CirtexHosting [negative Review]

Nov 21, 2008

Frustrastion w. CirtexHosting [negative review]

G'day everybody!

I actually stumbled onto this site in the search for a new hosting option...

My current site dare2go.com is hosted with cirtexhosting for nearly 3 years. During this time I had occasional problems with downtime and slow responses from support, but nothing like now. Since the hosting is cheap and my site a small (non-profit) travelogue I never really bothered too much...

Now I am battling for almost a week a problem with them which should actually be a simple one. I want to install a forum, and after some research decided on SMF from simplemachines. So on Monday I downloaded it, unpacked it and uploaded it via FTP. Upon first tests all actions (like admin changes, registration of new user, etc.) in the new program crashed - 403 error forbidden. For that day I gave up.

Next morning I went back, checking all permissions (Chmod, etc.) with no change of the problem; finally I posted a question about my problem on the simplemachines forum - nobody could help me...

The rest of this day I couldn't do much due to power outages.

Wednesday I went back to check everything but no changes - still every action resulted in a 403 error.

So I decided to try another forum software, MyBB, downloaded this, unpacked and installed it, and already upon log-in had exactly the same 403 error.

So I finally decided to contact the support explaining the problem and pointing to my suspicion that it was some kind of php permission error. Even the header of my support request read "permission problems at 'dare2go.com'" (Years ago I used to earn some money from websites, had my own dedicated server with better access to php features. Back then I had to install other scripts - so I know a little - not much - GRIN. But I don't like to bother support for issues which turn out to be my own stupidity, hence my late cry for help...)

A reply to this enquiry arrived after nearly 90 minutes and didn't reach me until the next morning. Support had decided to alter my .htaccess file resulting in my entire website being down (only a directory listing being displayed) - great
So this day I tried first to look into this problem, and then decided to poke a little more through CPanel (where I had looked several times before in an effort to solve my problem - never really used it before) - in Fantastico I discovered an auto-install of exactly the same version of SMF which I had installed on Monday - I decided to run this (into a third directory for a forum), and upon starting this install I soon received exactly the same 403 error.

In the meantime more emails went back and forth between support and me - the time span between them getting longer and longer.

Finally today I received this answer:

Quote:

Sorry for the inconvenience, mod_security found some session attack from your script. Please upgrade your script with latest and then check it, otherwise upgrade your cirtex plan to VPS or Dedicated server. For more information hostv.com

This is not a solution!

Virtual or dedicated hosting are way beyond my means and my needs! After all: the last install from Fantastico is exactly the version they are offering as a free option for my account, and cirtexhosting's front page states in bright orange "We Host Forums".

My last email from around 5 hours ago (cc to sales-at-cirtex.com) remains unanswered. 24/7 support doesn't mean I should have to wait a day for a reply...
An ANGRY Juergen

I am traveling and have only limited internet access - hence this issue is even more pressing. Next week I have to move on because my visa in Paraguay is expiring soon - and all time seems to be wasted...

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Cirtexhosting 7 Month Review

Dec 22, 2008

so i've used cirtexhosting's economy package for 7 months.

it was running ffmpeg, using bandwiths in terabytes....of course this shared server, it will have problems. got suspended several times.

compared to Asmallorange (1~2 year):

- sftp, SSH, always disconnects and very unstable. asmallorange never did this.

- frequent downtimes. (tickets submitted number in couple hundreds) the longest downtime was 2 days. they gave 1 month credit for this tho.

bottom-line: if your just starting out, dont wanna pay a lot, they were great, other than the problem with SSH and sftp but dont expect too much, because its a shared host after all.

Satisfaction out of

now i hope they give money back now that i moved to new host.

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Another Negative Review Of Ipower

Jul 3, 2008

Yet another negative review of ipower.... I want to start by saying that this site has been indispensable in helping me come to a decision about changing hosts. The top ten lists I was finding seemed strange and fake, and I'm glad my suspicions about them were confirmed. I love the atmosphere here as well. Everyone is so helpful in their posts.

I've been hosting a personal site with ipower for about 6 years and most of the time it's been fine in terms of pricing and service for what I've needed. About a year ago I started a gaming guild site that is also hosted with them which experienced many unexplained outages. (All I can think is a bandwidth problem, even though it displayed garbled statistics that it was both exceeding and hardly using any.)

They migrated the gaming guild's site to the new platform they're making everyone go to (vDeck 3) with no problems, but it is horrendously slow and tedious to work with. How this could have been considered better is beyond me.

