Customer Review Of Vps-hosting.ca
Sep 29, 2009
I'm a customer of vps-hosting.ca from about 3 months and they are awesome!
I'm really amazed by the quality of their support,services and everything.
Their support is awesome and very user friendly and i got all my tickets solved within a very short time period
Most of all i have never seen a thing like downtime with them! They are just awesome!
I'm just giving them the credit which they deserve in return of providing such great services.
I highly recommend www.vps-hosting.ca .
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Jun 21, 2008
This is a review for PCSmartHosting UK web hosting company under 30 days review from a ex-customer.
Paid VPS on 29-April-2008.
I wanted to move to other VPS hosting.
I bought from them a VPS and a dedicated IP.
They set-up very quick the VPS.
I understood that I'm not very good in setting it up.
Has limited support and there support team seemed to be busy so I did not insisted anymore with my questions of assistance and I informed them that I want to not continue to use there VPS anymore before the last 10 days because that is in there TOS.
Also in there TOS is specified that if I ask for cancellation they will terminate the account immediately not counting that I am in the paid period.
They deleted my post after some hours after they responded to my post because they probably want in testimonials to see only HAPPY CUSTOMERS, this really "IS A DEMOCRACY".
I post on there forum, they responded and informed me that they done what is wrote in there TOS, yes they done exactly that, but by there TOS (Terms of Service) they take at least 33,33% from client money for serving the client with nothing, only because the client wants to move to other company.
I was inspired and move the domains from them before I informed them because I was afraid that I could have problems.
So people from now on, read and TRUST TOS, some web hosting companies really think that is normal to terminate an account based on the TOS even if the client want to use what paid for and does not ask for immediate termination.
This is not a good tactic to force a client to remain with you, is like saying, yes you can move but you loose at least 33,33% of your money if you tell us on 19 that you don't want the service from us next month too.
I did not wanted to start a campaign against this web hosting company, by there action against a customer that did not liked there TOS because is at least immoral, forced me to take action and post here.
Is this legal?
Is this moral?
I also used the service of a2b2 and they had great service except some minor problems, this is the reason why I consider them to use in the future and never pcsmarthosting.com, because a2b2 (UK company) closed my account as I asked, that don't have a crazy term in the TOS like immediate termination, not counting what customers thinks or wants.
In the present I use a webhosting company from Romania webfactor.ro, I pay around 10 euro/month and I don't have problems.
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Jun 4, 2009
Lets say you're a customer looking for web hosting, but do have technical experience - you know, you develop your own websites, you've had experience in this sort of thing before.
What if you came across a provider who seemed to offer a good service, they're high quality, they can host your website on their brilliant setup etc... but they do not provide any e-mail accounts with your hosting?
We're developing our own shared hosting setup, our own control panel too. Regardless of the control panel though, we wouldn't feel comfortable hosting peoples e-mail. We have plenty of experience in every other aspect of general shared hosting - but not looking after e-mail accounts nor the associated software.
To be honest I don't think that many shared hosting providers truely handle e-mail properly, and that job should really be left to the professionals.
We could of course guide customers or potential customers on why we won't offer e-mail accounts (i.e. not wanting to offer something we know we can't provide to a high enough standard) and instruct them on how to setup e-mail with another provider (such as Google, who will do this for free with limitations).
The alternative to the above is that we mask in a third party to look after e-mail, i.e. resell someone elses e-mail services as part of our hosting packages. The third party would require API access to setup/remove accounts..
What do you think? Are we just acting stupid trying to provide web hosting without e-mail hosting included? I noticed a while back Dreamhost encouraged their customers to use an alternative e-mail provider!
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Nov 1, 2009
I am really happy that I found BibiHost.com hosting. I have used their services for sometime and I am quite pleased with their servers.
3 Reasons why I am happy
Cheap - I mean really cheap, less than $10 per year
Proxy Hosting - They allow proxy hosting, to put it in their words any script is allowed as long as your activity is legal
Responsive Customer Service - I found their customer service fast and they do answer try to solve your problem by answering questions instead of sending canned replies.
At $10 per year this is enough to make any customer happy.
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Nov 9, 2009
1st i want tell you all im not advertsiting or working for this company, i registered here so i could post some thoughts of hostineuro.
