Willing To Sign Up With WiredTree.com.
Sep 16, 2008
The experience I had in the past was with shared hosting. Now I am willing to operate a download website at which the files will be hosted on my server. I am not willing to invest a lot of money in the website resources in the first few months since I don't expect to receive a lot of traffic at the very beginning. Therefore, I decided to go for something in between shared hosting and dedicated hosting.
I decided to choose [url]
Intel Dual Xeon Harpertown
512MB Guaranteed SLM RAM
60GB RAID-10 Disk Space
800GB Bandwidth
4 Dedicated IPs
cPanel / WHM
Virtuozzo 4 with Power Panel
Fantastico, RVSkin, WHMCS Available
1- What do you think about WiredTree?
2- Can I control anything related to htaccess (like modrewrite) in VPS?
3- Do I truely need Fantastico, RVSkin, WHMCS cpanels or is cPanel just enough?
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Oct 1, 2009
the salesman claims he will "give you uptime in the high nines", then the VPS account he just sold you goes offline three times the next day for about an hour each time. You know this for an absolute fact because every user on the 50 domains you just configured on the VPS has called you and informed you he or she "can't get my e-mail". Come to think of it, the salesman might have actually said "give me a high five".
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Jan 15, 2009
They have added the option to pay try 2checkout they are very nice and helpful i hope for no downtime, fast support and many years with them
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Nov 22, 2008
I just wanted to forewarn ANY considering signing up with Servage, LOOK ELSEWHERE! They may be cheap, and they may be offshore (the reason I had chosen them), but they are probably the *worst* web host in business today.
I have been a customer with them for 2 years and here is an itemized list of issues with Servage to date (this doesn't include the issues Servage actually resolved):
- 1 month after signup, Servage experienced a DDoS; all their customers lost all their e-mails for a 72 hour period
- 8 TIMES in the past year, I've had to contact their support because my websites PING requests would consistently time out and the pages not load leading me to actually setup an account with SiteUptime (BTW, they NEVER made anything faster, they always would blame me, even on a static HTML site with no more than 2 simultaneous users)
- Servage advertises 99.98% uptime, my results from SiteUptime for the past 6 months has revealed to me that my actual uptime is about 93.1%, this is TERRIBLE, the worst in the industry in my opinion
- a month ago, every site on my Servage account had redirects to porn or spyware: my passwords are always a mix of foreign characters, uppercase, lowercase, numbers and no shorter than 8 characters. Servage tells me to delete all the files myself and change my passwords. They refuse to accept the responsibility that a hacker got into their master control panel
- They are HOLDING MY DOMAIN HOSTAGE! I made the mistake of signing up my main .com (all the others are with GoDaddy) with them since 1 domain was free with hosting for the life of my account. There is NO WAY they allow you to transfer this domain! They only let you DELETE it (then you have to wait for it to expire, backorder, etc. and chance losing your domain)
There are so many more issues that I could go over, but I think I've made my point.
If you're thinking Servage, I'd recommend you stay away!
There ARE other offshore hosts...
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Dec 11, 2007
I just had a few questions. I recently purchased a VPS thta had WHM and cPanel (obviously). Its running off of CentOS.
now, I have a site created, but I dont know how to configure my site so that when someone clicks on the plan, they get directed to the particular spot to sign up (personal info...)Basically, I want to be able to allow an automated sign up without having to moderate it. However, I want to make someplans moderated only.
I was wondering if someone could help me with that.
Second, once someone DOES sign up, they would need to log in. I need to know how to configure the database (im guessing) so that they can sign in.
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Sep 20, 2007
I just have a website with a dedicated IP address and shared SSL generated in CPanel.
I ask then my host to finish install, which they did.
Now, when I get into the certificated pages (HTTPS), I can see the https:// in the address box of the browser, however the lock sign does not show up.
How can I fix this? I would like to show this lock sign to show the site is secured, since not everybody knows what is a https connection.
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Aug 10, 2008
I found a very good deal at https://order.1and1.co.uk/xml/order/...f=Order-Tariff
they offer unmetered 100 Mbit connection for 50 pounds a month. I'm living in Canada would I be allowed to sign up for that plan?
