Review Of SteadCom VPS Hosting
Mar 12, 2009
I've been with SteadCom for about a year and a half.
Reliability - 5 - To me this is the most important. As with any VPS, there will be the occasional issue every few months or so. SteadCom handles it QUICKLY, typically WITHOUT my intervention, and keeps me up-to-date with accurate, HONEST reports. Gotta love that. My servers have not been down for more than a few minutes every few months. Can't beat that.
Customer Service - 5 - Quick & Knowledgeable customer service. This is a company that will go well out of it's way to assist. I always feel like I am a valued client when I deal with SteadCom. I've never gotten the 'robot copy/paste' emails, but I always get personalized replies. Love it!
Server Speed - 5 - Off all the VPS plans I have, they are the fastest. No questions. Pages pop quick & MYSQL is speedy. In my opinion, I cannot tell the difference between their VPS & my dedi's.
Peripheral Issues - 5+ - To me peripheral issues are the multitude of little things that make the difference between 'good' and 'GREAT'. Just a few things that I've liked....
A) When I needed a new server FAST, I had one up and running almost immediately after I gave the specs. They customized a server for me...mem, HDD, CPU, everything to what I thought I would need. They didn't throw me a canned plan....they took the few minutes to ensure I had what I needed.
B) They are always more than happy to LISTEN, and to SHARE. SteadCom actually went into a dying server from another company I used to do business with, troubleshot it & kept it alive long enough for STEADCOM to move my clients to the safety of another server. Find me another company that would do that.
C) They understand what 'Full Managed VPS' means. With some VPS companies I might as well have taken a part-time job with them as often as I was in the VPS. With SteadCom, when I've had issues, they typically tell me proactively, repair the issue, and let me know what it was. I can sleep at night...and I like to sleep...
I think that would about cover my experience with SteadCom. I don't want to bore you all with too many details, but lets just say that when I find something good I stick with it, and I believe I'll be sticking with SteadCom for a long time....(Sorry, just love that dancing bananna!)
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Mar 28, 2009
I've been with SteadCom hosting for over a year and have several VPS's with them. Their service/support as well as the intangibles have been nothing short of outstanding.
Here are a few highlights:
1) I had a dying server from another host. I contacted SteadCom late afternoon, and they had a VPS with my specs (not a canned plan) up a short time later. Then they proceeded to troubleshoot the dying server & kept it up long enough for them to move my accounts. They did not charge me for moving my accounts, or for assisting on keeping a dying server up to keep my current clients satisfied. OUTSTANDING.
2) Support is never far. I email, and typically I get a response in a few minutes. Their tech support is knowledgeable, friendly, and helpful. I always feel like a valued client.
3) As I've shifted my business plan & needs, they have always been there to provide assistance and advice. Most recently I had a need for a small, fully managed server for just a few specific accounts. Again, they were equal to the task, outlining what they would provide, providing a quick setup, and again exceeding my expecations.
4) They have never been anything short of honest. If there is an issue, they will tell you exactly what the issue is, repair the issue, and get you up and running quickly. I've never had 'Gee, that is not our issue' from them. They just take ownership of the situation and do what is needed. As with any server, downtime cannot be avoided, only the length of the downtime can be controlled. My server has never been down for long, and when it has, they have absolutely been stellar about getting it back up, running normally, and letting me know exactly what the issue was.
With Steadcom, I really feel like I have a partner. With several VPS companies I've been with, I might as well have been on their payroll as much as I had work on the servers. Steadcom knows what FULLY MANAGED means, and typically exceeds my expectations.
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Apr 8, 2008
3 months after my previous review, and I still have nothing but good things to say about SteadCom. Eclouds has been nothing less than helpful, even taking the time to help me with things that were not SteadCom's fault.
About a month ago I have upgraded from my VPS to a full dedicated server with SteadCom, so I will post a review about the dedicated server in a few months, however the experience so far with the new server has been great.
SteadCom is very kind, professional, and fast to respond. If you are looking for a great host with reasonable prices, look no further than Steadcom.
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Aug 31, 2008
GENERAL:
SteadCom was my first VPS host, so I really have no other company to compare them to.
However, the company so-far, seems decent.
RELIABILITY:
Not going to lie, SteadCom has gone down a few times, for only having them one month.