I bought my vps-500(its not available anymore) 6.March.2009. And i made my decision because of good reviews everywhere on web back then (i always invest some time for research) so by time they have helped me alot things even when its not managed service. but they have helped me alot with their servers and there havent been any downtime for my time expect when i migrated my server from germany to netherlands and because of moving places they gave me double traffic! which is amazing! I havent runned any websites (only sub domains with some gameserver scripts) but i run several gameservers & ts2 servers with great ping and with no lag at all and irc bouncers too, by the time i had to increase my ram and specs, they have really great support and i hope that you understand my broken english but its just great provider for vps services and its kinda one man company KTHXBYE this was my review
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Mar 30, 2009
Product: 2x VPS
Service: Fully managed
=== Setup and Support ===
I was a little disappointed with the speed of setup. I paid for the hosting, but it took them 5 days to get the VPS online and accessible for me. I was told this was because they were "waiting for the DirectAdmin license to be provided by the provider". Not sure what that means, but I paid for 5 days of nothing.
Once the VPS was up, I received very fast responses to my tickets as I got the server ready for my sites migration from another host. They upgraded Apache/PHP for me, plus installed a PHP module I needed. Later they installed an SSL certificate for me, which helped me out a lot (DA's interface kept failing).
Most ticket responses were within a few minutes, but on numerous occasions the responses weren't great (as you'd expect with such quick replies). Several times I had to retype details I had already provided in my initial ticket -- which made me wonder how carefully they read and understood my support requests.
Overall I was impressed enough after a couple months hosting my own sites, that I suggested that my company moved its customer sites to A2B2.
The setup for this second VPS again took 5 days, which just seems a bit too long to me. Luckily, we had no time pressure on us, but, if your project does, I would certainly seek some kind guarantee from A2B2 before you place your order.
=== Reliability ===
A2B2 have been less good here. Some of the problems I have experienced over the last 8 months include: backups failing (error message "system load higher than acceptable limits"); the VPS being non-responsive (tickets yield the same "the load on the node seems fine" response and there is never a satisfactory investigation); DirectAdmin license expiring and locking us out; Apache randomly going down and not restarting (I'm still waiting on an explanation); and running out of hard drive space.
The last one is the most worrying since it caused numerous failures on customer sites and locked us out of DirectAdmin. On the VPS in question we had used 211MB of 10GB, which raises the question of whether A2B2 are overselling.
The problem was solved by them "deleting some files", which didn't fill me with confidence for the future.
=== Value for money ===
I think the price point for the two managed VPS I have is good, in particular given the amount of work the support team are prepared to do. The margins on selling web hosting to our customers are tiny, so we can accept some of the issues we've experienced. Also, when there has been a problem it has always been fixed. This has sometimes involved Rus stepping in to take over from the off-shore support.
=== Conclusion ===
The good outweighs the bad and A2B2 still probably represents the best bet for UK-based companies wanting a managed VPS service. However, compared to some of the US companies I think they fall (a little) short on the quality of the service and technical competence of the front line support.
I'd rate them thus:
Support: 6 out of 10 (but 8 out of 10 for effort)
Reliability: 6 out of 10
Value: 7 out of 10
Overall: a solid 6.5 out of 10
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Jun 13, 2008
I haven't seen any reviews on these guys so I thought I'd contribute. I started an account with them last 5 or 6 weeks ago and had a great experience.
setup:
was very very fast. It literally took 2 minutes. I paid with paypal and the server was made by the time I got the setup email to my gmail account. I got a town plan mostly for my new blog.
control:
this is very important for me. I like to be able to reinstall the OS without opening a support ticket. vpsville does this very well, you can choose any Linux os you want and its setup fast!
I was also able to set the rDNS without opening a ticket. That was a nice change.
speed:
the server is fast, so fast it seems like a dedicated box sitting beside me. my ping time is only 10ms from my house (Toronto, Rogers network) so that might be part of it.
Low ping time
was very important for me as I will use it as a game server. compiling code on the server is really fast and so is yum or aptitude. apache loads pages quick. No complaints at all.
support:
really good. No complaints. I asked about lots of stuff and I always get a quick reply. I was having some problems with iptables and they gave me a firewall script that does exactly what i wanted.
My site is [url]
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Mar 31, 2008
I have had a dedicated server with Axishost for just shy of 2 years.
Before moving to Axishost, I had done the shared hosting account thing with a few companies and was never impressed with the performance or uptime. After realizing that most companies grossly oversell their shared servers, I decided that investing in a dedicated server was the best route for my company.
I recall researching and sending some 'test' helpdesk tickets to a few popular companies. None of the companies I emailed were very helpful. They just wanted to close the sale and sell me more server than I needed.
Tina @ axishost took the time to find out what my needs were and offered me a good deal on a dedicated box.
