I've sent in for my refund over 7 days ago and still nothing. I've also got a ticket here which hasn't been replied to within 72hours. Pc-Core just give me my refund all I want is my money. I'm sorry you might be busy or something but just give me my money.
I've been waiting forever you should just give me my money!
We know the problem with geekstorage that their vps nodes are oversold.
i asked for a refund for the months i havent use yet, and they wont refund me, they just say that i will get credit, but i think it is not fair he can not hold my money for a service that has not been provided yet, im not asking for a full refund, just for the months i prepaid
i have 268 dollars in favor, i offer a deal to jay to just refund me 218 dollars instead of 268, and now he is not responding my tickets i have been waiting more than 24 hours to get a response
I've not posted feedback for past providers that haven't been so good, but due to bad service and a lack of refund after nearly 2 weeks, I really need to post my situation.
The site is pc-core.net, and they have had some fairly decent offers going on WHT.
After 5 days of good service from the dedicated provider PC Core, I ran into possibly the worst 10 days of running a website I’ve ever encountered and a further 12 days without a refund.
Here’s my story.
I signed up for a dedicated host in September, and my machine was made active on 25/09.
The server went down 5 days later on 30/09, and it took more than 24 hours to get it back up. So now we’re running on late 01 Oct 2008, but slow and sometimes unresponsive. The site then goes down completely on 05 Oct 2008. A response on 06 Oct 2008 saying they’re looking into the situation. Had to then wait 2 days, and post 3 replies to get a response on 08 Oct 2008.
One last response on 09 Oct from support, then I had to update the ticket 10 times to get another reply on 14 Oct 2008.
The server was down for 9 days with little to no response from the tech support, despite me continually trying to contact them.
Server back online briefly, then down again on 15 Oct 2008.
On 16 Oct 2008 I placed a ticket applying for a refund, which should be instant and my account cancelled instantly. Refund request finally got through on the 18th, server down but my account on their site is still live (so I’m still being invoiced via PayPal).
Their refund policy:
If for any reason you are unhappy with our service, and wish to leave during the first 30-days, PC Core will refund your purchase price less applicable fees in full.
It’s now 30 Oct and as I write this I’m still waiting for a refund (12 days waiting for a refund, still no response), still waiting for my account to be cancelled and I’ve posted numerous tickets asking for an update during the last 12 days.
I was told that they may pay me for the remaining days I had left after cancelling.
Surely a full refund is in order? Or at least the downtime and remaining time for the month.
I’ve been with 4,5 dedicated providers in the last two, three years but I have never seen any take more than 5 days to respond to server downtime, it’s appauling. The only thing going for the provider during my month with PC Core was that the staff were kind and helpful when they were around to give it.
Shall I chose the xeon quad core 2.4 GHZ or the dual core 2.66 GHZ for an adserver's database?
View 3 Replies View RelatedWhich is the better performer?
(1x) Quad Core Intel Xeon X3220 2.40GHz 2x4M Cache
OR
(2x) Dual Core AMD Opteron 2216 2.4GHz 2X1MB Cache 1Ghz HyperTransport
This is for a web/application server running, Windows 2003 Server Professional, IIS, MySQL, MSSQL 2005 Express, Plesk 8.5. The price is about the same.
i am having an issue with my vps recently my ftp is down and i cant restart my ftp not sure how i can get this fix.
View 8 Replies View Relatedwhen I try to go to a site of mine with the www like this one [url] It won't work but if I take out the www like this[url]it does work.
I'm not sure what could be causing this. As far as I'm aware everything is setup okay. I understand it's impossible for anyone who reads this to properly diagnose the issue without access to my server.
I've got the latest grsec stable, but i'm having a problem with getting ip_conntrack working.
I did the following with make menuconfig after copying my default kernels config file...
Networking -> Networking support -> Networking options -> Network packet filtering
framework (Netfilter) -> Core Netfilter -> Configuration -> Netfilter Xtables support
(required for ip_tables) -> "conntrack" connection tracking match support.
After a compile and reboot:
error: "net.ipv4.netfilter.ip_conntrack_generic_timeout" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_icmp_timeout" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_tcp_timeout_close" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_tcp_timeout_time_wait" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_tcp_timeout_last_ack" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_tcp_timeout_close_wait" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_tcp_timeout_fin_wait" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_tcp_timeout_established" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_tcp_timeout_syn_recv" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_tcp_timeout_syn_sent" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_udp_timeout" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_udp_timeout_stream" is an unknown key
error: "net.ipv4.netfilter.ip_conntrack_max" is an unknown key
error: "net.ipv4.ip_conntrack_max" is an unknown key
I did a ls on /lib/modules/2.6.27.10-grsec/kernel/net/ipv4/netfilter and dont see the modules that i see in the default kernels...