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May 20, 2009
I'd like to get some feedback on what makes people sign up with a provider. On the flip side, what turns you away from a provider? Their site, feedback etc?
Personally, I like to see a provider that has reliability, stability and excellent customer care.
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Jun 3, 2009
I decided to give HiVelocity a chance, and I myself has used several provider such as SoftLayer, The Planet, LayeredTech, and others. Let me begin with the sign up.
The initial sign up was very quick and easy. I got on live chat and Kevin gave me an amazing deal exactly what I was looking for spec and price wise. I paid and verification was done by Kevin within five minutes. I told him not to install an OS and just give me a KVM, so I can do it myself. He promised me that it would be setup that night, but I was assigned IPs listed in various spam databases, so I requested them to be changed.
Kevin was very helpful and tried, but the person who assigns the IPs was gone for the day, and it was friday, and it could have not been done until monday. I told Kevin to hold the deployment until Monday, which he did. I had an issue over the weekend, and everything got confusing, so Kevin who was off on weekend actually called me to clear things up, and comes Monday Kevin got the server up by 3:00PM EST. It was working well, but then I wanted remote reboot which became a nightmare. It took them a week to put me in the right rack to give me remote reboot. I started to ask them on Monday and it was done on Sunday or something. This was pretty annoying I had to get the IP's changed and what not, but Kevin responded to all my calls, live chat, and emails. I was given a good reimbursement by Kevin and Steve which made it worth while, but since then it has been great! If you are looking for a server with HiVelocity or just a good deal you might want to talk to Kevin, you can find him on live chat
Sales - 10/10
Support - 8/10
Billing - (I wish they had some sort of thing for weekend)
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Oct 15, 2007
After all the exploration I decided order from LiquidWeb..
I am really excited .
I am gonna order today...will report how it all went!
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Nov 25, 2007
Most of our fraudulent transactions come via sign-ups with free email accounts such as yahoo, gmail and hotmail. Is anyone aware of a system which will prevent customers using these email addresses (or other free ones) for hosting plan sign-ups?
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Jan 7, 2007
On 3rd of Jan 2007, a person by the name <name removed>has made a fraudulent purchase for a hosting site I developed and designed.
The whole site can be viewed at [url]
I developed and designed the site. I'm writing everyone a message here to warn everyone NOT to sign up their hosting packages when they see the above stolen site. The site is sold only exclusively so only the fraudulent buyer owns a copy of it. And I will not sell this site to anyone again. I can't tolerate cheat and will seek legal advice to file a case against Paypal and this fraudulent buyer.
This briefly what happened..
A payment is made by this fraudulent buyer on 3rd of Jan 2007. I checked the payment mode made is instant and not by credit card. He proceed to contact me at MSN after the payment is made. We chat on MSN and I prepared the files for him to review online and zipped up a copy for him to download from my server. Everything goes on smoothly until I received an email notification from Paypal stating the fund is unauthorized and my account is freezed.
This is the very first time I encountered this despite I've been providing online services and received payments by Paypal for years. I was fluttered and tried to contact the fraudulent buyer and I assumed it could be a misunderstanding. The buyer did not respond to my MSN message.
Within mins after I MSN him for clarification, I received an email from the said Paypal account owner stating he doesn't authorized the transaction and demand a full refund else he will commence legal actions. It is only to my awareness that this could be a fraudulent case. I MSN the fraud buyer and told him I have logged his IP which I really did. He quickly responded stating he doesn't know what happened.
While MSN with the fraud buyer, I simultaneously replied the email to the said PP account owner for verification and I requested the PP owner to sign in to MSN for verification. The PP account owner was suddenly not responsive and I carry on with the MSN conversation with the fraudulent buyer alone. The conversation turns ugly which he insisted this is an issue with PP and because I use PP, I am responsible for this to happen.
He last sentence in the conversation ends with " learn a few lessions your ****ing american, lovely 9/11, I partyed that day oh what fun" and that said PP account owner signed in shortly after. And instead of having the conversation with the fraudulent buyer and I together, he opened a new window and at that moment, the buyer disappeard offline. Yes, I do SUSPECT both identities belong to 1 person but I will not revealed much details on this part at this moment of time because I do not want the fraudulent buyer to get prepared to cover his ***.
