Moderation Software For WHM/CPanel For Your Staff Members
Apr 5, 2008
Can you guys recommend any software that allows you to give certain staff members access to your WHM, but can restrict what they can do in WHM, like they can create accounts, but many not suspend them or terminate accounts?
Here's one software I found: [url]
I'm just wondering why CPanel.net hasn't even made something like this yet?
I'm currently owning a website with little less than 500,000 users. Many of these users have been asking if I could send out updates about the site per email, like once per week or preferably once per day.
I'm not sure about the best way to do this. I did some reading and some people seem to suggest to get an extra dedicated server to send out the emails. Others say it's best to use a cloud service with SMTP relay, while I also saw suggestions to use a website like [url]
I have checked into mailchimp, and appearantly this whole thing will be very expensive if I want to send out email to so many users. I'm not an email marketeer and neither do I sell products, so the profit per user I would email is probably low. The primairy reason I want to send out updates is to keep my current memberbase happy, and to get some older inactive members to become active again. We had our site totally reworked recently, and it would be nice to let people know about that.
I also like to know if it's possible, in any service, to somehow unsubscribe users whos email addresses are no longer valid in an efficient way.
Some more facts:
- Those 500k users are 250k effective emails. The other people have never subscribed on registration, are blocked for misbehaviour on the site, or have unsubscribed at some point.
- As stated above, people have to subscribe upon registration. The checkbox for this is unchecked on default
- The oldest users in my database are 3 years old, so there is quite a chance emails might be no longer active.
- There are many scams in the industry I'm active in (survey panel). As a result, users are sceptical, and sometimes use alternate email addresses for registration. I believe that as a result of this there is a higher chance the email is nog longer in use than on other sites, although I have no stats of other websites to compare with.
- I once tried to send out email to 75k users on my current dedicated server. As a result, Yahoo deferred my emails (which caused trouble for the verification emails we send out upon registration). I contacted Yahoo and they whitelisted my server, but I don't feel like trying to send email from my current dedicated server again. Not to mention that the server had a lot of trouble sending out so many emails, the server load was really high while sending out all email.
I am using Bluehost as my primary / public server and yes had my own horror stories with them.. But I am still with them since they sorted things out with me. Any way... Bluehost has a Cap Limit of you can send somewhat 50 - 500 mails ( I just called them and raised it to 500).
I run a phpbb3 forum and want to send monthly newsletters to my members, I have more then 500 people so how exactly can I send them newsletters ?
Is there any special script that you use or special software that I need to run that will automatically get the email list from the phpbb3 board and send the emails every hour or something ?
Become my attention when we hire company/people to handle our server due our knowledge about manage dedicated server is low level and we run big site on that server.
Anybody know about tips how to prevent staff from managed service steal our site,even they has been trusted and handled hundred or thousand servers.As we know when we hired them for full managed service,they have our root access.
Don't get me wrong, I really enjoy hosting with CheapVPS.co.uk, but I find their level 1 support staff to be lacking the basic skills required to respond in a helpful manner.
Their typical replies often instruct me to confirm that the problem has been resolved, when in fact nothing has changed; this is just a waste of my time (and theirs).
I would expect that my issue is forwarded to level 2-3 admins when level 1 staff can't provide a sound solution/fix. This is the case sometimes, but not always. Most importantly (and this occurred to me today) level 1 staff should never, in any form, have access to a customer's VPS without prior consent/approval. Maybe I'm coming off as a little paranoid here, but I'm not fond of the idea of inexperienced individuals going through my stuff. Limiting access to just level 2/3 admins can only mean good as far as security is concerned.
I honestly can't recall a time when a good solution was provided by level 1 staff. While I strongly trust Rus Foster and the way he conducts business, I would ask him to take the above into account and reconsider the policies in place.
(I was originally going to paste a screenshot of my last support ticket, but I now think it won't be neccassary as my post adequately conveys my concerns)
A month back i signed up for reseller hosting with santrex, earlier I've had a VPS since a couple of months which i regularly pay for.
The reseller account was however not according to my expectations as i did not get required amount of support as i should have got.
I did not wish to continue with the Reseller account so i simply did not bother to pay the due RESELLER invoice, however i paid the VPS invoice, BUT my VPS account got banned and the reseller went on being active.
