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Troubleshooting Slow Website Loading

I have a VPS over at futurehosting, and I'm having some issues with my PHP/MySQL sites loading slowly after a few days of uptime. A restart of the various services (apache/mysql) fixes the issue, but I'd like the issue to not start in the first place.

I know very little of server administration (I'm still learning) so just let me know what info you need to see to do the troubleshooting and I'll get it to you.

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I lunch a filesharing website below this server configuration:

# HP ProLiant DL180 G5 Server

# 1x Intel Quad Core Xeon L5410 / 12MB CPU


# 8 x 1000GB SATA II + 2 x 80GB (OS) Harddisk

# CentOS (64bit) OS

# 2 x 1000Mbps Full-Duplex Uplink Port

# No RAID Hardware RAID

# Remote Power Management Remote Power Management

# 4 IP

250 Mbps Unmetered bandwidth Volume Connectivity

But most the time it load too slow.

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my php conf:-

System Linux 2.6.9-023stab044.4-enterprise #1 SMP Thu May 24 17:41:23 MSD 2007 i686 Build Date Sep 26 2006 17:52:35 Configure Command './configure' '--with-apxs=/usr/local/apache/bin/apxs' '--prefix=/usr/local' '--with-xml' '--enable-bcmath' '--enable-calendar' '--with-curl' '--enable-exif' '--enable-ftp' '--with-gd' '--with-jpeg-dir=/usr/local' '--with-png-dir=/usr' '--with-xpm-dir=/usr/X11R6' '--with-gettext' '--with-mcrypt' '--with-mhash' '--enable-magic-quotes' '--with-mysqli' '--with-mysql=/usr' '--with-openssl' '--enable-discard-path' '--with-pear' '--with-pspell' '--enable-sockets' '--enable-track-vars' '--with-ttf' '--with-freetype-dir=/usr' '--enable-gd-native-ttf' '--with-zlib' Server API Apache Virtual Directory Support disabled Configuration File (php.ini) Path /usr/local/Zend/etc/php.ini PHP API 20020918 PHP Extension 20020429 Zend Extension 20050606 Debug Build no Zend Memory Manager enabled Thread Safety disabled Registered PHP Streams php, http, ftp, https, ftps, compress.zlib

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a's tools report, shows my DNS as pretty healthy.

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Kernel Version:
Motherboard SuperMicro X7DBR-E Intel Xeon DualCore DualProc SATA 2Proc

Processor Intel Xeon-Clovertown 5335-QuadCore-LV 2GHz

RAM slot 1 Generic 1GB 667ECC FB-DIMM DDR2 1GB
RAM slot 2 Generic 1GB 667ECC FB-DIMM DDR2 1GB
RAM slot 3 Generic 1GB 667ECC FB-DIMM DDR2 1GB
RAM slot 4 Generic 1GB 667ECC FB-DIMM DDR2 1GB
RAM slot 5 Empty
RAM slot 6 Empty
RAM slot 7 Empty
RAM slot 8 Empty

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Hard Drive 2 Western Digital WD Caviar RE 16 WD2500YS 250GB

WHM 11.11.0 cPanel 11.15.0-R17665

Top output:
top - 16:44:51 up 17:42, 1 user, load average: 0.01, 0.00, 0.00
Tasks: 154 total, 1 running, 153 sleeping, 0 stopped, 0 zombie
Cpu0 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Cpu1 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Cpu2 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Cpu3 : 0.3%us, 0.0%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 3369376k total, 2478128k used, 891248k free, 228052k buffers
Swap: 2096440k total, 0k used, 2096440k free, 1964784k cached

procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu------
r b swpd free buff cache si so bi bo in cs us sy id wa st
0 0 0 891124 228272 1964832 0 0 34 21 99 81 1 0 98 0 0
0 0 0 891124 228284 1964824 0 0 0 9 1045 161 0 0 100 0 0
1 0 0 891124 228292 1964832 0 0 0 3 1031 130 0 0 100 0 0
0 0 0 891124 228300 1964832 0 0 0 3 1045 157 0 0 100 0 0
0 0 0 891000 228308 1964832 0 0 0 7 1035 144 0 0 100 0 0

REDHAT Enterprise 5 i686


Server version: Apache/2.0.61
Server built: Oct 17 2007 14:55:40
Cpanel::Easy::Apache v3.2.0 rev2623

PHP 5.2.4 (cli) (built: Oct 17 2007 15:00:59)
Copyright (c) 1997-2007 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies

things from the tutorials section ive tried:
this website/showthread.php?t=549666
this website/showthread.php?t=579135
this website/showthread.php?t=340239 (only did 4. Tuning sysctl.conf from here)

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I have just had a new Wordpress theme made but ever since it has been in use the site has been loading really slowly for me.

The site is This One - Is it loading slowly for you?

If so why do you think it is so slow?

It was working fine with the old theme and it is the same when installed on different servers.

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I've had a localhost server setup for awhile now, and all of a sudden when I access [url]it wants to download my "index.php" file. However, when I access it via [url]is loads fine.

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We have a perl script that is located under cgi-bin/yabb/

Everytime it's loaded is causing an error 500, suexec logs shows everything correct but error_log shows this: ...