I'm having issues after changing my system time and rebooting for whatever reason it didn't take effect but now my VMWare servers wont boot. I get this error when trying to run a vmware-cmd
[root@plexus ~]# /usr/bin/vmware-cmd -l
/usr/bin/vmware-cmd: Could not connect to vmware-authd
(VMControl error -14: Unexpected response from vmware-authd: 511 Error connecting to /usr/sbin/vmware-serverd process.)
[root@plexus ~]#
also when i try logging into the web interface same error.
I've got a small box running as a fileserver with CentOS 5. Sometimes life is a little easier using a GUI for jobs rather than SSH.
As this is not accessible externally, I've got it to autologin to a non-privilaged user, and as part of that logon a VNC session is opened using the inbuilt remote desktop tool.
This was working perfectly, until I realised if I cold boot the server without a monitor attached, X11 wont start at all unless I attach a monitor to it.
I know I can start a VNC session from using vncserver, but this way allows me to logon to the server as if I was sat infront of it, rather than running an extra session.
Presumabley I can add something into /etc/X11/xorg.conf so X11 will start without a monitor hooked up?
I keep trying to restart Apache but it wont restart... I run a command line to restart it, but nothing happens. Here is what I have tried:
Quote:
-bash-3.1# chroot /home/fatehost.net/runtime_layeredpanel/
fatehost:/# /etc/
bash: /etc/: is a directory
fatehost:/# /etc/init.d
bash: /etc/init.d: is a directory
fatehost:/# /etc/init.d/httpd-users
Usage: /etc/init.d/apache2 start|stop|restart|reload|force-reload
fatehost:/# /etc/init.d/httpd-users start
Starting web server: Apache2(98)Address already in use: make_sock: could not bind to address 205.209.135.132:80
no listening sockets available, shutting down
Unable to open logs
fatehost:/# /etc/init.d/httpd-users restart
Forcing reload of web server: Apache2httpd (pid 5955) already running
.
fatehost:/# /etc/init.d/httpd-users force-reload
Forcing reload of web server: Apache2.
fatehost:/# /etc/init.d/httpd force-reload
Forcing reload of web server: Apache2.
fatehost:/# /etc/init.d/httpd-users restart
Forcing reload of web server: Apache2httpd (pid 13475) already running
.
fatehost:/#
fatehost:/# /etc/init.d/httpd-users start
Starting web server: Apache2(98)Address already in use: make_sock: could not bind to address 205.209.135.132:80
no listening sockets available, shutting down
Unable to open logs
fatehost:/# /etc/init.d/httpd-users stop
Stopping web server: Apache2.
fatehost:/#
fatehost:/# /etc/init.d/httpd-users start
Starting web server: Apache2(98)Address already in use: make_sock: could not bind to address 205.209.135.132:80
no listening sockets available, shutting down
Unable to open logs
fatehost:/#
fatehost:/# sudo /etc/init.d/httpd-users stop
bash: sudo: command not found
fatehost:/# su root /etc/init.d/httpd-users restart
Forcing reload of web server: Apache2httpd (pid 20391) already running
.
fatehost:/# /etc/init.d/httpd-users reboot
Usage: /etc/init.d/apache2 start|stop|restart|reload|force-reload
fatehost:/# reboot
WARNING: could not determine runlevel - doing soft reboot
(it's better to use shutdown instead of reboot from the command line)
shutdown: timeout opening/writing control channel /dev/initctl
init: timeout opening/writing control channel /dev/initctl
fatehost:/# WARNING: could not determine runlevel - doing soft reboot
bash: WARNING:: command not found
fatehost:/# (it's better to use shutdown instead of reboot from the command line)
> shutdown: timeout opening/writing control channel /dev/initctl
> init: timeout opening/writing control channel /dev/initctl
>
fatehost:/# /home/fatehost.net/runtime_layeredpanel
bash: /home/fatehost.net/runtime_layeredpanel: No such file or directory
fatehost:/#
I have complied exim 4.66 version using the source, now i do not seem to make it work
i am getting the fallowing error when i try send mail
$ exim xxx@xxxx.xxx
test
2007-03-06 12:36:44 1HOeWd-0000SH-EZ Cannot open main log file "/var/log/exim/mainlog": Permission denied: euid=8 egid=12
2007-03-06 12:36:44 1HOeWd-0000SH-EZ Failed to create spool file /var/spool/exim/input//1HOeWd-0000SH-EZ-D: Permission denied
2007-03-06 12:36:44 1HOeWd-0000SH-EZ Cannot open main log file "/var/log/exim/mainlog": Permission denied: euid=8 egid=12
exim: could not open panic log - aborting: see message(s) above
when i do $ service exim restart the service fail to stop and but starts OK.
there is no control panel installed on the box.
