user clicks on a database in his account and tries to login with phpmyadmin, Plesk prompts for a Password of that specific user. The message is (in german):

Code:

The site https://........:8443 responded with:
Enter the password to log in as the database user xxxxxx

When i enter the correct password a new phpmyadmin window opens and the user can use his database. A few days ago you didnt have to enter a password at all. When you were logged into Plesk as a user, you could just click "Databases -> Webadmin" and phpmyadmin opened up without Plesk asking for a password.

The question for the password is NOT coming from phpmyadmin. Its from Plesk itself. After i enter the correct password plesk hands the request over to PMA.

For debugging i created a new database for a user and i could enter its database without any problem. No password was required. But the existing old databases now all require a password. So obviously Plesk is not aware of these passwords anymore. I guess they are/were stored somewhere.

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Plesk 12.x / Linux :: Create Mail Account For Subdomain - Unable To Set Password

Feb 2, 2015

In Plesk (V. 12.0.18) there is no possibility to create mail accounts for subdomains via web interface. The KB article [URL] ..... describes this problem. The article suggests two possible ways.

I don´t want to use option 1 (create subdomain as additional domain) because a subdomain as domain wastes a domain in the license model.

Instead of that I tried the second way (command line interface). I can execute the first command without problems. When I try to execute the second command, I get the following error: "An error occured during mailname creation: Unable to set password: Domain of type subdomain selected".

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Plesk 11.x / Linux :: IMAP Incoming Email - Connection Error

Oct 15, 2014

I have a client with a dedicated server running. Spec below.

The problem I am having is with incoming email. When I set up a new email account it can take about 10 attempts to log on to the incoming mail server. Once it has connected it will be ok for a short while then I will get a connection error and no emails will come through.

This is happening across all platforms, PC / MAC / iPhone and iPad.

I am a web designer with limited knowledge of the setting up of the server and was looking to set up email server within plesk.

General
CPUGenuineIntel, Intel(R)Core(TM) i5-2400 CPU @ 3.10GHz
VersionParallels Plesk Panel v11.0.9_build110120608.16 os_Ubuntu 12.04
OSUbuntu 12.04.4 LTS
Key numberPLSK.02873817.0002
System Uptime: 60 day(s) 10:03

Hostname
IP address
OSUbuntu 12.04.4 LTS
Panel version11.0.9 Update #62

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Plesk 12.x / Linux :: Migration And Transfer Manager - Connection Timeout

Jul 8, 2015

When I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:

[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out

[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12

In two servers the configuration is identical: CENTOS 7 and PLESK 12

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Plesk 12.x / Linux :: Wildcard SSL Certificate On Subdomain - Connection Untrusted

Dec 16, 2014

I have a new Plesk 12 installation. I have configured a domain (example.com) with hosting that also requires wildcard subdomains.

To achieve this I had to create a vhost.conf file with...

ServerAlias *.example.com

This works and I can go to http://anything.example.com with no issue.

I purchased a wildcard SSL certificate for *.example.com and successfully installed it.

If I go to https://example.com it works perfectly and shows the correct certificate, however if I go to https://anything.example.com it tells me the connection is untrusted, when I view the certificate, it shows the Parallels Plesk self certified certificate and not my purchased certificate.

I created a vhost_ssl.conf with

ServerAlias *.example.com
ServerAlias *.example.com:443 #tried with and without this line

If I add an exception in the browser, then I am taken to the correct place, albeit with the incorrect certificate.

Of course I have executed httpdmng --reconfigure-domain example.com and also tried a full reboot.

In summary:

http://example.com - works

http://anything.example.com - works

https://example.com works with my certificate

https://anything.example.com has Parallels certificate but routes to correct page

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