Plesk 12.x / Linux :: FTP Backup - Can't Select Objects
Sep 9, 2014
I'm using the latest Plesk and I'm trying to backup to an FTP server. I'm assuming the backing up went well because I see the file on the FTP server.
1. In Plesk, I'm seeing this - Restore the backup file despite a corrupted signature. Q: What does this mean? How do I avoid this?
2. What do you want to restore? - You can select objects to restore only when you are restoring from backups that were created in Plesk 12.0 or later.
Q: I created the back in Plesk 12.0 or later, but the option for me to select objects is greyed out.
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Nov 6, 2014
I have a repository backup that I want to partially restore. I see the option "Selected Objects" but it cannot be selected. I'm wondering why that is not an option? I'm also wondering what "restore this backup despite the fact that it does not have a valid signature" means. I see a check box. Is Plesk telling me my backup doesn't have a valid signature? What is the meaning of a "signature"?
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Apr 9, 2015
I set up a FTP backup repository today however when attempting to restore selected objects from the backup there are a couple of messages that state:
"Restore the backup file despite a corrupted signature"
"You can select objects to restore only when you are restoring from backups that were created in Plesk 12.0 or later."
I noticed that the backup residing in the FTP repository has a .tar extension whilst the one I did in the server repository has a .xml extension.
Restoring selected objects from the server repository works fine.
Why is this not possible? I'd like to restore selected objects from the FTP repository. Otherwise I'll have to transfer the backup file from FTP repository to the server which is really inefficient.
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Dec 8, 2014
I have installed PHP 5.6 following this guide (enabling php 5.6 in remi) but I can't select the new version of PHP from hosting settings page in domain administration. What is ionCube?
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Oct 20, 2014
I added a new SSL certificate in `Plesk -> Tools & Settings -> SSL Certificates` and now want to link an existing domain to it.
However, on domain SSL Certificates page, the only option displayed is to create a new certificate. I can't select one of the existing ones.
Am I missing something? How can I link already added SSL to a domain?
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May 17, 2015
I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).
The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/
When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...
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Aug 15, 2014
I have 2 problems:
Firstly I wonder if there is any possibility to limit the number of cores the plesk backup zipping tool uses? This pigz takes up all my CPU. Is there any way I can reduce the amount of cores it uses because all my websites are down every time a backup takes place for around 3 minutes.
Secondly I get the following in my syslog:
1 baby plesk sendmail[20189]: Error during 'check-quota' handler
I don't know what is wrong. I think it's since the upgrade to Plesk 12. I now have 12.0.18 Update #13.
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Sep 17, 2014
I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.
how can I resolve this error or is their any other way to upload my file on backup manager?
I see that Backup Manager have a file size restriction of 2GB how can I increase this?
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Feb 11, 2015
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
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Sep 16, 2014
I created a backup using the backup manager in plesk panel (~4Gb). When I click the green arrow on the right to download, I get transfered to another page that suggests I should enter a password to protect my backup. No matter if I enter a password or skip this security option, I get back to the backup manager overview, but the download doesn't start. There is no error message. Just nothing happens. I also searched in /opt/psa/admin/logs for an error log, but there is none.
From another thread I read the owner should be psaadm for /var/lib/psa as well as /var/lib/psa/dumps (and files/subfolders), on my server the owner is root for all those. But that thread was for plesk 8.
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Nov 27, 2013
My backups aren't working for days now. I have noticed that on current backup status there is one backup stuck at 100% for several days now and it is preventing new scheduled backups from working.
there is no way to delete that backup, so how can I fix this, without rebooting the whole server?
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Jul 15, 2015
I am trying to run backups to an off site location, however, I have noticed that even if I try on the server side, it will only backup 2gb, which when I check the backup, the file structure is there, but there arent any files in the backups.
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Feb 8, 2015
I am having issues with the plesk backup manager. I set up my personal FTP personal repository in tools & settings, then backup manager. My ftp is secure with a specific port. here are my options:
FTP server hostname or IP: myipaddress":"port without quotes. Directory for backup files storage: complete also used /complete. Both correct username and password
Use passive mode checked
Use FTPS checked
Use password protection checked
Here is my scenario:
Personal FTP repository backups are set up with:
Create a multivolume backup
Volume size: 2047
Store backup in: Personal FTP Repository
max number of backups: 1
For some reason when I manually backed up the server with server repository, my storage went from 14gb to 6gb.. I have zero backups in both server repository and personal FTP repository because I deleted them. Now its stuck at 6gb, which seems that the backup is stored somewhere in the system and is not deleted.Where can I find this backup? I am using CentOS.
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Jun 22, 2014
I upgraded Plesk 11.5 to the latest version 12.0.08 # 5 and now I can not configure the external FTP backup I get the error:Transport error: unable to list directory: Curl error: Timeout was reached. Also failing the backup shows this error: Unable to rotate dump: The dump rotation is failed with code '126 'at / opt / psa / admin / bin / plesk_agent_manager line 1041.
And this one:Can not upload file 'domains/domain.tld/backup_domain.tld_info_1406210716.xml' to ftp. Error code: 1..my SO Debian 6.0.8
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Jul 17, 2014
We have a problem with a Plesk backup. We have about 300 domains, the scheduled task starts 23.30 and takes about 16 hours and thats not normal. Before it took about 9-10 hours for 'All configuration and content' and that was too long, so we set up for 'All configuration and content except mail'. It worked for a few days and then it started to take 14 - 16 hours for a server backup. We use Plesk 11.5 on CentOS 6 64bit.
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Aug 12, 2014
I have a problem with my Plesk Backup Manager... When I'm doing server backup (sending to FTP) I get this message...
Error:
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main:erform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-08-12-094353.297', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
[code]....
