My Ping/packets Lost

Feb 20, 2008

I'm getting slow server response times I've been struggling with this for quite some while.

Here is what I know so far:

1. My website divinelightingdotcom through justping returns average 60-80% packets lost for all locations but Santa Clara, which usually has 0-20% loss.

2. My VPS is in Dallas

3. My ISP is also in Dallas, yet justping their website returns 0 packets lost

4a. When I ping my site from Atlanta, the avg trip is 44 ms

4b. However, the first access of my website through a browser usually takes about 5-10 seconds to respond

4c. I assume that my customers have this same experience (if so, this is killing me on my sponsored search advertising)

5. subsequent navigation through the website is usually acceptably fast.

6. wait an hour or so, and the initial page load has 5-10 second response delay again (can be any page on the site)

7. perhaps related, WinMTR from my location in Atlanta shows an comcast IP in virginia that consistently has 20% loss. I have opened a trouble ticket with Comcast.

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On my way searching for an hosting provider, I try pinging every host.. some of them have packets lost, one between 20-30%.

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[url]

When I asked my host they said do not trust just-ping and told me to use,
[url]

Does this site check for packets lost?

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ping: 64.191.50.55
location result min. rrt avg. rrt max. rrt
Santa Clara, U.S.A. Okay 108.6 127.3 165.2
Florida, U.S.A. Okay 86.9 94.8 110.9
San Francisco, U.S.A. Okay 101.0 115.2 142.9
New York, U.S.A. Packets lost (30%) 47.0 50.2 54.3
Austin1, U.S.A. Packets lost (10%) 80.7 88.9 118.2
Austin, U.S.A. Packets lost (10%) 77.1 86.4 116.8
Vancouver, Canada Okay 172.9 185.3 240.5
Chicago, U.S.A. Packets lost (10%) 59.2 66.1 71.5
London, United Kingdom Okay 102.2 113.3 119.9
Amsterdam3, Netherlands Packets lost (30%) 126.7 129.9 132.7
Amsterdam2, Netherlands Packets lost (30%) 112.7 117.5 123.5
Stockholm, Sweden Packets lost (10%) 139.2 145.6 148.2
Cologne, Germany Packets lost (10%) 129.3 135.5 143.4
Amsterdam, Netherlands Packets lost (10%) 121.9 126.4 130.0
Krakow, Poland Packets lost (20%) 139.0 147.2 152.5
Madrid, Spain Packets lost (10%) 129.2 136.5 143.3
Paris, France Packets lost (10%) 129.4 132.1 135.7
Munchen, Germany Packets lost (20%) 133.5 137.0 142.0
Copenhagen, Denmark Packets lost (20%) 110.9 120.2 124.2
Lille, France Packets lost (10%) 117.8 123.5 127.6
Cagliari, Italy Packets lost (20%) 156.8 159.3 162.8
Sydney, Australia Packets lost (20%) 251.4 264.2 268.4
Melbourne, Australia Okay 280.7 291.1 301.5
Zurich, Switzerland Packets lost (10%) 155.3 163.6 169.1
Shanghai, China Okay 321.8 328.5 337.7
Hong Kong, China Packets lost (30%) 282.9 292.8 304.5
Porto Alegre, Brazil Packets lost (10%) 200.1 208.8 217.1
Singapore, Singapore Packets lost (20%) 311.3 333.3 371.3
Mumbai, India Packets lost (20%) 240.5 245.2 249.7
Johannesburg, South AfricaPackets lost (40%) 390.4 427.0 517.8

It is bad than my vps on vps4less.de .

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Code:
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Sample of block hits:
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=48970 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=5724 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=23624 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=49421 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:15 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=10507 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=38488 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=25402 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=18975 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=52260 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=18208 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=30469 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=36698 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=7445 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=47645 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=30465 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=44590 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=2887 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=35090 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:26:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=4986 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:26:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=42867 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
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We can't ftp in to our accont or any accounts on the server.

I have reset the passwords for the cpanel and email etc still nothing.

We need to gain access to download all the files on our server.

We have a off site backup service and I am trying to figure out how we can download from there as well.

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PHP Have Lost All Libraries

Nov 20, 2007

I have a problem with PHP installed on my Linux server.