Usually the outages were resolved within an hour's time, and it hasn't been that big of a deal. I understand that it can be hard to maintain a few hundred VPS's at a time, so I try to accept it.. But that's my only complaint so far.
STAFF/Response:
This is the best factor. Response times have been amazing. I can submit a ticket, and usually get a response within 5 minutes. That is amazing. They keep me posted with the status of the ticket, etc. They even have a sense of humor
SETUP:
SteadCom had me off the ground within 2 hours of creating the account.. That would have been shorter but I messed up twice, so I can't hold this against them.
ENDING:
All-in-all, I am satisfied with SteadCom, and hopefully the few downtimes will decrease and not happen again... I would recommend them to anyone looking for a starter-VPS. The speed, both up and down, has been wonderful
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Nov 2, 2007
This being my very first VPS server I'm very pleased with the service that Steadcom has provided me. I highly recommend this VPS provider to anyone that is looking for a VPS.
+Pros+
+ Very completive prices and doesn't require long term contract to save 30% on their plans.
+ Have used several support tickets on an unmanaged account and have always received very quick responses averaging about 4 mins after submitting.
+ Very fast servers, at first I was looking for a VPS on the East Coast do to my location but after comparing Steadcom to other providers on the East Coast their plans being the most economical and the very fast even to NEW YORK/PA.
+ No surge added to control panel (DirectAdmin, CPanel) you pay the license fee that those panel charge.
-Neg-
- I have not found any real negative issue with Steadcom, the only possible issue was a lost email with login details to HyperVM but this could have been an email filter issue and it was resolved in 4 mins with a support ticket.
Overview
So far this VPS host has been top notch and I look forward to doing business with them into the long term future. If your looking into giving VPS a try or looking for a new VPS provider give Steadcom chance to show you their 5 star hosting & support. With pay as you go plans and no contract pricing while you still save a discounted price you can't go wrong with trying this provider for at least a month to see how they measure up to your current provider. Moving from shared hosting to VPS with steadcom has been a great move, only wish I did it sooner.
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Sep 27, 2007
This is a quick review of the VPS provider SteadCom, www.Steadcom.com
I purchased a VPS from Steadcom (www.steadcom.com) about 2 weeks ago. I have there Beginner A | VPS plan which includes 256MB of RAM, burstable to 512MB. 10GB of disk space, and 300GB of bandwidth after a upgrade. The reason i purchased the VPS was to host a proxy. Anyways to start of the review. I ordered the server around 1AM eastern. I recieved root information in about 10-20minutes. After about an hour I received another email with my DirectAdmin information. Hosting my first proxy i was looking for suggestions on what script to use, PHProxy, CGI Proxy, Zelune, ect... I ended up speaking with the owner about which would be best for me. I decided to use Zelune, after I had uploaded the script I had a few errors on my site which the owner was more then happy to help me with. Overall I have had 0 downtime in the 2 weeks I have had the VPS.
No network hiccups, hardware issues, control panel problems, or anything so far.
Basically my stay with SteadCom has been flawless. Two thumbs up for SteadCom .
- Quick Summary
Fast Installation
Fast and Helpful Support
Superb Network performance and stability
Very competitive pricing
- Rating
5/5 Stars - Highly Recommended
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Oct 13, 2007
About one month ago, I was having some problems with my hosting company and was looking for another one on these forums and found a really good one at last.
This was SteadCom.com and I bought an Intermediate VPS plan, which offerd me 384MB standard and 768MB burstable RAM and performance was awesome.
Before them, I've used two well known and reliable companies but one of them tried to close my site and the other blamed my service provider, but with SteadCom we had a similar problem and it's now solved.
They may be a new company but they respect their customers.
I didn't have any downtimes since I've started to host my site on SteadCom and our connection to our site is very fast.
They've got a really helpful support.
As a result of these facts, I give 5 stars to this hosting company.
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Jul 11, 2007
Anyone been hosted with steadcom.com?
Their new promo thread on WHT sounds attractive. Was wondering if anyone got experience with them.
