Plesk 12.x / Linux :: Cannot Upgrade Plugins Through Wordpress Toolkit After Migration

Oct 14, 2014

I'm struggling to find the problem why the wordpress toolkit will not update plugins/wordpress/themes. I'm getting this error:

The WordPress plugins were updated with errors:

Installation "Multirotor Photo's": Warning: Could not create directory. {"err_code":0,"err_message":"Updated 0/1 plugins."}

I recently migrated all domains from my old server to the new server using the plesk migration tool.
The configurations of the servers:

Old server: Ubuntu 12.04, Plesk 12.0.18, AMD Opteron , 8 GB RAM
New server: Ubuntu 14.04 LTS, Plesk 12.0.18, Intel Xeon, 8 GB RAM

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Plesk 12.x / Linux :: Pre-installed And Customized Wordpress Installations With Themes And Plugins?

Mar 10, 2015

how to setup pre-installed wordpress themes and plugins so that customers can have them as soon as they auto-install wordpress? I am sure the files are stored somewhere, but can't find it.

Also, any way to disable the auto-install wordpress link from domain.com/wordpress to just domain.com? Some in-experienced customers will have a hard time since they wouldn't understand that selecting custom is the way to go.

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Plesk 12.x / Linux :: Wordpress Toolkit Error

Jun 27, 2014

When I visit the Wordpress Toolkit page on one of my servers I get the following error...Internal error: Specified column "name" is not in the row

MessageSpecified column "name" is not in the row
File Abstract.php
Line179
TypeZend_Db_Table_Row_Exception
Go To Previous Page

This server appeard to upgrade successfully, and has the relevant tools installed with no errors on apt-get.Perhaps removing and re-installing the wordpress toolkit will work?

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Plesk 12.x / Linux :: Hide / Remove WordPress Toolkit

Jan 23, 2015

Is it possible to completely remove the WordPress Toolkit.

Or at least to remove the button from the Basemenü at "Server Management"->"WordPress" ....

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Plesk 12.x / Linux :: How To Disable Or Uninstall WordPress Toolkit

Jul 14, 2014

Is it possible disable or uninstall 'WordPress Toolkit' for Plesk 12.x?

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Plesk 12.x / Linux :: Wordpress Toolkit - Decoding Failed

Nov 26, 2014

My Wordpress Toolkit stops showing the Wordpress Installations.

Instead of that, is showing a yellow sign with the following error:

"Decoding failed: Syntax error"

I found this [URL] ... but it did not work for me.

I decided to reinstall several times my Wordpress site using my Wordpress backup.

The Wordpress installation using the Toolkit works fine, however, when I update Wordpress (core, plugins or theme) within my Wordpress dashboard, the Plesk's Wordpress Toolkit keeps saying there are still updates pending. Also I noticed that if I change the site's name in my Wordpress dashboard, the Plesk Wordpress Toolkit keeps showing the old one. (same happens with languages)

Although my website is working fine, after a while, not matter if I update or not my Wordpress site using the Toolkit, eventually I receive the "Decoding failed: Syntax error" in my Plesk panel.

Plesk version 12.0.18 Update #24, Centos 6.6 Final

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Plesk 12.x / Linux :: Wordpress Toolkit Complaining That PHP Version Is Not 5.3 Or Higher

Feb 5, 2015

We are trying to use the new Wordpress toolkit, but when we try to install an instance it says this:

Contact your service provider for assistance. Upgrade the system PHP CLI to version 5.3.0 or later, or set the correct path to the PHP CLI in the clipath option of the php_handler utility for a custom PHP handler.

Screenshot:

Now that would not be a problem if the requirements were not met, but there are installed PHP versions that are higher than 5.3 and the website is configured to us these versions...

# /usr/local/psa/bin/php_handler --list
id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom:
2 5.5.14 5.5.14 5.5 fastcgi /usr/local/php5514-cgi/bin/php-cgi /usr/local/php5514-cgi/bin/php /usr/local/php5514-cgi/etc/php.ini true
3 5.3.29 5.3.29 5.3 fastcgi /usr/local/php5329-cgi/bin/php-cgi /usr/local/php5329-cgi/bin/php /usr/local/php5329-cgi/etc/php.ini true
cgi 5.2.17 5.2.17 5 cgi /usr/bin/php-cgi /etc/php.ini false
fastcgi 5.2.17 5.2.17 5 fastcgi /usr/bin/php-cgi /etc/php.ini false
module 5.2.17 5.2.17 5 module /usr/bin/php-cgi /etc/php.ini false

The website is using this version, and the PHP CLI is defined in the php_handler tool

I must be missing something obvious.