I'm running Plesk 8.4.0 and for whatever reason apparently IonCube didn't come pre installed or wasn't working so I tried installing it which is just getting the .so files and adding it to the php.ini that didn't work so I tried Zend the installer said it was complete but again no go. So I have this for an error
[root@liquidwind ~]# php -v
Failed loading /usr/lib/php/modules/php_ioncube_loader_lin_5.1.so: /usr/lib/php/modules/php_ioncube_loader_lin_5.1.so: undefined symbol: zend_unmangle_property_name_ex
Failed loading /usr/lib/php/modules/php_ioncube_loader_lin_5.1.so: /usr/lib/php/modules/php_ioncube_loader_lin_5.1.so: undefined symbol: zend_unmangle_property_name_ex
Failed loading /usr/local/Zend/lib/Optimizer-3.3.3/php-5.2.x/ZendOptimizer.so: /usr/local/Zend/lib/Optimizer-3.3.3/php-5.2.x/ZendOptimizer.so: cannot restore segment prot after reloc: Permission denied
PHP 5.2.5 (cli) (built: Jan 19 2008 10:30:38)
Copyright (c) 1997-2007 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies
with Zend Extension Manager v1.2.2, Copyright (c) 2003-2007, by Zend Technologies
[root@liquidwind ~]#
to implement a chat but I need that it wont overwhelm the server if is easy to set up it would be even better!
I am trying phpfreechat which uses ajax files as container, is that method better than using mysql as a acontainer?
quad core processor vs Intel Xeon 3060 Dual Core Conroe Processor which is better any why?
View 2 Replies View Relatedif there is anything I can do to make ImHosted answer my emails. I signed up like two months ago. Asked a support question got no real answer. Just circles I guess they don't know much about hosting or just like talking in circles. So I canceled in about 3 or 4 hours. Then after a week of sending many emails they finally refunded after I started a paypal dispute. I forgot to cancel the subscription in paypal so the next month I was charged the 30 bucks. Now they answered first email and said they would take care of it.
Now two weeks has gone by they don't respond to any emails and the chat says that its billing and I have to contact them only by email. So now I guess I'll have to wait for paypal to try to get my money back. Its sad I don't have an account with them but they won't give back my money. I would watch using there service. There servers are deathly slow. Nothing works like it should. They have support chat but really all they do is have you submit a ticket.
I would like to know if i close account, has there any charge fee?
why not ask him directly? because they don't have reply me almost 30 hours.
also moneyback has time limited, i have no time waste)
(Odd, they reply first in support but billing....)
anyone has refund experienced?
I don't want to pre-empt too much but has anyone here succesfully received a refund from EuroVPS?
I was a long time lurker here and see that they seem to get good reviews so I signed up a VPS there. Now I'm not sure it was the right decision. I've asked for a refund and its all gone silence for 2 weeks despite repeated and polite emails as well as phone calls.
no needs to go or to stay with a poor company like liquidweb, all i can say about liquidweb is: "They love money more, more and more then a customer"
They stop to offer a money back guarantee. why? a man from liquidweb may tell us.
any way, i cancelled my vps, they took my money, hope you enjoy (LIQUIDWEB)
I have this problem today after a fresh install...
I think its maybe i havent dont it proper im not sure..
But a client joined today and i have new account created auto after payment and well it says in the whmcs the user has an login and password but when i tried to login with it it said login failed
Also it trys to login to whm not cpanel with the account, even tho its set up as shared hosting in products...
the login link is : [url]( i removed name for security)
So this is a new problem for me, and I have no idea what could be broken?
My server works, but none of the sites load.
Server ip is 69.162.121.170, one of the sites is bloghost.cl
Where should I start looking? When you try to visit the site it just tells you it cant establish a connection. All I did was restart the server today, and now nothing works
can someone give a comparison betwen this two
Intel Quad Core Xeon X3210 vs Dual-Core 3040 Xeon
I purchased a dedicated server from Iweb back in October, I was paying 134.00 a month, no setup, etc.. After 3 weeks, I decide that a dedicated server is not what I need, and cancel. I attempt to cancel, and basically have to deal with my account manager only, as no one on Live Chat, etc.. can help me for whatever reason. Iweb has a 30 day money back guarantee, I have been waiting nearly 4 weeks for a refund. During this time, I have been getting overdue notices as well as today getting an invoice that I had a "Successful Payment" to Iweb for 134.00$ (the cost of my monthly service.)
