Hosting For Corporate Account
Mar 12, 2009
i am about to take on a big account where i will be hosting-developing-designing and doing analysis. im not sure if i should get my own server or transfer this new account to my hosting company (host monster).
im afraid if my server goes down i will not have the experience to rectify it in a rapid speed. is it ok to keep a big account that relies on web traffic and business with a host like host monster and what are the pro"s and con's. i have only done web design and development thus far and the hosting and maintenance is pretty new to me.
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Nov 2, 2007
i work for a small but fairly successful and quickly rising company. we're looking for hosting for our corporate site. we could host it ourselves but that would put an extra burden on engineering and we're stretched pretty thin as it is. we moved to bluehost on my recommendation. i've been using them for 2 years now and never had a problem. unfortunately less than two days after we switched the server is now down. it's been down for over 4 hours now and we've blown past several estimated times from tech support. i know this is a rare thing but it doesn't look good and i don't think the higher ups much want to stay with them. so here's some info about our site. requires SSI, CGI, Perl 5.8+ with Perl DBI 1.32+ and Perl DBD::Mysql > 2.1021+ Perl Modules, ImageMagick 6.0.6+ Perl Module or GD Perl Module (GD.pm 2.17+), PHP 5. small traffic with occasional spikes. approx 200 uniques daily. occasional spikes if we happen to show up in the news. we do have the possibility of showing up in all major US news outlets. it's happened once before which resulted in almost 1,000 uniques which quickly tapered back off to normal levels. we're currently using 154MB of disk space and 8GB of bandwidth last month. we need multiple ftp accounts to allow marketing and contract web devs to upload their own files. probably around 10 or so would be adequate. email not required. we have a hosted exchange server. uptime and quick response to server outages important. being a corporate site and not our application downtime isn't truly horrible but it is perceived as such. this site is our identity. we're a tech company and it looks bad when our corporate site is down. even when our application isn't.
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Sep 19, 2007
Here is a short list of grievances
1) Un-ethical pricing schemes
2) Ignoring your support calls once you cancel
3) Cancelling after confirming to show up for a hardware pickup
4) Billing you for months on end after you cancel
5) Not unracking the servers and making clients wait over 2 hours to help THEIR techs unrack boxes
6) Releasing servers to my customers directly for a fee without my authorization (I was holding onto customer's hardware as they owed me money for past due invoices- these servers became released to the client without my knowledgs who then went direct with corporate colo -- see complaint 7 below)
7) Stealing our customers by offering a lower fee to them to get them to "go direct" by saying - sure you can keep your ips, we'll just take it away from your host and let you keep them
8) Giving us the wrong box (YEP They gave us ANOTHER client's box AND called us up begging for us to return it 2 hours later ... all on my dime)
All of this is documented so if they want to come on here and argue, I'd be MORE THAN HAPPY to blast them further.
STAY AWAY FROM CORPORATE COLO - one of the most unprofessional, vindictive, childish and corrupt colocation companies out there
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Oct 7, 2009
I'm assuming a corporate proxy cache is what they have set up. I have a client and every time I send them changes to a temporary page I'm hosting for review they can't see it.
They can hit refresh over and over but never see the new updates unless I change the name of the folder its in.
This is very annoying and it only happens with them and one other corporate client i have. They check on multiple computers and it will never refresh and load the new changes. I think this is their network cache that their IT dept. set up.
How can I get around this? I tried an htaccess trick I looked up for expiring files but it didnt work.
These files are on a shared hosting of mine on an Apache server.
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Nov 6, 2009
I've been asked to put a list together of UK suppliers of dedicated servers for LAMP and Windows webhosting.
The organisation's IT department wants to stop hosting different department websites.
I have companies like Rackspace, Positive Internet and Peer1 on the list.
They'd need to be companies that would pass a due diligence, secuirty and quality audit etc.
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Jun 29, 2008
just to give a kickback to these guys from Corp. Collo in LA. Let me first explain why we needed their service, and then what happened.
