Troubleshooting Slow Website Loading

Oct 15, 2007

I have a VPS over at futurehosting, and I'm having some issues with my PHP/MySQL sites loading slowly after a few days of uptime. A restart of the various services (apache/mysql) fixes the issue, but I'd like the issue to not start in the first place.

I know very little of server administration (I'm still learning) so just let me know what info you need to see to do the troubleshooting and I'll get it to you.

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Website Loading Too Slow

May 27, 2009

I lunch a filesharing website below this server configuration:

# HP ProLiant DL180 G5 Server

# 1x Intel Quad Core Xeon L5410 / 12MB CPU


# 8 x 1000GB SATA II + 2 x 80GB (OS) Harddisk

# CentOS (64bit) OS

# 2 x 1000Mbps Full-Duplex Uplink Port

# No RAID Hardware RAID

# Remote Power Management Remote Power Management

# 4 IP

250 Mbps Unmetered bandwidth Volume Connectivity

But most the time it load too slow.

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Website Loading Very Slow In IE

Sep 29, 2007

i have a problem loading my web pages in IE, i taking a bit long time to load whole page. but at the same time it is loading very fast on firefox.

i tried to disable gzip in apache configuration, it not solved the problem.

my php conf:-

System Linux 2.6.9-023stab044.4-enterprise #1 SMP Thu May 24 17:41:23 MSD 2007 i686 Build Date Sep 26 2006 17:52:35 Configure Command './configure' '--with-apxs=/usr/local/apache/bin/apxs' '--prefix=/usr/local' '--with-xml' '--enable-bcmath' '--enable-calendar' '--with-curl' '--enable-exif' '--enable-ftp' '--with-gd' '--with-jpeg-dir=/usr/local' '--with-png-dir=/usr' '--with-xpm-dir=/usr/X11R6' '--with-gettext' '--with-mcrypt' '--with-mhash' '--enable-magic-quotes' '--with-mysqli' '--with-mysql=/usr' '--with-openssl' '--enable-discard-path' '--with-pear' '--with-pspell' '--enable-sockets' '--enable-track-vars' '--with-ttf' '--with-freetype-dir=/usr' '--enable-gd-native-ttf' '--with-zlib' Server API Apache Virtual Directory Support disabled Configuration File (php.ini) Path /usr/local/Zend/etc/php.ini PHP API 20020918 PHP Extension 20020429 Zend Extension 20050606 Debug Build no Zend Memory Manager enabled Thread Safety disabled Registered PHP Streams php, http, ftp, https, ftps, compress.zlib

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Website Slow Loading (possible DNS?)

Jul 1, 2007

I seem to be having a problem with slow loading. When I type in a couple of domain names on my browser, I noticed that it will take 2 seconds, before the site will start to load.

On my status bar, it would show "Looking for" during that 2 seconds.

It seems like the DNS is taking a long time to find my IP?

a's tools report, shows my DNS as pretty healthy.

What could be the possible reasons behind this?

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Slow Loading Website Even After Following Tutorials

Oct 17, 2007

i am trying to optimize my dedicated server to host one website (php-nuke platnuam 7.6v2b5 taking 1min to 1min 30secs to load). ive read the tutorials and it does not seem to make a difference no matter what i try. if one of you guys could kindly point out what could possibly be the problem i would be very greatful.

Kernel Version:
Motherboard SuperMicro X7DBR-E Intel Xeon DualCore DualProc SATA 2Proc

Processor Intel Xeon-Clovertown 5335-QuadCore-LV 2GHz

RAM slot 1 Generic 1GB 667ECC FB-DIMM DDR2 1GB
RAM slot 2 Generic 1GB 667ECC FB-DIMM DDR2 1GB
RAM slot 3 Generic 1GB 667ECC FB-DIMM DDR2 1GB
RAM slot 4 Generic 1GB 667ECC FB-DIMM DDR2 1GB
RAM slot 5 Empty
RAM slot 6 Empty
RAM slot 7 Empty
RAM slot 8 Empty

Drive Controller Mainboard Onboard SATAII Controller

Hard Drive 1 Western Digital WD Caviar RE 16 WD2500YS 250GB
Hard Drive 2 Western Digital WD Caviar RE 16 WD2500YS 250GB

