Maintenance For Shared Hosting Accounts
Apr 15, 2009
I know that after you have been running a site for a while you will have some "clutter" after a while. For example, email boxes that are not used might be taking up a lot of space because they are getting spammed.
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Mar 11, 2008
how do you guys do the maintenance for shared hosting SQL 2000/2005? Do you just let the customers do the maintenance, compacting and optimizing themselves or do you scheduled a task to do that?
Till now I had let my clients do that. But some clients it seemed do not really know much about this. But if we were to compact or optimize all the databases by task scheduling, I am worried that it is something against their privacy.
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Nov 8, 2009
few inter linked question!
how many shared account do you have on your dedicated machine?
and what machine you have got?
ever faced hardware failure ? how many a month or year
what saved you or ruined you
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Jun 6, 2008
I have a VPS hosting and have two IPs. Can I create multiple accounts using a shared IP in WHM?
I created but the page always showed failed
"Account Creation Status: failed (Your system has run out of avaiable ip addresses, or you do not have permission to use any more ip addresses. (Unable to find an ip address.) )"
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Oct 6, 2007
When creating cPanel shared accounts under a VPS account, do you create them under the root WHM or do you create a "ficticious" reseller account and place the shared accounts under the reseller WHM? Are there any advantages or disadvantages using either method?
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Feb 25, 2009
I am curious if anyone knows what 1and1.com's uplink speed is for their shared accounts? A shared developer account get's 3TB of bandwidth. But I am wondering what type of bandwidth that is. How fast is it?
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Apr 23, 2009
I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.
Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.
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Jun 25, 2009
Windows normally require far more frequent patching than Linux. There is one issue with VPS. Everytime we do maintenance we need to reboot the server and the VPS are affected. Normally for VPS I thought the best method will be to remote into the VPS first to shut them all down before rebooting the main server.
Issue is sometimes clients want security and do not give us these passwords. If we were to shut down by the main server interface and reboot, won't it harm the VPS? For those doing maintenance, what are your ways of overcoming these?
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May 29, 2007
possibility of having a web server that require little to no maintenance?
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Jul 20, 2007
Recurring maintenace can be down the uptime %?
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Apr 2, 2009
This question gets asked a lot in our Helpdesk and I figured I would post our knowledgebase article here to help anyone else wondering the Pros and Cons of Unlimited Domain Shared Hosting vs. Reseller Hosting. If anyone has anything else to add, I appreciate any feedback on how we can improve our KB article.
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Given the present state of shared hosting, many clients may ask "Why would I need a Reseller account if I can host unlimited Addon and Parked domains within a single shared hosting account?". There is certainly enough Disk Space and Bandwidth provided in many of today's hosting packages, so why bother to purchase a Reseller account?
Many don't realize the drawbacks of hosting large numbers of domains within a single hosting account until they've already packed tens of them onto a single package.
So how do you know whether a Reseller account or Shared Hosting account is right for you? The answer is in how you plan to provide access to others and how "mission-critical" the sites are. You should consider the following factors when deciding on hosting a large number of domains:
1. Who will be managing these sites?
2. How important is site security between sites?
3. Will these domains need dedicated SSLs?
4. How resource intensive will these sites be (RAM, CPU, MySQL)?
In a nutshell, Reseller plans are for those who wish to host websites for other sub-clients and a shared hosting package is for a single individual managing multiple personal domains. We'll go over the 4 points above in greater detail.
1. Who will be managing these site?
If you personally own multiple domains and wish to host them within the same hosting space, you can easily do so with an Addon or Parked domain. An addon domain will allow you to host a new domain within a subdirectory of your hosting space. A parked domain will allow you to have multiple domain names point to the same content. Since addon domains reside within the same user space as your main domain, you can manage all of your domains with a single login. You can see the problem if you want to provide another user with access. Since all accounts are managed with a single set of login credentials, if you give another user access to their addon domain you are also giving them access to your main domain. If you have vital information stored on your main domain and you are hosting another domain as an addon domain for someone else, you cannot provide them access to their hosting without compromising the integrity of your main domain.