I found my personal site to be down a few days ago and emailed customer service about the problem when it did not clear up after a few hours. I was looking for information on whether it was a problem on my end or theirs and got back this gem - "you need to check the errors with your Web site by your own. If you do not wish to do so you can signup for a new account."

Frustrated with this response, I called up to see what the problem was. Apparently my site is on a server that has now been shut down. They could not migrate it because it is "too complex." The customer service guy could not give me further information beyond that. The only solution is to backup my site, open a new account with them and set the whole thing up again. (The CS guy sounded embarrassed about this.) Also, the data on my webspace will be deleted in seven days. Here's the kicker - I was notified about NONE OF THIS.

I was debating between staying with them and taking the "devil you know" approach (and having to deal with their terrible vdeck 3 platform with mysql/phpmyadmin speeds that make me want to pull my hair out) or switching and possibly running into worse problems down the road. Thanks to these forums, I don't think I'll have to make that kind of a decision now and I learned a lot about web hosting in the process!

After a few hours of research I think I've settled on Hawk Host. I'm really liking what I see when I read about them here, comparing them to other hosts and visiting their support forums. I hope to come back and add a positive review at some point in the future. A very aggravating experience has been completely turned around for me at this point.

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NEGATIVE Review Of Hostchum

Feb 17, 2009

I was a customer of hostchum for about 3 or 4 days.

They ran a special for a really nice VPS and I decided to buy it.

1 gig ram

30 gig disk

400 gig bw

ect

When I first logged in, well... I couldn't.

Submitted a support ticket and got that problem fixed within two hours. "Good support!"

I thought... Next day, I logged in again and installed my cPanel, and noticed that I had been given a TRIAL LICENSE! Submitted a support ticket and a day later that had been fixed. And I should also mention that I was PROMISED, that I would have NO DATA LOSS!

Guess what happened! DATA LOSS! I lost everything that I had set up! And I was promised NO DATA LOSS! I submitted a support ticket and the owner was apparently "stunned" that I lost everything. Well it wasn't THAT big of a loss... So I installed all my websites again and fixed all the features that where lost. Then I had an issue installing Fantastico... Well submit a support ticket (it was an average of 2 tickets a day now...) and I was starting to see slower and slower response times...

Instead of the 30 minute response times I was used to... it was now hours before anybody got back to me. OK, thats not the worst support I have seen. They get back to me and tell me that its fixed... it had been about half a day to fix fantastico... but... they didn't. I was able to install it on my vps whm... but it didn't show up on any cPanel account. Submit another support ticket that day, 12 hours later, fixed.

"Fantastic," I thought, "everything now works!"

No.

The next day I get on one of my new websites internetincometeacher.com to mess around with the wordpress settings, getting ready to upload some of the content I had written... and I can't... the website is completely down!

It was JUST WORKING! I was FURIOUS! I submitted a support ticket over 36 hours ago and the problem has not been fixed... it hasn't even been identified! It took a day to get a response, and the response was:

"and what websites are not working?"

I said: "None of them"

Response: "what websites aren't working?"

I said: "None of them"

My response was 8 hours ago... Havn't received word yet.

I should also mention that I have requested a cancellation and a refund about 8 hours ago too and have not received word from them. Which is why I am writing this horrid review.

I suggest to everybody to not use them. And I would also be VERY suspicious of the positive reviews that I have read about them as well. They could just as easily be employees being told to create an account and write positive reviews.

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How's Cirtexhosting

Jun 17, 2009

How do you finâ cirtexhosting shared account offers?

What about the overall quality and reputation of this host? Do you know anything that could be useful for the person who is interested in the account purchase?

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Any Clients Of Cirtexhosting Here

Jul 6, 2009

I would like to know about cirtexhosting company from its clients. I found this company attarctive by the offered deals, and currently I am looking for somebody to tell me if this company is really worth of getting an account from. I mean how's their shared hosting quality? The pre sales support looks to be fast and informative, but how about customer support?

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Justhost Vs Cirtexhosting

Oct 28, 2009

Any recommendation or experience with them?

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Cirtexhosting What A Bad Start

May 22, 2008

I bought hosting from cirtexhosting 4 days ago after I read his post in the advertising forum. Paid for a year up front thinking that they should be an ok company. But, I was wrong. Over the pass 4 days their milky server is totally unusable. In the cpanel server status page, cpsrvd, mysql (4.1.22-standard-log), clamd, ftpd, antirelayd, httpd (1.3.41 (Unix)) are all in red color, I guess that means they are down? Cronjob also doesnt work. I sent them tickets the pass few days. Tickets regarding billing is answered within an hour which means they are very good at collecting money. But support ticket answered with "this ticket requires the managament, and are being left unanswered for over 24 hours. Their live support is completely useless , been waiting for 15 to 20 min no one answers. So what, should I be asking for refund? I read some reviews about them on this forum, and they are not suppose to be this bad?