WHM 11.11.0 cPanel 11.15.0-R17665

Top output:
top - 16:44:51 up 17:42, 1 user, load average: 0.01, 0.00, 0.00
Tasks: 154 total, 1 running, 153 sleeping, 0 stopped, 0 zombie
Cpu0 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Cpu1 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Cpu2 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Cpu3 : 0.3%us, 0.0%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 3369376k total, 2478128k used, 891248k free, 228052k buffers
Swap: 2096440k total, 0k used, 2096440k free, 1964784k cached

procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu------
r b swpd free buff cache si so bi bo in cs us sy id wa st
0 0 0 891124 228272 1964832 0 0 34 21 99 81 1 0 98 0 0
0 0 0 891124 228284 1964824 0 0 0 9 1045 161 0 0 100 0 0
1 0 0 891124 228292 1964832 0 0 0 3 1031 130 0 0 100 0 0
0 0 0 891124 228300 1964832 0 0 0 3 1045 157 0 0 100 0 0
0 0 0 891000 228308 1964832 0 0 0 7 1035 144 0 0 100 0 0

REDHAT Enterprise 5 i686


Server version: Apache/2.0.61
Server built: Oct 17 2007 14:55:40
Cpanel::Easy::Apache v3.2.0 rev2623

PHP 5.2.4 (cli) (built: Oct 17 2007 15:00:59)
Copyright (c) 1997-2007 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies

things from the tutorials section ive tried:
this website/showthread.php?t=549666
this website/showthread.php?t=579135
this website/showthread.php?t=340239 (only did 4. Tuning sysctl.conf from here)

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CPanel :: Website Page Loading Very Slow

Jan 14, 2015

My server can be very slow loading pages and when logging in to WHM it can sometimes take almost 30 seconds before I am redirected to the home screen of WHM.

I have noticed that if I restart Apache the server becomes very fast again but only for a few minutes.

What I could look for to find out what is causing all my sites to run so slow?

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Videos Not Loading/ Loading Very Slow

Dec 5, 2008

I have been having soooo many issues with this new server

It is nothing against my host; but now the videos aren't loading or loading so slow

What could be the issue? It would have to be a server issue, correct?

The site is nsfw but it is ftw (hint hint) , it is an adult site and I don't know if

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Mysql Loading Very Slow

Dec 28, 2008

I'm running a forum system on my server. Loading pages that don't connect to the forum database load normal. Whenever I browse any page that connects to the forum database on my forum, the page either takes ages to load or times out loading. I never exceed using 14% of one of my two cores, I'm using a quarter of my 1.5GB ram. It's only been loading slow like this since I've switched from running Windows to Ubuntu Server 8.10. I enabled logging slow queries on SQL, but nothing's been recorded. I've installed the server packages through Webmin,

when I access the server through its local IP address it's still very slow.

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Site Is Loading Very Slow On My Vps

Mar 22, 2007

I have a website The site takes a very long time to load. I don't think it's because of the server's connection speed. What would be the best way to diagnose the problem? What could the problem be? I noticed that it get's slower and slower with time and when I restart apache it's faster (but still not fast enough).

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Reverse DNS- Slow Initial Loading

May 16, 2008

I have a page that is loading very slowly the first time I connect to it. After that it's very fast.

Now I did some research and found out that this could be a DNS issue and that my nameserver might do a reverse DNS lookup.
I do not know excatly what that means yet, but I suppose that could be the issue.

To the my.cnf file I added skip-name-resolve in order to disable DNS lookups, but what I can do to find out if I have a dns issue?


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Low Server Load But Websites Loading Slow

Jun 29, 2008

server load is low according to top command / mytop but what I dont understand all websites on the server are loading very slow.

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Apache :: Loading Assets With Assetic Is So Slow

Dec 18, 2013

I am working with wamp on development phase. We have a Symfony 2 project and I am using Assetic to manage the assets. (no filter used for my test, so no compression or whatever).

I know I am in the development mode and that assetic is meant to work differently on prod environment but the loading of js, css and images is so slow (could be 30s for a dozen css, a dozen js -most of them are already minified- and 4 images, I am using firebug to check) that I wonder if there is a problem with Apache.

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CPanel E-mail :: Loading Webmail Interfaces Really Slow

Jun 2, 2015

Some accounts have webmail enabled and can be accessed using but after login(which is fast) it takes a long time to load horde or roundcube.

