BT Business Web Hosting - Servers In Canada
Oct 24, 2008
I am developing a website for a client, whose web host is BT Business Broadband. I had noticed that the FTP connection to their server was a but slow, and the http connection was not as fast as my reseller account here. I also noticed something else funny....
I have simple PHP script that greets users according to the time of day. It was saying Good Morning, when it is the afternoon. To test, I uploaded another script to output the current time of the server. It was 5 hours out!
I contacted BT to ask them why the time was wrong, and they said that it's because the server is not located in the UK, the company that manages the server is located in Canada!
Frankly I am dissapointed with BT and feel slightly ripped off on behalf of the client.
They pay them enough money to expect a fast service, and to have the server located in the same country, let alone the same continent! This also will affect their search engine results, as it is hosted on a foreign IP address.
Has anyone else heard about this about BT before?
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Dec 30, 2007
I require Windows 2003 web hosting on Canadian datacenter (Canadaian IP address) for some websites of one customer.
My exact requirement are
Windows 2003 server
2 domains to host
Total 20 Mb disk web space
20 mb Mysql database space (2 x 10 MB)
PHP, ASP (classic), ASP.net support
20 MB mail space (2 x 10 MB) (optional, can put the pricing in optional)
4 email address
AWSTATS
Control panel
Bandwidth requires will be less than 1 GB (total) per month.
We currently are not planning to use email feature, just will be hosting 10 to 15 pages on 2 websites. but do provide us the pricing for the same
Please give your best pricing for hosting on Canada Datacenter only.
We will be paying with paypal or credit card.
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Apr 9, 2008
I completely amazed on how this Company has managed to engineer their TOS & AUP in such a way that they can in essence discriminate, destroy your hardware and steal your money in the process...
The developed some type of a bias against me, and then the true colors came out. It all started with a simple argument over a Cpanel License on a VDS that I had rented from them. I decide to send my own server instead to save a few dollars and I overnight the box.
-- For support to tell me that the brand new Corsair 750Watt PS is dead. We had sealed the server with stickers to ensure that no one would open it and tamper with the hardware inside. That's the first thing they did, was to remove the stickers and pretend that they PS was dead and that they had to Trouble Shoot.
-- I get the power supply back and it was in perfect working condition, obviously after they had made a few dollars on handling the shipping.
-- I asked them my options and they then try to make me buy a PS from them. Until I ship another one in. They let that ride 2 days until I send a ticket for a reboot. Right away, ohh that PS apparently died right there and then. 4 minutes after I open the ticket asking for a reboot.
> Then I notice some type of QoS going on specifically on my IP. As I know a few others that have servers there and we verified the routes back to our local provider. My upload was about 50kbps. I inquire to get the usual "routes" cannot be controlled.
As well I would see when downloading something from my box; the speeds would startup at max out and throttle all the way down to around 50kbps and maintain. From different local points as well.
> Anyhow I decide not to complain and to pay. Thus I get 2x Internap dedicated bandwidth @ $225.00 a month + $99.00. 1x Internap per Eth interface. That is after I had already paid them $269.00 for the initial VDS as well which I never got a refund for, that was just wasted money now.
> I got to enjoy that for about 8 days. Until I asked for a reboot before I messed up accidently a ifconfig command. That's when it went again, from ohhh the box is rebooted. Took about 4 hours, three techs telling me it was beeing rebooted. Never could I connect again. Then I ask them if I they have perhaps KVM over IP so I Can take care of the problem and save them time. All of a sudden the story evolves to a dead motherboard. When I question the tech, he tells me that he swapped all parts and tested them and that the motherboard was dead. That was as well a brand new WS motherboard. Running at around 34 degrees celcius temp for the 8 days very stable without any issues.
> Of course I complained some, looked for the owner to have a discussion. Stumble on Better Business Bureau US and find that others complained there. Mentioned that in the ticket and they terminated my service; keeping of course the rest of my money; Because that too is in their AUP/TOS no refunds
Thus if I get it right, they can randomly choose people that they believe they can easily take. Or simply dislike. It's simple, break their hardware. They will have no choice to ship it back; to then fill their place with another customer because they are low on space. But still bill the first one for the rest remainder of the month, why? Because they can, it's in their well engineered TOS/AUP. So I got to use it from the 26th of last month to today but still will pay until the 26th of this month.