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CirtexHosting 3 Months Reviews

May 22, 2008

The first month was bad!
Uptime: 97,1%
Server and Network Speed: 2/10

So I asked to move to another server! They moved all promptly (with my data). My reviews on the new server:

Support: 9/10 always.Got answer also after 5min.
Uptime: 99.99%
Server and Network Speed: Great speed from Italy Now. You can test it.

Now my site is about 400 visitors/day using video script. It's ok for now.

Overall? Ok.

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Sep 26, 2009

Any one have any thing to share with us regarding the one.com hosting company (located in UK)?

According to their awards page:

"#1 UK Budget Web Hosting Provider - UK Web Host Directory - June 2009"

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Apr 22, 2008

I did a search on this site, and read a lot of negative things about site5.com

Is it still a 'bad'company or has their service changed?

Is it better to take a hosting with hostgator.com

Because aren't they overselling their packages: 1500 gb (storage) and 15.000 gb (bandwithe)

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Hosts With >5 Years In The Market Without Negative Reviews Here

Sep 21, 2007

hosts with more than five years in the market without sound negative reviews here?

I could not find any negative review about Futurequest and Downtownhost but there must be more.

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Global Financial Crisis 2008 Have Any Negative Impacts On Hosts?

Jan 22, 2009

I am just interested if the Global crisis has brought any negative consequences in web hosting business? Does your own hosing company experience any negative impacts?

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MySQL Query Doing Odd Things - Removing Negative Sign For No Apparant Reason

Jan 10, 2007

I've got a problem with an SQL query that is behaving badly. Its probably really obvious, but I can't see the problem!

I have a table with 3 fields:

Code:

money bigint(20)
income int(12)
userID mediumint(7)

I have a row that has a negative money and a value of 0 for income. When I update the money value to add "0" to it, nothing happens (as expected). When I update the money field to add the income field (which is equal to 0) to it, MySQL flips the sign to make the money field positive.

The following queries show the problem:

Code:

mysql> SELECT money, income from users where userID=327961;
+----------------------+--------+
| money | income |
+----------------------+--------+
| -9223372036854775807 | 0 |
+----------------------+--------+
1 row in set (0.00 sec)

mysql> UPDATE `users` SET money = money + 0 WHERE userID =327961;
Query OK, 0 rows affected (0.00 sec)
Rows matched: 1 Changed: 0 Warnings: 0

mysql> SELECT money, income from users where userID=327961;
+----------------------+--------+
| money | income |
+----------------------+--------+
| -9223372036854775807 | 0 |
+----------------------+--------+
1 row in set (0.00 sec)

mysql> UPDATE `users` SET money = money + income WHERE userID =327961;
Query OK, 1 row affected, 1 warning (0.00 sec)
Rows matched: 1 Changed: 1 Warnings: 1

mysql> SELECT money, income from users where userID=327961;
+---------------------+--------+
| money | income |
+---------------------+--------+
| 9223372036854775807 | 0 |
+---------------------+--------+
1 row in set (0.00 sec)

mysql>
Notice that there is no negative sign after the third select!!

So, we are saying that executing an update where 0 is specified in the query results in the correct action but if you take the 0 from another field it takes the negative sign away...

This for various reasons is a rather urgent problem. This problem has only appeared after upgrading from MySQL 4.0 to MySQl 5.1. This problem does not occur in MySQL 4.1.

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May 12, 2009

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Dec 15, 2008

MonkeyWrench Hosting review - Three year review

I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!

I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.

I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.

Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.

Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.

Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.

All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.

So, thumbs up to Jonathan, and keep up the good work!

I'll report my domains for the moderators to check them out. =)

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Apr 26, 2009

I've been very happy with Virpus since I joined. There was 1 issue that has plagued me since the beginning and that was that I was not receiving e-mails on my ISP e-mail, my main e-mail. Not to big of an issue except that I didn't get any news updates or know when my tickets were replied to, or even when I was past due on my bill. 3 tickets later and their solution was for me to use another e-mail address, which was kind of a pain for me since each of my e-mail addresses has a specific reason which only specific e-mail get sent there for organizational reasons.