Can I speed up the loading time of those interfaces? Maybe buy more ram or CPUs on the VPS? The websites are pretty fast

Here are some times:
accessing the login: is instant
login successful takes 6-10 seconds
loading hoarde is 12-15 seconds

Note: the secure certificate is not valid, maybe buying a valid one will make it faster

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Website Loading Time

May 27, 2009

regarding the speed of loading my website. How do you find in terms of speed of my blog? Is it slow? - My blog:

I am contemplating in changing host as I believe my current host isn't up to par when it comes to loading times.

Tell me what you think about the loading times and if you happen to know a good, reliable and fast host please list it below so I can take a look at it and see if it fits to my needs.

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How To Remove Pre Website Loading Ads

Sep 13, 2008

I have this site gameplanet,pri,ee and it has this built-in annoying ad that always

shows up if you're viewing the website for the first time.

Is there a way to remove or disable it or do anything about it.

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Website Not Loading From Some Places

Mar 9, 2007

I signed on to a host just a few weeks ago and from my computer at home I got some work-in-progress pages up and running. However, I tried looking at the pages from some other computers and get weird, inconsistent results. In those computers either my site page loads, or GoDaddy domain parking page loads (I registered the domain with GoDaddy).

Why are some computers referring back to GoDaddy's page while in other places they go right to my pages on the web host? Have I did something wrong in setting up the nameservers? Currently I have my host's nameservers on the top of the nameserver list, but GoDaddy's are still on the list, although below my host's in priority order.

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CPanel Database :: Setup Remote MySQL - Some Website Not Loading

Aug 8, 2014

After setup remote mysql server , some website not loaded , after check mysql processlist I see following detail :


| Id | User | Host | db | Command | Time | State | Info
| 184 | username_ayeha | | username_username | Query | 3 | Writing to net | SELECT
userfield.*, usertextfield.*, user.*, UNIX_TIMESTAMP(passworddate) AS passworddate, user. |
| 185 | username_ayeha | | username_username | Sleep | 36 | |

[Code] ....

Remote mysql server on same DC , with Ping under 1ms

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CPanel E-mail :: Outlook Slow Loading IMAP Mail

Aug 29, 2014

Im having strange reports that my clients vps from yesterday is having trouble recivecing mail. For example if u click on the email in outlook it takes about 5mins to load the email. Even. A simple test email. Ive exhausted all possibilities. Ive even tried installing firebird email client and thats the same. Ive tried it from a different location too.

The strange thing is its fine on a mac mail and also iphone ect.

Have u came across this issue before. Or is there a tweak i could do or test

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My Website Is Slow In China

Mar 14, 2008

My customers are complaining that my web site is extremely slow in China. But I have never received any complain from outside China (I have talked to non-China users).

What could be the reason behind this? Or how can I find the root cause?

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Slow Running Website.

Jun 1, 2007

I have a website that I recently moved to a dedicated server. Before hand I had the website hosted with 2 other hosting companies (not dedicated).

I decided to go to a dedicated server because the website ran extremely slow or even went down due to traffic.

With the dedicated server I am having the same problem with the same amount of visitors online. This usually occurs with aprox 250 members online.

I know nothing about servers and have no idea how to cure this problem or if possibly it could be a setting in the server. However this is killing my website because new people are unable to register because of site coming down from traffic.

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Website Suddenly Became Slow

Mar 2, 2007

I have a client who has 3 to 4 websites. His websites are database driven mysql. When we transfered to a new server everything works. Then he requested a iconv and GD installations. Then it was installed. Now all of his sites is impossibly to view but its up. The rest of the clients are doing just fine. What do you think is the problem? we recompiled php several times already same thing.

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Slow Internet Connection To Our Website

Apr 20, 2008

For about the last two weeks I've had issues connecting with the website that I help run from my home connection which is Time Warner Cable Internet connection in Los Angeles. I'm on a Dell laptop Inspiron 6000 running Windows XP. I'm always able to connect to the site but what's happening is the page will get hung up on loading a single image usually and then it will take about a minute just to load that last image. And sometimes the page won't load at all, but all it takes usually is hitting the refresh button and the page loads instantly. I was hoping this issue would just go away, but it's been persistent after numerous restarts of our cable modem and switching from wireless to plugged in and so forth. And it's really only happening for our site and no others, which is just puzzling.