What sort of stupidness would you guys call this? Carelessness or slow at understanding? This kind of services can never be expected from a well known host.
I've liked their services, but i must say after this i am really disappointed.
I've been pretty happy with my servers with theplanet/ev1servers for the past, err, 5 years. But the OSes were out of date and it seemed like I could stand to get some significantly improved hardware for what I'm paying now (or, comparable hardware for a lot less).
I put in a RFQ from ThePlanet to see what I could do as far as upgrading my current server, hoping for something a little better than buying a new server while the old one is up and moving everything over, and also hopefully avoiding re-paying a one-time fee I had for a secondary hard drive.
Now I have no problem whatsoever with the result -- that my only option is to buy a new server, they won't migrate my HDs, and they won't upgrade my current server, and they won't give me any kind of credit for the second hard drive or let me transfer it to a new server. I get where they're coming form, even though it might make sense to figure out something a little better for a customer of 5 years that's dropped about $25k over that time period.
The problem is their sales staff. I'm surprised that theplanet (at least theplanet I remember from when I signed up) would have sales people so apathetic and basically useless.
Getting information I requested in my initial ticket took back-and-forth with a sales rep over the span of over 24 hours (and I still haven't really gotten an answer on one part, about my secondary hard drive). Actually looking at the ticket now, the initial response was over 24 hours after I opened a ticket (and it was opened during working hours).
Heck, the first two responses didn't even include a price for the hardware he wanted me to buy, just if I wanted to proceed and buy it.
Figuring it beats waiting I did one of their instant chats and before answering my questions I was told to be sure to give the guy credit for the servers I order. In fact, him telling me his contact information and to choose him were the only complete sentences I got, and roughly 80% of the communication I received.
I haven't needed support on my server recently, so I can't speak to if this is the quality of their support department now. I don't think I'll be around to find out though.
An arbitrary file inclusion vulnerability has been discovered in the Horde webmail application. At present, we can confirm that this security vulnerability in question affects Horde 3.1.6 and earlier. Based on incomplete information at this time, we also believe this affects Horde Groupware 1.0.4 and earlier as well (cPanel does not use Horde Groupware at this time).
cPanel customers should update their cPanel and WHM servers immediately to prevent any chance of compromise. The patch will be available in builds 11.18.2 and greater (or 11.19.2 and greater for EDGE systems). The updated builds will be available immediately to all fast update servers. The builds will be available to all other update servers within one hour of this posting.
To check which version of cPanel and WHM is on your server, simply log into WebHost Manager (WHM) and look in the top right corner, or execute the following command from the command line as root:
You can upgrade your server by navigating to 'cPanel' -> 'Upgrade to Latest Version' in WebHost Manager or by executing the following from the command line as root:
It is recommended that all use of Horde 3.1.6 and earlier be stopped (on cPanel and non-cPanel systems alike) until Horde updates can be applied. You can disable Horde on your cPanel system by unchecking the box next to 'Server Configuration' -> 'Tweak Settings' -> 'Mail' -> 'Horde Webmail' within WHM, and saving the page with the new settings.
I am in the process of moving websites and emails to a new host. I am doing the transfer manually because we are gradually moving different part of the site at one time to allow developers to work on new parts.
I now want to migrate all of the email accounts off the old cpanel server to the new cpanel host. What files and settings do I need to move so settings are not lost, such as save mail and contacts?
I'm having big trouble trying to update an SSL certificate with cPanel.
I'm such a dummy that I've ended up buying 2 SSL certificates to see if that may fix it.
I now have 1 certificate for www.mydomainname.com and 1 for just mydomainname.com
I have logged into the account in cpanel and uploaded both certificates and when I view them in Security -> SSL/TLS manager -> Certificates They both display the correct host, correct issuer, and correct expire date.
But when I try to visit my site using https I get:
Anyone here use PAX in their kernel builds? I've been trying to find a setup that works, but with no luck. stability wise.
I can run CPanel fine with just about any PAX setup, but after awhile with some settings the server eventually will get a load of over 250 and 1000 processes like it's not able to terminate them, or turn 4GB ram into like 3.2GB ram.