First off I have to say the VPS I was using was top notch. It easily outperformed my LiquidWeb VPSs and quickly became my primary VPS instead of my backup like was intended. I took advantage of one of their specials a while back which was a 512MB RAM cPanel VPS for $19.50/month which is a steal since the cPanel license alone is $15/month!

So now to why this is probably my final review of this company. Communication is lacking greatly. It was good at first, but now it's non-existant.

Over the weekend all my sites went down and I had no idea why... because I never got the e-mail saying they were moving data centers (if it weren't for a small thread on WHT I would never have known). I also did not receive any updates on extending their ETA so yet again I had nothing to tell my clients. The only good thing was that I run a free hosting company (Host2x.com for reference) and I offer no uptime guarantee since it's a non-paid service.

Ok, so the sites are back online and everything is working nicely... well I recently hit the 70% mark on my disk space usage so time to start looking for an upgrade. I created a ticket on April 23rd asking if they would allow me to upgrade my plan to their biggest VPS plan and to my surprise I never got a reply. I would think that a billing ticket asking to upgrade to a plan that costs more without the transfer of the discount I'm receiving would be a welcome ticket for them to reply to, but I was incorrect in thinking this. So I ended up purchasing a dedicated server last night because I cannot wait to see if they will assist me with upgrading my account or not.

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WebtHosting Review * Major Review

Sep 27, 2009

What seemed to be a good company quickly turned to nightmares. I purchased a couple domains. All went well. Then paypal emailed me saying they are high risk and wanted me to confirm I made the payment and service was given. So until I did the payment was held. They blame the held on me and threatened me to release it or they will cancel my account.

So they finally gave them the money and all was well. Well I did a stupid thing and decided to get a VPS from them, they have good deals so I thought, whats the worse that can happen. Well shortly after, I get a email saying because your payments are unreliable, we are waiting a week to setup your vps which is complete udder crap.

So I just said screw it and said give me a refund then and about 2 hours ago I try logging into my client center and my account is gone.

I am hoping one of them see this so we can get this worked out. In the mean time I opened disputes on all of the payments.

I will keep you all updated.

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HiVelocity Review (Possible Client Review)

Apr 17, 2009

I just want to take the time and review Hivelocity. Boy oh boy, where to start. I am just so pleased with the customer support they offer and I don't even own a single product with them.

I currently own a server with another comapny and I am always looking at other options for cheaper prices, better services and etc.

I found Hivelocity through WHT and I took the time to start up a live chat which was answered quickly from Kevin. Kevin was very nice and welcoming. I was asking about discounts they could provide and etc. Kevin showed me their reseller program which seemed to be something I may be interested in. After a 15-20 minute chat with Kevin, he offered to add me on MSN if I ever wanted to chat which I thought was pretty nice.

After I got off live chat with Kevin, I decided to keep researching Hivelocity. I immediately signed up on Twitter (I never had a Twitter Account). I saw they had some awesome deals. They were offering an awesome deal today it looks like this:

"The next person to go to our site, open a live chat and say "I just got your TWEET" gets a Core2Duo 3.0Ghz e8400 for $5 the first month."

By time I even got onto Twitter, I noticed that this was already taken. I kept browsing their Twitter and hey what do you know, another great deal it followed like this:
"The 1st $5 Core2Duo sold in about 20 seconds so lets do it again. The next person to open a live chat saying "Give me a $5 Server" gets it."

I decided I was going to be late as the last one sold in 20 seconds. Well, it turned out it did get sold but, I got into a Live Chat with David from Hivelocity.

David informed me that the server was sold and I was a bit too late. What do you know, more great discounts! He offered me the same server for $5 on the first month. I decided not to take advantage of the offer as I wouldn't be able to put much use to the offer. I will be moving to Hivelocity within the next 1-3 months.

Overall I am very pleased with the great offers they provide and the support is just amazing!

Based on the sales support and the deals they provide, I did a bit of a rating on Hivelocity.

Sales Support:5/5
Deals:5/5
Overall:5/5

Also, if you decide your interested in Hivelocity's awesome offers, I would follow them on Twitter! They are constantly updating their Twitter and offering great deals. Their Twitter deals are 100% and it's pretty awesome a company like Hivelocity offers products and support so great!

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Limestonenetworks Review [8 Month Review]

May 5, 2009

I joined Limestonenetworks back in 2008 when it was a small company. At the time they offered the best price on the server I was looking for, so I took the plunge. The first 2 months were great, I enjoyed the stable network, and responses from the support team were fairly quick (1-2 hours response time). From there on it was all downhill, my servers were constantly down, and the support team took longer to answer my tickets. I didn't think this was a big problem, so I stayed with Limestonenetworks even though it was having problems with their network. Near December an incident occurred that really pushed me over the edge. My servers had been down for hours, so I opened a support ticket, and one of the agents replied and told me that the downtime was due to an upgrade in their network.