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Apr 24, 2008
I've been with Steadcom for a few months now, and I greatly their services. Such great deals have been offered to me. Each time I talk with the staff, I seem to want to use their services longer. I'm currently working with my own free hosting company and I entrust my uptime and reliability to Steadcom. I've had no problems with either of those aspects and it seems like their network is as fast as Google. If you find a better deal than this, it would be a miracle. I am working on obtaining up to six months with them for my next payment. I would fully recommend Steadcom and their services. I give it all of my reputation and respect as a business owner to acknowledge such outstanding services.
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Apr 18, 2009
I'm here to tell you my experience with steadcom.com shared hosting service. I have been them since 29 April 08 so thats not really 1 year but will be like in 2 weeks.
Speed - First I tell you the speed of my website, it's open fast (really fast for me actually)
Downtime - there is a couple of downtime and hardware/cpanel/diskspace error that make me can't use my website but not like every month and sometimes downtime is like 2-3 hours I can't open my website :/ and sometimes only when I open ticket they will check it and resolve my problem. Thats is not good enuf for me :/
Support - support is decent thats mean sometimes good (maybe when they online?) and sometimes is not. Sometimes support will answer my ticket after 2 -5 hours. :/ this guy Andrew neill is really a good support tech (very good I must say). I think he has work there since last year and other staff I know is Dimitri (CEO) and Grotman (sales?)
Price - This is the best part. They can be flexible If I use all my bandwidth they allow me to upgrade and when I don't need extra bandwidth they allow me to downgrade. Sometimes I pay $11 or $20 a/month depends on my bandwidth
So overall I rate them:
Speed: 10/10
Downtime/Other error: 2/10
Support: 7/10
Price: 10/10
The sad part is starting next month I need to find a new host because this host don't work for me anymore because third party problem, otherwise this host is superb and I will still be with them.
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Jul 26, 2008
I just thought I'd post a quick review of SteadCom. I've been with them for a month now and have two dedicated servers with them.
Pre-Sales - Despite bombarding them with questions they remained extremely helpful and patient.
Setup - Servers were online within a few hours - very impressive!
Support - To say the support I have received is exceptional would be an understatement. Dimitri, Andrew and Gabriel will assist you until you are 100% satisfied and then some.
The ticket response speed puts a lot of companies to shame. Most tickets are answered in a few minutes and by few yes I really do mean 2-5 minutes.
Conclusion - If you were thinking of signing up with them think no more and do it now! Look no further! You're not going to get much better than this.
I say all of the above having had experience with many server companies over the past few years.
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Jul 3, 2008
I¡¦ve been with Steadcom for 2 months now and my experiences with them so far have been awesome.
Domain Hosted With Them:
There¡¦s not a lot in the blog since I¡¦ve been busy and it¡¦s new.
[url]
[url]„³ Live VPS status.
My VPS Specs.
I took advantage of their 50% OFF deal and this are my specs:
512 MB Guaranteed RAM
1024 MB Burstable RAM
20 GB Disk Space
700 GB of Premium Bandwidth
HyperVM VPS PowerPanel
3 IP Addresses
For $26.97 per month
Support
The Support is so FAST, is like if they are waiting for you to submit a support ticket. I submit a ticket, then I go to check my new emails and guess what, Steadcom already answered the ticket! 4 minutes after I submit the ticket, incredible! Also, their answers are very helpful. I am sure that Steadcom has a lot of clients to take care but I feel like I am their only client and I would like to give special thanks to Dimitri Despointes for all the help.
Uptime/Performance
This is what I get with the ¡§uptime¡¨ command via SSH.
01:14:29 up 61 days, 58 min, 1 user, load average: 0.00, 0.03, 0.00
The VPS has been up since the first day that I paid for it, 100% UPTIME. The speed of the VPS is very fast, the connection too, I have downloaded some big files (backup files) and the download speed is just very fast, the downloads are done in a couple of seconds.
If you are looking for a new VPS Provider, I recommend Steadcom. I am sure that you will have the same great or better experiences that I am having with them.
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Jul 9, 2008
I would like to give a review of this company again, i have been with steadcom over 7 months now and this my second review of them.
So i figured i would let everyone know how Steadcom is.
Uptime:It has been excellent, only have in these months only two outages critical it got 99.9% uptime.
Speed: the server is fast, so fast it seems like a dedicated box sitting beside me. My ping time is only 100 ms from my country is really pretty good.