I am very disgusted and disappointed by the way Paypal has handled this.
After receiving Paypal notification of unauthorized fund, the email request me to sign in to the resolution center to resolve it. HOWEVER, when I clicked the resolved button, there isn't any appropriate option for me to state my case as my item is not shipped, it is being downloaded. And when I click on "open a dispute", the options are meant solely for BUYERS only. Puzzled for a while and not knowing what to do, I use the option for OTHER and typed in a few lines telling me that I have logged all correspondences and the IP address which I will forward to them immediately when they requested it.
And before I get relieved from the dismay and I spent the entire day worrying and hoping for their call or email, Paypal closed the case within 36hours the dispute is opened! I was informed by a few short sentence stating the unauthorized access is valid and the case is closed. I, the seller, who have lost both items and money are not being asked for verification are shocked of how can this be justified? And I'm also liable for the transaction fee incurred!! This is ridiculous!
I have tried to contact Paypal after the case is closed. I tried to call PP but all I received is auto helpline which I couldn't find the appropriate group and I tried to go to the Help center and couldn't find the appropriate option to send my concern. The whole help center is designed to help Buyers to complain against Sellers and for PP to increase their users base. But I still send it under the option of Seller Protection Policy. I have also tried to email Paypal numerous times asking for verification on what are the steps they have taken to justify the case is closed? How do they proof that the access is unauthorized and how do they proof that the two identities are of two individuals and not in cahoots?
I was utterly angry with this and I can truly understand why that fraudulent buyer is laughing at me choosing Paypal as the payment gateway. The fraudulent buyer is obviously taking advantage of Paypal's inability, reluctance and lack of attention to protect their sellers from fraudulent acts.
The most hilarious part is, yesterday, I received a bounced mail from the email address I sent to Paypal. And today, I received an email from Paypal today telling me they have noted the transaction detail and THAT is a reply of mine which I sent within 5 mins on the very FIRST day I received the unauthorized fund notice. That means they closed the case even without even knowing what happened. WTF!!
And please all, do not allow this fraudulent buyer to get away easily. I DID NOT sell any copy of this site to anyone and only to that fraudulent buyer who cheated it. So, there shouldn't be anyone owning it except that fraudulent buyer. Do not let any innocents to fall into his trap again! He is setting up a hosting business and I am sure he will read this post here.
I've seek legal advice and I'm filing a suit against Paypal and the fraudulent buyer with all the proofs I have collected and documented. It is very obvious and clear that Paypal has encouraged fraudulent attempts by their lack of commitment and dedication to their users. Being rich and influential doesn't not give them the rights to led us by the nose.
I'm giving a chronological view of the whole incident and I'll follow up with more details. I will only do so after the case is filed and the hearing is done. And the identity of the Paypal account owner will be revealed after the filing is made.
If you are that fraudulent buyer reading this, I've given you chances to admit it and paid for it but you disregard it. I will honour my word and make sure everyone gets what they deserved. This is my hardwork which I spent time and effort doing it and you take it away within mins without guilt, I've told you it is going to cost you 100 times more when you cheat. Be very prepared for it.
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Dec 6, 2007
is it possible that I can sign in to different website by using my dedicated server via ssh?
for example, all i wnat is just sign in to that site for a temp session only and not gonna read/write anything...
exp:
web: gmail.com
account: user
pass: pass
by using dedicated server/IP via ssh, is there any cmd for it?
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Jan 24, 2007
smtp traffic is not view under Customer's Cpanel traffic graph
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Mar 12, 2008
I paid for a server with GeekRack.net 8 days ago, and have seen no sign of the server being setup.
Now I know they are just a Burst.net reseller, they don't own or order the hardware or even have physical access to the servers, they simply get 25% off Burst.net and just resell their servers. That said you'd expect at least some sort of notification on when the server would be ready by, especially by now, right?
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Jun 7, 2014
Currently we host a site constructor tool with a dedicated panel and we would like to add email hosting using PPA services.
We have already installed the system and customized the PPA panel which will be accessed by our panel.
We would like to know if it is possible to use Single Sign-On (SSO) access on some manner (with PPA API or other module), so our customers don't need to enter with user and password again to administrate their e-mail accounts.