GPLHost, the company that I started in 2003, does VPS hosting from many location. We sell our service with our GPLed solution, using services from other company that we trust for taking care of hardware. As we had already a very good partnership in Florida, we started to investigate who we could host with in the other side of USA. We don't ask much, but at least, that a company knows how to open a chassis, change a hard drive or a memory, nothing more. It has been running this way for years without a glitch until...
Everything started well with them, we were charged 55 USD per month, which was one of the cheapest service we ever found, together with a very good bandwidth.
Until we had the most common issue we have: a hardware failure on our RAID1 software array. So we did mdadm -f /dev/sdb, mdadm --remove, then power off the HDD with hdparm, then ordered for a new hard drive to our usual supplier. When the drive arrived, we asked for a change, and also that the IPMI ip of the board was set, using a special CD from the constructor of the motherboard.
For your total understanding, please see this link, showing the server's chassis:
[url]
At the time, we were using short 1U box, in order to minimize costs. Now we only use longer ones, with bigger PSU and 4 HDD hot-swappable bays like the SCT813. So if you want to remove any of the 2 embedded HDD, you need to remove the top panel and unscrew the shroud pumping air that is in the middle (one unique screw on the bottom).
It took 1:15 for the 2 operations that needed no more than 15 minutes in total. So we were charged 300 USD (150 USD per hour), which is already abnormal. It took them 30 minutes for the HDD itself because they removed the FRONT panel, which is not needed at all.
Then the server failed unexpectedly the 2nd day. I wont explain in details all the stupid things they did for us, but after 6 hours, they finally noticed that there was a red light next to a thermometer icon on the front panel that was flashing! YES, 6 hours to find this...
So, after discussions, we agreed that they would rent us the defective hardware: the same motherboard, RAM + CPU, at a very expensive rate (something like 100 USD per week, os something like this...). So we asked for the defective system to be sent to our hardware supplier for a check. Of course, it took 2 weeks back and forth. And the result is... that the air shroud cooling the CPU was facing the HARD DRIVE and not the RAM and the CPU cooler. For an unknown reason, the technician decided to make a 90° rotation of it, before closing the box, which of course nearly destroyed it.
Because we had quite some customers on this server (as it was serving VPS customers), we still paid to resume the operation. But all together, a simple HDD failure costed us at least:
- 300 USD for the first change of HDD
- 600 USD for the 2nd day trying to diagnose what happened after they destroyed the server. They "nicely" said they would charge 3 hours instead of 6...
- 2 or 3x 100 USD for renting the server
- Maybe 80 USD Shipping of our server back and forth to the hardware supplier
- The new 1U casing for the server (at least 200 USD)
At this time, they still do not agree that they broke something. Nobody, including my supplier and myself, understand how an air blower can make a 90° rotation BY ITSELF without the intervention of god.
We had, about 6 months or more later, another HDD that failed. So we asked them to change it. All together, it took more than 2 months, and there was some other issues that I since forgot.
But that's not it! Read further...
Finally, we have migrated all our customers to another collocation facility that are much more unprofessionals. Then we asked for the server to be shipped, together with a linksys switch that we provided at the same time. Victor took an incredible 2 or 3 weeks to just FIND the switch (he first told me that it might have been lost). Then, he told me he found it, but IT WAS BROKEN! Yes, again, they broke something, and this time, they agreed saying they broke it. And guess what? Victor told me he was ready to charge back on my credit card the CHEAPEST amount that I ever saw for that switch online, excluding shipping or any taxes... Incredible.
But ... THAT'S NOT FINISHED!
I once went to bank to withdraw on the company's credit card and it was over limit. So I ran to home, called the bank, and they told me that corporate collocation has CONTINUED to withdraw on my credit card. So I called the "so called" hotline (which is NOT 24x7, I can tell by experience), and started to shout on the phone that I do not appreciate the "joke". Of course, Victor said he was sorry, and that he would charge back the money for the switch, plus what has been charged wrongly this June.