Performance: I only run two site with low traffic. I have never had any issues critical for the moment, only with a one software i have pretty high load but i think is for my CPU limit + optimizacion mysql and lighty on my end.
Billing: Pretty good for the most part, auto-charges my credit card for each month's payment so I don't have to deal much with billing. No complaints.
Support: Really good. No complaints. My last ticket was in december last year and for the moment i dont have any critical problem. Just a small problem,the CPU limit,no burst CPU time, they limit a litle much I think sometimes I got a high load.
Rating
Uptime: 9/10
Speed: 10/10
Support: 9/10
Uptime: 9/10
Overall: 9/10
Conclusion: They are very professional and have a nice setup for provisioning new clients and maintaining their systems. Notifications of scheduled maintenance are always sent out to affected clients, so there are no huge surprises. I would recommend them to anyone and for the money, it's a pretty good deal. I hope you or anyone else may consider them if looking for a VPS provider in the future.
I am pretty happy with the services from Steadcom. I would definitely recommend them to anyone who is looking for affordable, reliable VPS hosting. So if you are in need of a vps/dedicated, then these guys are the right people to pick.
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May 19, 2008
Summary: Steadcom's customer service is consistently far above and beyond what I expect in their price range. They were very flexible in customizing a hosting plan to my exact specs. VPS server performance has always been very good. But above all else, their customer service is absolutely spectacular -- they really treat their customers well, and to me, that is the single most important aspect in choosing a host. I get enterprise-grade white-glove treatment on what is by all means a low-revenue plan.
The full review:
About seven months ago I started shopping around for a VPS provider to handle the growing traffic from my Wordpress sites and allow room for several new projects I was launching. After trying several other VPS providers, I found a promo in the VPS Hosting Offers forum and gave Steadcom a shot.
Billing: Right off the bat, Steadcom was willing to customize a package (and a promo) to my exact needs. It wouldn't be proper to quote my exact package here, as Steadcom has since completely revamped their packages. But I will say that they were very accommodating to my needs, including the multiple changes I made after the fact. My billing is always correctly invoiced and hassle-free. Frankly, I wish my wireless provider would take note.
Performance: I run two medium-traffic Wordpress installations, a light-traffic SMF forum, and two light-traffic DokuWiki wikis. I have never had any issues (SMF did slow to a crawl for two days, but that was due to a configuration error on my part). My sites are peppy and responsive.
Uptime: When I first signed up there were apparently some issues with my node (though I never personally experienced any trouble), resulting in a last-minute notice of "5-15 minutes of planned downtime". This downtime occurred during off-peak time. Ordinarily I might balk at such short notice; however, if a node is in need of physical maintenance, I would rather my provider pull it down for 15 minutes with short notice than let it go on unreliably for a few more days.
More recently, Steadcom (along with some other big-name hosts) was affected by a power incident at their reputable upstream provider. As a result, my sites were knocked out for several hours. For being knocked offline by extraordinary circumstances beyond their control, Steadcom automatically issued me a credit. That tells me a lot about how they view their customers.
Customer Service: Put simply, I'm treated as if I'm their only customer. The guys at Steadcom have, since my first day dealing with them, absolutely rushed to take care of whatever issue I have raised, no matter how small. They took the time to answer all of my pre-sale questions thoroughly. They helped me out with a minor DNS hiccup at GoDaddy. When they noticed me rebuilding my OS several times (no reason, just experimenting), they emailed me to ask if there was anything they could help me with.
When I wanted to change my plan (multiple times, in fact), it was done without any hassle. Every ticket I submit gets turned around very quickly. I am reasonably certain that Dimitri and Gabe sit around the NOC 24 hours a day just waiting for tickets to come in.
As much fun as it is to rave about how great their customer service is, the real-world implication is that these are the guys that I want in my corner when something goes wrong. Good customer service is the difference between "OMG my sites are down and nobody's doing anything about it" and "My sites are down, but I know my provider is rushing to get them back up". Anybody who has ever had a hosting provider for any length of time knows that 100% uptime is impossible, and that even the best host in the best facility can still get knocked down by DDOS, extreme weather, sabotage, or what have you. Knowing that your host is staffed by competent individuals who actually care about their customers makes all the difference.