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I've got a server that was running Apache 2.0/PHP 5.2.5 & MysQL 5.0 just fine, however I needed to upgrade to a newer version of MySQL.

So I uninstalled MySQL 5.0 and installed MySQL 5.1, copied the MySQLlibs over, and recompiled Apache/PHP with easyupdate. Apache & MysQL both start/run fine without errors, however PHP files don't load. Just get black pages (HTML works fine obviously).

I went ahead and updated to Apache 2.2 & PHP 5.2.6 while I was at it, but that doesn't change things. I'm not sure why uninstalling MysQL & reinstalling would break any dependencies, but looks like thats the case. Perhaps I need to reinstall some libraries?

Or would it be easier just to reinstall Apache/PHP entirely? I have no data.

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I have a dedicated server with a shopping cart and I have had a very few people say they were buying and at the order completion stage the final page would not load.

This happens very rarely and I actually cannot reproduce it.

How can I even begin to trouble shoot this type of problem?

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Lately the cPanel and WHM on my server loads very very slowly or not load at all from my pc..

The problem is local. It works from other places.. It's not my firewall (pc-cillin) as it have the same problems even when i disable my firewall..

It's probably my router. I have a d-link DI-524 router.

Is it a known problem?

I don't understand a lot in configuring it so "open this port" or "close this port" won't help.. I realy need detailed instructions

I've tried to play with the filtering settings (adding port 2082,2086) but nothing worked..

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I have some web space but the other day all the folders in my folder manager disappeared and I cant upload any files to me web space.

When I click on the only folder left a box pops up saying "error loading callback data"? (SEE pic below)


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If I type in my address bar, it forwards me to This is not happening for my website right now. I think its a good idea to do this, since then search engines will have only 1 main URL for the website to index.

My question is:

How do I implement this? I think this may involve mucking with CNAME settings...

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I can't get SELinux to let httpd load the IonCube module for PHP. I've given the CentOS 5 forum a try (here:, talked with WHMCS's support (the app I'm using that needs it), and even opened a ticket with IonCube. Unfortunately nobody seems to know how to tell SELinux to let httpd "exec" modules.

I'm running CentOS 5, and the error I'm getting in /var/log/messages is:

Jul 23 10:15:30 host kernel: audit(1216833330.905:1249): avc: denied { execheap } for pid=22055 comm="httpd" scontext=root:system_r:httpd_t:s0 tcontext=root:system_r:httpd_t:s0 tclass=process

I can disable SELinux and it works fine (setenforce 0), but that's not the solution I'm looking for. Can someone please tell me how to do this the *right* way?

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Is there a way to get Apache to tell me which .conf file it is loading at start-up?

There's a box that's misbehaving and Apache is running on port 80 and 8080 on the box... but we can't locate *why* it's running on port 8080. I can't find any Listen 8080 statement in the typical config files. If I knew which config files it was loading, I could go through all of the files in more detail.

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Server :
pentium IV 3.0 Ghz
debian 3.1
kernel 2.6

Some months ago I installed php4 on this server , and added , mostly with this site as guide. Everything worked fine.

Few days ago I realize I hadn't updated this server for a while. I run 'apt-get update' and 'apt-get dist-upgrade' . A whole lot of things get updated, and after that I perform a reboot, as adviced by the update script.

The next day I experiment a bit with the profiler of xdebug . I manage to install it , play around with the results, but decide to uncomment it from php.ini again as it is not that helpfull to me and it makes quiet big log files too.

Today I notice this server is getting very big loads. Normally on peak evenings it would float around 2-4 , with sometime jumps to 10-12 but always quickly recovering and working well. But on this evening it kept rising, stayed around 30-60 for most of the time, and even hit up to 85 . It only lowers when the busy hours are really over. So I look around everywhere , and then after a few hours I notice that eaccelerator is not visible in phpinfo(); anymore. This is the only weird thing I could find, and I assume this caused a big difference on the performance.

I dont know why exactly it went away. Maybe it was the server update, wich touched a lot of files. But I thought it was not supposed to update any configuration files, not without warning at least. I could also have been the xdebug script, wich also uses 'phpize' to install and also required editing in php.ini . I really wish I noticed the lack of eaccelerator after the update but before trying xdebug.

So I try to install eaccelerator again. Unpack from source, phpize, make, etc etc, just as last time. I edit php.ini to make sure the load command and settings of eaccelerator are still there and reload apache. I check phpinfo(); , but nothing changes. I try it all again to be sure, but still nothing. I check the location of the .so files, yes they are still there and the rights of the files look ok.

I edit php.ini again and uncomment '', and reload apache. I notice a mysql error on my site as expected. So that means I'm really editing the right php.ini file and that I can influence the extensions that are loaded. I add the mysql extension again and reload apache.

I load an old php.ini backup file, from right after first installation of this server. The eaccelerator settings are there too already, but if I try it and reload apache : no difference.

I reboot my server again, because .. well sometimes it helps. But not with this. phpinfo(); still says no eaccelerator.