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Feb 15, 2015
SOCentOS 6.6 (Final)
Plesk12.0.18 Actualización #35
I can not sign with any FTP account.
/var/log/messages:
FTP session opened.
unable to open TransferLog '/usr/local/psa/var/log/xferlog': Too many levels of symbolic links
chroot to '/var/www/vhosts/domain.com' failed for user 'user': Permission denied
error: unable to set DefaultRoot directory
FTP session closed.
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Apr 12, 2015
I am unable to log into the Plesk Control Panel.
After logging in, it appears that a sign-out request is executed. No error messages are shown.
Plesk: 12_0_18
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Jan 10, 2007
I've got a problem with an SQL query that is behaving badly. Its probably really obvious, but I can't see the problem!
I have a table with 3 fields:
Code:
money bigint(20)
income int(12)
userID mediumint(7)
I have a row that has a negative money and a value of 0 for income. When I update the money value to add "0" to it, nothing happens (as expected). When I update the money field to add the income field (which is equal to 0) to it, MySQL flips the sign to make the money field positive.
The following queries show the problem:
Code:
mysql> SELECT money, income from users where userID=327961;
+----------------------+--------+
| money | income |
+----------------------+--------+
| -9223372036854775807 | 0 |
+----------------------+--------+
1 row in set (0.00 sec)
mysql> UPDATE `users` SET money = money + 0 WHERE userID =327961;
Query OK, 0 rows affected (0.00 sec)
Rows matched: 1 Changed: 0 Warnings: 0
mysql> SELECT money, income from users where userID=327961;
+----------------------+--------+
| money | income |
+----------------------+--------+
| -9223372036854775807 | 0 |
+----------------------+--------+
1 row in set (0.00 sec)
mysql> UPDATE `users` SET money = money + income WHERE userID =327961;
Query OK, 1 row affected, 1 warning (0.00 sec)
Rows matched: 1 Changed: 1 Warnings: 1
mysql> SELECT money, income from users where userID=327961;
+---------------------+--------+
| money | income |
+---------------------+--------+
| 9223372036854775807 | 0 |
+---------------------+--------+
1 row in set (0.00 sec)
mysql>
Notice that there is no negative sign after the third select!!
So, we are saying that executing an update where 0 is specified in the query results in the correct action but if you take the 0 from another field it takes the negative sign away...
This for various reasons is a rather urgent problem. This problem has only appeared after upgrading from MySQL 4.0 to MySQl 5.1. This problem does not occur in MySQL 4.1.
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Mar 4, 2009
I had a VPS for some time with WiredTree and I couldn't be happier.
Anyways, I am about to go ahead and get another VPS back with them, just wondering if there is anyone else I should look at in terms of service support. WiredTree responds in like 15 minutes, is there anyone quicker (not that I need quicker, I just want to know of WiredTree is pretty much the creme de la crop )
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Mar 4, 2008
Got my VPS with[url]on Friday and I just wanna say that those guys are AMAZING! Can't possibly ask for anything more... they set up my server at 3am... WHO DOES THAT? So if anyone is looking for a reliable and friendly company --> WiredTree.com is a must have on your list!
Had 2 little problems as I had no idea how to transfer my domain name and as soon as I try to call them they were right there helping me get my domain name up and running with the new server, also had a phpbb problem which has nothing to do with wiredtree but they took the time and helped me with that also!
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Jun 29, 2008
I just saw the add on WHT about wiredtree managed VPS and browsed their packages. I was suprised to see the space they are offering with vps at very resonable price. For $44 > 40GB space + Cpanel + fully managed...
I would like to know more about them specially about their uptime, speed and their customer support. Has anybody been with them?
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Apr 1, 2008
So, I plan to switch to one of those two dedicated server hosts. I am not sure which one is better. I kinda like them both, but have no experience with them. What do you think?
