1and1 Review!

Nov 12, 2007

I bought a 1and1 VPS. It was a good quality server, I don't think it was setup right. I called their tech support multiple times about my servers issues. Such as it freezing and i can't restart it. Then the tech support said he would tell their computer department, and 13 hours later, my server is still frozen and I cannot log on.

I would not and do not recommend 1and1 to anyone. It was a very bad exerience and I will always stay away from them. Sorry 1and1 but your service isn't all that great.

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1and1 Dedicated Server Review And Some Shared Hosting Ramblings (couldn't Resist)

Oct 23, 2009


I've had a couple dedicated servers with 1and1 for a while now(about 6mos). I have to say that my overall experience was pretty good. At the time the prices where pretty good, and are very comparable to most hosts. I received the speeds promised, the server was setup very quickly.

The only negative I had with the server was the kernel. I attempted to install vmware on they system however they did not have the headers needed by GCC to compile vmware. It was an annoyance, but I just opted to update the kernel since there where a few releases since their custom built kernel was made. Once I was running the new kernel the vmware process went smoothly, and everything worked perfectly.

As for 1and1's support team, I have to say their standard support I would not rate a 10/10, however their dedicated server support team, and one particular rep I've come to know in their sales / abuse department (more on the abuse dpt. later) are very knowledgeable. And always addressed any issues or questions promptly. Which honestly no issues besides vmware stand out in my mind, which was just a minor inconvenience, which you would find on most hosts. Since its an un-managed root server your responsible for keeping the system up to date, and run the latest kernels anyway right?

Ok, so I mentioned I came to know a rep out of the abuse department of sales. Now this isn't particularly related to my dedicated servers but I did have one of their hosting packages. Well I never kept tabs on the site and the scripts had a couple vulnerabilities, php5 wasn't enforced.

Anyway to make a long story short, the site was hacked and fake bank sites and other scripts where loaded onto the server. Which is where The abuse department came into play. Now I know (getting off topic, but it may be the same with a dedicated server) hosting companies don't want to run sites like these, and I thought that the way these companies usualy handle these types of situations are to send a take-down notice to their client, as its possible they may not even know its there. But 1and1 opted to completely disable all access to the server, http, ftp, ssh, everything. So at first I didn't know what happend. I call up tech support that night(prob around midnight -- 24/7 tech support is always great), they let me know the account was dissabled do to an abused related complaint. They told me I would have to wait until morning when their sales department opens(as abuse is located in sales).

So I call up the number they gave me the next morning. And meet Bob (I'm calling him bob because his name escapes me at the moment). He was very pleasant and understanding that I needed my site up as soon as possible. He looked at my account he saw I had been with them for about a year and a half, and said he didn't think I had posted any of the content anyway(he disabled it himself imagine that haha). He emailed me links to all the files in question, informed me that php5 was not forced and recomed I fix it. Since that was the only reason we had this isue in the first place. He was also able to tell me what files the hacker used to exploit and gain access to the server, as well as searched the the user directory for any backdoor scripts. Which he did find some and sent me the locations in the email.

So, finally we got of the phone he re-enabled the server. I went through the email went through everything, I just opted to delete everything as i felt the whole system was compromised anyway, and re-upload the site. I forced php5 for all php scripts and never heard anything about it again... and the site still runs today!

Their normal tech support isn't all the great, at least not when it comes to apache. I inquired about mod_rewrite not working and the first rep i spoke to didn't know what i was talking about, I explained in more detail, she put me on hold for about 10-20mins and researched it. Said she found details about my issue and shot me an email. I checked the email, it contained how to moddify headers using MS ASP which has nothing to even do with my "LINUX" shared hosting plan.

I called in a second time frustrated, remember I usually talk to guys from their dedicated server support. When I spoke with the second rep. The first thing I asked Him was if he was familiar with "Apache Mod_Rewrite" (exact words) are you familiar with this, and if not can you please give me to someone that is. He assured me he knew what I was talking about, I explained the situation, and what the other rep sent me was completely off topic. He apologized and assured me he knows exactly what I'm talking about.