I have been in constant contact with my Iweb manager, who is "very disappointed" in the accounting department and will process the refund immediately. Now, he is going to "talk to his boss," to get things sped up.
Today, I log in to web chat to talk to him, and he is "busy," and will call me when the refund is complete.
All in all, the actual web service was good with Iweb, however, their business practices are the worst I have seen thus far. Everything is this round-about procedure which is painful to deal with.
My philosophy is, if I can pay YOU for your services immediately to get started, then YOU can pay ME just as quick. It wasnt like I could get my dedicated server started with a "I'll pay you as soon as accounting writes you check in a few weeks." Extend the same courtesy to me.
Last week I asked my friend to pay gplhost.com for VPS server EUR25 through paypal. They said they require to authenticate me in order to set up my account. Since paypal account is not mine I was unable to pass this authentication. I said, it's OK just refund me my money. They refused to give me my EUR25 back saying they will report me to authorities for "credit card fraud"!
I understand that my behaviour MAY seem suspicious but isn't it my right to refuse give my personal information to anyone? And isn't it my right to receive refund if I don't want to disclose it?
Shall I advise my friend to initiate dispute with paypal about that? I won't give up until I get my money back.
One of my customers has been having a problem with his index files not showing up. It'll display the parent directory, and you can clearly see the index.html file in there, but it won't show it as the index.
It happened in one directory, and I went into .htaccess and did DirectoryIndex index.php.... but now i'm wondering if its part of a bigger problem, because its happening to other folders now.
Which one you suggest for running database server and VPS's?
Dual Xeon3ghz 1mb dual core vs Quadcore 6600 2.4ghzx4 core 8mb.
vaserv does not reply my emails now that Rus has kindly provided me a refund ( after my node has been wiped and before that my backup took almost 14 days to get made and after that the catastrophe took place)
Ive sent 3 emails asking for this ( maybe 4) and no one replies back..
I purchased some services from hostfresh.com but after waiting 3 days for my hosting to be set up (just basic web host space) i decided to switch to wrzhost.com where i was ready to go within 10 min of buying the services. I sent a support ticked to hostfresh(before i asked for the refund) and a lady told me to contact sales , when i told her i was getting no reply she again told me to contact sales so i bought else where. I emailed sales and billing 2 times each and sent 2 support tickets to them over a week and a half but have gotten no reply at all and when i sent a ticket to the lady that was actually replying , she now wont reply to my tickets also.
Anyone else have a problem with them and how did you get your refund?
Paypal was used to pay
I initiated a account cancellation on around 31st July through sending an email. In response I was advised to open a ticket by logging into the Control Panel I did it as requested. Till now account is not canceled and day before yesterday I got charged for another month. Actually thats the time I came to know that its still not canceled. Since then I am contacting FH HelpDesk and I am just getting the same reply "I have put a note to my manager" It's happening for two days now. Yesterday I was told my request will be closed by late evening and I will be given the refund...but no action.
Now I contacted them again, got the same reply "I have put a another note to my manager"
I know probably I am whining out my fustration but waiting for a month and then manager is "unable" to take a look at note by the support...not sure whats happening
To the full disclosure, I had signed up multiple times with FH (may be 6-8 times) in a year or two period and had canclled the account on differnet occasions (due to my busy schedules I am unable to maintain the site) and I have always got a fantastic service to say the least...but this time...
I would like to share my 8 day experience with Steadfast.net.. while it end up with me with a refund, I still highly recommend Steadfast.net as the refund was through no fault of theirs
I asked Steadfast.net several pre-sales question and they responded very quickly despite I was just window shopping. Satisfied with the information I received, I signed up for a Basic Plan with them on the 19th of Nov.
Turn of events:
1. I set up Prestashop shopping cart on Steadfast.net, everything worked
2. Turned on Friendly URL in Prestashop, not working
3. Sent a ticket to ask if URL Rewrites were enabled, answer was yes
4. Installed a script to test URL Rewrite on/off, confirmed it was on
5. Troubleshooted myself, spent hours, reading Prestashop forum
I built a web hosting server, the following is its state
Cent os 5
AMP server loaded updated (installed it as a complete suite during installation so it was all set to go with php mysql modules loaded)
webmin
usermin virtualmin
created 2 named based hosts.
now when i load up wordpress in a site and try to run install.php
the following pops up
"Sorry, I can't write to the directory. You'll have to either change the permissions on your WordPress directory or create your wp-config.php manually."
I had this issue before and research said to redo the entire server (tried everything and was fed up had fedora then"
you can have a look at www.itgrunts.com just click create config file and the errror pops up.
The php and mysql db work great on simple scripts but i dont know why this happens.
i worked with assigning the users and apache user to the directory and everything, no joy.