Again, I came to conclude that it could be far worst, so I stayed, one of the reasons was that I didn't want to switch my game servers over. It's important to keep in mind when you are running game servers, IPs play an important part because that's where you get your traffic. Near January the network upgrade at Limestonenetworks was still taking place which caused my bandwidth meter to stop working. This really scared me because I didn't want to get charged for overages due to the fact that my servers were receiving DDOS attacks, and I wouldn't know when to close the ports.

This incident actually turned out to be positive for me because even though I went over my bandwidth quota they didn't charge me for overages. I was very happy because this was like a late Christmas present, so now I was even more happy to give my money to Limestonenetworks. Now you might ask the question, how is this going downhill? Even though they didn't charge me for the overages, I still lost many clients who were angry at the fact that their game server were down.

In the end this network upgrade actually cost me 3 clients who were paying ~$60 per month. I let this slide because at this point I already had two servers with Limestonenetworks and I really didn't want to switch over due to the fact I would lose my IPs. The next month, February, was no different, I had more issues with Limestonenetworks. Starting of this month I was getting large DDOS attacks, which kept pushing my bandwidth over the quota, and I ended up paying close to $200 dollars just for bandwidth overages.

At this point they started to nickel and dime me for every single penny they could get of me. I don't know if they were having financial problems, or if it was due to another reason. Again in March I went over the quota, but at this time they told me that I had to pay per gigabyte which would result in a $500+ charge in bandwidth, and after talking with multiple agents, I was finally able to reach an agreement. They had changed a policy all of the sudden due to the fact that they knew I was a good customer and would keep paying for the overages.

The problem I had here was that I didn't mind upgrading to plan after I knew how much bandwidth was going to be used, since they don't offer any sort of DDOS protection, and game servers result in large DDOS attacks occasionally. I understand that Limestonenetworks was not at fault, but by making me pay per gigabyte was a bit harsh, since I had never been late on a payment, and had multiple servers. Try to remember that I stayed with this company even though I lost multiple clients because of their network outages, but they didn't care about this, all the care about is nickling and diming customers.

From that point on I have been living on the edge because I don't want to pay for an upgrade before hand due to the fact I don't know how much bandwidth my server will be using. Even if I upgrade to a different package it does not offer an insurance due to the fact that if I receieve a large DDOS than I orignally predicted, I would still end up paying per gigabyte.

This company has turned from having potential to just making their customers run away. Now the other problems I had with Limestonenetwork is the support they offer, which has been declining since I joined. The associates are very rude and don't really care about the customer's experience. I didn't include every problem I had with Limestonenetwork because it would make it a very long read.

Network - 10/10
Downtime - 5/10
Customer Service - 2/10
Overall Experience - 4/10
Would I recommend this company? NO, I urge everyone to stay away, unless they like to deal with problems on a daily basis.

Also from reading other topics on this forum, I personally believe that Limestonenetwork is overselling and their network can not handle the load.

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Wholesaleinternet Review (4 Months Review)

Sep 12, 2008

I've got high end server from WholeSaleinternet.I've been with Wholesaleinternet for 4 months now and I am extremely happy with them.Got an awesome server for a cheap price, a Quad-Core Xeon 8 Processor (3.0GHZ), 32GB RAM, 100mbit port link.
Support:

Sales support is slow but tech support is fast!

That you very much Aaron/Wholesaleinternet!, keep up the good work!

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Virpus Review 7 Month Review - My "ups And Downs"

May 1, 2009

I have been with virpus for the past 7 months

I have posted an review earlier as well for 2 month : 2 month review

Let me summarize my experience so far,

Technical Support - 10/10 Really fab. even though I was on semi-managed plan, they never made me feel I was on a semi it always felt as if I was under complete management, they did every task I had asked them to do, which I didn't get on any other semi-managed host earlier.

I have no sort of complaints about their technical team, they tried to solve some problems which were due to the billing dept.

The minimum response for a ticket generally around 10-15mins and the completion with in an hr.

Billing Dept - This is some dept. that has kept me in wonder-land. Some times the replies were so pleasing and most other times the tickets are ignored. From, almost 2nd r 3rd month, the billing dept. tickets don't get regularly replied and used to bump the tickets in order to get a response to the query. Which I got some how, in a apologizing manner (no complaints for that :p)

Now, for the past 1 month we have been having some serious problems.