At our office on our DSL connection our site loads fine and we haven't had any customer complaints about the site loading slow like this. Our traffic numbers have stayed steady so I don't think it's a global problem connecting with our site. At home I conduct a trace route and it looks good:

Tracing route to []
over a maximum of 30 hops:

1 5 ms 5 ms 1 ms
2 15 ms 13 ms 12 ms []
3 12 ms 11 ms 9 ms
4 11 ms 12 ms 12 ms []
5 11 ms 12 ms 16 ms []
6 14 ms 15 ms 47 ms [
7 15 ms 18 ms 25 ms [4.78.195.
8 15 ms 15 ms 15 ms []

9 16 ms 15 ms 25 ms []
10 15 ms 15 ms 27 ms [216.52.255
11 16 ms 38 ms 25 ms [63.251.209
12 19 ms 29 ms 18 ms
13 32 ms 18 ms 18 ms

Trace complete.

Does anyone know what the heck is going on and how I can fix this?

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Plesk 12.x / Linux :: Php-cgi High Cpu Load Website Running Slow

Dec 10, 2014

Today, without any change on the server side my single running website on my server started running low. After checking the running processes I realised I have these 8 processes running with high cpu load something that didn't had before.

4245 user 20 0 283m 103m 10m R 85.1 0.3 6:44.88 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4243 user 20 0 241m 68m 8736 R 83.8 0.2 6:33.45 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4259 user 20 0 254m 82m 8720 R 83.5 0.3 6:11.00 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4244 user 20 0 282m 103m 10m R 82.1 0.3 6:46.49 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4247 user 20 0 248m 76m 8712 R 78.8 0.2 6:50.31 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4264 user 20 0 258m 85m 8712 R 72.9 0.3 6:49.83 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini

apache error log doesn't show any warnings, errors.

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Plesk 11.x / Linux :: Drupal Website - Pages Load Too Slow

May 1, 2014

VPS hosting, stats in my sig below. Have poor performance with a drupal and civicrm(drupal based) website and looking to troubleshoot.

Main issue is pages take too long to load, sometimes over 5 seconds and more! Below is my.cnf and MYSQLtuner results.

So my.cnf



[Code] .....

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Plesk 12.x / Windows :: Slow Website Performance With Perl And Python Installed On IIS

Jan 3, 2015

I noticed that all my client websites were as slow as a snail snot before uninstalling perl and Python.

Is it normal that perl and python components slowing down IIS?

I search online, it is a common scenerio for those two to slow down IIS.

After I uninstalled perl and python as well as awstat, the site are working as fast as before.

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Troubleshooting Kernel

Jul 24, 2009

I have a FreeBSD server crashing a few times per week sometimes 2 or 3 times in one day, then 3 days fine sometimes each other day...

/var/log/messages shows nothing related to the reboot when looking at the server screen after a crash, it showed kernel panic

any ideas on how to troubleshoot that with the minimum downtime possible? DC already tried swapping memory, but it didn't solve

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Monitoring And Troubleshooting

Mar 31, 2007

I am on a freebsd semi managed dedicated server (semi managed in that they dont really do out lol i just dont have root access, ssh though) unsing DirectAdmin

I need to find a way where i can monitor the processes that each account is using.

In the Service Monitor its showing all the services thats running for example, at present httpd is showing this:

httpd httpd (pid 96703 96702 96700 96698 96697 96696 96695 96694 96693 96692 96691 96690 96689 96688 96687 96686 96685 96684 96683 96682 96662 )I need to find more info about each of the pid's as i would like to know who is using what. does that make sense?
The other day (above httpd is normal) there was at least 10 times that amount and the server was dead slow, but i could not find any information as to who was using what and what cause the server to die....

I also have a customer that usually uses about 400mb to 500mb bandwidth per day, since the 28th of march this has gone sky high to nearly 2gb, he says he does not have any attachments fro download, nothing new has been added and no extra traffic, yet this has happened, this is why i need to find more info about such things, I have had a look at the logs but again, i do not really understand what any of it means...

i read this somewhere, but i dont think it works on my server...


Look at the PID of the process using the most resources. Then use "ls -alh /proc/PID".