Liquidweb.com offer:
Processor: Intel Q6600 QUAD CORE
Memory: 2GB DDR SDRAM
Hd1: 120GB 7200RPM SATA / 8MB Cache (+Upgrade to 250GB drive)
Hd2: 120GB 7200RPM SATA / 8MB Cache (+Upgrade to 250GB drive)
RemoteBackup: 50GB Remote Backup (+Offsite Backup)
OS: Linux - CentOS 4
ControlPanel: CPanel / Web Host Manager (+ServerSecure) (+Fantastico/XController)
SetupFee: $350 Setup Fee
Monthly Fee: $249 /mon
Wiredtree.com offer:
CPU E6420 (Dual-Core 2.13Ghz 4MB Cache)
2GB ECC DDR2
250GB SATA II 7200 RPM 16MB Cache
250GB SATA II 7200 RPM 16MB Cache
100 Mbs Public + 100 Mbs Private
2000 GB Transfer
$199 setup fee
247$ per month
Fully managed
Linux CentOs, MySQL
I am leaning to Wiredtree because they are new and small company (i think) and I think these new companies are quite nice to their customers in fullfiling their needs but that is non objective opinion. Both companies have good reviews out there. So it's simply choice of user experience with them.
So, in your humble opinion which one should become my favorite host for the next few years.
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Feb 5, 2009
although i had some doubts on wiredtree in a sales chat, i went with knownhosts for the simple fact of quality of my sales chat.
i know this might be might dumb but when you say yep, i kind of think only kids say stuff like that. or i might think that is only a lazily response for some serious queries. this is one thing i got with my wiredtree chat. dumb i know but working with kids like that is a total turn off for me. i take my online business seriously so i hope my hosting provider does the same as i depend on them. the other thing i noticed with wiredtree is their slow response to questions which tell me the guy was focused on other stuff. this may be harsh but when you compare the likes of knownhosts, i was surprised by the pro answers and fast response on each chat question.
as for price, i think wiredtree is double what knownhost charges. as the economy sours, my $ mean everything to me. their current promo is pretty good to.
from this site, both providers look awesome but i thought i would go with knownhost. if things fail, there is always wiredtree which sounds really fine to.
i thought i would type this out as zac was looking for reviews on why i might go with someone else but does not mean i won't be a future customer. i just think knownhost was a little more impressive to me at first glance.
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Apr 9, 2009
I'm no longer happy at WT and have (almost) decided to move to Servint. Does anyone know if Servint's sales is open 24/7? I sent them an email an hour ago, without a response or acknowledgement.
From what I've read here, Servint seems like a solid choice - but I'd be eager to hear from any current clients about the support/uptime etc and also if their forums are busy or not?
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Oct 16, 2009
Which one you vote taking into consideration like VPS quality and support? (Leave the dollars part) I have to choose between both guys.
I need less downtime + good support.
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Oct 29, 2009
I've been a happy and devoted customer of WiredTree for almost two years now and have noticed some ugly changes sweeping through the company recently.
In the last few months:
1) Ticket times are taking longer and longer to receive a response and more "new" people are responding back. From 15 minutes, it now takes a lot longer to get a response.
2) Servers are going offline a lot more often. Half a dozen times in the last month alone.
3) Notifications for any work being done that would affect your service are no longer being sent out.
4) More and more of my site users are complaining about slow server speeds from all over the US.
I'm not sure if there has been a change in management or they are overselling their resources but WiredTree is becoming more and more like Bluehost and it's terribly disappointing. The hosting company I grew to trust and respect is no longer the same company.
Unless things change, I would highly suggest anyone looking to WiredTree for a fast, solid, dependable VPS solution keep looking.
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Apr 30, 2009
First of all excuse me for my bad english. My native language is spanish. All times on this thread are GMT -5.
On March, 19th, I ordered a VPS with WiredTree - one month using this promo. WT service is pretty good but unfortunately response times from their datacenter to my country (Peru) was terribly bad in sometimes. I open a support ticket to ask about this situation but WT technicians told me that there was no any problem at their side and it should be probably an issue with my ISP.
Since I never had an issue like this with my old provider and having in account that very low response times have been occurring only when I visit my site and not any other site, then I decided to move back to my old provider.
So, according to their TOS:
Quote:
Account Cancellation
Client must submit service cancellations by opening a ticket through our client portal at least 7 days but not more than 30 days before the end of the service's billing cycle. Cancellation requests are not accepted through phone, email, fax, or any other method besides through opening a ticket through our client portal. You must have all account information to cancel an account. Only the authorized account holder may cancel the account.