They are allowed to do all of the above, why because they are big now Right!
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Jul 5, 2008
I am planning to offer vps hosting but im wondering if its a good idea to start offering vps?
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Feb 15, 2009
I am looking for a hosting company based in Canada (preferably) or who has it's servers based in Canada, not in the U.S., who offers both shared hosting as well as dedicated hosting for easy upgrade. The only requirement that I need is the possibility to have SSH access. Could you recommend me a company that has a few years history? I am looking for a long-term host for an important project.
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Sep 3, 2008
I found a good web host in Canada for my .com web site . Won't this affect my web site SEO in the US and the rest of the world?
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Jun 2, 2009
I work for a company who is wanting to provide email accounts for about 300 users. There doesn't need to be any bells or whistles, only the ability to send and receive email. In fact, there probably won't be an enormous amount of activity on the accounts, though it could grow in time.
I'm a newbie at this and am unaware of all the available options. My first thought was to consider web hosting.
It seems like there are a hundred companies out there offering unlimited mailboxes for shared web hosting accounts. After some investigation, I saw that alot of these companies limit the sent emails to 250 an hour. This seems too low for comfort.
I started looking at VPS and Dedicated Servers and they seem to be a little more reasonable. Most of these hosting companies offered some type of squirrel mail or imp client, which would work fine.
Am I heading down the right track using a VPS or Dedicated Server at a company like inmotion? Did I misunderstand the 250 per hour limit? Could a shared hosting plan work comfortably for 300 active email accounts?
I've heard Exchange and Google Apps are popular, but after a cursory glance, they seem quite expensive for our needs (but maybe someone can explain why they are worth a closer look).
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May 23, 2009
any one using CRM Application to manage their hosting business.. like sugarcrm, salesforce, vtiger, oracle siebel, zoho crm..
if you are using crm, what type of benefits you will get?? how it helps you to grow?
im not talking about helpdesk softwares like whmcs, kayako..
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Dec 10, 2008
I have searched a couple of threads but haven't got exactly, what I was looking for,
We are an e-commerce business in UK,
Our website was hosted on shared hosting now we want to move to another good server, the current server is just fine and was provided free by developers,
we are having about 3000 Uniques per day and running oscommerce.
We are looking for UK based company,
Please recommend, what package will be good for us,
VPS, Dedicated server or Shared hosting?
and also please suggest good hosting companies?
I talked to rackspace.com but they are a bit expensive for us,
we are looking to get the same quality with less cost.
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Jul 18, 2008
I just joined this forum because I want to let as many people as possible know about a horrible experience that I had with my last small business web hosting company: LogicWeb.
Then I would love to hear other people's horror stories about companies they hate and praises about companies they like.
Let me just say that I had originally signed up with another company that was bought by LogicWeb. I had their VPS package and the biggest problem was the customer service which used to be good under the other company. Run into a little problem, send them an email and have to wait three days for a response. A response that generally said something like "we don't cover that."
So, anyhow, I found another small business web hosting company and then tried to cancel with LogicWeb. Sent them email after email and I was still getting billed. Finally, I found their cancellation form buried on their site and submitted a cancellation with a note stating that I had sent several emails trying to cancel.
A couple of weeks later, I get another bill in my email box so I decide to call them up. I'm on the phone with a guy and tell him that I have been trying to cancel for three months and the first thing he says is, "I don't think you're being honest."
"What?" I say not believing that that could be the first thing he says to me. "I think you're lying."
"Well, I'm not lying and I resent this conversation so far."
"Well, you are lying. It's only been two months since you stopped using our system."
"So, because I'm off by one month, you call me a liar?"
"Yes, because liars lie!"
I couldn't believe it! I couldn't believe that any small business web hosting service would call their client a liar even if they were lying. So, I made a mistake and got pissed and cursed!
"I can't believe you're calling me a ****ing liar! I've never ever been called a liar before. Let me speak to your supervisor!"
"Well, I'm the owner and I'm recording this conversation and if you're going to use foul language with me then I'll just report you to my collections department!"