When hosting sites as a Reseller, your clients in turn will want access to their account and will want exclusive rights to their disk space and server resources. With a Reseller account, each sub-account you create gets its own username, password, and isolated user space on the server. Individual clients of yours have access to their user space and their user space alone. In addition to the isolation with regards to access concerns, each account also gets their own cPanel access. All of the same great features that you use to manage your sites can also be given to your clients. Next time client Y wants to add an email account, you don't have to do it for them for fear of giving them access to your cPanel, you can simply give them their login details and they can manage their own email accounts.
2. How important is site security between sites?
This is along the same lines as point 1. This is not necessarily related to who you are hosting for, but what content you are hosting. Imagine that you are a webmaster and you are hosting your own personal site-in-a-box community forums (such as PHPBB or vBulliten) on your main domain and a company website for a paying client on an addon domain. It is not uncommon for popular scripts to have security flaws in older versions. Script authors will often update security flaws in later versions of their software. For this reason, it is very important to keep scripts up to date on your site. But let's assume you forget to update your scripts for a couple of months and an unscrupulous individual takes advantage of a well known security hole. Using this exploit, they gain access to your forums and any subdirectories. Since you are hosting another domain as an addon, they now have access to this domain's content as well. A site defacement on this company's site may not bode well for you when they are considering you for web master services in the future.
If these two domains had been separate into two individual users (i.e. two subaccounts created through a Reseller), their content would've been inherently isolated server side by Linux's user management. Sure, your forums still would've been affected by the security hole, but the break-in would've been isolated to your site alone.
Going back to our example, let's say that instead of a corporate website as an addon domain you are hosting an image gallery site for all of your cats. In this case, it may not be a big deal if a compromise in your main domain spreads to your addon domain. After all, they are both owned by you and you're only losing some time and effort to restore these sites from your local backups (which I'm sure you've actively maintained ). But then again, you are losing time and time is money. If these sites had been separated into individual users, again, you'd only have to restore one site's content.
The idea here is isolation. Reseller plans provide you with the peace of mind to know that if one of your users doesn't keep up with their site's content as actively as they should, their actions won't negatively impact the content hosted on other domains. If you and those you host in your addons are diligent webmasters, maybe this point won't have much bearing on your decision. Only you can say for sure.
3. Will these domains need SSLs?
As of this writing, SSL certificates must have a dedicated IP address to be installed. If you are hosting multiple domains on the same shared hosting package, you can still install an SSL (or purchase a dedicated IP address and install one) but you are limited to exactly one SSL on your account. If you are hosting multiple domains on the same package (and consequently the same IP), you must choose which domains gets to have the dedicated SSL.
Sub accounts of Resellers can each be placed onto separate IP addresses and, as a result, can each have their own dedicated SSL installed.
Of course, both shared accounts and Resellers' sub accounts can use the server's shared SSL free of charge. However, some clients prefer to see their domain in the URL bar when they visit https.
4. How resource intensive will these sites be (RAM, CPU, MySQL)?
We've already established that disk space and bandwidth will be no problem. But what about CPU, RAM, and MySQL resources?
It's important to be aware of the resource needs of your website. As administrators, we have to make sure all users "play nice" on the server. We can't have user X eating all of the CPU cycles computing pi to the trillionth decimal place while you are trying to serve web pages to your loyal visitors. We have to monitor the actions of all of our users and in the event someone is stepping beyond the bounds of acceptable resource consumption, we have to take action. In most cases, this entails disabling the abusive script, but in extreme cases we have to suspend the abusive user account to prevent other domains from encountering performance degradation on their sites.
If you are hosting 100 domains as addon domains, all serving nothing but static HTML pages, maybe you will stay off the radar.
But considering most sites are more complicated than static HTML, you may want to be aware of how many sites you host as addons and what content they serve. If you're hosting the latest and greatest Joomla modules, with up to date news feeds, integrated forums modules, polls, blog posts, etc your site can certainly require a degree of CPU to serve your pages. Now imagine you have 5 or 10 of these sites all hosted as addon domains. The resources these sites need to generate their content can quickly add up and before you know it you've got a friendly email from Acenet, Inc. in your inbox wondering why your user is consuming 2 of the 8 CPU cores on the server. That may be an exaggeration, but you get the idea. In the event your resource usage becomes so excessive that we have to suspend your user, now all of your sites are down instead of whichever one may be the direct cause of the spike in CPU, RAM, or MySQL consumption.