He sent me an email with another link to their FAQ yet again. However this time is was on creating 403 redirects in apache. Well I do admit at least they got closer this time right? I laughed and walked out of the room. Took a shower and relaxed. Finally, I decided I'd take one last look at .htaccess configs before trying another call. I played around with different setting and... eureka! I found the solution; for some reason mod rewrite on 1and1's shared hosting servers doesn't support sub-directories; that is you need to access the files in your root directory to successfully process a rewrite.

So whats the moral of the story? Call Dedicated Server Support! lol

So anyway since this is a dedicated server review. So for my Dedicated server experience I would rate it a "9 out of 10".

For my overall experience with 1and1, I would rate it an "8 out of 10". Not the best I ever had, but I would do business with them. There are other minor issues I've had with their shared hosting, but I don't feel like getting into them.

Anyway hope that helps sombody, I kno it was a long post... so for the people that read it all congrats, because I lost concentration over about 80% of that post lol

Little humor there.. anyway thanks for read'n the post... just my little contribution to WHT.

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Buying From 1and1, Is There 1and1 Partner ?

Dec 13, 2007

I want to buy vps server from 1and1.com but I am from Turkey. 1an1 said me " The dedicated server packages are only available for US and Canada only ". For this reason I cant buy VPS server from 1and1. is there anybody sell vps and dedicated from 1and1? or does anybody help me for buying vps or dedicated server. I can pay broker price.

I want to use 1and1 because when I send email on 1and1 based server, all mail to inbox. I am building Email hosting company in TURKEY. If you know other hosting company as 1and1. all email going to go inbox. I may work with him.

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1and1.com US DC

Jul 14, 2008

What do you guys think about this company?
Is it good as SoftlayerThePlanet is?

Would you recommend them?
Yes? why?
No? why?

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Looking For 1and1 Ip

Nov 26, 2006

looking for an ip from 1and1.com - i will look if the webhosting server are the same like in germany. if not may its interested to get backlinks from an unbranded ip outsite germany.

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Is A 1and1 VPS Right For Me?

Sep 19, 2007

Well, my current hosting at streamline.net is expiring in a couple of months and I don't want to stay with them for a minute longer.

I have about 5 domains that I require hosting for, and another few which will be aliases to these domains.

I had a look at fasthosts.co.uk and would need a separate hosting package for each domain.

I then looked at 1and1's virtual private servers. These hopefully fit the bill as it is quite cheap at £15/pm.


I was wondering if this fits my needs. Would I be able to host several websites here? Or just one domain?

Also, they say that I have root access, will I be able to do just about anything on there then? E.g. install imagemagick, edit php.ini, enable wildcard DNS and use mod_rewrite for subdomains... etc.

Given that I have root access to the VPS, how can it be that they say the max number of email accounts is 150, what else is restricted?

I'm a bit confused as to what sort of abilities a VPS will give me. 1and1's site doesn't explain what I could use it for as well as I would like.

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Anyone Used 1and1 VPS?

Feb 8, 2007

Is it any good? Any reviews?

Anyone used it since they started?

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Jul 7, 2006

i recently saw an ad for 1 and 1 in pc magazine and was wondering if anyone has tried out their services. it looks pretty legit and extremely cheap pricing. i might look into going to them for my future domain purchases. from my experience the cheaper the fees the cheaper the service.

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1and1 Getting Better

Jul 13, 2008

1and1 has always getting a lot of fudge here on WHT and a lot of times they deserve it. In the past their support has totally sucked. However, I have noticed lately that their support is actually improving A LOT!! I've been getting responses within a few hours and that is really good considering it would take days before. Also, in the past their responses were just generic and non-helpful but lately they have actually provided personal help and attention and fixed all the issues I've had. I know this should be expected from a registrar/webhost but I have to say I'm quite impressed. They are after all a really budget company.

Btw, I use them for all my domain registrations and also have a small hosting package with them for my static small sites. I'm not brave enough to put my more busy sites there yet.

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Does Anyone Have VPS From 1and1.com?

May 30, 2008

Does anyone have VPS from 1 & 1 ? How do you like their server/service ? Their price is quite cheap...

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Godaddy Vs 1and1

May 8, 2008

Which one is better in shared hosting between godaddy and 1&1?

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DNS Conundrum With 1and1.com

Sep 8, 2007

This is the problem I'm facing:

I have a domain registered with 1and1.com (klenwell.com). I have a VPS running Linux with a different host. I have configured bind to run as my nameserver for the domains ns1.klenwell.com and ns2.klenwell.com. (I have run dig to verify the bind is configured properly.)

