How To Stop Dedicatedbox.net From Charging Me
Sep 17, 2008
I was using a server from dedicatedbox until last month. And I didn't want suffer anymore from their terrible service (IP taken away/provided less memory then ordered/down time/rarely answered support tickets/refused to fix problem after phone call), so I terminated my server last month. So my server was indeed shutdown as requested.
But after terminating the server, they still keeps sending bills and charing me. I have my credit card charged back the first bill. But seems that they are going to charge me another time this month. I tried to call them, but the phone call wasn't answered.
how could I stop them from making trouble?
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Apr 5, 2009
there are a few Hosting companies that actually charge for Setting up your account,most of the Companies that were doing this in the past have reconconcilled their Terms and are now looking to not charge for setting up one's account.
Do you guys think this is a way of overcharging or is it Just Necessary?
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Mar 19, 2008
I have not had much problems with server, but service is questionable.
I have sent multiple emails regarding my account to this date have not received any reply.
I keep getting mails saying my account is overdue but i have made a double payment in february & made payment in march.
No reply as whether i will be credited for extra payment in february or given a refund.
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May 14, 2009
As i seem unable to get a decent reply to my ticket which is currently open with you (#210268) through your ticketing system. I am afraid i need to resort to posting here.
As i have asked in the ticket numerous times, can you please provide a reason as to why our server was offline? This ticket has been open since 29th April and so far we have only been told that you had "a couple of issues with you system".
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Apr 23, 2008
After 6 days try receive 2 servers ordered with this company (DedicatedBox.net) i have request the refound because of BAD SUPPORT more at moment (2 days) not have replys of company.
Someone knows how to help me in that BIG PROBLEM?
Tickets reffers: 215062 / 616288 / 878226
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Apr 21, 2008
I do not want to be a nuisance, but I find the service at dedicatedbox.net to be intolerable.
First, I placed an order for a dedicated server (Intel Core2Duo E6400) with the cPanel/WHM addon on April 8, 2008, and I paid for them upfront with PayPal. I have to chase after its support team before dedicatedbox.net finally had the server set up on April 13.
Diligently following the instructions that I gathered from the Support Center of cPanel and from my domain regristrar, I tried to set up a nameserver for my domain, but had no luck. At first, I blamed it on myself for not knowing now to configure cPanel/WHM, so on April 24, I paid an extra $15.00 USD for ‘initial cPanel setup’ addon service.
Subsequently, I had to send two emails to its Sales Department and two support tickets, requesting the DNS problem be fixed as soon as possible. Only on April 18 did Liroy reply, apologizing for the delay and promising to have my order carried out on that day. To my utmost dismay, when I checked back on cPanel/WHM today, nothing had been done.
Under ‘Basic cPanel/WHM Setup’ in cPanel, I noticed this error message:
“Warning: Setting ADDR value to an IP not associated with this server is not advised.
System has 2 free ips.”
And ‘Show IP Address Usage’ revealed that the two extra IPs that I had been provided with remained in idle.
This has led me to believe that all this mess, which I am currently stuck in, is actually a result of dedicatedbox.net giving out to me the wrong set of extra IPs.
It has now been 14 days since I first order my dedicated server, which remains quite useless to me. Yet this hosting company will be billing me again on May 9, 2008. How very unfair!
I have tried to believe that Liroy will eventually have everything sorted out, but unfornately, he has not even replied to emails (liroy@coreisp.nl) or to 'open' support tickets for almost two days. There is a limit to my tolerance.
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Jun 19, 2008
I found out that now LiquidWeb is charging $15 per domain for using their name servers.
That's right. To use their name servers, you need to pay $15 for EACH and EVERY domain name.
When I first joined I talked to support because I needed a solution that used an anonymous domain server and they said that they could do it with no problem. (We're talking about under 100 domains total)
Now that all my servers are moved there, they screw it all up by charging $15 per domain.
I HIGHLY Recommend staying away from this company until they fix this issue.
I have private nameservers but the whole fact of me signing up with them was the fact that they could provide name servers.
The worst part is that there was no notice, no email, nothing notifying me of this change. It just happened one day.
I'll be posting on my blog (sig) and recommending all the people I have referred don't use their services.
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Aug 30, 2007
if any of you know the charging amps of a smart ups 3000 or 2200(I cant find it on the apc site)?... I'm thinking to use it to charge a 48v golf cart... anything bad about doing this?.. I'm thinking the golf cart batteries are too large and may take a couple days to charge with the ups...
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Sep 24, 2007
I would like to do an informal survey of Datacenter managers on what you are charging colo clients for IP addresses. And are your costs for aquireing additional IPs from ARIN increasing.
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Jun 27, 2008
I have a server with DedicatedBox.net. My billing cycle is 26th every month, but they always disconnect my server if I don't make payment before 22th or 23th. I complained to them by email, their helpdesk and WHT PM. They did response to me, but can't have the issue resolved.