I check another server, exact same specs, same php+eaccelerator installation on the same day as the first one. I compare versions of apache/php/php extensions/zend extensions and all numbers I can find. Everything still looks the same, except server 1 does not have eaccelerator and server 2 still has.

I'm shomehow out of things to check now. I'm pretty sure eaccelerator has a big influence on the performance of my heavy php site, and I want it back. Everything looks ok, the files are there, the settings in php.ini are there, it should work ... but it doesnt. No errors or warnings anywhere, just phpinfo(); saying that eaccelerator has not been loaded and the high loads are confirming this.

It will either be a very complicated solution, or a very simple one, but I'm just looking over it. Does anyone has any tips on where to look or what to try ? Thanks.

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After upgrading to cPanel 11 ( did all steps in the checklist ) i can not login using & , but i can login using [url]and [url], same as webmail at 2095 and 2096.

Im using RHEL 4 and latest cp v11 RELEASE

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Recently we have launched our new cpanel server, We have some problems on that.

When we restart httpd, all things will be good before 15 min, but after that, speed goes down to 1/10 and after some hours that will get as low as nobody can view pages on the server.

We are using cPanel latest release and CSF on CentOS4.5.

Apache 1.3.7 and PHP4.4.7 is running on the server with Zend.

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I am currently installing lxadmin in my webserver, but during the intallation i received a alert message from my "settroubleshootebrowser" saying:

SummarySELinux is preventing /usr/local/lxlabs/ext/php/php from loading /usr/local/lxlabs/ext/php/lib/ which requires text relocation.

Allowing AccessIf you trust:

/usr/local/lxlabs/ext/php/lib/ to run correctly, you can change the file context to textrel_shlib_t. "chcon -t textrel_shlib_t /usr/local/lxlabs/ext/php/lib/"The following command will allow this access:chcon -t textrel_shlib_t /usr/local/lxlabs/ext/php/lib/

This message was for thwe SQL and Zend optimizer.

My Question is, where do i find the "chcon -t textrel_shlib_t" file allow access?

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I want my users to be redirected directly to my forum

so when they type in it will redirect instantly to

I know this can be done on Cpanel... any other ways?

View Replies!   View Related Rocks - Excellent Support - Reliable Hosting - Fast Loading
If you need a hosting provider, reliable with logical prices and fantastic support then you should consider

I'm developing web sites since 1995 and through all these years I have changed many hosting companies always looking the best for my clients. BUT what are the basic 2 critical factors for a website?

1) Reliability -stability - fast loading

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Whenever I needed to open a new ticket during the process of domain transfer I always was getting a reply in minutes. Also the support staff is very gentle, experienced and always looking for to satisfy your needs. You need Full Trust for your domain? No problem. Just open a ticket and in 5 minutes you'll have it.

One main reason I left from one of my previous hosting provider was Full Trust. They offered only Medium Trust.

I left also another hosting provider since support system was horrible. I opened a ticket and I wasn't sure when it will be answered. In cases of troubles a complete absense of support may ruin your business. I usally do changes at night or weekend when my clients do not work. What happen if something goes wrong and there is no one at the other side of support to help you? I have faced such situations that the 24x7 support was 8x5.

So if you want to be free from anxiety and have reliable hosting with a fanatical support team, then I suggest you to join Support rocks.

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Hard to describe the situation in the subject so here is the spill:

CentOS Server

While getting my new server ready to move my main site over to I have a problem with default PhP pages not loading correctly. I set index.php to be a default page in .htaccess but the default page won't load unless a trailing "/" is used in the url.


[url] ----- Works fine, loads index.php

[url] ----- Does not load index.php or any other default page

I'm sure this is one of those easy settings I have just overlooked .

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At 15.00 PM (+1 hours here) my isp rebooted the hardware node. After the reboot there were some issues, they think it is possibly a DDoS Attack. They said the load on the host node was in the hunderds and my VPS was stopped because of the reboot and when I started it, HyperVM first told me it was not possible and after a few tries it started finally.

But the load was very high, and it still is. How can I check what the problem is that creates the high load?

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Im getting very poor ftp speeds from my server, can someone test the speed and report it back, link below:-


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I did nothing but my whole server got slower.

Especially the sshd and mc.

I solve the sshd problem cos I edited the conf file with UseDNS no so it faster right now but I couldnt do anything with mc.

I have to wait about 15 seconds to load it.

Any suggestion?

or any ideal why my server become slower?

System: Debian 4.0
kernel: grsec 2.6.19-1

Till today morning its okey.

Oh, yes, I run tiger and got the following message in log:

09:50> Beginning security report for (GNU/Linux Linux
# Performing check of passwd files...
# Checking entries from /etc/passwd.
--WARN-- [pass014w] Login (firebird) is disabled, but has a valid shell.
--WARN-- [pass016w] User oident has / as home directory
--WARN-- [pass015w] Login ID sshd does not have a valid shell
--WARN-- [pass015w] Login ID sync does not have a valid shell (/bin/sync).
# Performing check of PATH components...
--WARN-- [path009w] /etc/csh.login does not setenv an initial setting for
# Only checking user 'root'

I modificated this to the correct one (I mean I try to solve this warnings) but when I noticed that my machine becmome slower, I recover everything.

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