If each of these had been separate Reseller accounts, the offending account could've been suspended temporarily while we work through the cause, leaving the rest of your domains live and kicking.
The conclusion here is that you need to be aware of the needs of your sites in a general sense. Hosting unlimited domains within a shared hosting space is certainly a nice feature. For those webmasters who have multiple presences on the web, it's very convenient to be able to manage all of their personal domains from a single control panel. For those entrepreneurs who are hosting multiple domains for other individuals, the features and security associated with a Reseller plan and the inherent isolation of Linux users is a must have.
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Jul 31, 2014
I'have a problem with my aps setup on sanbox.When i create on customer ccp when i click finish i have this error. I must only test.
Error: Instance of application with id 124 and version '1-4' can not be provided: There is no resource of class 'Shared hosting Apache' with provisioning attributes 'Web Cluster' in subscription with id 1.:There is no resource of class 'Physical hosting (IIS)' with provisioning attributes 'Web Cluster' in subscription with id 1..If i add the shared hosting apache resourse i get this error : There are no "apache" services that satisfy given attributes: "Web Cluster".
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Jan 25, 2007
I have 150 accounts on my server and suddenly 75 accounts the users of the Database are deleted?
you can see this account:
[url]
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Sep 22, 2008
today i received this email from BurstNET, really i am chocked from what happened.
BurstNET™/NOCSTER™ Network Mailing List Members;
BURSTNET Network Maintenance Update - Saturday, September 20th, 2008
Please be advised that the network maintenance performed on Saturday, September 20th, 2008, starting at 2AM EST was unsuccessful.
Due to an unforeseen equipment issue (an undocumented Cisco™ limitation) that did not appear until after live traffic was flowing, the maintenance was not able to be completed as planned. The maintenance was nearing completion, at which time live traffic was brought online on the new equipment. The live traffic immediately caused multiple/repeat outages, and BustNET™ Network Engineering attempted to diagnose and workaround the issue. BustNET™ Network Engineering found that this was not possible at this time, and the network design would have to be altered accordingly to proceed.
Proper planning, configuration, simulation, and testing had been completed in advance of this maintenance period, however, this was a undocumented Cisco™ IOS limitation that was not found until after live traffic was brought online.
BurstNET™ Management made a decision to revert back to old equipment/configuration, to get our client base back online, until which time this issue can be rectified/resolved on the new equipment.
A new maintenance window will be announced shortly.
We apologize for this inconvenience, and do appreciate your patience and understanding, as we work to upgrade/improve the network for the best future performance.
BurstNET™, BurstNET Technologies™, and NOCSTER™ are either registered trademarks or trademarks of BurstNET Technologies, Inc.™ in the United States and/or other countries.
____________________________
You are currently subscribed to the BurstNET™ Network Mailing List.
To unsubscribe from this BurstNET™ mailing list, please visit: [url *removed*]
The removal process is automated, and you will be removed immediately.
BurstNET™ - an INC500™ Company
BurstNET™ - The Speed the Internet Travels™
To place an order, or for more info, contact;
BurstNET Technologies, Inc.™ - BurstNET™
Toll Free 24/7/365 Support: 1-877-BURSTNET
Phone (570) 343-2200 - Fax (570) 343-9533
PO Box #591 Scranton, PA 18501-0591 USA
[url]& [url]
sales@burst.net
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BurstNET Technologies, Inc.™
All Rights Reserved.
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Mar 26, 2008
I got around 5 servers running and added one more last week. Its becoming a pain managing them all. Updating, setting up new policies and restrictions, securing or whatever other tasks that are needs to be executed on ALL these servers.
Wanted to know how you guys are doing it. I know that some hosts use HSPc, HSphere, Helm, etc to manage the entire cluster. But what about the lot who use cPanel?
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Nov 14, 2008
yestarday i ressived email from them
Dear Valued Limestone Networks Client,
You are receiving this notification because Limestone Networks has scheduled a maintenance window to perform work on several fiber cross connects which provide carrier bandwidth to our facilities. Since this will involve a minor interruption in service we are informing all of our clients of scheduled maintenance as far in advance as possible.