Overall, I just wanted a dependable server that I could put a couple dozen fairly low volume accounts on...have a company fully manage the box, and run a server that is Very reliable and fast.
Axishost delivered.
For about $170/month they supply me with a fast single core linux server running Cpanel.
They fully manage the box and provide all the support I need in a timely manner. Rsync backups are included.
My server is in Gnax/Atlanta and has done a fine job for 2 years.
Support ticket responses are always fast. If I put in an emergency ticket it is taken care of within minutes.
I am a happy customer, and I recommend Axishost to anyone looking for a fully managed cPanel server.
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Sep 23, 2009
just want to say this forum kicks some serious arse. It helped me out tremendously with a potential scam that I almost got myself caught in this morning. Secondly, since I am on here posting this morning I might as well post up a one year review of Singlehop.com and the dedicated server I am using.
My websites hosted on rig: www.svtsnake.com, www.nsgcenter.com, www.nextlevelhardware.com
My host: SingleHop
My sales rep: Miguel Villegas
My hosting package: Dedicated Server E8400, 2GB ram, 250GB HDD (non raid), Plesk CP with 5 domain license.
My monthly pricing: 189.00 even per month
At the beginning of my term about a year ago I was achieving 2.1 to 3.0 MB/s throughput down and close to 500 KB/s up which is excellent and really incredible for working on SSH Secure Shell for me with uploading and downloading DB files, etc. At this current point in time I have noticed a minor decrease in speed to around 1.5 MB/s download speeds and at nighttime hours around 700K, which is more than ample and still excellent IMO as you will see in this picture: http://nsgcenter.com/dlspeed.jpg
I am very happy with overall throughput of the server at almost all hours. You can check out overall network response time and server DB response by playing around with the vbulletin database I run at svtsnake.com. There is always a huge amount of concurrent users and never any slowdown.
Something else incredible for me with Singlehop so far is network downtime. I can honestly say, since my latest term with them. I was also a customer a few years ago and had a few issues with server downtime that I ceased being a customer with them because of it. However, I was refunded an compensated in a timely matter and everything was taken care of immediately.
However, it seems that as of recently they have improved there infrastructure tremendously because I have NOT been down for 1 second in over 7 months. Even when they schedule downtine, my server has never noticed it. My uptime has been 100% for every single day that I have owned this server on Singlehop.com.
There is one issue that I can say I am very unhappy with, and it is an issue where all partys can be blamed even including myself. I am well aware that there policy states after 3 days of non payment they can shut down server connection. So, I was a customer for seven months when a new single hop account executive named Miguel Villegas joined the team and was my representative. I had changed my cell phone and never updated the file, and at the same time I own multiple businesses and frequently close and open different credit/debit/rewards cards to be used for processing payment. Note that I have never missed a payment with them up until this point. The payment was do on like the 18th of the month or something, and I received the invoice thinking that my credit card on file was automatically going to pay my bill like it always does. But it just so happens that the credit card I had on file with singlehop was stolen at a nightclub in NYC called MansionNYC, and I was pick pocketed. I lost all of my credit cards that night and called up to report all of them stolen. So, obviously I was issued new credit card and I was waiting for them to issue me new cards in the mail and new numbers, which took about 3 to 5 days with most companys. So, here I am 3 days late for payment and I wake up one morning and ALL of my websites are completely shut down. No notification, no warning, just closed and I got an email from Miguel Villegas my account representative explaing that my server was turned off until I remit payment.
I called up Singlehop and I was furiated, yelled almost at the top of my lungs that they simply just shut off a server, after 3 days of payment. Especially in a situation like this and they never even called me up to let me know they were doing this because my cell phone was different on file - which was mis-communication on my part. At this point in time I called up my bank HSBC and got an emergency debit card number to make the payment to Miguel through email and my server was re-activated.
But, 3 days after invoice is due to just cancel someones server or suspend it is definitely not good business policy. I have been a customers for almost a year and the whole incident was a fluke, they didnt have to suspend the server. In my business, we give a customer at least 30 days to pay a bill. But thats not the point, I know there policy states you have 3 days to remit payment or policy account suspension. But I think that is a horrendous policy, especially for emergency situations like I was in. What happens if the owner of a business is dying of an anyeurism in the hospital and is 3 days late with his web payment for his website, does singlehop simply suspend his 16 million hit per month vbulletin forum just because of lack of communication and payment?