First, I had recd. some black-listed ip's when we joined virpus, we failed to check them (mistake on our end agreed 100%), which probably even they might not have been aware of.. As, we had a minor mis-understanding with godaddy during domain registration, my friend registered the domain using one of our partner address who resides in Singapore, where as the registration was done from India. Godaddy, assumed this was a spam registration and refunded the amount. So, we had to register the domain through another partner who resided in India. Godaddy was cool after we gave them the complete details, where they wanted some ID proof, and we provided them.

Our ip was on the black-list, we thought since our domain was spam-listed for a day, (until godaddy took it off) it made the hosts to assume the domain was black-listed, so we had manually submitted forms and proofs to most of the anti-spam agencies and mail providers, where they took the ban off the ip with in 15-20 days after we joined virpus.

Our domain was no longer under black-list, but ip was still under black-listed in some sites, such as rediff, it took more than 2 months to set the things straight at rediff, where we did some config added from the tech.dept. such as setting up spf record, and did a few tweaks here and there.

Even after making all these efforts, our ip was still under black-list of some ISP's. Our main domain (the domain which was under bl list earlier) loads well for every user, but our child domains where we have blogs and other activities do not load for lots of users. The ping results in the internet gives 100% but on their particular systems it gives no ping. Some times, the site loads wierdly such as,[url] might load but [url]might not load, and vice-versa, some times local ping fails but site loads, its all wierd and we found the reason to the problem to be ip after some minor confirmation from our end. We were losing our revenue of more than 60% just because of the failure of loading on the site, the tech. dept used to ask the ips which are facing prob to check if they are blocked, but its not possible to give ips of users who visit as guests and others, we have noted reports on other sites that our site wasn't loading for them. We still were able to give few ips for check and found them not-blocked on the ip. The sites are able to be viewed for all from proxy sites such as stage6.info but we can't ask each viewer to go to proxy site to view if they are unable to load, it will become ridiculous and we might lose our entire traffic some day.

We had shifted our domains temporarily to other vps where we noted none of the users had a single complaint, we were there for more than a week, which ensured the problem was not the domains but the ips, again after returning to the virpus hosts, we had created 3 tickets to sales/billing dept. to issue fresh ip's, got 0 reply and mailed to mr.Ken using : kenneth.odem@virpusnetworks.net got no reply after 48hrs.

We have to agreee, Earlier,mr.Ken was so helpful he helped us when we didn't have any funds to issue, since we had an dispute with an item where our payment was delayed by paypal. So, we had paid them almost 10 days later than the due date where mr.Ken was so helpful and saw to it our VPS could stay online despite the payments not been released.

In thanks, we had directly mailed our check we got from an ad-agency, which again made around 5-10 days in the payment, which made our balance stand in the positive note, we have our balance in the account for the past 3 months so that there are no dues left.

But, in the past 1 -2 months the replies have been disappointing.

We planned to leave virpus and join other host, where we burnt our hands, we looked for other reputed VPS and had a few in mind after our staff suggested few good organizations(don't prefer to name them here as it would be mis-leading).

Since, virpus wasn't ready to refund the amount in the credits we decided to continue with virpus atleast as a sideby host. Later, some how our members suggested we used virpus as a main host, so we wanted fresh ip's to get rid of the damn problem we are having but we have recd. no response for the past 1 week.

Now, lately after the maintenance our VPS was down for approx. 26-27hrs on april 25th Saturday, where our traffic is usually on the weekends. We lost the compelete traffic and revenue. When we asked if it come under credits, we got response as : This was the result of scheduled maintenance we cannot, it would not qualify under our SLA. (just giving the main result statment off the entire reply recd. from sales). Its some thing we would like to regret but for sure this isn't some issue, which could make us think to get to a new host.

The reply from the sales dept. has made our staff making funny betting, as one would win if we get a reply and other would if its not replied with in 48hrs, lately the first one is winning () due to lack of communication.

This might be our last month. Our next due date major amount would be taken from the credits, so a very little amount would exist in the account. We will stay with them until our amount with them is spent.

We had enjoyed really good with the tech. dept but the sales dept has been really poor in the recent past. I am forced to say this as even after mailing we haven't got response where, mr.Ken stated if our tickets were lost or some thing, mail to him but either didn't work so far.

Once, earlier when we requested for change of ips we were said some $7 or some thing would be charged for the swap, when we made other enquiries about it we didn't get a response till date

My tickets which lay un-responded:
203497
509467
385781

509467 and 385781 are double-post of the ticket, but got reply for none of the above tickets. Was expecting a reply for 1 atleast.