All together, my company have lost more than 2000 USD with corporate collocation if I include everything. As of today, I have yet received no email from Corp. Collo saying that the money they (agree that) they own me is sent back to my credit card. Maybe if they did, I wouldn't have post here, and accept the apologizes. But that is really too much this time!
In short:
- Corporate collocation charges when they should not, they are thefts
- Corporate collocation doesn't admit they break hardware, they are liars
The only good thing is that we made it so our customers didn't feel too much about all the worries we had, and down time was quite minimized, luckily. It could have been a lot worth with extended down time.
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Jun 3, 2007
I'm writing a review on Corporate Colocation (Corp Colo, Corporate Colo, etc). We were with them for 9 months and just recently we decided to move our equipment to Zogmo.
Background:
We signed up with Corporate Colocation in September of 2006. At that time, we wanted to find a cheaper colocation offer so we could "get out feet wet" with colocation. For a while, we only had one machine but later on we added a second one. I will go into my reasons for moving at the end.
Sales:
In my opinion, this is the only part of Corporate Colocation that I found good. Jon and Victor have been pretty good customer service wise. They seem to always be willing to do things that need to be done and they are pretty good about working with you. Although they didn't seem to be very technically inclined, they did a pretty good job overall with the sales aspect. There were only a few times we had billing issues and they have been pretty quick to fix them with some follow-up.
I would give them an 8.5/10 for sales.
Technical Support:
Minimal at best. Things seem to take days to get done with technical support and even some of the emails that I sent in with regards to some network issues (not with Corporate Colocation, but farther down) were never even responded to.
For example, I requested them to activate a remote reboot port that I had paid for and a week went by with no word. I ended up calling in and talking with Dima about it and he seemed to know about it the request and he had it setup within a few hours. When it was setup, he didn't even bother to follow my instructions and even proceeded to spell my company name incorrectly. A few weeks later I went to use the remote reboot port and it didn't work. Evidently they fixed it, but I ended up leaving a few weeks later so I didn't bother seeing if it worked.
We had some issues with their network. It's partly my fault for requesting a rate-limit on my port, but it took a few days a few emails to even get a response. He seemed to respond pretty quickly as long as there was no work involved. I can't really hold this one against them because it was my own dumb fault, but it's something that didn't sit well with me.
Overall, I wasn’t very satisfied with their technical support. However, I tend to have a little high standards. If you don’t mind having to follow-up and emails with calls (or more emails) and don’t mind a few days for support to get back to you then Corporate Colocation is for you. I just like being in the loop and communicated to, which is one thing they severely lack.
I rate them a 5/10 for their technical support.
Network:
I will stay that they had a pretty reliable network and speeds were pretty good. All I can recall is two outages (unscheduled) where the network was either down or very slow. One was where their network room lost power, so I assume all their network equipment went down. I did file an SLA claim on that one, which they did promptly pay. The other was just a few minutes (<15 minutes) where the network was spotty. I can say they have been doing some network over that past few months and they are defiantly improving in that area.
I rate them a 9/10 for network.
Datacenter:
I drove to Los Angeles to pick up my equipment from Corporate Colo (see canceling for the experience). I was escorted from the lobby area up to FastServ, where Corporate Colocation is located, and I was given access to the datacenter. The datacenter area was reasonably cooled and they had a few big fans blowing air around. The racks themselves looked a little cluttered. The server a couple U’s above mine evidently fell a U or so on to mine (It was on rails, but somehow got dislodged). The server below mine was not even screwed into the rack and when I attempted to pull my servers out it would pull the ones above and below mine. Good thing I brought a couple people to help me with removing the servers and it four of us to make sure the servers on the top and the bottom didn’t move and to make sure their server’s cords didn’t come out. I just hope that others would exercise the same caution when doing stuff with their server(s).
Overall, I wasn’t really impressed with the datacenter. There was nothing bad per se, but the servers on the racks looked a little cluttered and unorganized. I would rate them a 7.5/10
Canceling:
I wasn’t particularly happy with the way they handled the cancelation. I made sure to have a few people confirm my cancelation (over the phone and email) and I had to do some following up a few times in order to even get some answers (I wanted to have my cancelation confirmed and I wanted to confirm access, etc). After some time, I finally got answers to my questions over the phone.