I am still a longstanding customer with Singlehop but felt I needed to share that story with everyone. So, yes I am very happy with quality of service, speed of service, tech support, packages offered. But, I am very upset about there payment policy regarding 3 days of lack of payment that just aint right. I really like the attitude and business practices of the execs at the company and they are going to hate me for the negative feedback of my one bad incident with them, but overall Singlehop has my business and will have my business UNTIL either the server is offline every other week, or my DB crashes due to SInglehop issues. LOL Neither I think will be happening anytime soon.
Thanks for reading everyone. If anything, I hope Singlehop reads this and considers modifying there policy regarding server suspension and lack of payment maybe to something more like 10 to 15 days. Not 3 days.
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Oct 10, 2009
It's imperative for you to know that web host features does not just stop with Unilimited disk space and unlimited bandwidth. There are other very salient features to which some people looking for a host provider have ignore, it is CUSTOMER SUPPORT.
You will not value the importance of a good customer support until you start having problems which you want resolved in the shortest possible time. For some host providers this is like telling them to do the impossible.
It is sad that some of the so-called reputable host don't even have a ticket system not to talk of an on-line chat system where you can ask questions and receive answers in real time.
So, for those of you that are new to hosting or want to change your host, then you had better look for a host that offers good customer support either by Chat, ticket system or forum.
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Apr 21, 2009
I would like to create a website to a customer and provide domain/hosting with the package.
do I need to have a reseller account to do this?
I will charge him one time fee for the design which includes hosting.
do I need to tell him it's for one year after that you are on your own,...
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Nov 15, 2007
Is there a good hosting reseller out there that handles customer support?
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May 1, 2009
When I tried and failed to get any any repsonse out of them for 2 months at the end of last year, I mailed all the addresses I could find asking for my account to be closed and changed my DNS records to reflect a change in hosts. There were a few threads on this site that said the company had folded.
My renewal was due in January and when no invoice appear I assumed that everything was cancelled.
Till yesterday that is, when I recieved an invoice for renewal from gnax.net that is due today! The Burton Hosting billing site is also back up again.
I have just been on the Burton Hosting website and see there is a placeholder saying that my account is now owned by gnax.net. Surely they should have informed me of this change?
At the moment I am refusing to pay this money (Although mailing support@gnax.net does not work, despite it being the contact address in the invoice mail).
Have any other old Burton Hosting clients just been invoiced and given 1 day to pay?
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May 12, 2009
Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.
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Dec 15, 2008
MonkeyWrench Hosting review - Three year review
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)
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Apr 23, 2009
I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.
Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.
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Jun 4, 2009
Being a small business which is dependent on word of mouth i always try myself to post reviews of other companies when possible.
Signed on with [url] sometime back to give them a shot after seeing their signature here on WHT.
The sign-up process was very simple and fast.
They accept all major billing methods.
I submitted 2-3 tickets over a course of 6-months.
All of them where general questions, nothing was wrong with the service. There response time each time was under an hour.
The servers are always up and and the company notifies of any updates regularly.
Im very impressed with this company. Since ive signed up i havent had to worry about a single issue or downtime. Been with them going on 1-year and i have no intentions of ever switching. Best experience i have had with a hosting company so far.
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Oct 29, 2009
This is my opinion and experience to CH Hosting or chhost.net after purchased their VPS promotion plan. Not long ago, just almost a week.
I has been read thru again the threat that I asked in WHT regarding any existing review to CH Hosting before i purchase, and now I aware about the connection speed which is shared among the VPSes (anyway i'm just a beginner to VPS after reseller world, wanna sharing the performance of this host).
The first impression to me of this host is, the fast activation speed after payment make. I had received the activation email with details of login info and ip within 10 minutes. However, at start i'm not able to access to my vps via ssh until i tried few more times after another 5 minutes (maybe the their system is creating the vps? that's why not able to access ssh at start, i believed).
Besides, I also try to access to their vps control panel. They are using solusvm, which is famous now in the forums. In the control panel, clearly stated the dedicated and burstable ram, bandwidth used, what OS and ip address. There provide few OS template for end user to select such as centos5 32bit, centos5 32bit with webmin or cpanel ...etc. I had selected the OS centos5 with webmin (wanna try something "new" to me before cpanel and I reload it just with a click. YES! reload completed, I successfully access to the webmin admin page within few minutes!
So far, after almost a week, there was no downtime occurred (touch wood, i don't want this anyway!). But, only that, some times, when i raised support ticket, the respond was a bit slow, about 3 ~ 4 hours respond time. They still need to improve on this. Anyway, their stability is good....