Overall: Steadcom has been great. Although I frequently enjoy complaining about whatever vendor has managed to annoy me with subpar service this week, I'm hard-pressed to find anything bad to say about these guys. I heartily recommend them.
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Nov 22, 2007
I have been with steadom for a month and can give a quick review.
I purchased a Enterprise A plan and got a great deal on a promotion they had - Under $50.00 USD per month.
Support has been very good. Friendly, helpful and they definately know what they are doing. Ticket responses are very good. I did submit one ticket just after midnight (pst) and a tech responded and fixed the issue.
According to hyperspin reports, my vps has had 100% uptime for the past 30 days.
Ping times are very good from west coast Canada. Generally between 65-85ms. I know this is not THAT important, but my customers think so - and if they are happy, that makes me happy.
I have had no issues or concerns with Steadcom, and would definately recommend them.
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May 12, 2009
Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.
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Apr 15, 2008
Went to their site after checking out a few reviews. An offer to chat with a sales rep popped up. I did so, am I ever glad I did, their pre sales support is phenomenal. I signed up for a what seems like a great plan.
I'll post back after I see what kind of abuse I can put this server through, I really hope their tech support is as good as their sales support
If anyone from steadcom reads this...
Give ddespointes a raise.
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Aug 17, 2007
Anyone used Steadcom before? [url]
I was looking at the cheapest one, just to play around with, but the prices look way too low for what they offer.
I also noticed that yesterday I went on and the site was down, and then really slow.
Seems fine now..
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Dec 15, 2008
MonkeyWrench Hosting review - Three year review
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)
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Apr 23, 2009
I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.
Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.
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Aug 14, 2008
I have had an issue with my server for about a week and all guides and sites i found did not help me resolve my issue. So turn to this great and wonderful site where people offer excellent advice, however nothing tops over the help i have recieved from steadcom.com tech. He replied to my question and offered to help me for free, i have no hosting with them, and it was not done through ticket system or email, it was done live, through aim.
he is known as zwtint and he walked me trough and fixed my problem.
I highly recommend steadcom.com as a hosting provider as the have very competiteve plans and excelelnt support which can be done through ticketing system or live chat.
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Jul 12, 2007
I want to take a 128mb vps to host my helpdesk.
Should i go with eApps.com or steadcom.com?
eapps gonna cost me almost double of steadcom though. in other words, i can get a 256mb vps from steadcom at the price of 128mb from eApps.
As i would be using it to host my helpdesk high availability is important to me.
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Oct 31, 2007
Summary: avoid like the plague..
Ill try and make it short and sorted...
1. I originally signed up using paypal and ran into issues because my paypal had reached its limit.. i found this out after filling out the order form. Shortly after i received an email from billing asking for payment.. i responded asking for my account to be closed. I soon after received a rude email basically giving me lessons on how i should order things if i dont plan to pay for them.. which i thought was pretty insulting considering i had no idea my paypal reached its limit.. mistakes happen and they dont look to kindly on that. Afterwards however they did apologize if it seemed rude.. but theirs no way you could see that other than an insult.. but whatever.. i looked passed it
2. Okay so i got my paypal situation fixed.. looked over the WHT boards for any bad reviews i may have missed.. and nope didnt find any.. but noticed theirs not much mention of them either? that could go both ways.. So i decided to give em a try, thats basically how you are ever going to find the right host.. So went along with the order.. I ordered cpanel and Fully Managed servers for an extra $25 plus the vps plan which came out to $38. So i ordered, paypal went through, and i was finally gonna get my account... never been so wrong..
So i get the usual billing email, pay for my invoice and wait... and wait.. and wait... then i knew something was wrong, so i logged in my support panel or whatever it is and asked for the eta on my server time. About 15 mins later i check my tickets and servers up and running.. without cpanel. So i ask about cpanel being installed and i had to go through this lengthy 6 hour convo between tech to get cpanel setup! 6+ hours!! Even jaguarpc gets you your cpanel/host/ip all setup within the hour!... they had all my info! i mean really how can other vps hosts send you ALL the info you need like 15 mins after payment in an email including ftp, ips, cpanel, etc etc.. and these guys who offer fully managed services not? ...very fustrating.. especially since i had to setup my own ftp accounts (which i didnt even know how hence why i wanted fully managed service)
3. So i look over the site for anything stating Refunds.. you know how most hosters state with a big red picture saying "30 day money back garuntee" or "NO REFUNDS!"... these guys didnt... its hidden under 2 pages and buried in their terms of service that no refunds are allowed.. shouldnt that be noted in big red letters on the order form to let us know we're F'ed if we dont like their service.. Even logging into cpanel "which wasnt even configured" was incredibly slow loading...