The problem: when I try to change the primary and secondary name servers for klenwell.com at 1and1.com using the form provided by the 1and1 control panel, I get the following error message:

The name server is not sufficient or hasn't been approved.Subdomains of the original domainname as name servers for the original domainname need a fixed IP! Please refer to the FAQ (keyword: Glue domain)!

So I enter the IP address and I get the following error message:

The name server is not sufficient or hasn't been approved.

So I called 1and1.com support hoping they could fix this. But it appeared that the young woman who took my call was unable to comprehend the problem (she kept referring to Plesk -- which had nothing to do with the issue here).

I was prepared for this and hoping to get passed up to someone who knew what she was doing. But before that could happen, after going around in circles with Level 1 support for about 10 minutes, I mysteriously got disconnected! (I guess I had used up my time quota.)

Am I SOL here? It seems like a chicken-and-egg problem. I can't change the DNS settings until 1and1 is able verify that my nameserver domains are valid. But they won't be valid until 1and1 changes them. And 1and1 support seems totally incapable of providing any help.

I know I could use a free third-party service, but I wanted to have some practice running my own nameserver. Also I want to be able to add subdomains myself. (Right now, I have to manually add them through 1and1.com and am limited to 5.)

Any help is appreciated. Otherwise, I'll just use this as an opportunity to vent my frustration at 1and1.com's support. <sigh>

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Changing From 1and1

Jul 23, 2008

I have been with this hosting company for almost five years now and until today the service has been excellent. I am having massive ftp issues. I have 41 different domains that I run for a variety of projects. Needless to say I keep each website in a different folder. I just tried to switch one of my blogs from blogger to wordpress. Blogger won't let me have my domain back and keeps blocking it with a 404 error. But that is a separate issue. I tried using one of my extra domains and pointing it at my new blog folder. But it keeps bouncing back to my root directory. I contacted 1and1 and they reset the server, but now they are blaming me for the issue. I can access the blog through it's subdirectory but I can't post the blog there.

Anyways, I am not ready to move over all of my websites, but I do want to move my blog to a new host. I am mainly hoping that I can escape 1and1 and blogger in one move if I change the host of this one website. It's funny I have been happy for years and recommended them to friends, but now I am very disappointed. Can someone recomend a reliable host? I am looking for one with a cheap lowend package to start off. If I end up staying I will need a lot of bandwidth as I have a podcast that had a lot of traffic. Basically, there are so many companies that I just can't tell which ones are reliable. That's my main concern. Also I use SQL a lot. Thanks!

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1and1 Or HostGator?

Jul 13, 2005

I'm a newbie and trying to figure out which host to use. I'm going to have about 20 different sites all with different names. I think i've narrowed it down to either 1and1 for $9.99/mo(2gis/50gigs) or Hostgator for $9.95(5gigs/75gigs) both with no setup fee.

Does anyone have experience whem either??or other recommendations.

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Anyone Use Lunarpages Or 1and1?

Apr 29, 2005

I am trying to launch a website for a youth group. Since this is a non-profit organization I am trying to host the site for a reasonable price but I am not sure which company to go with. I have looked at lunarpages and 1&1. There are so many out there I am not sure which one to chose.Has anyone dealt with these companies and if so how are they?

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Opinions Of 1and1.com?

Aug 27, 2009

Not interested in reseller plans or any of that - strictly as a site for domain purchase and personal site hosting. I have them and am becoming very unsatisfied and looking for alternatives.

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1and1 Bad Cpanel

Oct 10, 2009

i am using 1and1 hosting and the bad thing about these guys is they don't even have option to create backups.

they have their own made cpanel which doesn't have option for backups and sucks sometimes.

any ideas how to get rid of it.

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Windows VPS - How Is 1and1?

Jul 20, 2007

I am looking for Windows VPS with PHP and mysql.

Any has any experience with 1and1 for Windows VPS.

Also, lately I see managed and unmanaged VPS, what is that. I was under impression VPS is always fully managed.

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1and1 Windows VPS For 29$ ?

Jun 27, 2007

I am looking for VPS, ive just seen that 1and1.com had Windows VPS for only 29$ per month ! This is an incredible price and you get a 100mb line + 500 Gb of BW. But i just don't know how much ram you get.. anyone know ?