I was ready to pay excess charge for the new ips as there some mistake from my end in failure to check the ips before getting them but I wanted some concession as the major mistake was from their end while dispatching ips. I am not refusing to pay but I wanted the concession, got no reply and the above tickets are a proof of them.

Our staff online time and their live chat time don't tally, so we can't make any contact to them on live as well.

I am not sure if this is mis-understanding or what, but it has been a mixed experience for me. For sure, their sales crew have to be increased that's some suggestion I would strongly do.

I can recommend this host to any one for the tech. support they provide but can't guarantee them for the sales dept. replies based on my past/recent experiences.

Totally my site down for around ~30hrs including all the maintanence and other reasons, it could be a bit less but I am rounding it off, for sure its more than 28hrs

My over all rating: 7.5/10
Tech. Dept - 10/10
Sales/Billing Dept - 5/10

my site submitted for review via report feature
I tried to give all my experience on virpus and I am not against any one for joining virpus nor have any fights with virpus team.

May be if we get response from sales we might still consider continuing with virpus but that stands low at the moment.

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1 And 1 Review

Dec 15, 2008

First off they did not setup my server for nearly 2 days. I bitched and was apologized about that. They said I would get 10% off my next month.

I proceed to get everything running and start setting up my domains and then blamo its gone! It was reset they said even though I did not have a remote switch. I asked them why they did that and they insisted it was me. Whatever. So I setup everything again and was getting horrible speeds for my photography site. The hell???? They promised me the world when I signed up with them. I also got to deal with "outsourced tech support" from india that was not helpful.

I finally get things running but its still a slow *** server and they try to tell me I needed to upgrade to a much faster plan and get a better processor and memory. I tell them screw that they are throttling my bandwidth. Like memory and processor are gonna make a difference for 3 websites 1 with forums and 1 for photography then my personal site.

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WBS Review, Please

Sep 18, 2009

Can you share with me about your experience with WBS as a provider? Including account management, support and of course quality of the network, Also I am interested whether they really have a good South America connectivity.

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Uk2.net Review

May 15, 2009

havent seen any uk2.net review on WHT? maybe someone can share since im really keen on getting a shared hosting plan there?

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1 And 1 Review ....

Oct 30, 2009

I have been using 1 and 1 web hosting for almost 3 months now. In that time my site has never been down. I use them to host my website but i use google App for my email server.

In the three months that i have been hosting with them i have only had to put in one ticket due to a mysql database issue. Which then turns out something that i have done.

I would recommend 1 and 1 to my friends and family.

I have two domains hosted with them...

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The NY NOC 9 Day Review

Dec 1, 2008

Since I've been noticing a thread about how this company is a scam and a fraud and will take your money and run.... I wanted to post my review of them.

Super VPS #2 ($9.95) was bought on 11/21 at 5:42 PM. I received the VPS login information about 4 hours later.

I have this VPS for a VPN server that I run for my personal use. I have so far had 100% uptime and nothing has been wrong. Everything is working great.

I have sent in a number of ticket with things that I need to be enabled for the VPN to work. All of my tickets were responded to within a reasonable time limit. I say reasonable for the following reasons:

1) I used to work in the hosting business and it's almost impossible to give a hour resolution unless you have a big time staff

2) this VPS in UNMANAGED so I didn't expect support to be online waiting for my ticket
Andy has been a great person and I truly thank you for everything you've done on my VPS for me.

The VPS has great connections to the internet. Although I ALWAYS prefer that Cogent be left out when I buy a server or VPS, this one came with it but most of my routes take Level 3 and Internap so I am perfectly fine with it. They also setup rDNS for me in a matter of minutes.

I have pushed 4GB so far and am not having any problems with any one else's VPS affecting mine.

So to sum it up:

Support = 8/10 (If you offered a guaranteed response in xx minutes that would be great)

Network = 9/10 (I prefer not to have Cogent since they send you all over the USA unlike other carriers)

Price = 10/10 (Find me a $10 VPS that offers all this on a stable NOT OVERSOLD node)

Uptime = 10/10 (So far so good!)

Overall Experience = 9/10

If you are looking at a VPS and just want to try this out, you really can't lose anything with this $10 plan. I would highly recommend The NY NOC.

Note to mods: I have submitted my IP and info through the ticket system.

