Difficulties E-mailing @yahoo Addresses

Dec 20, 2007

For many months now Yahoo keeps returning 'temporarily deferred' errors when our server tries to deliver an e-mail to any @yahoo address. Sometimes the emails manage to get through after several hours or days of trying and in many other instances the delivery attempts eventually time out after 4 days resulting in a bounce.

Sample Log entry:

Quote:

2007-12-19 03:59:49 [8808] 1J4umL-0002I2-IQ == ********@yahoo.ca R=lookuphost T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host c.mx.mail.yahoo.com [216.39.53.3]: 421 Message from (72.52.***.***) temporarily deferred - 4.16.50. Please refer to [url]

Yes, we have read the above URL above. It has no technical explanation or solution for the error. The only thing we got out of it was to fill out a form for help which we did. But they don't even read our e-mails. They keep sending back generic copy & paste e-mails which are irrelevant to the problem (e.g. asking for info on our mailing list.. what mailing list!? asking for a sample e-mail which went into the bulk folder.. Who said anything about mail going into bulk folder!?). For over 2 months we've been trying to get some sort of explanation for the error or some tips on what to do. They're of no help.

Meanwhile our users continue to have serious problems e-mailing @yahoo addresses... Anyone else experiencing this problem?

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