My scoring to CH Hosting:
VPS Quality: 9 / 10 (so far no issue yet, anyway only almost a week. Still have to evaluate further)
Support Quality: 7 / 10 (slow respond sometime observed, but normally in 3 hours)
Attitute to customers: 9 / 10 (the support staff - Jeff is nice and always willing to help)
Reliability: not sure, only almost a week with them, i'll stay longer with them to evaluate their performance further.
As I mentioned earlier this is my personal opinion and experience with CH Hosting.
Never try never knew.
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Dec 16, 2008
I started out with CWI hosting and was on one of their shared plans years and years ago.
It was my first host and I was a complete nightmare customer I am sure! I have to admit that they took alot of time, they helped me when they could, and they spent ALOT of time helping me....just had to say that again. I stayed with them for years. I got what I paid for largely and hated using the ticket system (im better now, i only use that for the most part)
Tina in billing was always nice and made sure my various changing forms of payment got processed. Nice lady.
JT was the tech dude and handled god knows how many dumb *** questions from me in a usually productive manner. ALOT of time!
My only comlaint was they didnt have frequent backups back then, but im sure they do now. Plus its really your responsibility to make sure of that. GREAT UPTIME.
After a few years I had a huge gaming modification site using alot of resources. They clamped me down under a TOS and it was the right thing for them to do financially I am sure. They tried to get me to move to a dedicated with them, which they were very expensive on at the time. I scooted off to various random other hosts.
They are a good hoster. They really helped me grow over time and were understanding of me being a fool at times. They have completely different packages now then they used to so I have no idea how it shakes out but they were solid back then. Way better then 1 and 1 which I moved onto after them.
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Mar 30, 2009
I would like to tell you about Web Cave Web hosting. First off, I opened the first page and I was impressed with the nice layout and design. The prices look good, and there is a good support staff. I currently use the service and I am happy with the hosting. The admin is kind and helpful if you need help.
The panel is Lxadmin, and the script installer Installapp has well over 100 scripts to it. The link is [url]
I recommend this to anyone who is looking for a good host.
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Apr 9, 2009
I have been a member for about nine years now. Over these years, WebHostingTalk.com has introduced me to many web hosting providers. Some of these providers I have liked and the others I wouldn’t recommend to my worst enemy. Out of all these providers, there is one that stands out the most were I feel privileged enough to write a review for their benefit and yours.
Umbra Hosting, LLC [url] I’d like to give these guys two thumbs up!
To begin with, over the past couple of months I have been looking for a dedicated server to host game servers on. I wanted a high power server within the Chicago land area with premium bandwidth. Low and behold, UmbraHosting had a sale going on within the dedicated server’s forum.
Their sale consisted of an Intel Xeon E5405 Quad Core 2.0GHz with 4GB of ram and was located in the GigeNET Datacenter. This server is great; therefore, I contacted the sales department and asked if they allowed game servers on their network. They informed me that they do and actually have a few clients renting out servers catering towards my needs. PEFRECT!
As a result, I ordered the quad core server. At first it seemed a little sketchy because I did not receive any information/status on the server for two days. So I emailed their sales department and they quickly got back to me. Sales informed me that they were out of stock on that server and it should be available within a day or two. Since they did not have it in stock, they apologized for the inconvenience. In addition to the apology they credited my account $25. Plus upgraded my server to a 2.5GHz chip and added 4 more gigs of ram totaling to 8gigs! UmbraHosting.com went out of their way to order this chip and extra ram for me, then went to the DC personally to install it. This sounds too good to be true, but it is true. I couldn’t ask for anything more as their support is phenomenal.
After getting my dedicated server information, I had trouble securing /configuring it. I sent them an email asking if they would help out. They inform me that they only managed web hosting servers; however, for a discounted price they could help me as they could learn something new since they are not too familiar with game servers. The quote “Killing two birds with one stone” works great here. Not only did they offer me an affordable solution to configuring my server; however, they learned how to set my dedicated game server up and informed me on every step throughout the process. Thus, eventually I could run it on my own if need be. This was a huge win/win situation for both of us. Although it did take some time, they were able to set up a gaming control panel, secure it, and knock out unneeded processes.
I am very pleased with UmbraHosting.com and they have a full 10 out of 10 rating in my book.
Their support and sales representatives are very knowledgeable and friendly.
I’d like to personally thank Jim at UmbraHosting.com for literally holding my hand throughout this experience.
I will definitely keep you guys updated about my experience with [url]in the near future.
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Mar 27, 2009
I'll attempt to keep this updated over time.
Ordered a V5 VPS, with promo code from showthread.php?t=850093.