I say, "Let me get this straight. You say that I'm lying and call me a liar, something no business person should ever do to a client, and just because I say '****ing' because I'm insulted, you're pissed at me? Well, if you are going to hang up on me then let me just finish with this... you are a ****ing *******!"
I don't know how much worse a business owner can act with a customer and I highly recommend avoiding LogicWeb since they are the worst small business web hosting around.
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Aug 6, 2008
Does anyone know of a premium business web host? I'm looking for shared linux hosting, but not from some unreliable "budget" provider. I was considering MediaTemple, but discovered that they aren't very reliable after reading many reviews. Now the only provider left on my list is LiquidWeb. Does anyone else have any good ideas?
- Must be under $40/month (that's a lot for shared hosting)
- I don't need that much space or bandwidth (at LEAST 3-5 GB space and 150GB bandwidth) <- Scratch that, at least 60GB bandwidth
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Feb 2, 2008
It is looking like I am going to have to leave IX hosting. They have a bandwidth problem on my shared server that they cannot seem to solve. I am experiencing slow loading & slow interactive features. Ping times can exceed 500ms during peak hours EST. I have run tracerts that show them specifically that the bottleneck is between thier server and quest-comm and they still cant seem to get a handle on it. This has been going on for a month and I have given them till tuesday.
So, this leaves me to prepare to move my clients' sites UGH! My parameters are somewhat unique which makes it a little tougher to pick a new host. My clients sites are all small local business sites ranging from 5 to 60 pages. I need very little storage space and I use very little bandwidth. However, I do need unlimited domains, ASP support and I really like IX's web shell feature. I will also be doing some e-commerce in the near futures.
I am spending a paltry 7.95 per month with IX. I may spend as much as $20 per month for the right service. Beyond my afformentioned specific requirments, I want a host that is established, proven reliable, in the states, has their own real bricks and mortar facility and a stellar reputation with the experienced web guys.
I have contacted a few that I have seen mentioned here but many dont support ASP and many require a dedicated server deal to host unlimited domains, which of course, is outside my cost requirements.
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Apr 9, 2008
Does anyone know whatever happened to Classic Hosting? Their domain (classichosting.com) expired a week ago. I have a client who recently bought a domain there for 10 years but the whois shows only 1 year, and the whois says it's registered to Classic themselves. Classic did this with at least 1 other customer I know of, and it was quite a struggle to get them to add the other paid-for 9 years of registration onto the domain. They never did give that customer access to their own domain registration to take possession of and modify contact info, etc. From everything I've seen, Classic had a long history of registering all domains in their (Classic's) own name. If I understand correctly, the Registrant of a domain is the legal owner. So as Registrant of all those domains, Classic legally "owns" all the domains they registered for their customers?
I'm assuming they finally got hoisted by their own petard, but if so this will be even worse for the poor folks that got ripped off.
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May 13, 2008
I am going to start my own company and looking to include HOSTING business with my other services. I tried a lot to surf online to find best hosting plan. But i am confused abt taking better one for me.
My company will not be that big. It will be a starting business and can be say small business. Thats why can u please give me some tips and guideline about taking the right hosting plan? i need both php and asp support with all database and aditional scripts.
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Mar 15, 2008
how to build web hosting business..
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Jan 20, 2009
I have started up a UK based company with a few people and our work is mainly based with online websites.
I need a reliable UK web host, with servers based in the UK and the availability to call up for any support.
The company needs to have many years in the business and are available to transfer my CPanel accounts.
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Jul 8, 2008
I've been poking around here for a few evenings trying to find someone else who's asked just the same question I need to ask, but I'm not really seeing it.
My situation is this. I am writing a website in ASP.Net 2.0 for a small business. I do web development for a living, so the database admin, asp/vb.net coding is not an issue. However, I've never dealt with the hosting side of things.
I need the following:
1) ability to host two different domains using some shared DLLs that provide funtionality used by both sites. I've read that some hosting companies won't let you put DLLs on their servers, so I'm not sure if I can do this.
2) Ability to send and recieve e-mails at "mydomain.com". I think this is a no-brainer.
3) Ability to use SQL Server express.
4) We will be taking orders with credit card numbers, so I need to be able to do HTTPS and I need to know my data will be secure.
