My 1 Year Experience With JaguarPC (Enterprise Plan)
Aug 1, 2007
1. Transferring the sites to JaguarPC
- Moving the sites to them was kinda rough, but with Veena's help
everything was fixed in the end.
I wouldn't say their tech support was not helpful, it's quite the
opposite, but sometimes though not too often, I've got the impression
I was communicating with some kind of auto reply machine.
- I've had 100% uptime (measured by the third party service) for the last four-five months. It was 99.2-99.5% some months last year, including scheduled maintenance downtime, server move, etc.
3. Transfer speed, site speed
There had been problems in the past year with site speed and extremely low transfer rates in/out, but it was fixed. I can see all of my sites up and loading pretty quickly.
4. Server load
When I had a big vbulletin board and gallery hosted on my VPS, I should admit I was experiencing server load problems now and then especially when 100+ people tried to use Flash Chat.
I don't have this board anymore, and therefore no server load problems.
5. Tech Support
- In general quite solid and reliable, but a bit uneven.
While some of their tech staff is brilliant and replies within 30 min,
and makes sure the problem is fixed, there were a few that probably
didn't read the tickets properly and didn't understand the nature of the
problem right away.
But then again, their tech support managed to assist me every time I needed them last year.
Don't know much about current situation now, I haven't tried to contact JaguarPC Tech Support for quite a while, which actually is a very good sign, right?
- Very reasonable, among the lowest in the market as far as I could see. And they also have Cpanel included in the price, lots of features, traffic, and pretty good storage space.
- So far I see no reason at all to change my hosting provider. I think I will continue a bit longer, a year (or two?).
I've been with JaguarPC for over a year. I hosted two sites, one on VPS, another on semi-dedicated. I had to give up VPS after a couple of months when it turned out it was impossible to upgrade my operation system despite several attempts.
Today I'm canceling the second site on semi-dedicated server even though at first it was good (and cheap compared others). Unfortunately, over time the server was getting less and less reliable, there were frequent outages and connection problems. It seemed I was usually the first one to spot the problem and I opened a ticket; one of them had a dozen or so replies as I would post almost every day that the site was down or slow. So I had to leave this semi-dedicated too.
despite server performance issues, they have fast and friendly support; I liked to work with these guys and they showed patience. They even offered me free upgrade on VPS to a better operational system, but I chose to move on to try other waters
they were flexible enough to install software I needed without problems
server problems, probably some overselling and/or not enough attention to the bad guys with buggy or heavy websites
Now I moved to GlowHost.com and pay over two times as much for a semi-dedicated server. Here are my first impressions:
server seems OK so far,
support - they are also fast (probably even faster than JPC), even though they seem not to be as flexible as JaguarPC regarding installation of common software. For example, I asked them to install zlib to use gzip compression, but they said they know better and gzip compression is not something that would benefit my site and I would have to move to a dedicated server to have it installed (?). I was a little surprised since even some regular shared hosts have zlib library installed and I would think a semi-dedicated server (with no more than 30 domains on the server as it's possible to host only one domain and considering the price) should be treated as something more than just a shared server and users who choose semi-dedicated server actually do it to improve performance over shared server.
Either way, I'll see how it goes later; as long as the server is stable and fast I guess I shouldn't complain.
It has been one year today that I have had a VPS with JaguarPC. It has been a pleasurable experience.
From day one I received prompt curious service from their sales department and support the few times it was needed.
I was overseas on trip to Bulgaria and Turkey right after setting up my VPS. I messed up something just before I left that caused the VPS to crash while I was away. It was my error - I was out of the country and my assistant who knows little about running a VPS was able to get out an email to me in Bulgaria. I opened a ticket with support and gave them my friends email address so they could work with him and that was all it took.
Support had my system up and running in no time even though I messed up.
The VPS has run perfect since. Just recently my VPS was moved from the Houston Data Center to the Atlanta Center. The migration went great and the new server is outstanding. Fast and very responsive. WHM/Cpanel a resource hog as it is loads almost instantaneously now. Two Dual-Core AMD Opteron(tm) 2210 Processors! The VPS has only 8.3% of memory usage with no disk swapping. SATA drives in RAID 10. My old server was always at 46% which still was good.
Regardless of what you may read here from some grippers - you too can have a good experience at JaguarPC.
Right now you can get 15% off for life on a VPS - if you are looking for a powerful server to have a VPS on the current ones Jag is selling are it! (till Feb 15)
I am no employee of JaguarPC just a happy client who wants to tell the truth about my one year anniversary with the company.
The company has a great forum where a good group of old time customers help other customers with installs or whatever with their hosting needs. Even the resident wacko VIN DSL is a big help when he wants to be
They continue to improve all faucets of the company with new ideas and services -that along with the continuous hiring of an excellent team of sales and service personnel as the company grows make it so that I can look forward to another good year at JaguarPC.
what people think about jaguarpc I haven't been there too long yet I find the servers some what slow... or I should say VPS's there customer service is good yet I found knownhost to be better performance wise.. I just want to know what others think
I like to create some service plans using the cli-tools, /usr/local/psa/bin/service_plan.I am able to create a service plan, but I'm unable to create a service plan inside a reseller plan. For example I cannot "tell" the service_plan script to add the created serviceplan to a reseller plan. Is it possible to create a serviceplan inside a reseller plan, using the cli?
I am running a server with Windows Enterprise 2003 installed, it has 32GB RAM installed but in control panel I can only see 15.5GB RAM, I understand graphics cards etc will take some of the RAM so I suspect Windows is only seeing 16GB, instead of the installed 32GB, anyone any idea as to why I do not see all 32GB.
experienced people in Windows 2003 Server edition then me.