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Review: The NY Noc

Oct 13, 2007

Name: The NY Noc
Thread: [url]
Website: [url]

Package offered to WHT:
Unmanaged
128MB RAM
10GB Space
300GB Transfer
HyperVM / LxAdmin
Root Access
2 IP Addresses
$9.95/mo US
10mbit/s (true)

I have been a customer of this provider for almost two months now. They have provided great support (especially concerning their response time). Uptime has been 99%+ as advertised - very reliable.

The package they offer above is one of the cheaptest I have found on these forums or on the net. Most others offer similar packages but only provide 1 IP and 150GB/mo transfer. If this company continues with well managed servers and customer support, I believe they will be well worth the investment a customer makes.

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Bad Review For SkyNetHosting

Apr 25, 2009

I subscribed to SkyNetHosting at 27th December 2008.

At that time, it was a great experience for me, I had some questions with their packages, so I submitted the tickets and I got speedy and helpful support.

My websites with them are working really fine until recently. Starting from February, their server started to experience several downtime and the worst is, the accumulated downtime in a recent week is more than 30 hours.

I am extremely sad when I submitted the tickets to ask about it, they take more than 8 hours to reply me, which they updated me that the server is still down. I was expected them to tell me the server is alright now after half a day of downtime.

They finally decided to migrate the server when they think they cannot do anything to stop the downtime, which is explained at the following address.
http://skynethostingtalk.com/viewtopic.php?t=1359

My nightmare started again here, my websites experienced long down time again, which is more than 3 days, I wonder why do they take such long time to migrate servers?

After the migration, I thought all the bad things came to the end, but appatently I am wrong.

Few of my websites are showing strange content, which I think the content from other website on the server.

Few of my websites are showing the "cPanel Great Success" page, including the following message.

Great Success !
Apache is working on your cPanel® and WHM™ Server
If you can see this page, then the people who manage this server have installed cPanel and WebHost Manager (WHM) which use the Apache Web server software and the Apache Interface to OpenSSL (mod_ssl) successfully. They now have to add content to this directory and replace this placeholder page, or else point the server at their real content.

I also cannot login to my FTP and Shell account.

Yesterday, I got new problem with them again, one of my website is showing some errors, which I think it was the error I have seen when I am working on the website. Which means, it was a outdated copies of my website, how could it be here when the website was working properly?

I suspected that they restored a outdated backup to my website without my notice.

I submitted a ticket to ask for help, they replied me after 9 hours, said that:

Hi,

The backup was created just before migrating the server. Please check now and let me know for any further assistance.

I am so tire with the downtime and I do not even care that they took 9 hours to reply me. The problem is, the ticket do not give me any solution and my website is still down!

Again, I submitted a ticket for it just now, I wonder how long would they take to reply me and recover my website this times?

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Skynethosting.net Review

Dec 14, 2008

skynethosting.net review

I have found skynethosting.net from WHT about 2 months back while I was looking for a new reseller plan. They have a decent looking site, plan details are listed clearly, on top of that they had good features for the price plus I got a coupon from www.sgwebhostingtalk.com where I got my space doubled along with a $10 discount.

(3/10) Order Process/Account Setup: I have placed the order and waited and waited almost a day without my account details ;( Then I had contact sale over live chat and they had setup my account over the chat since it was urgent for me. The live chat was helpful but I would have been happier if I got the account details in the first place. Not a very good first impression !!!
(8/10) Support: Support is fast. The average response time of 2-1 hour for most of the tickets and there have been few that took few hours to get done such as such as a problem with GD etc.
From the support Jessica was amazing and she seems to know anything about everything
(10/10) Uptime: I haven't noticed any downtimes with them and my servers uptime meter shows 100% for this month and 99.9... something for last month which is a good thing.

(8/10) Speed: My site was loading fine except one time I noticed a lag, I opened a ticket and they have corrected it and I never had that problem again.

(9/10) Value for Money/Features: This is an absolute plus I get 5 SEO IP's, Rvsitebuilder, clientexec and 15GB space with 200GB bandwidth on a non overloaded server. I guess this is one of the main reasons that I had decided to go with them in the first place. The features rocks
I'll probably update this page after few more months and let everyone know if its going to be good or bad. hopefully it will still be good -

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1and1 Review!

Nov 12, 2007

I bought a 1and1 VPS. It was a good quality server, I don't think it was setup right. I called their tech support multiple times about my servers issues. Such as it freezing and i can't restart it. Then the tech support said he would tell their computer department, and 13 hours later, my server is still frozen and I cannot log on.

I would not and do not recommend 1and1 to anyone. It was a very bad exerience and I will always stay away from them. Sorry 1and1 but your service isn't all that great.

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