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Plesk 12.x / Linux :: Wordpress Toolkit Parse Error - Cannot Connect To DB

Apr 21, 2015

I have over 5 WP installations on my Server and i installed all manual and had never issues.

Now i installed a again a WP Site and after i go to the Wordpress Toolkit to search for the new installation i got the following Message:

PHP Parse error: syntax error, unexpected '?' in /usr/share/plesk-wp-cli/php/wp-cli.php(23) : eval()'d code on line 1 {"err_code":0,"err_message":"

With error cannot connect to DB.

So all WP installations are running fine instead of the new one.... I didn't change any configs files of PHP all is standard, the wp-config.php is correct, the Site is running fine.

From my point of view is this an issue by Plesk due to Parse error message at the files of Plesk, see error message!

System:
OS Debian 7.8
Plesk Version 12.0.18 Update #43, zuletzt aktualisiert: 20. April 2015 13:17:36

I know with an older Version of Plesk 12.0.18 it was working fine too, so the bug was implemented with a MU.

I checked the file as well and find out that at all PHP files the code is not closed at the end so the "?>" is always missing. 

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Plesk 12.x / Linux :: WordPress Toolkit - Plugin List Is Not A Registered Wp Command

May 5, 2015

I'm attempting to utilize the WordPress Toolkit. After clicking scan on a webspace with WordPress installed the panel returns the error "'plugin list' is not a registered wp command. See 'wp support'.".

I've tried it on a few servers that has the WordPress Toolkit installed, but they all return the same error.

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Plesk 12.x / Linux :: Parallels Installation On Server - Wordpress Toolkit Not Functional

Jan 26, 2015

I have a clean installation of Parallels Plesk on my server, and I installed wordpress on two of my domains. I'm scanning for installations through Plesk Admin, and it shows two installations with empty name and the toolkit is not functional at all. Check the attached screenshot.

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Plesk 12.x / Windows :: Install New Plugins Via WordPress

Mar 23, 2015

Did a fresh WordPress install on a subscription. I was able to install new plugins via WordPress, and directly upload a theme file without any issues. However, when I tried to use the WordPress import too (uploading an 11MB XML file) I received an Internal Server Error, which brought the entire site down. No part of the WordPress site is accessible. Odd.

Checked the Plesk log - no errors there.Nothing in the IIS logs that shows an error either.When looking at the domain's logs, I see the 500 entry logged, but don't see any sort of reason for it having happened, to be able to resolve:

2015-03-23 15:43:59 W3SVC8 blackbird 66.147.239.188 GET / - 80 - 66.147.239.188 HTTP/1.1 Mozilla/5.0+(compatible;+MSIE+10.0;+Windows+NT+6.2;+WOW64;+Trident/6.0) - - tealeafswny.com.66-147-239-188.homeruncreative.com 500 0 0 331 288 3750

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Plesk 12.x / Linux :: Wordpress Website Errors With Nginx After Migration

Dec 31, 2014

For some reason I am receiving nginx errors after migrating all sites to a new plesk server. It seems only the default permalinks are allowing the websites to work, but custom permalinks aren't working.

Error page below.
Not Found

The requested document was not found on this server.

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Plesk 12.x / Linux :: Visual Editor Not Working After Upgrade To Wordpress 4.1.1

Apr 29, 2015

After a recent update (4.2.1) for Wordpress all of our sites showed issues when editing a page the "Visual editor" would not be available any more.

You would only see nothing where normally html text or WYSIWYG is supposed to appear. Text in editor window has the same color (white) as background (white).

I'm curious if others had same issue?

-- it's affected all websites
-- it's not plugin related
-- fresh websites with twentytwelve and hello world page have same issue
-- disabled mod (did not work)

eventlog:

[Wed Apr 29 15:10:12 2015] [error] [client xx.xx.xx.xx] client denied by server configuration: /var/www/vhosts/my-example-website.org/httpdocs/wp-includes/js/tinymce/wp-tinymce.php, referer: http://my-example-website.org/wp-admin/post.php?post=142&action=editClick to expand...

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Installing Wordpress Plugins Not Automatic

May 28, 2009

I have 2 different shared hosting accounts with 2 different hosts. On 1 hosting account I can install Wordpress plugins by clicking on the "install" link and everything is done, all I have to do is activate the plugin and I'm in business. On my other hosting account I signed up for yesterday, when I try to install a plugin I'm taken to a "Connection Information" screen. It says, "To perform the requested action, connection information is required" and there's a box for the hostname, username, password, and connection type (FTP or FTPS).

I also noticed that when I search for a plugin, the rating stars are all white (no yellow) on the hosting account that asks for the FTP info.

Both of these accounts were installed with Fantastico. Any ideas why my new hosting account acts this way?

