My 1 Year Experience With JaguarPC (Enterprise Plan)

1. Transferring the sites to JaguarPC

- Moving the sites to them was kinda rough, but with Veena's help
everything was fixed in the end.
I wouldn't say their tech support was not helpful, it's quite the
opposite, but sometimes though not too often, I've got the impression
I was communicating with some kind of auto reply machine.

2. Uptime

- I've had 100% uptime (measured by the third party service) for the last four-five months. It was 99.2-99.5% some months last year, including scheduled maintenance downtime, server move, etc.

3. Transfer speed, site speed

There had been problems in the past year with site speed and extremely low transfer rates in/out, but it was fixed. I can see all of my sites up and loading pretty quickly.

4. Server load

When I had a big vbulletin board and gallery hosted on my VPS, I should admit I was experiencing server load problems now and then especially when 100+ people tried to use Flash Chat.

I don't have this board anymore, and therefore no server load problems.

5. Tech Support

- In general quite solid and reliable, but a bit uneven.
While some of their tech staff is brilliant and replies within 30 min,
and makes sure the problem is fixed, there were a few that probably
didn't read the tickets properly and didn't understand the nature of the
problem right away.

But then again, their tech support managed to assist me every time I needed them last year.

Don't know much about current situation now, I haven't tried to contact JaguarPC Tech Support for quite a while, which actually is a very good sign, right?

6. Price

- Very reasonable, among the lowest in the market as far as I could see. And they also have Cpanel included in the price, lots of features, traffic, and pretty good storage space.

7. Conclusion

- So far I see no reason at all to change my hosting provider. I think I will continue a bit longer, a year (or two?).