Quote:
Originally Posted by SH
--20% OFF ALL SERVICES
--50% MORE BANDWITH, 25% MORE DISK
--10% MORE RAM ON V4+ PLANS
--FREE cPanel on V5 & V6 PACKAGES
Advertised services on sarorahosting.com for a V5 VPS at the time of purchase:
100GB disk
1000GB bandwidth
2768MB RAM (4256MB burstable)
7 IPs
~8PM CST 3/25/2009 - Ordered a V5 VPS with advertised coupon.
~9PM CST 3/26/2009 - Submitted a support ticket, as the client area still showed my server inactive, and I had not yet received any email with login information. Shortly after the ticket was submitted, I received the email with information.
Provided disk space is 100GB.
Provided RAM is 4256MB.
Provided bandwidth is unknown. PPP only shows "Class 1" under Network Usage in resources.
Provided IPs is only 2. This is as advertised in the sale thread, however, their order page advertises 7.
~11:30PM CST 3/26/2009 - Support ticket submitted with request to add advertised coupon bonuses.
~11:50PM CST 3/26/2009 - Support ticket submitted regarding IP addresses.
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Apr 8, 2009
This is my review for PC Smart hosting [url]
I came in contact with PC Smart Hosting when looking for a Xen-based cPanel VPS. I already had a VPS provider but they were quite expensive, their setup was something that I was doubting a bit and their financial administration was a mess. PC Smart Hosting offers various options for a cPanel VPS, so I opened up a ticket with sales for something custom.
Chris from PC Smart Hosting asked me some questions about what I was looking for and quickly came with an offer for me, a custom offer. I would get a 1GB cPanel VPS, with a Secondary DNS VPS in the US and backup space, all unmanaged. This all for a very reasonable price. I could optionally upgrade it to semi-managed or fully-managed for a very low price.
I choose to have it all fully managed. Not because I wouldn't be able to handle it myself, but their full management provides extra security, plus they harden your VPS when they install it, so it's way more secure. Add to that that really experienced people set it all up, so it's a timesaver. Besides that, I like to have it fully managed to I can get help when I don't know what to do anymore and I always think it's a good thing to have everything monitored. And the money was not something not to go fully managed for.
The VPS was created very rapidly, even though they had to place a new host machine to create it, and within 24 hours everything was up and running. The VPS is amazingly fast and up until now very stable, so I would definitely recommend PC Smart Hosting for a VPS!
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Jan 13, 2009
Well it's only been about two weeks now since I started using their services but wow what a great two weeks.
I moved over to ezpzhosting from streamline as the server I was on was very slow and support was quite slow at replying too. I saw ezpz on here and thought I would have a go and signed up. I signed up for the junior pack which is only £2.99 a month for 1gb data and 10gb space as i'm just starting my website and it was setup instantly, had my details and free domain registered within minutes..
Then when my domain was accessible the speed of the servers was quite mind blowing.
Maybe it's because i'm from the UK and the servers are from the UK but either way they are fast and that pleased me.
Had a few questions to ask support too and they gave me a nice welcome, good helpful answers and was polite unlike quite a few companies I have been with.
Only down point - I suppose - is the fact I have about 3 - 4 domains I would like to have pointed or added to my account but you need to upgrade your package to have that - rather than have maybe an addon feature?
So overall, what an amazing service I have had so far and i'm sure it will continue.
I'll write another review in a month or so to let you know whats happened since.
I'm not sure if EZPZ is a one man show or a big business but either way, friendly and knowledgable staff, quick and easy setup, fast server speeds.. good stuff
My website hosted with them is [url]
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Mar 12, 2009
I've been with SteadCom for about a year and a half.
Reliability - 5 - To me this is the most important. As with any VPS, there will be the occasional issue every few months or so. SteadCom handles it QUICKLY, typically WITHOUT my intervention, and keeps me up-to-date with accurate, HONEST reports. Gotta love that. My servers have not been down for more than a few minutes every few months. Can't beat that.
Customer Service - 5 - Quick & Knowledgeable customer service. This is a company that will go well out of it's way to assist. I always feel like I am a valued client when I deal with SteadCom. I've never gotten the 'robot copy/paste' emails, but I always get personalized replies. Love it!
Server Speed - 5 - Off all the VPS plans I have, they are the fastest. No questions. Pages pop quick & MYSQL is speedy. In my opinion, I cannot tell the difference between their VPS & my dedi's.
Peripheral Issues - 5+ - To me peripheral issues are the multitude of little things that make the difference between 'good' and 'GREAT'. Just a few things that I've liked....