Ya'll get something like:

root@server02 [/]# ls -alh /proc/10231
total 0
dr-xr-xr-x 3 nobody nobody 0 Jan 17 15:35 ./
dr-xr-xr-x 144 root root 0 Dec 29 09:48 ../
-r--r--r-- 1 root root 0 Jan 17 15:35 cmdline
-r--r--r-- 1 root root 0 Jan 17 15:35 cpu
lrwxrwxrwx 1 root root 0 Jan 17 15:35 cwd -> /home/USERNAME/public_html/
-r-------- 1 root root 0 Jan 17 15:35 environ
lrwxrwxrwx 1 root root 0 Jan 17 15:35 exe -> /usr/local/apache/bin/httpd*
dr-x------ 2 root root 0 Jan 17 15:35 fd/
-r-------- 1 root root 0 Jan 17 15:35 maps
-rw------- 1 root root 0 Jan 17 15:35 mem
-r--r--r-- 1 root root 0 Jan 17 15:35 mounts
lrwxrwxrwx 1 root root 0 Jan 17 15:35 root -> //
-r--r--r-- 1 root root 0 Jan 17 15:35 stat
-r--r--r-- 1 root root 0 Jan 17 15:35 statm
-r--r--r-- 1 root root 0 Jan 17 15:35 status

The cwd -> will tell you what folder is being accessed. That should let you know what user.

You can also from SSH on Cpanel boxes use something like "lynx localhost/whm-server-status" to see connections to specific URLs.

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Troubleshooting CPanel Email

May 29, 2008

I've been concerned that my cPanel email address on my dedicated server hasn't been receiving emails. This was confirmed when an email sent by request from a friend did not arrive. The address is fosterd(***at***) if anyone would like to send me a test email.

What are the steps I can take to see if my cPanel email software is running correctly? I have already looked into my mail statistics, and it seems as though there are messages not being delivered, a fair amount which seem to be spam, but others that may not be.

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HTTPD Failing .. Troubleshooting

Sep 29, 2008

I noticed all of my sites were down earlier.. so I tried restarting apache via WHM.. and that didn't work, said the following:

Waiting for httpd to restart.... . . . . . . . . . . finished.

httpd status
root 8103 0.5 0.8 30892 29264 ? S 12:28 0:00 /usr/local/cpanel/whostmgr/bin/whostmgr ./reshttpd

httpd has failed, please contact the sysadmin.

I tried rebooting.. same issue.

how to troubleshoot this? This is very bad!

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Website Extremely Slow To Load/doesn't Load (numtcpsock)

Dec 20, 2007

I've been having trouble with my VPS for a while now. In the QoS alerts page in Virtuozzo it seems to be a problem with numtcpsock and tcprcvbuf, mainly numtcpsock.

Copy these into the browser:

And when i run cat /proc/user_beancounters:

This line is particularly scary:
numtcpsock 164 164 166 166 7321

What do i need to do, to get the website running again? It's only one site on the vps a proxy. So i thought a vps would be able to handle one proxy.

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Troubleshooting Tips On IIS6 And An Exchange 2003 Server

Jan 30, 2009

Customer wants to move his website in-house along with his email. The hardware guy installed a windows 2003 64-bit exchange server. I logged in with logmein and created a directory c:Inetputwwwroot hewebsite. Copied iisstart.html to the new dir. Put the company name in the iisstart file. Opened IIS6. Went to properties of the default website and pointed to the new directory on the home dir page. Added iisstart.html the Documents page and moved it to the top. Closed everything. Opened Internet Explorer 7 and put in http://localhost. All worked well. Brought up the new start page. Opened IE7 on my pc and put there ip address in and it also brought up the new webpage (tested the port 80 in the router). Said we were ready to go.

The hardware guy sent me an email stating that he was having problems with the 64-bit version and took the server back to the 32-bit version of windows exchange server. I logged back in with logmein and followed the same exact steps as above but it will not show the new webpage. Am getting a page not found error.

I have done the above on several 2003 servers and several xp pro machines. Always works.

Have done one 2003 exchange server. Went to a couple of those servers and made sure the default website settings were exactly the same as the ones that work. Still no help.

Downloaded an iis6 troubleshooting program from microsoft but cannot locate the error. I have been studying the II6 documentation and 2003 exchange server documentation. Went thru all the tutorials in google on iis6 and exchange I can find no help.

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