Need Gate.com Reviews
Jun 15, 2008I'm thinking of signing up with gate.com. I'm looking for positive and/or negative experiences.
View 5 RepliesI'm thinking of signing up with gate.com. I'm looking for positive and/or negative experiences.
View 5 Replieswhats your experience or heard about Gate.com?
View 14 Replies View Relatedhere is my experience with Gate.com
I went to their website to order a VPS. They had a special offer on the Linux server, and I asked a sales rep via the telephone if that offer could also apply to the Windows VPS and I could just add the difference. She told me yes, and that I should order the VPS, and then call their support line and have them add windows to it once it is up.
Well the site was confirmed after hours, but they have an 866 number up at the top, so I called that.
Their technical support girl answered, and she said that she couldn't add windows to it, because it was a special. I explained the situation to her and she said call back on Monday (this was Friday).
So then I notice two charges on my credit card, one for 19.95 (the sale price, it was 1st month free, and i just had to pay setup fee) and one for 15.00
So when I checked into it Monday they said that they said that the 15$ charge was for their "technical support call" when I was told technical support was free for the servers. Then I asked about having it changed to windows and they said they could NOT add windows to it, that I'd have to pay regular price. I said well that's not a big deal, I didn't mind. But they would not refund the setup if I placed a new order, so I would be out the $20.00 on that, even after I explained to them the situation. Then they finally refunded the $15.00 technical support fee, and I closed my account. In the end, I'm out 19.95 and waiting for the $15.00 to come back, not a big loss for the knowledge but, a loss none the less.
just thought i would post my experience with gate.com. i ordered their biggest vps plan, with 512mb or memory. i was pleasantly suprised when i logged in and found they had actually given me 1GB. the problems started when i went to login to plesk, they had not installed it, but they fixed that quickly. (although tech support for anything other than this would cost $15 per incident) the biggest problem with them is it appears that they oversell the lines to the dedicated servers, and for much of the time, it takes a VERY long time to load pages, if they even load at all. i cancelled my account though, without any of the problems i have heard they have with cancellations.
do you think that Service and price in gate is good?
Monthly Rate $49.95/mo.
Annual Pre-pay Price $499.50/yr.
Setup Fee $19.95
Windows 2003
Disk Space 25GB
Data Transfer 1000GB
Guaranteed RAM 512MB
Websites/Domain Names 10
Mailboxes Unlimited
gate.com/vps/vpsw100.htm
I have used this forum a lot recently and just wanted to give back.
I had my site hosted with gate.com for about 2 years which had been "OK". I wanted shared windows hosting with a real SQL Server account included and there weren't many options. Gate.com was only $10 at the time for a shared windows site with 100MB MS SQL included. Down time has been nowhere near 99.99%. Several times a year the the site was down for days at a time. I was nearing my 100MB SQL limit and noticed that SQL was no longer included with their new plans, so I started doing some research on this site.
Right after that they migrated to new servers. Based on some domain names, setup screens... that I've seen recently, I believe that they were bought out by hostway.com. Since then, everything has been horrible.
They moved my SQL database to a new server, but kept the old one with the old name visible on the web. Since you can't have 2 computers with the same name and they didn't tell me about the change, the new server had to keep the old name but I couldn't access it with that name. They never told me about this change and never gave me access to the new server. After calling, one tech support guy actually gave me a CNAME as the server name. Like I could access the server using a name ending in hostway. <- yes, not .com, just a dot at the end.
The aliases that were pointed to my domain were redirected to some investment club. One tech guy tried to fix it by deleting the alias from my account and then re-adding it.
The script he used to do this automatically charged my credit card for $10 for each alias and only worked for one of them. He said it was up to me to contact billing to fix this. Three weeks later, the alias that worked was broken again - pointing back to the investment club.
Gate.com also had phone support (originally a plus), but hold times during this transition period could take an hour. Filling out a ticket took 3 weeks for a reply.
I had already decided I wanted to try out a VPS because I had a couple more sites I wanted setup and I didn't want to get nickled and dimed for each one. Again, I wanted Windows Hosting with SQL Server included. Based on some reviews I read here I decided to go with KickAssVps.com. Their Plesk license includes 10 domains for free (I need 6), they have a free SQL Server 2005 1GB coupon (still available on this site until October 1st), and RAM was great at 960MB which I now realize is a lot more than I need.
Have only had the site for a 9 days but so far I am happy. Registered the account late on a Saturday and it was setup by 11PM that night. Questions have been answered in a couple of hours. The KickAssVPS.com site doesn't have the greatest support, but you aren't using any custom tools from them. Help for Plesk, Virtuozzo, DNS setup, IIS... can all be found online and so far I haven't had much of a problem.
I get about 8500 page-views a day and RAM is still under 300MB. Having SQL off server instead of using SQL Enterprise Express is great. Users of the site have commented that the site and chat both respond noticeably faster now. Remote Desktop is also very fast.
Uploading about 1GB of images took a very long time, but not sure if that was on my end or the server.
Sorry for the long rant. Just needed to release some aggression against my old provider.
I was looking at ovh.co.uk and there prices seem to good to be true and searching webhosting talk it says no results found. so does anyone have good or bad reviews about them?
View 14 Replies View RelatedIs anyone in NYI.NET.
How is their facility, etc.
i found a nice ovh server which is a quad core with 8 gb of ram on a 1 GBps port. I saw a few reviews and i heard people say that they will lower your speed or something. What i need to host is a game server which uses a lot of upload. At least 10 mbps at MOST excluding users that have to download a 5 mb file. Perhaps if i tested my upload on speedtest.net if i had a ovh server that is on a 1 gbps port. What would the upload be?