This maintenance window is scheduled for Friday, November 14th, 2008 from 12:00AM to 6:00AM CST. Those clients who will be affected, which is anticipated to be less than 5% of all clients, will experience a brief (5-10 minute) loss of network connectivity to their servers. We do not anticipate power loss to any servers during this maintenance window.
We appreciate your understanding and cooperation in this matter. Please feel free to contact us email (sales@limestonenetworks.com) via our ticket system [url] or our live chat system (www.limestonenetworks.com) if you have any questions, comments, or concerns.
but one thing i cant get it,they sayeing outage will be from 12-6am or just 5-20min because my server has been down for more than 3hrs
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Jul 13, 2005
I am developing a website for a client of mine (the client is a close friend and know's that he is getting a newbie). This site will be larger (project wise) than anything that I have ever done (everything I have done in the past has been FrontPage). We will be using several third party applications that need to run on the server as well as our own custom developed applications. We do not yet know how much access to the server's deeper structures we will need for all of the applications that we want loaded on our server to run. Things we have in mind: oscommerce, mysql, php5, apache, linux, vbulletin, blogger, phpbb, adserver, ect... Would these things run ok on a shared host and would I have full authority to configure them without needing full access to the server? Or will I need access to the entire server (dedicated server) in order to have full customization capabilities? I guess all I am trying to figure out at this point is will shared hosting for a large project limit our abilities to use 3rd party apps, or do most 3rd party application designers build their stuff to work in a shared hosting environment anyway? If we need to get a dedicated server we will, but if we can get away with shared hosting for a while (especially during development when the site will not be generating revenue) it would be nice to avoid the price of a dedicated server. Many thanks for your comments, insight, and expertise! Also, if anyone can sight some common scenarios that may require a dedicated server over a shared hosting plan, that may help me to understand what the limitations of a shared hosting plan vs. a deicated or virtual dedicated server are.
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Aug 17, 2008
Here is my dilemma, thanks to a thread in these forums I was directed to a hosting website called pc-core.net and I was interested in using them, because it does not appear that they oversell at all. My question is regarding the fact that they have the shared hosting for $12/month with ~5gb of disk space and 50gb of transfer. I then just looked at reseller hosting for the heck of it, and noticed i could get a reseller hosting account with 45gb storage and 450gb of bandwidth for $10/month. Even though I wont be selling hosting, or anything like that, can I use a reseller hosting account like a normal shared hosting account?...just with more space and bandwidth?
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Jun 13, 2008
I'm new to the VPS scene, so could someone tell me the difference between VPS and say shared hosting or dedicated hosting? Actually I really like to know what a Virtual Private Server actually is.. I know shared hosting is typically a single account on a server with several hundred other accounts which is used primarily for the sole purpose of hosting websites, and I know that dedicated hosting is functionally the same as colo except that you rent the server, instead of having your own purchased server plugged into some network. So what is VPS?
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May 6, 2008
Do website builders generally go with shared hosting or dedicated server? I mean, if they work on several websites would they get a dedicated server instead of shared? From what I understand through reading shared hosting is basically if you only have one website. So one with multiple websites would go with a dedicated server?
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Apr 23, 2008
I would like to know the different between the shared hosting and reseller hosting?
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Nov 20, 2008
I have hosting accounts on a WHM/Cpanel account with MySQL databases for my sites. Now I need to move the sites to another server.
how to do this without messing upt my database and data?
Any link to Documentation will be a great plus.
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Jan 17, 2009
today i got a email form my web hosting:
"Lunarpages Web Hosting is scheduled to undergo maintenance this Saturday, January 17, 2009, at our San Diego location in order to upgrade our internal systems to be more energy efficient in our power usage, a major step in our initiative to Go Green in 2009. Unfortunately, this means that some of our servers will be unavailable for a short time while we upgrade these systems. We apologize for any inconvenience this may cause.
Below, you will find information on how to track the progress of our upgrades and the scheduled times that our servers will be undergoing these improvements.