So naturally i asked for a refund because by then i was extremely dissatisfied.. ofcourse they refused.. tucked in their ToS says no refunds.. i know why.. they get their money.. and you have no reassurance that your not wasting your money.. They say the reason why my cpanel took forever to setup was because "how are we supposed to guess what domain you want" ...even though im pretty sure thats one of the required fields in an order form.. if basically every vps ive been with can set up a cpanel/ip/fpt/ account in 15mins flat and have management basically become invisible while you only worry about your site.. why cant they if they offer it?
Overview
1. Very Poor server setup/time
2. Poor refund policy..
3. Poor attitude
4. Very poor management
5 Very poor price.. not worth it even with a promo code.
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Jan 18, 2009
Does, by chance, a SteadCom representative visit this forum?
The problem: I can't receive a new password to the client area (no email is sent from SteadCom after I use 'forgot password' feature), the VDS I had is I suppose suspended and I have no means neither to access the user cpanel to pay/renew, nor to use live talk with support - the link on the site does nothing.
Voice communication isn't an option.
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Aug 7, 2007
I want to know if their support & service is good ? What is their response time for supports ? Is the cPanel VPS managed ? etc.
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Oct 30, 2007
for reviews and i couldnt find one negative review on them here on WHT unless i missed one.
billing did reply apologizing if it seemed like an insult.. although i cant seem to see it any other way as a direct insult? ill still looked passed it and give em a shot.. "
How is their vps uptime/support? as soon as i get this paypal issue straightened out im going to try them out since i havent read anything bad about them.
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Jun 4, 2009
Being a small business which is dependent on word of mouth i always try myself to post reviews of other companies when possible.
Signed on with [url] sometime back to give them a shot after seeing their signature here on WHT.
The sign-up process was very simple and fast.
They accept all major billing methods.
I submitted 2-3 tickets over a course of 6-months.
All of them where general questions, nothing was wrong with the service. There response time each time was under an hour.
The servers are always up and and the company notifies of any updates regularly.
Im very impressed with this company. Since ive signed up i havent had to worry about a single issue or downtime. Been with them going on 1-year and i have no intentions of ever switching. Best experience i have had with a hosting company so far.
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Oct 29, 2009
This is my opinion and experience to CH Hosting or chhost.net after purchased their VPS promotion plan. Not long ago, just almost a week.
I has been read thru again the threat that I asked in WHT regarding any existing review to CH Hosting before i purchase, and now I aware about the connection speed which is shared among the VPSes (anyway i'm just a beginner to VPS after reseller world, wanna sharing the performance of this host).
The first impression to me of this host is, the fast activation speed after payment make. I had received the activation email with details of login info and ip within 10 minutes. However, at start i'm not able to access to my vps via ssh until i tried few more times after another 5 minutes (maybe the their system is creating the vps? that's why not able to access ssh at start, i believed).
Besides, I also try to access to their vps control panel. They are using solusvm, which is famous now in the forums. In the control panel, clearly stated the dedicated and burstable ram, bandwidth used, what OS and ip address. There provide few OS template for end user to select such as centos5 32bit, centos5 32bit with webmin or cpanel ...etc. I had selected the OS centos5 with webmin (wanna try something "new" to me before cpanel and I reload it just with a click. YES! reload completed, I successfully access to the webmin admin page within few minutes!
So far, after almost a week, there was no downtime occurred (touch wood, i don't want this anyway!). But, only that, some times, when i raised support ticket, the respond was a bit slow, about 3 ~ 4 hours respond time. They still need to improve on this. Anyway, their stability is good....
My scoring to CH Hosting:
VPS Quality: 9 / 10 (so far no issue yet, anyway only almost a week. Still have to evaluate further)
Support Quality: 7 / 10 (slow respond sometime observed, but normally in 3 hours)
Attitute to customers: 9 / 10 (the support staff - Jeff is nice and always willing to help)
Reliability: not sure, only almost a week with them, i'll stay longer with them to evaluate their performance further.