A) When I needed a new server FAST, I had one up and running almost immediately after I gave the specs. They customized a server for me...mem, HDD, CPU, everything to what I thought I would need. They didn't throw me a canned plan....they took the few minutes to ensure I had what I needed.
B) They are always more than happy to LISTEN, and to SHARE. SteadCom actually went into a dying server from another company I used to do business with, troubleshot it & kept it alive long enough for STEADCOM to move my clients to the safety of another server. Find me another company that would do that.
C) They understand what 'Full Managed VPS' means. With some VPS companies I might as well have taken a part-time job with them as often as I was in the VPS. With SteadCom, when I've had issues, they typically tell me proactively, repair the issue, and let me know what it was. I can sleep at night...and I like to sleep...
I think that would about cover my experience with SteadCom. I don't want to bore you all with too many details, but lets just say that when I find something good I stick with it, and I believe I'll be sticking with SteadCom for a long time....(Sorry, just love that dancing bananna!)
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Jan 20, 2009
Around a year ago I hosted my forum with Cirtex hosting. I had a virtual dedicated server plan for around 4 months (at about $40 per month) and I was not impressed at all to say the least. For the first month or so it was fine and the server could cope with the large amount of CPU and RAM power required to run the forum...
However around 2 months after initially transferring the forum over the the VDS I noticed that the people on my forum were complaining of the forum being offline for hours and hours during the day. I thought that it might have been a one-off, or that there might just be some problems at Cirtex...So I waited for it to cool off. But after around 1 week there were still complaints from everyone and I came home from school quite often to an offline forum.
I told my dad about this (who manages a whole heap of dedicated servers at his work) and he started to investigate. After around 2 weeks of back and forward emailing with the Cirtex employees (who were total retards who couldn't speak English, nor understand what the hell a server was) we finally figured out that the VDS managing system was automatically shutting down my forum because it was using too much RAM and/or CPU. It's very weird, because they advertised their VDS server as having "1gb of swap memory and 256mb of dedicated", but apparently a lot of the dedicated RAM was used to run CPanel and the swap memory was totally unreliable and caused my server to ****ing crash when it swapped out.
I never once, throughout the 2 months that this **** went on, received any sort of warning or notification that my forum was using too many resources. All they did was shut me down automatically and cost me time, money and visitors....And I paid $40 per month for the experience.
I now receive extremely high quality hosting for free from my dads company, because they had a free server available. It has never been offline once in almost 1 year and is really fast and reliable.
I will never host with Cirtex again as long as I live, and I'm sooo happy that I'm no longer with them
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Oct 26, 2009
I currently have Webcave hosting, based at Webcave.org, and it is GREAT, it has improved a lot since he first opened it. Right now he only has one plan, The Simply Unlimited Plan, which is 7.95 a month, right now he has a special offer that if you get it before December you can get your second month free and you can get a free one year .com domain.
The Package also includes a CPANEL Hosting pannel, with a script installer. It IS currently based off of a extremely fast and stable cable line, he is currently has Verison Fios internet at his house and is working on getting it transferred over. The up-time is extremely good and the server has not gone down for almost 72 days. He has a power source if the power goes off that lasts for 45 minutes. It is extremely secure buying it, because of the rapidssl certificate he has. I would Highly Recommend Webcave hosting to anyone looking for hosting for a huge site, to a small business site looking for a great deal.
I will be posting updates to let you know how it is going.
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Sep 23, 2009
I signed up for a windows hosting package on Sep. 19, 2009 and paid via paypal. I submitted multiple support tickets hoping for configuration details. Their ticket system is broken, as soon as I submit a ticket the ticket disappears. I got no email responses.
I noticed on their portal page/client area a link "My Emails".In here are details of a linux hosting account they setup for me.I replied that I wanted a Windows hosting account. I checked this webpage again and I got another message concerning linux account setup details.
I want out. I've opened a dispute with paypal to get my couple of dollars back. I've contacted the user bgsa2472 [url]
I am not impressed with this experience.
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Jan 25, 2009
I think I owe WiredTree a review since I believe I am their most annoying customer by now. Why annoying? Because I have made a total of 9 tickets and a couple of phone calls after buying their vps512 package on the 8th of this month. So far, their hosting has been my favourite ever. I never even dreamed of such a remarkable hosting company. After lurking around here and asking people for their inputs on the best vps hosts, I imagined that the vps companies would be just the same as the shared hosting companies I have been hosted with from earlier. But to my surprise, these guys were the very best.