Now working for this client of mine seems they have much more problems then just a single hard drive issues as posted in another post.
Now they also have a Windows 2003 Server Enterprise Edition on their server, which is activated but their Product Key fails every time they try getting an update like SP1, etc...
Now, I'm guessing it's because their product key isn't the original or fake as they never purchased Windows 2003 but the tech they fired installed it any ways and got it working.
So I went out and purchased an Windows 2003 Server Enterprise Edition (OEM Version) as it's cheaper and I had to build a system recently so that worked out pretty well.
Anyways, using all of the tips on the internet to disable or deactivate windows worked well but when using the Activation Wizard and entering the new product key, it just comes back to the product key area again. So I've called Microsoft and the guy on the phone wasnt able to help me nor activate the windows.
Does anyone here have experience with Windows 2003 Server and would know why this is happening or know a fix?
Do I have to reinstall the OS?
If reinstalling, can I do it the same way as Windows XP that you select to install a new operating system, then select the partition, it detects the operating system on there and replaces the OS files only with the new ones but leaves everything in the same state, does something like this work or is available in Windows 2003 Server?
we have a customer who has Red Hat Enterprise Linux 4 on there server and they have asked us to install GD-1.8 and perl-GD-1.33-1.i386 every time we try and install GD-1.8 it says 'GD-2.2 is newer blah blah' and we can not continue. Dose any one know how this can be done and if so could they please give us some information of how to do it.
we have been thinking about forcing 1.8 to install but we do not think this is a good solution as it will cause other problems.
I'm in an environment where we have hundreds of users uploading content to a web site.
With the current system, someone could potentially run a command that would wipe out hundreds of files (and it has recently happened). We are currently looking at ways to improve security and prevent "accidents" by separating the public server into to parts.
A public server and a quality assurance server. Everyone would have access to the QA server, and the QA server would upload all changes to production.
I personally see the benefit, but don't see the problem being completely solved. Does anyone have any advice on this or link to articles or books that might help to set up a secure web server structure?
I'm also curious as to some suggestions on forums really geared towards server hardware discussion. if you know any good ones, please let me know
anyway, here's the situation:
I currently lease my servers. I'm planning on switching to colocation. three primary functions need to be met:
1) web server 2) mysql server 3) mass storage
I'm contemplating the best way to do this. price is a concern but I'm willing to pay more if it's warranted.
would it be a bad idea to have the mass storage and the webserver on the same machine? ie, take the web server box and just throw in a SAS/SATA RAID card and put in the extra disks. it'd obviously save in overhead costs.
if I do put them on one box, should the OS be booting from seperate physical disks from the rest of the storage?
if I don't put them on one box, ie, the web server and the storage server are seperated, what would be the ideal way to connect them? just ethernet/LAN, through a fibre connection, etc?
and that brings me to another question... why does SAS have external adapters if it's not supposed to be used to directly attach the array to more than one box? can it be used this way? is there a reason it shouldn't be?
my clients with getting up some VPS's (around 16 - 24 to start) so he can consolidate some of his servers. Due to his need for windows as well, we'll be going with XEN.
His big thing is to consolidate 4 of his webservers into VM's over seperate boxes (like 1GB ram each) and maybe even VM his SQL box so he can get an MSSQL in there for later on.
My question is: How does the opensource XEN compare performance wise to XenSource ENT? At times he'll need to pull some good network transit (100Mbit+ over the LAN) and we want to make sure it isn't going to lag out or simply just not work.
I have a somewhat unusual question for a hosting forum, but it seems to fit here reasonably well. I figure that anyone who does colo would know about buying and selling servers.
Right now, I have a very high-end system, basically a Sun V40z: [url]
It is fully configured with processors, memory, but only has a single hard drive currently. The system comes with a built in management processor and OS; from the console you can boot/restart the server, check which DIMMs or processors are working (or failed), etc. It has been barely used, and is in mint condition.
I'm thinking about selling it, because I'd prefer a smaller, more compact server.
Where do you guys go to sell servers? Based on listings here, the server seems to sell in the range of 20K, with a warranty of sorts (30 days): [url]
Obviously, I can provide no warranty, but I have pretty much the same configuration.
It's meant to be a pretty high-end database server, and I just don't need this many horsepower.
We have been using XenServer Enterprise v4.x, and are quite satisfied with it. The new version (v5) with High Availibility capability is quite a beast.
We are in need of several licenses (Standard/Enterprise) and just want to make sure we are getting the best price. For anybody that uses it, who are you getting your licenses from? And how much are you paying from these resellers?
just changed to JaguarPC's VPS for less than 3 days. Till now, bad experiences.
Firstly, the VPS was activated after more than 24 hours, too far away from their stated "in a few minutes".
Secondly, Server has been down for nearly three times during the last 24 hours. At least, I got three times today, when all my IPs were not pingable. Responses from JaguarPC was either they were rebooting the server, or that server was offline and they were contacting their datacenter.
Thirdly, just after I've uploaded all of my websites and repointed the domains, I realized that named was not working. I tried several methods and failed. So I turned to their support. When I think the problem should be fixed, I got the reply from the support, stating the server was offline, they've contacted the data center. Further more, they asked ME to contact them once I find the server is back online, so that they could go on with my named server problem.
So, my sites are still down. They are not big sites though. I'm now thinking hardly, if I made a mistake when I decided to change to JaguarPC.
Anyway, their 24/7 support responsed really fast...