When I was at the datacenter, I was told by someone from FastServ that I had an outstanding balance and I would need to contact Corporate Colocation to get it resolved.
When I called them, they were trying to charge me for another month of service. But I made sure to keep sufficient proof that I canceled well before the 30 days notice and that both Victor and Jon confirmed it. They did finally give me access to my servers, but after about 20 or so minutes a lady came out with the guy that escorted me to my servers asking my it was taking so long and she eluded to the fact that that I needed to just grab my servers and leave (She did tell me that I need to get my servers and seemed very insistent about why I was there). She then proceeded to wait next to us to finish.
I’m not sure why the lady was so rude to me as I did have a right to be there; my colocation didn’t terminate for another few weeks and I wasn’t wondering around the datacenter touching stuff that I shouldn’t have (In fact, I tried everything I could to make sure the servers around mine were left unharmed. I know it wasn’t just me, because even the security guard that checked us in commented on how rude she was.
I would rate the cancellation a 5/10.
Overall
I can say that sales was pretty good to me. They did lack in some areas, but overall that’s what kept me there for so long. I was planning on using them in the future for some non-critical (off-site, etc) stuff in the future, but the way that I was treated at the datacenter and the trouble I had canceling has made me to think otherwise. This is one of those “you get what you pay for” situations. If you need something cheap that is fairly good, then Corporate Colocation is for you.
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Oct 26, 2009
I have about 5 sites all hosted on my same hosting account. One of those domains is attached to the hosting account. I place my other domains in a folder of a sub-directory of my main domain. This has been working fine, up until today when i noticed a weird error. I give you a little example of how my sites are setup
my main domain:
www.maindomain.com
My other sites hosted in a sub-directory of my main domain:
www.maindomain.com/sites/site2/
www.maindomain.com/sites/site3/
How my other sites appear on the web:
www.site2.com
www.site3.com
This works fine for every page until i go to www.site2.com/index.php
It redirects to www.maindomain.com/sites/site2/index.php for some reason
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Feb 27, 2008
Can WHT'ers please suggest some reliable UK hosts so I can do some research on them? I am just looking for a small hosting account hosting one domain.
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Feb 23, 2008
Why don't we use hosting account on other company to backup our server/vps?
there are few company around who offer lot of space an BW. I am thinking to use that account for backup our three VPS.
Is that secure?
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Jan 1, 2009
I am trying to determine the best design approach for this business need.
There are multiple URLs:
[url]
[url]
[url]
The URLs are going to be specific to a topic but the displaying of the pages is template based. For example, there is 1 JSP page that will display the content for a topic based on an ID.
[url]is ID 1 in my database table.
[url]is ID 2 in my database table.
[url]is ID 3 in my database table.
So I could do a form post to display the specific content for a topic.
Code:
<form name="frmTopic" action=”/topic” method="Post">
<input type="hidden" name="topicID" id="topicID" value="">
</form>
So by populating the topicID and posting this form, it directs to my JSP page and displays the content specific to the topic ID. So if I pass 1, content about cats is displayed. If I pass 2, dogs and 3, birds.
I want to keep the URLs specific to the topic but I do not want to pay for hosting for each site since the only difference from one site to another is 1 page. The 1 page is the page that tells the JSP page which topic to display (I realize I have to hard code the ID number after I add the topic to the database).
Here is my question.
Is there a way I can have a specific index.htm page for each site [url]with one hosting account (I am using GoDaddy)? Then I could have this page redirect to the template JSP passing the ID. I could then put very specific items about the topic on this page to hopefully improve its page rank in search engines.
If this is not possible, I could create an initial JSP page that checks the ServerVariable for the specific URL and then passes the ID… something like this:
Request.ServerVariables("SERVER_NAME")
I am looking for feedback on the best approach so if there is an option that I have not listed that is better, please let me know.