The dump have been made successfully but can not be imported to FTP due to errors. The dump 'test_info_1408120943.xml' have been leaved at repository. Please export it manually
Error:Can't upload file '/usr/local/psa/PMM/tmp/backup5DrNQ9/test_info_1408120943.xml.tar' to ftp. Error code: 1
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Nov 24, 2014
A load of my domains were backed up last night and they have been suspended ever since. I have tried the following:
1. Domains -> Backup Manager -> Back Up
2. tick off the box to the left of "Suspend domain until backup task is completed"
3. Tick off the box to the left of "Domain configuration"
4. Click "Back Up".
...That did not fix it
I've tried suspending/activating the domains, but I just receive "Error: Unable to activate the domain: The domain is suspended."
I've also logged into MySQL PSA database and run "update domainaliases set status=0 where status=2;" ...That did not fix it
I have checked and /var/www/vhosts/domain.com/conf/httpd.include file is missing.
I have also run the following command: /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
That did not fix it
if I try "/usr/local/psa/bin/domain -u mydomain.com -status enabled" I receive the following error message...
An error occurred during domain update: Turn on domain failed: /usr/share/tomcat5/conf/server.xml:1451: parser error : Extra content at the end of the document vice>
tomcatmng: Unable to parse tomcat server config /usr/share/tomcat5/conf/server.xml
I'm on the latest 11.0.9 Update #63
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Nov 6, 2014
I see I can only create a single backup task in plesk, server self repository or ftp repository.
My idea is duplicate backups inside and outside of my vps, I mean, I want to create a backup task in my vps and in my own ftp server.
It is possible?
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May 24, 2014
I recently opened a new plesk account on another server and need to restore a backup from a previous server. Both plesk 11.5.
How can I do this ?
I don't have ssh or other access.
Can I just copy the guid ID off the new server and overwrite the extracted backup files?
Only issue I have with that is that a can't redo the XML file required for uploading backups to restore...
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Nov 16, 2014
i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."
In the Logs i found this:
deployer.log - [URL] ...
import.log - [URL] ...
pmmcli.log - [URL] ...
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Jun 16, 2013
My server works fine like expected, but isn't uploaded to ftp. It was in 11.0.9, same after upgrading to 11.5.29.
The ftp repository in plesk shows a manually done older backup, so ftp connection seems to be ok.
In ftp repository settings I get an error, if I try to safe anything, ftp server, user and password are correct, manual ftp connection is working fine.
The error is:
Code:
Fehler: FTP-Verbindung fehlgeschlagen. Bitte überprüfen Sie Ihre FTP-Einstellungen.
drwx---r-x 2 b088598 cust 4096 Jun 17 06:01 .
drwxr-xr-x 3 b088598 cust 4096 Jun 17 06:01 ..
drwx---r-x 2 b088598 cust 4096 Jun 17 06:01 .
drwxr-xr-x 3 b088598 cust 4096 Jun 17 06:01 ..
Repository error: created file not present in directory listing
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Aug 14, 2014
Since moving to version 12 on the remote FTP backup is not working.
This makes the tar of 50K ~
We have chosen "Setting and content domain" ...
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Dec 6, 2014
I made a backup of my website with plesk backup manager on an external FTP, now I want to restore this backup on a new server which isn't using plesk, for test purposes. I've downloaded the backup (which is in .tar) on my PC, and extracted all files firstly from the general .tar archive, then the user_data from .tgz. Then to extract all the databases (they were in a folder "databases" after I've extracted the general .tar file), I extracted them from database_name_145536536.tgz, then from database_name_145536536.tar, so that now I've a series of "database_name_145536536" files. (145536536 are some example numbers).
I'm interested in restoring both files and mysql databases.
To restore the files, I can simply use the extracted files from the user_data archive.
To restore the mysql databases, I tried to do "mysql -p -u username database_name < file" and everything seemed to work fine.
Is this process ok? Is it 100% safe and sure or I could face some bugs?
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Jul 5, 2015
I'm trying to recover a 8 Gb backup via Ftp as you can see in the attach 2.png.
Ftp begins recovering correctly and after 1,5 or 2 Gb aprox, PLEX shows a message like attach 1.png.
I translate the message: "Operation is taking too long..."
After error message, we can see Ftp working till the end but after that there is nothing restored.
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Aug 23, 2014
I have backup my domain with Backup Manager and it created 47 GB of backup. If I try to download I recive error 504. How can I download this backup?
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May 19, 2015
Currently Plesk only has the ability to make a full backup of the data. Now, this is quite an issue since I have accounts on my server that are over 280GB. Making a full daily backup of that and allowing clients to have a history of 10 days, isn't viable.
Is there perhaps a way one can make differential backups?
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Nov 5, 2014
I am running Plesk 12 on CentOS 7 64bit. I have set up the server backup instead of the website backup as I assume that will backup all server settings, as well as the website? I am running Plesk Web Admin Edition.
I have the backup set to run and dump into Personal FTP, but it does not run. If I run the backup manually, everything works great, but the scheduled backups don't work.
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Jun 29, 2015
Can't download a full plesk backup.
When i'm trying to download a backup from parallels plesk to local it takes like 3 minutes then timeout.
SO CentOS 6.6 (Final)
Plesk 12.0.18
Backup size: 1.82 GB
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Nov 21, 2012
My Plesk Panel 11.0.9 Update #26 is running on a dedicated Debian 6.0.6 server and works all fine, but I'm having some issues with the backups. I'm doing backups using the standard build in GUI backup manager. Everything works fine, even the cron job which copies the backup files every night to a second location. The problem I'm having is, that I can't specify folders to exclude from the backup. The reason why I need this is, that I have a 24TB RAID mounted in the /var/www/vhosts/mydomain.com folder and this will be a problem once the RAID is filling up.
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