I was puzzled whether to go for KnownHost or WiredTree, while KnownHost had a remarkable forum for all types of support, WiredTree had a very brilliantly designed website. Part of the reason, I did not go for KnownHost was because their website did not make a good appeal to me, but that wasn't the main thing. When I asked a question to wiredtree, they gave me answers in less than 10 minutes. And that has never changed even after being their customer. Their president Zac, personally provided me with their userguide which is another masterpiece. That attracted me more towards them. Their grove panel, if only it could do what cpanel and whm can do, it would be the best admin panel in the market.
It's very well designed.
So within these last few weeks, all 9 tickets I opened got answers within 10 minutes and that too in a detailed manner. They left nothing out, they configured everything (from dns, email setup, updates for the vps) for me. I am a big fan of their two support guys (Jake and James). These guys are the most hard working people. I was stunned to see the server's capabilities. The loading speed in my website is unbelievable right now. I know I am so stunned because I come from a sharedhosting. But I have bought vps' for many clients of mine, and their servers were not even as close as these guys. Though wiredtree could not help me with migrating my website's contents, they did migrate my databases. I shut down my website for 2 days only and got even more traffic after a promise to the members that my site would be blazing fast!
So my short review and rating for their services:
VPS512- it might not be the right package for me yet, but it wasn't really expensive for me, so I bought it anyway. I know I will need it very soon (2-3 months time).
Support- They dont sleep, they will answer your questions within 15 minutes and that too in a precise and detailed manner.
Server Speed- Blazing fast, nothing beats it.
Server Upgrades- They will let you know beforehand if you might experience a downtime, I faced one downtime for less than 20 minutes when they upgraded their virtuozzo.
Help with anything- They will fix your problem, they will work with you all the time and yes they never give up.
Its very easy for anyone to learn how to run a VPS, just follow the userguides they provide you with.
I would say that they are the best people in this business. I know within a year or less, I might need a dedicated server. I wont be going for a hybrid server, I will make the leap over to the Dedicated Servers and yes WiredTree will be in my top list.
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Apr 2, 2009
I've been a customer of Budget VPS Hosting for about 10 months now and figured it was about time I wrote a review
I signed up initially for B-VPS's 111 package (CPU 100MHZ HD 10GB RAM 100MB BW 100GB PORT 100mbps, 100KB/s Uplink). There was a major fiasco with my Paypal account, which resulted in the payment eventually being treated as "spurious" and B-VPS being asked to refund the amount!
Despite this, Jon who handles support at B-VPS was very patient and agreed to help me get a 2nd VPS to work with (even with the 1st one still not paid!). I've since upgraded this server to a VPS333 account and in January this year, I signed up for a 2nd server with B-VPS
Pro's:
- Great support! I'm based in Asia, so timezones work against me. Despite that, I can usually expect a response with 12 hours of opening a ticket. Some problems took a very long time to resolve (I'm looking at you OpenVZ) but Jon stuck with me on figuring out the source of the problem.
Regarding provisoning of the VPS, I got my login details within a hour of putting in the order for both my orders
- Pricing: The VPS111 package costs just 5 USD/month and is more than enough to run some low-volume websites. Heck, with some careful tweaking you could even run a CMS on that.
-Bandwidth: I get very good speeds when running package installs from the server. My East Coast VPS (600K uplink) has a public speedtest page for folks who'd like to check this out from themselves: http://torbox.theaveragegeek.com/speedtest/
Cons:
-Uptime: To be honest, Uptime has been a bit of a mixed bag. My central DC VPS (Limestone hosted) has had some pretty significant outages, where the host node is completely offline for upto 4 hours. The East Coast VPS (Burstnet) has had no issues so far though.
-CPU & RAM: Budget VPS does not offer Burst CPU or RAM. This can be a tad frustrating especially if you need a little extra RAM/CPU for installing packages but not otherwise. I'm not going to debate this (at B-VPS's prices, I've been able to afford the beefier package that allows me to do both ) but you should keep this in mind.
Well that's the review. I highly recommend B-VPS if you are looking to host a low-usage VPS cheaply and quickly!
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Mar 26, 2009
General Info
Before I changed my hosting over to Sarora Hosting, I was with VPSLand. <- Terrible host btw.
I have been with Sarora for almost a month now, but sadly I had to cancel with them, since I don't need a VPS anymore.
Support
Their support is amazing! All the tickets I opened with them were completed within minutes. Both their sales and regular support is great, I asked them to install some applications on my VPS for me and they finished within an hour or so.
Hardware/Uptime
The processors are exactly like what they said they would be. The correct amount of RAM was given to me as well. There was almost no downtime what so ever.
I highly recommend this company to everyone! Their prices are great and so are their services
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