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Oct 8, 2008
How do I stop my add-on domain from appearing in the search engine as a sub-domain? For example, it shows up as example.com/test.com. I only want test.com.
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Aug 6, 2005
I'm trying to understand how nameservers work. Here is what I would like to do. I'd like to have one nameserver point to my main hosting account and the second one point to another hosting account that I will call my back up host. Is that a proper use of the two nameservers or is that not a good idea for some reason?
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Jan 11, 2007
I have a question about SSL certs.
How do you transfer an SSL cert that you have on your current hosting plan to new servers hosting plan?
This is on Plesk and on a VPS and I have root access on both servers and both are Plesk if this even makes a difference.
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Aug 27, 2009
how many visitors bear a shared hosting account, Because if visitor grow it goes down..
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Jul 14, 2009
My client wants to point two domain to the same hosting account. I have already setup the first account for him and it works. How can I make it that when I change the nameserver for the 2nd domain to my server it points to the same hosting account as the 1st domain
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Feb 6, 2008
What do you use to manage all of your hosted accounts?
We have 2 servers, and about 95 clients. We bill our clients yearly. I cant seem to rely on plesk or cpanel for billing renewal dates, owner, etc.
IS there a program out there to help me see what account is due when, etc? Also who the owner is.
Ideally, Id love it o track by server, or view all, as well as show expiration notifications.
We are just to the point where managing these on excel is getting messy.
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Sep 19, 2008
I'm reeling right now after my shared hosting has been down for more than 24 hours (and this isn't one of the super-cheapies, it's in the $20-$30/month range)
In the future I'd really like to be protected against this kind of outage... I know downtime is inevitable with any host, so I'm wondering if it's possible to have some kind of failover system. Maybe I could get a second account with a bargain basement host (<$10/month) and keep it relatively up to date with a mirror of my site. But I don't know how I could manage the DNS so it went to the second host in the even of a failure on the first....
Does this kind of redundancy exist as some product in the industry that I don't know about (is that what "colocation" is?)? Is it likely that my host has the ability/willingness to redirect my domain (302 or something) in times of trouble like this?
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Apr 8, 2008
Is it possible, under Linux or Windows, to limit a webhosting account to only 1 webpage (.htm,.cfm,.html,.etc..)?
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Oct 13, 2008
This is a nice company,but i am not allowed to make backups of my home pc and put them on my shared hosting account.
For the rest i like this company,but i also want to use a hostingaccount for my own backups.
Can you recommend me a company like hostgator where i am allowed to put backups on the hostingaccount?
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Dec 8, 2008
how can I implement fail-over web hosting with 2 cpanel account on a separate server to get 100% uptime.
It has frequent database update (1 mysql db) and files uploaded from ftp time to time.
Is rsync is the solution?
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Jun 5, 2007
I currently use a HostGator shared plan which caps off database connections at 25. HG support said my only choice is to move to a dedicated server which means my monthly hosting cost jumps from $14.95 to $174.00! Something I'm not too excited about paying.
Can anyone offer any suggestions on Virtual Private Servers running *nix? Would a VPS be a good alternative to an expensive HG dedicated server or do you recommend I just suck it up and go dedicated? I just can't believe how much they want considering I've seen some VPS for under $100. If I did go with a VPS, would there be an easy way to move all my files, databases, SSL certs, etc to the new server?
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Jan 30, 2007
I have several domain names and I pay for hosting for each domain name. Each domain name gets little traffic, uses little bandwidth, and little storage space. I would like to pay for hosting once and share the bandwidth and storage space amongst the multiple sites. Do you know of a hosting company that offers this? I suppose it would involve having one hosting account and multiple IP addresses that resolve to different folders in your account?
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Apr 20, 2009
This is one of my thoughts and a valid one based on my own experience.
One of the problems with shared hosting account that comes with multiple domain/web hosting, is that all the hosted domains shared one single cpanel and one root directory where all the addon domains directories and files are all jammed up together with the maindomain's directories and files.