In this month, I forgot to pay in advance. They disconnected my server on 23th as always. I sent a ticket #499717 and nobody responses to me. Whether they disappear or just ignore me, it's a warning to me, so I decided to leave them. Luckily I have a backup for all my data.
This is my bad experience with DedicatedBox.net.
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Jul 26, 2008
I’ve ordered a server from this company more than 4 days ago and paid for it straight away. they promised it to be setup in 24 hours but no reply since.
If I’m not getting a reply to this post in 24 hours I’m filing a chargeback. I’ve tried emailing them directly or through tickets
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Jul 11, 2008
Powweb's regular monthly charge is $7.77... Long term customers have been paying this for years, and it's still the price listed on their main page. It's even the price new customers will pay...
However, existing customer for some reason now have to pay the undocumented price of $8.77 a month.
Way to treat your existing customers! Charging them more for no reason other than they've been loyal!
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May 29, 2009
I know there is chargeback and all, but here in our country.. I heard from my lawyer I could get sued if I charge back, and banks here generally does not approve of such actions.
Anyways, I have a really lousy windows reseller provider and I will be moving the remaining accounts out soon, since their support is no longer responding to anything I ask...
What I fear is the monthly billing will still continue, and I have no means of demanding them to end it..
Would I get into trouble if I decide to just close my cc instead?
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May 17, 2007
Now that DNSReport is forcing logins/charging users for accounts does anyone know of any alternatives?
I can't seem to find anything remotely decent throughout my search engine hunts!
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May 1, 2009
my DNS stop resolving, once a day i need to restart the service in cpanel/whm , what can be done to prevent that ?
its a fresh vps only cpanel is there and 2 domains with no pages just a simple under costruction index page . in CSF i have a Your Score: 106/112 in security , it firewalled and hardened
right now is using 299 of ram out of 512 burstable to 768
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Jun 30, 2008
I was wondering if anyone has any methods to stop spammers? Currently i am keeping watch on the mail queue and making sure nothing unsual. I have in WHM configuration setup to not allow more 200 mail messages per account per hour but for some reason it will hit thousands. WHMCS does seem to suspend them automatically or maybe its because of WHM BUT only when its too late.
Any thoughts or suggestions?
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Jun 2, 2009
Have a persistent spammer who kept emailing my clients, even non existent domain accounts and getting the bounced emails to be send to a particular yahoo address. I tried to block in all ways but can't seem to stop him. His spams are from all over the world. Any suggestions?
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Nov 5, 2009
How to stops the scripts like c99 shell from installing into the server?
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Jul 1, 2009
how to stop gunzip -c?
By mistake instead of using gunzip file name on my friend's vps, I had used gunzip -c filename
and its taking hell a lot of time to unzip it, I have no clue on how to stop this and I am scared if I close ssh client, it might be still adding load to the server ..
I am unzipping an 4.5mb file, which on un-compression must be around 14.5mb ..
for the past 10 mins its still unzipping and not sure how long it will go on.. unless I stop it..
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Feb 6, 2009
a site i manage for a client is being hacked every couple of days, its not the actual site but the hosts server thats getting attacked, all sites on that server, well actually all thier servers.
They have made no attempt to sort this problem, i report it they look at the site and say "site loads fine for us" which it does.
All index files are having a base64 encode line written after the <body> tag, this adds hundreds of spam links which are hidden with display:none; they also add .html to application types in htaccess for php to run in these files too.
Problem is, i am moving the site to another host but cannot change the nameservers to the new host's untill the client returns from a holiday, so i must keep the site up on the insecure host for now.
I am removing the spam code almost daily, is there anyway i can stop this attack happening for the time being, the host does nothing.
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Apr 17, 2009
I have a server that is sending spam, but I can not know who sent because the server not has installed suphp.
There is another option to see who sends spam?
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Jul 19, 2009
Is there a way to stop hotlinking? I have a client who has a blog. They have post pics of tattoos. Now there are at least 50 tattoo forums, blogs and other sites hotling to the pics. Now his bandwidth usage has skyrocketed. So enable hotlink protection in his cPanel. Just did a redirect to my main hosting site with a nice please stop hotlink image. Now I see all this in my logs. So I then made a 150 x 9000 clear BG gf with the text at the top please stop hotlinking.
My questions is there any way to stop it. If not should I just make a 1x1 clear gif to redirect to? Also is there a way to not have this traffic show in my log files?
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Dec 25, 2008
I want to stop emailing myself
I have received quite a few emails from senders claiming to be the recipients [in this case one of my email accounts]. I did not send these emails. This is happening with almost every email account I have setup on one of my domains.
I know this is probably an easy fix-- I am simply unsure of what it is.
I noted that someone else recently posted a similar question-- with only one response. I wanted to see if another post my garner another response.
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Nov 14, 2008
I would like to ask about the best system or software code used to stop bots and offline down loaders from entering website.
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May 4, 2008
to stop iptables cause when any user make refresh he is take banned from server
i need to stop iptables or how to make rules for it
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Jun 14, 2008
I already enabled awstat in whm features manager.
And it was working till 3 jan 2008!
But statistic doesn't update now!