The following times are our three scheduled maintenance windows for this upgrade. Please note that the information is in Pacific Standard Time (PST):
* Saturday, January 17, 7am-10am
* Saturday, January 17, 10am-1pm
* Saturday, January 17, 6pm-9pm
"
will this maintenance affect the rank of my website in google and other search engine?
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Jul 3, 2014
Since 3 Days the "daily maintenance script" isn't working anymore.
Task info
[table="width: 500, align: left"]
[tr]
[td]Task ID[/td]
[td]43315[/td]
[/tr]
[tr]
[td]Task name[/td]
[td]Run the daily maintenance script[/td]
[code]....
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Jul 14, 2008
The first thing i'm thinking of is cpanel but there's many others If you're runing a server with 5000gb traffic/bandwidth per month When you're creating hosting accounts, could you allow 5000gb in
each new account you're creating?
Like if you had unmetered, you'd put unmetered in every new account Considering no account would ever reach any way near their monthly allowance.
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Apr 1, 2009
I just want to provide what it takes to change hosting company or moving from one to another.
Here is 10 steps how you can do it.
Please correct me if I forgot something or I am totally wrong (wing-wong)
1.Identify a web hosting company that provides the features and services most suitable for you.
2.Order an appropriate hosting package from the supplier.
3.Use the Control Panel facilities to manage your email boxes and such like.
4.Begin the transfer of your domain or change the domain records and change email settings if required (your new web hosting supplier
should provide guidance and support to make this as simple as possible).
5.Copy all your files from your previous web hosting service.
6.Upload the files to your new hosted web space.
7.Transfer any databases required for your website.
8.Check that all files have been copied and uploaded successfully.
9.Test functionality and content related to any databases.
10.If you have not done so already, cancel your previous hosting service.
By the way I think that the most biggest problem is to know how to get moving from one to another hosting that’s why people always thinks that
they will stick to one hosting company and forget all major problems with that company (downtimes, long servers maintenance and etc.)…
I am trying to analyze cPanel, DirectAdmin and Plesk and will provide all (as much as I can) information regarding how to transfer your website.
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Apr 1, 2009
I just want to provide what it takes to change hosting company or moving from one to another.
Here is 10 steps how you can do it.
Please correct me if I forgot something or I am totally wrong (wing-wong)
1.Identify a web hosting company that provides the features and services most suitable for you.
2.Order an appropriate hosting package from the supplier.
3.Use the Control Panel facilities to manage your email boxes and such like.
4.Begin the transfer of your domain or change the domain records and change email settings if required (your new web hosting supplier should
provide guidance and support to make this as simple as possible).
5.Copy all your files from your previous web hosting service.
6.Upload the files to your new hosted web space.
7.Transfer any databases required for your website.
8.Check that all files have been copied and uploaded successfully.
9.Test functionality and content related to any databases.
10.If you have not done so already, cancel your previous hosting service.
By the way I think that the most biggest problem is to know how to get moving from one to another hosting that’s why people always thinks that
they will stick to one hosting company and forget all major problems with that company (downtimes, long servers maintenance and etc.)…
I am trying to analyze cPanel, DirectAdmin and Plesk and will provide all (as much as I can) information regarding how to transfer your website.
I would be glad if you would share some information with me on this forum. Really would be awesome…
Anyway I think it would be great idea to have all information together collected.
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Apr 10, 2009
I am the IT Director for a Furniture Manufacturing Company. I would like to establish relationships with Web Hosting Professionals that can provide me with multiple hosting accounts. Each must be on a different subnet. They do not require dedicated IP's. These accounts will be used to back link to a master domain. I can assure you that there will be no spamming or other unscrupulous activity on these accounts. Our company has been in business since 1862. I welcome this community to give me feedback thoughts ideas etc..
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Aug 31, 2007
I know bluehost.com "sort of" does this. If you use more then x % of the total CPU or memory of the server, then your account will be limited automatically.
(A page is displayed saying that the page you're trying to view can't be displayed because it is using too much resources.)
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Oct 31, 2007
I know bluehost.com "sort of" does this. If you use more then x % of the total CPU or memory of the server, then your account will be limited automatically.
(A page is displayed saying that the page you're trying to view can't be displayed because it is using too much resources.)
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