Notably is some php scripted sites running on addon domains were unable to function effectively. One such example is using imagevue - a photo slideshow/gallery script. The problem of no photos or photos unable to load/show when the site is called directly from the addon domain [url]
However, when accessed through the maindomain [url] it has no such problem and the photos showed up.
With the above incident and having tried on three other different webhosts, it's clear that something has to be done or otherwise, having multiple domain hosting has no real benefits if you consider the above matters.
As such, the only solution I can think of is to install whm on our shared hosting account so that we can have each added domain to have its own independent cpanel.
So long as we are not doing any reselling activities, there is no reason for the webhost to object or refused.
If your webhost is genuinely care about you and truly to provide an enhanced and efficient webhosting experience, then whm is one way to overcome any shortcomings from existing facility of using a single cpanel for all your multiple addon domains.
Of course, another alternative is to use subdomains from the main domain and redirect all your addon domain sites to the subdomains. That would really defeat the purpose of having addon domains in the first place. Also, why should we? since the hosting account is for multiple domain hosting.
Webhosts offering so-called unlimited domain hosting or limited multiple domain hosting on a single cpanel, should review the existing known issues such as the one mentioned above, and consider using whm to overcome such issues, thus truly provide a pleasant and effective multiple domain web hosting experience to its customers.
Webhosts should tweak and enhance its existing features/softwares/hardwares to improve the overall webhosting services.
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Apr 4, 2009
I know this question has been asked before but I tried the solutions I could find on net but not total success.
So, I have a shared hosting a/c with a domain(say www.xyz.com) pointing to it ..
Now I want a second domain (www.secondsite.com) to point to www.xyz.com/secondsitefolder
There was this article that says to use 'ZoneEdit' [url]how-to-...ting-aaccount/
And it works but the problem is when someone types www.secondsite.com in the browser, the browser url changes to www.xyz.com/secondsitefolder
Is there someway to stop tht browser url change or what's the correct way to have 2 domain names point to one shared hosting a/c.
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Oct 10, 2009
As a domainer I have several domainnames I like to add to a hostingaccount.
Many of the domains will have a blog or minisite.
At this moment I have a shared hosting account with unlimited domains.
But for seo reasons it is better not to link the domains/urls to eachother cause they have the same IP.
What can you recommend me to have all the domains on different IP's?
Or is there another way to do this,I heard something about c-class....
If I have to put the domains on different IP's on my shared hosting account I will have to pay $2,50 for an IP per month,this will be quite expensive.
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Apr 21, 2009
For years we have been able to send and receive through our web sites using Qwest and then a few weeks ago it stopped working for sending completely. I checked the usual things like port 25; I changed the outbound mail address to smtp.live.com per their instructions. Nothing. Now that Qwest is MSN it just doesn't work and their offshore "support" is worthless. This happens using Windows XP Pro and Vista.
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Jul 24, 2008
I'd like your feedback on what you would consider being the perfect shared hosting account.
What features would be valuable for you, which wouldn’t?
Any features not listed?
If you had to put together the perfect feature set for a shared hosting account, how would you do it?
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Mar 2, 2008
In the past WHM gave us the chance to check the hosting accounts daily cpu, memory and mysql usage in server status, but on the new WHM/CPANEL releases we noticed that this values are not so precise as they were.
Anyone know how can be found the average use of cpu/memory/mysql of each hosting account letting the hosting companies understand who uses more resources?
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Dec 23, 2008
why most says it is not safe to join or purchase from that hosting provider, who offers free domain name?
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Sep 2, 2008
I am having issues with spy hosting. I signed up for a shared hosting account on Saturday the setup was fast but DNS will not resolve my domains. I get this error when doing a DNS Traversal
ns9.dnscloud.com [66.249.19.217][Broken DNS server: Reports a server failure]91ms
ns10.dnscloud.com [66.249.19.218][Broken DNS server: Reports a server failure]92ms
What is this?
I made a ticket and NO REPLY AS OF YET!
What is going on spy. Has spy gone bad i though they use to be legit?
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