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May 4, 2007
i've a vps with iptables, but i've too much traffic (RX), there are too many packets received from random ports on both upt and tcp. Today in just 14 hours i've 2.8 gib of traffic, without any connection for web, email, etc (i've stopped all the services). How can i stop this? it's going to burn all my monthly traffic
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Jun 15, 2007
to stop supporting php.ini files in clients account because they can turn off safe mode or any fucntions and options and they can hack server! how i can stop supporting this files
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Oct 19, 2007
For my site email address I get like 500 emails a day.
Is spam assassin really the only method?
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Apr 30, 2007
I have a massive spam problem on my server, which I cannot seem to find a cure for. Here is an example of the headers from an example email (from WHM) that is stuck in the mail queue:
Quote:
1HiU0X-0006Y3-O6-Hmailnull 47 12<>1177932329 0-ident mailnull-received_protocol local-body_linecount 78-allow_unqualified_recipient-allow_unqualified_sender-frozen 1177932333-localerrorXX1vrroark@freemail.ru144P Received: from mailnull by host.zaggs.com with local (Exim 4.63)id 1HiU0X-0006Y3-O6for vrroark@freemail.ru; Mon, 30 Apr 2007 12:25:06 +0100045 X-Failed-Recipients: download@host.zaggs.com029 Auto-Submitted: auto-replied058F From: Mail Delivery System <Mailer-Daemon@host.zaggs.com>024T To: vrroark@freemail.ru059 Subject: Mail delivery failed: returning message to sender047I Message-Id: <E1HiU0X-0006Y3-O6@host.zaggs.com>038 Date: Mon, 30 Apr 2007 12:25:06 +01001HiU0X-0006Y3-O6-DThis message was created automatically by mail delivery software.A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The following address(es) failed: download@host.zaggs.com (generated from abraham@keysupplier.com) retry timeout exceeded------ This is a copy of the message, including all the headers. ------Return-path: <vrroark@freemail.ru>Received: from [220.157.245.77] (port=3648 helo=localhost.localdomain)by host.zaggs.com with smtp (Exim 4.63)(envelope-from <vrroark@freemail.ru>)id 1HiU0X-0006Xu-7rfor abraham@keysupplier.com; Mon, 30 Apr 2007 12:25:06 +0100Message-ID: <10fb01c78b19$683b6042$8bc8505a@freemail.ru>From: Noticeable <vrroark@freemail.ru>To: abraham@keysupplier.comSubject: I am 79 years young!Date: Mon, 30 Apr 2007 14:19:48 +0300MIME-Version: 1.0Content-Type: multipart/alternative; boundary="----=_NextPart_000_0000_9E7D5C31.01A57A34"X-Priority: 3X-MSMail-Priority: NormalX-Mailer: Microsoft Outlook Express V6.00.2900.2180X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180This is a multi-part message in MIME format.------=_NextPart_000_0000_9E7D5C31.01A57A34Content-Type: text/plain; charset="iso-8859-1"Content-Transfer-Encoding: 7bit A few words about HGH LifeI have been taking HGH Life for five weeks and there is a noticeable improvementin me overall. Waking up without muscular pain is the most obvious! WhenI run out, I shall be ordering as much as my pension will allow. I am inEngland and am 79 years young!Order HGH Life online ------=_NextPart_000_0000_9E7D5C31.01A57A34Content-Type: text/html; charset="iso-8859-1"Content-Transfer-Encoding: quoted-printable<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML><HEAD><META http-equiv=3DContent-Type content=3D"text/html; =charset=3Diso-8859-1"><META content=3D"MSHTML 6.00.2900.2912" name=3D"GENERATOR"></HEAD><BODY text=3D#000000 bgColor=3D#ffffff><font size=3D"3" face=3D"Times New Roman"><p align=3D"center"><font =face=3D"Arial" color=3D"#009900" size=3D"5"><strong>A few =words about HGH Life™</strong></font></p><p align=3D"center"><font face=3D"Arial">I have been taking HGH =Life™ <strong>for five weeks </strong>and there is a noticeable =improvement in me overall. Waking up without muscular pain is the most =obvious! When I run out, I shall be ordering as much as my pension will =allow. I am in England and am <strong>79 years =young</strong>!"</font></p><p align=3D"center"><a href=3D"http://worldwdefull.com"><strong><font =face=3D"Arial" color=3D"#ff6600" size=3D"4">Order HGH Life™ =online</font></strong></a></p></font></BODY></HTML>------=_NextPart_000_0000_9E7D5C31.01A57A34--
I can confirm that the person who is doing this IS NOT using the 'nobody' user because I am keeping a spam_log for that.
How else is a user able to use our server for spam? Please help as I would like to get this sorted ASAP.
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Aug 13, 2007
i have server and on the server 150 website and more
someone upload mailer and send spam to online banking
i want know where this mailer on the server coz my server on nobody
i stoped sending from nobody from Tweak Settings till know what the account sent that and all message in Mail Queue Manager
what the solution?
any script to know that or method?
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