So what do you think?

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1and1 Dedicated?

Jul 28, 2008

Has anyone had any experience with 1and1 dedicated? let me know how you liked it.

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Can't Connect To My FTP On 1and1

May 31, 2008

I REALLY REALLY need to connect to my FTP on 1and1 and for some reason it seems to be down. Is anyone else having this problem?

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1and1 Vs. Liquidweb And Others

May 24, 2008

I have about 30 websites under my belt right now with ixwebhosting.com. I have 1 account but nearly 30 sites linked to that account - yes yes, means it is VERY slow because a) it's on a shared server, and b) there are literally thousands of sites on my server (did a reverse Ip lookup)

I've just recently started a new forum which has taken off, to the point where the database cannot be pulled up half the time because soo many people are on the server. This is NOT good. I'm missing out on revenue that could be gained, and since I'm advertising/marketing this site, it sucks even more!

So my question is - I'm goin to move all of my websites to a dedicated server. I thought about a VPS, but for $30 more monthly I can have a dedicated with a gig of memory, yadda yadda yadda...

Should I use 1and1.com? They are $99.99/monthly, or should I use someone else? Who else can compete at that price? I get everything I need with 1and1, including enough hard drive space, enough ram (for now), control panel, etc...

I'm a n00b in the dedicated server world, so help would be great. I plan to purchase a dedicated server within the next few days, and so far 1and1 has been my best bet when it comes down to money.

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1and1 Not Billing Me

Aug 29, 2008

For some odd reason 1and1 hasn't billed me yet and it's been beyond the 10 days it usually takes after the invoice. I currently have my billing option set to automatically get billed through Paypal. I emailed them a few times and never got a response. Is anyone else having this problem? I don't want my services to get shut down because they can't bill me.

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Any One Know How To Set Up Shared SSL On 1and1?

Mar 31, 2006

Hi Can anyone tell me how to set up shared SSl with that came with my 1and1 package please. I set up the shared SSl for one of my domains but don'd know how to do it so that when a person types in the normal domain name http: it automatically goes to the secure site. I rang technical support and they told me I would have to rename all my links to https://sslrelay.com/mydomain, there must be any easier way surely. My web developer has created all the site and I really don't want to change all the file names.

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Bluehost Vs 1and1

May 11, 2008

Which one is better in shared hosting between bluehost and 1&1?

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1AND1 Party!

Mar 28, 2008

I guess they have a system in place so that they will automatically be directed calls if the "rep" is not busy and my call got directed to a desk with no operator and I heard them having a party in the background. How completely professional!

Also, their telephone system is completely broken and you'll always get a pissed off sales rep in the middle of the day because they will automatically be directed calls because their hold system is broken.

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HostGator Or 1And1?

Jan 1, 2009

See folks I want to run a forum and I have decided to either use Hostgator or 1and1 hosting.
Which was is better if I want to host a forum with members no more of 1000 or so?
What is there MySqL Database limit?

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1and1 Tomcat

Oct 15, 2006

I'm thinking about buying a 1and1 root server. Thing is, I need to be able to put tomcat server on it- I was wondering if that's possible?

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Medialayer Vs 1and1

Apr 29, 2008

Please guide me which web host to be choose. I am planning to host a jewelry online store with 500 products. I am looking for shared hosting in starting. Web space required would be around 100 Mb.

How much bandwidth you think in starting it will be required?

Which web host is better and why? Also tell me considering features wise too. If any other good web host for starting then tell me.

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May 3, 2008

need a couple of exchange accounts 1&1 charges $6.99 per account and rackspace $14.99 per account
also with rackspace you have to have atleast 5 accounts

i guess i need a 2nd opinion here which one would you go with and why

also how secure is rackspace's exchange against hackers

and if you have exchange only hosting what happens with the actual site?? like when someone types it in their browser

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Any Feedback For 1and1 DC

Nov 6, 2009

I want to buy some servers from 1&1 and I would like supporting VPS Server.

Does anybody know about this data center, if I buy a server from this DC, i can use it free for 3 month and than I have to pay it ( but it must be 12 month )

Has anybody heard from this data center and their hardware, their CPU are AMD, is it good?

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