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Plesk 12.x / Linux :: Where Does WP Toolkit Name Field Value Come From

Feb 4, 2015

Where does Plesk-12(Linux) WP Toolkit find the value for the "Name" field in the Toolkit display?

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Plesk 12.x / Linux :: WP Toolkit Email Notifications

Jan 23, 2015

I'd like to know if there's any way to stop notifications for updates from WP Toolkit. I didn't find anything in settings

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Plesk 12.x / Linux :: WP-toolkit Is Unable To Update Installations

Nov 4, 2014

WP-toolkit is unable to update WP-installations. The error is obviously due to user rights of the WP-toolkit compared to vhost user rights compared to file rights.

The error:
The WordPress plugins were updated with errors:Installation "My CMS": Warning: Could not remove the old plugin. {"err_code":0,"err_message":"Updated 0/1 plugins."}

Configuration:
- nginx and apache
- nginx processes php files via php-fpm

How do I set user rights or what has to be configured to have the WP-toolbox work again?

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Plesk 12.x / Linux :: How To Tell If Migration Is Still In Process

Jun 12, 2015

I'm migrating 11 domains from my old server to my new server, and it's been running now for 3 hours and the progress section shows 100% but it looks like it's still running.

And each time I check the "Domains" section I see a couple of my domains listed but not all of them yet, and the ones I do see the "Disk Usage" on one of my domains that I know is large shows the same figure each time I go to this page; it doesn't seem like it has increased at all.

How can I tell if the migration is still processing or if it has froze and I should restart the migration again?

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Plesk 12.x / Linux :: Migration From 11.5 To 12.0.18 - No Tab Mail

Jun 23, 2014

Since upgrading to 12.0.18 i have picked up a strange problem when creating a new email account.The Mail tab is not displayed and does not allow me to create email accounts, in version 11.5 I also appeared tab. I have reviewed the FAQ and the solution to change tables in the DB does not serve 11.5 (I understand that by varying the field names and values ​​in 12.0.18).

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Plesk 12.x / Linux :: Crontabmng Error After Migration

Feb 24, 2015

We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:

Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error

Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).

Is something comes with a config of the old server? All works proper until migration.

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Plesk 12.x / Linux :: Missing Resellers On Migration

Jun 3, 2015

We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.

First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true

The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.

While investigating this issue we have found:

1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.

2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1

3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.

In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.

We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?

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Plesk 12.x / Linux :: What Happens With Email On Old Server After Migration

Sep 2, 2014

If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?

Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?

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Plesk 12.x / Linux :: Wrong Permissions After Migration?

Sep 5, 2014

I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:

When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.

When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!

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Plesk 12.x / Linux :: Migration And Symbolic Links?

Feb 17, 2015

Just went through a migration and everything appeared to go pretty smooth, but we figured out there was an issue with symbolic links.

A site on an old server running plesk 12 had symbolic links in it. When the site is Migrated through the plesk migration tool, the symbolic links aren't preserved on the new server.

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Plesk 12.x / Linux :: After Migration To New Server - No Awstat

Nov 17, 2014

I have recently migrated to new server with Plesk 12. There was a webalizer even I used to have awstat. So I installed awstat and changed it in the settings. But every day when I synchronized the abonnement it changed alone back to Webalizer ... which I dont want

When I tried to deactivate or deinstall Webalizer in plesk using the update manager, I got an error:

"Some errors occured during installation."

Solved, changed settings in Customer Service Plan and synchronized...

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Plesk 12.x / Linux :: Watchdog Messages After Migration From 11 To 12

Sep 26, 2014

After migrating to a new server and also from plesk 11 to 12 i've got two watchdog errors:

/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory

Both files dont exist. Is it save to delete the scheduled taks or should those tasks exist?

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Plesk 12.x / Linux :: Php-fpm And Wordpress Permalinks

Apr 15, 2015

I've searched and tried every solution to this I could find. When Plesk 12.1 is configured to process php by nginx, I just can't get Wordpress permalinks to work. If I switch permalinks to default the pages will appear, but if I use something like day and date for the permalinks I get a Nginx 404 error. Of course if I'm just using Apache and it can read the .htaccess file everything works fine. I think part of the reason the solutions I find won't work is my main site is static with the wordpress blog in the /blog/ subdirectory. What would I add in Plesk to get permalinks to work correctly with wordpress in a /blog subdirectory. I'd also like to get WP Super cache working as well if possible.

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Plesk 12.x / Linux :: No Migration And Transfer Agent Found

Dec 20, 2014

Plesk from plesk server Migration, I want to do

I get the following error.

Error: No Migration & Transfer Agent found. Data migration cannot be performed.

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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