As I mentioned earlier this is my personal opinion and experience with CH Hosting.
Never try never knew.
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Dec 16, 2008
I started out with CWI hosting and was on one of their shared plans years and years ago.
It was my first host and I was a complete nightmare customer I am sure! I have to admit that they took alot of time, they helped me when they could, and they spent ALOT of time helping me....just had to say that again. I stayed with them for years. I got what I paid for largely and hated using the ticket system (im better now, i only use that for the most part)
Tina in billing was always nice and made sure my various changing forms of payment got processed. Nice lady.
JT was the tech dude and handled god knows how many dumb *** questions from me in a usually productive manner. ALOT of time!
My only comlaint was they didnt have frequent backups back then, but im sure they do now. Plus its really your responsibility to make sure of that. GREAT UPTIME.
After a few years I had a huge gaming modification site using alot of resources. They clamped me down under a TOS and it was the right thing for them to do financially I am sure. They tried to get me to move to a dedicated with them, which they were very expensive on at the time. I scooted off to various random other hosts.
They are a good hoster. They really helped me grow over time and were understanding of me being a fool at times. They have completely different packages now then they used to so I have no idea how it shakes out but they were solid back then. Way better then 1 and 1 which I moved onto after them.
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Mar 30, 2009
I would like to tell you about Web Cave Web hosting. First off, I opened the first page and I was impressed with the nice layout and design. The prices look good, and there is a good support staff. I currently use the service and I am happy with the hosting. The admin is kind and helpful if you need help.
The panel is Lxadmin, and the script installer Installapp has well over 100 scripts to it. The link is [url]
I recommend this to anyone who is looking for a good host.
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Apr 9, 2009
I have been a member for about nine years now. Over these years, WebHostingTalk.com has introduced me to many web hosting providers. Some of these providers I have liked and the others I wouldn’t recommend to my worst enemy. Out of all these providers, there is one that stands out the most were I feel privileged enough to write a review for their benefit and yours.
Umbra Hosting, LLC [url] I’d like to give these guys two thumbs up!
To begin with, over the past couple of months I have been looking for a dedicated server to host game servers on. I wanted a high power server within the Chicago land area with premium bandwidth. Low and behold, UmbraHosting had a sale going on within the dedicated server’s forum.
Their sale consisted of an Intel Xeon E5405 Quad Core 2.0GHz with 4GB of ram and was located in the GigeNET Datacenter. This server is great; therefore, I contacted the sales department and asked if they allowed game servers on their network. They informed me that they do and actually have a few clients renting out servers catering towards my needs. PEFRECT!
As a result, I ordered the quad core server. At first it seemed a little sketchy because I did not receive any information/status on the server for two days. So I emailed their sales department and they quickly got back to me. Sales informed me that they were out of stock on that server and it should be available within a day or two. Since they did not have it in stock, they apologized for the inconvenience. In addition to the apology they credited my account $25. Plus upgraded my server to a 2.5GHz chip and added 4 more gigs of ram totaling to 8gigs! UmbraHosting.com went out of their way to order this chip and extra ram for me, then went to the DC personally to install it. This sounds too good to be true, but it is true. I couldn’t ask for anything more as their support is phenomenal.
After getting my dedicated server information, I had trouble securing /configuring it. I sent them an email asking if they would help out. They inform me that they only managed web hosting servers; however, for a discounted price they could help me as they could learn something new since they are not too familiar with game servers. The quote “Killing two birds with one stone” works great here. Not only did they offer me an affordable solution to configuring my server; however, they learned how to set my dedicated game server up and informed me on every step throughout the process. Thus, eventually I could run it on my own if need be. This was a huge win/win situation for both of us. Although it did take some time, they were able to set up a gaming control panel, secure it, and knock out unneeded processes.
I am very pleased with UmbraHosting.com and they have a full 10 out of 10 rating in my book.
Their support and sales representatives are very knowledgeable and friendly.
I’d like to personally thank Jim at UmbraHosting.com for literally holding my hand throughout this experience.
I will definitely keep you guys updated about my experience with [url]in the near future.
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