In the event of cancellation, customer will automatically be billed for any excess bandwidth usage during the then-current monthly billing cycle.
I open a billing ticket: (13 Apr 2009 15:07)
Quote:
Hello,
Please mark my account for cancellation. I'll not renew my VPS. You can cancel it when my current billing cycle expires (19th).
Thank you,
Jonathan
Well. I have done what their TOS says. Nothing more to discuss.
However at April, 28th, my card was charged for the amount of US$49.00 (April billing cycle). Why they charged my credit card if I already requested account cancellation? I dropped an email to billing asking about this issue.
What WT says? (28 Apr 2009 15:55)
Quote:
Hello,
It looks like the account cancellation was never followed up on since we requested a confirmation for the cancellation of the account in the last email. It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service. We can schedule the cancellation for the end of this billing cycle. Please, let me know if you have any questions about this.
Thanks,
Jacob
So I reply: (28 Apr 2009 16:15)
Quote:
Hello Jacob,
I'm very disappointed about the way how you want to manage this issue. It isn't as easy as you think: "We can schedule the cancellation for the end of this billing cycle". No! I want to get my money back to my card, it's my right.
What do you mean when you say "It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service"?
Thank you,
Jonathan
Then I got: (28 Apr 2009 17:03)
Quote:
Hello,
> I'm very disappointed about the way how you want to manage this issue. It isn't as easy as you think: "We can schedule the cancellation for the end of this billing cycle". No! I want to get my money back to my card, it's my right.
I will speak to my supervisor to see if there is anything that can be done about this. I will be able to get back to you about this tomorrow.
> What do you mean when you say "It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service"?
We require a 7 day notice of cancellation prior to the end of the billing cycle. The account renews on the 19th, so the last date of service is the 18th and the request would have needed to be made on the 12th, at the latest. As I mentioned above, I will speak with my supervisor about this and see if there is anything that can been done. Expect a reply to this tomorrow. If you have any questions in the meantime, please, let me know.
Thanks,
Jacob
And WT's final position: (29 Apr 2009 13:53)
Quote:
Hello Jonathan,
I'm sorry for the delay in response. I have spoken with my supervisor and he has reviewed this ticket. He told me if the cancellation had been confirmed, we could have proceeded even though the request was made a day late, but since there was no confirmation we cannot reverse the payment now because the server has been online for the past 10 days. We can proceed to cancel the server at the end of this billing cycle. Please, let me know if you have any other questions.
Thanks,
Jacob
So I have been charged for a service that I requested to be cancelled. I haven't using their VPS anymore after my first month with them finished. Why are they charging me?
I feel that the 'trick' is in the confirmation request. WT's position is understandable at some point of view however they need to understand that in their TOS it doesn't says that people should reply with a confirmation to the cancellation request. In fact, what you can ask after a client had requested account cancellation could be ignored. Account cancellation request is sent when someone has decided to not continue being your client.
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Jan 8, 2009
I have seen numerous comparisons between KnownHost & FutureHosting, WiredTree & KnownHost, etc etc, but never seen a comparison between WiredTree & FutureHosting.
FutureHosting ordering system is so confusing, and their separate charges for sevices monitoring, response time guarantee levels and hardware firewall charges are pushing me away from them. If you are their customer, please tell what options did you select while signup and how is everything going.
I need to decide between the two, what do you people recommend? FutureHosting or WiredTree?
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Oct 18, 2009
Does WiredTree offers C Class IP hosting?
I need it to host a network of websites, who has interlinking...
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Mar 16, 2009
After leaving my last hosting provider [url]
I moved to WiredTree.
I setup my VPS account with Wiredtree on March 5th. It has not been long enough to give a detailed review, but I will come back and update this thread.
So far I have been very happy with my server's uptime, performance, and Wiredtree's support. I have never used a VPS account before, I have always used a shared hosting account or a reseller account. Some of the configuration options are new to me and I have had questions. So far I have entered a couple of tickets asking these questions.
I have always marked my tickets as low priority and I have still received a response within minutes. I have moved almost all of my domains and have not see any issues.
Like I said I will periodically update this thread as time goes by, but so far I am very happy with Wiredtree.
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