PHP 5.2.3 worked fine with JSON, MySQL and other libraries.

But when I:
- installed FFmpeg-PHP module
- added extension=FFmpeg module into php.ini (nothing was changed in php.ini)
- installed PHP-devel with yum
- rebooted server

PHP stopped working with MySQL and JSON. I've added absolute path for mysql.so in php.ini and it works now. But I couldn't find json.so library on my server (with find command).

So, I've downloaded and compiled Json 1.2 and added absolute path to .so in php.ini, but it doesn't work.

FFmpeg-PHP doesn't work also.

I get these errors in php error log file:

Quote:

[20-Nov-2007 03:27:30] PHP Warning: PHP Startup: json: Unable to initialize module
Module compiled with module API=20060613, debug=0, thread-safety=0
PHP compiled with module API=20050922, debug=0, thread-safety=0
These options need to match
in Unknown on line 0
[20-Nov-2007 03:27:30] PHP Warning: PHP Startup: ffmpeg: Unable to initialize module
Module compiled with module API=20060613, debug=0, thread-safety=0
PHP compiled with module API=20050922, debug=0, thread-safety=0
These options need to match
in Unknown on line 0

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I Have Lost Apache

Sep 30, 2007

Trying to set up mysql and php a number of times I have manage to install duplicates. I installed individuals and then found xampp. When trying to get rid of Xampp I seem to have lost some vital info needed for apache. where apache is on Mac X tiger. I need to know what the folder structure is "supposed to be". Terminal is picking up 2 different mysql versions.

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Midphase - Data Lost

Jul 8, 2008

a few days ago one of the dedicated servers i was using got wiped out by midphase/softlayer. i also wrote a post on digital point and the users there suggested i mention this incident here for people to know......

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Lost Whm Root Pasword

May 27, 2009

what i need to do? I've lost whm root password..

when I try to login, this message apear

This account is currently locked out because a brute force attempt was detected. Please wait 10 minutes and try again. Attempting to login again will only increase this delay. If you frequently experience this problem, we recommend having your username changed to something less generic.

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Vanguard-Hosting Is Lost

Jan 11, 2009

I have registered a domain name with vanguard-hosting and have a hosting with them. But now I can't enter my e-mail nor cpanel. There's a message that I should contact them, but nobody answers the phone and e-mail.

Plus their site vanguard-hosting.com is no longer exist (it redirects to dynadot.com).
What's going on?

Is it possible to transfer my domain name to another host provider?

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Lost My Hardware Mac Address

May 20, 2009

I was trying to istall csf and after all it effect my second vps also and when i ping my ip is ok but not for my domain and when i run ifconfig in my working ip reports:

Quote:

HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00

?

My vps that i was try to install the csf is working only my second vps doesn't (both ip and domain).

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Lost SSH On Dedicated Server

May 1, 2008

I edit "/etc/ssh/sshd_config" file to chang default ssh port. So I restart ssh and close my connection without test.

Now I can not access SSH on dedicated. I try restart ssh on WHM and I receive "sshd has failed, please contact the sysadmin."

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Webhost Lost All My Files

Apr 9, 2008

I'm just wanting some feedback in response to what I feel is gross neglegence of a Webhost I used. I have a website thru this company, WebsitePros. They seemed great for someone like myself, a retail business owner/operator w/ no eployees. I pay 1 company to host, market, and provide software for me to build & manage my site & store. My site had an ecommerce store which was mistakenly deleted by someone at their company. They lost all my pics, product descriptions, customer info, etc, from 2 years of business. They have no backups at all for the store (i had to login to my account to manage store using thier software-- no ability to backup the info on my computer). I was told by their supervisor that traditional webhosts like WebsitePros don't backup store files, just the site itself, and that they would only be willing to help rebuild but offer no monetary compensation (oh yeah, and 3months at 1/2 price...sweet). This isn't a case of failure to pay a bill or anything along those lines---they admit total liability.
My questions are:

1) Is it not the webhost's responsibility to backup these "store" files?

2) Do I seem unreasonable in asking for damages since they lost all this info, including 100's of customer profiles & outstanding orders?

3) Heard of precedents here? Right compensation?

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