View 10 Replies View Relatedsome PLESK VPS solutions for my business and ran across 1 & 1. Does anyone here have any past/current knowledge of their service and support?
View 0 Replies View Relatedi have registered on Mochahost.com to Get a VPS, the prices are very good and the Datacenter is " Theplanet.com ". i need your reviews about Mochahost.com if any body is or was a customer on it.
note : they told me that i'll get the VPS after 24 hours is it normal or what?
Anyone here used Midphase? Over at WHT you can find as many negatives as positives for almost anyone you chose. Anyone at Sitepoint used them? I'm very cautious about switching and have checked into several web hosts. I would stick with the one I have now, but server load spikes seem to come at the worst times and stay around for hours.
View 13 Replies View RelatedI have no previous experience about VPS. I'm on the way up to VPS and looking for the most suitable one for myself.
Can anyone suggest? how do yo u think about vpsland.com?
What's the reviews like on SolarVPS?
Are they reliable?
I'm thinking about going with quillhost after my nightmare with Hostchum.
I'd like to know about peoples experiences with them or if there are any topics that can help me out.
where can I search for reviews. I searched for reviews in the search area of the site but did not get any on Websitepalace.com. If you know or have anything to say about Websitepalace,
View 6 Replies View RelatedI was looking around at DataCenterMap.com and I found rackster.com for colocation.
I am just wondering, has anyone here ever used them or read reviews of them before?
does anyone here host with Peer1 or ServerBeach (same company)? I see their advertisements here at WHT non-stop, but I have yet to see any reviews, positive nor negative.
View 3 Replies View RelatedI'm with ASmallOrange ( ASO - www.asmallorange.com ) already for more than one year. I have to say I have been very happy with the quality and service I have received.
SERVER
Server is very reliable. Yes, I encountered some issue months ago, because some DNS attack and password issue on ASO's staff, but they handle the situation very good and they was honest about it.
SUPPORT
Their support is fantastic. Actually, I seldom contact support since everything is okay, but when I did, their reply is fast and prompt.
COMMUNITY FORUM
They have good and active community forum.
PRICE
Their price is reasonable. Yes, ASO do not offer "unlimited" but their prices compared to quality is okay.
MY SITE:
Since it is required, my site with ASO : www.midave.com
any reviews on vpsrush?
I know they have started in just 2009, still there could be users who would like to share their review,
was lookin their plans for one of my friend, their plans look good
may be even impressive but after the mess around with the newly dooming/scam hosts such as hostchum, sarora, resellerways, it makes me think more than twice before selecting an host
See, I don't wish to raise up a discussion on the hosts again, its just my way of lookin at those recent dumb hosts which let lots of users in pain, including one of my dear friend.
I know its good to think twice, but it has made me lose faith really badly in the hosting industry thanks to the kiddies and scam hosts, to gain confidence back in the hosts might be a real tough buy
I know serving, wiredtree are still around but I am referring to the low-budget hosts..
Does anyone have any experience with WholesaleInternet? How's the uptime, support, etc...
View 9 Replies View RelatedHas anyone been with Sarora Hosting?
What was it like?
What was the support like?
How was the Quality of the VPS?
I have seen the odd one or two reviews on MoxieHosting dating back a couple of years ago. Are there any latest reviews that people might have on MoxieHosting?
View 0 Replies View RelatedI am trying to find out if this company is legit.
Take a look at their plans here: [url]
Also, anyone have some reviews on their customer service?
Are their servers managed?
i place my first order with resellerways.com around 2-3 month ago but on that time their servers have many problem and goes down and etc but actually i should say Mike management is really nice and after 2 month i place new order with resellerways and when i check their servers i see they are really changes all things and have really excellent servers with fast speed.
View 14 Replies View RelatedSince moved to Seattle area 2 years ago, I searched for a Supermicro-server-built vendor closed to Seattle. I found some, but their pricing seem expensive. Some others are very slow in response, even from other WHT users, they seem good. Recently, contacted Scott Lee at Kerbo System, and I believe I have found a good one.
As usual, I sent a lot of pre-sales questions. Scott is very nice, to answer all questions with details. He shows a good experience in server hardware building. Then, I decided to order a new dual Nehalem system with them. Transaction went smoothly, and I have server on time. He even took some photos of servers for me, before shipping out, so I can show to customers. He also noted down for me all series numbers of all parts in server, so I can keep track, in case something wrong.
At first, I am not very impressed with their home page, but please don't let you down. Drop Scott an email with your requirements, or what you are going to do with server, he will reply with his advice, what he's thinking the best in your case. A good service, especially for business likes ours, not in the US.
So, a short reviews about Scott Lee and Kerbo System. I would highly recommend them to anyone needs Supermicro servers in the West coast.
Scott, thanks for a good service. We are looking for a long term business relation.
I've searched through this forum and only eleven threads about "BlueTurbo" show up. Does anyone have experience with this company, specifically regarding their support, network performance/uptime, and hardware?
View 5 Replies View RelatedAnyone knows VPSComet.com? Is there any reviews about their VPS? I searched here in WHT but could not find a review.
View 3 Replies View RelatedHas anyone used Pacificrack [url]?
Please any reviews are appreciated.. How is their "management", also their support ticket time reviews..
I have been a SolarVPS customer for about half a month and I am very happy with their service. I have not had one single downtime and their support was top notch the few times I needed them.
For verification a domain I have hosted there is [url]
has anyone ever used whirlhost for VPS hosting? I've tried searching the forums, but can't find any reviews. Has any WHT member been hosted with them?
View 9 Replies View Related