5) obviously, I need a server that has the .Net 2.0 framework on it.
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Oct 13, 2008
Can any one please suggest which raid level is best for a file hosting site?
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Jul 24, 2008
I'd like your feedback on what you would consider being the perfect shared hosting account.
What features would be valuable for you, which wouldn’t?
Any features not listed?
If you had to put together the perfect feature set for a shared hosting account, how would you do it?
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Jul 30, 2008
I'm managing our business websites and we're presently using budget shared web hosting.
As the business grows, the uptime of our websites (and web server) is important to the bosses.
I'm wondering whether we should go with managed dedicated web hosting (expensive), VPS hosting (not too familiar with it) or go with a reseller hosting account?
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Oct 13, 2009
I know ESXi free can't be used in a hosting environment but what about the smb edition?
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Nov 3, 2008
I've officially decided to go with Hostgator but I'm having a hard time choosing which type of plan would make the most sense for; maybe there is something I'm not seeing and I'm hoping to get some additional insight...
Here is my plan; I plan on hosting multiple domains (business and personal) and atleast one e commerce website to start and it will eventually grow into about 5 down the road (this is going to be a drawn out process and I want to do it right).
The problem I have is I realize in order to get a true ecommerce website up in running I will need a dedicated IP address and SSL certificate for each site. If I purchase the Business plan it only comes with one dedicated IP and one SSL cert; Hostgator also told me that I'm unable to add an additional dedicated IP address or SSL cert to the business plan so I would have to purchase an additional Business Plan (12.95) per each site. It sounds like I could still host private and not SSL required sites on the business plan and as much domains as I want.
If I go the reseller path then the cost per month will be twice as much as the Business Plan and there is no dedicated IP address included. I will also have to purchase dedicated IP addresses at 2.00 a month and SSL certs as well so that method could get expensive.
I'm also not sure if the baby plan would suffice as well, but apparently not because there is a limit of 1 dedicated IP per plan
What would you guys recommend I do; I want a plan that will allow me to grow with them.
Just curious on what your guys thoughts were..
Also I read a previous post in this forum that someone said their SSL cert prompted the end-user to install the certificate; Being in Ecommerce this is obviously unacceptable to me.
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Jul 10, 2005
Can I use this edition for hosting on dedicated server, and how does it compare to the enterprise edition ? Can it be used with hosting? The web edition sucks as I can not install ms sql on it, so it is useless. Anyone use sbs server to host his website, because most of the link i read never mention it for hosting, and only for print sharing/ filesharing/ business applications, but where is it's use for hosting?
So what do you think ? IO looked at its infor and it did not provide much?
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Nov 2, 2007
where I could pick up a quality vps in Canada?
Min Specs:
Quad Xeon+
4gb Ram+
Linux
Cpanel ect ect.
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Apr 22, 2009
What DC's would people recommend in Canada/North US? We've already got Texas, LA and Atlanta so want something more northley. I've got Iweb on my list, Liquidweb as a maybe as well
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Jan 10, 2009
Any reliable Canadian VPS providers? Looking for reliable Canadian Network VPS with cPanel.
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May 29, 2008
I have a web hosting business that has been growing constantly for a couple of years, now I think it's time to move on and instead of leasing servers start with colocation and operating my own hardware, I'm in Mexico and there are no good deals here as there are in other countries, so I have several questions about your appreciation of where things are better for business, US or Canada:
Where is colo cheaper?
Where is hardware cheaper?
Where is personnel less costly?
Where is personnel better qualified?
Where is office space cheaper?
Where is electrical energy cheaper?
Where are more investment opportunities?
Where are taxes lower?
Where is living less costly?
I've been researching these on my own but still have several doubts, may be you find some of this question obvious however I'd still like to know your appreciation.
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Feb 6, 2007
Does anyone here have any experience with L3 POP's in Canada?
Have you had any problems with them?
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Aug 10, 2008
I found a very good deal at https://order.1and1.co.uk/xml/order/...f=Order-Tariff
they offer unmetered 100 Mbit connection for 50 pounds a month. I'm living in Canada would I be allowed to sign up for that plan?
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Nov 12, 2008
Toronto Canada recommendations
I'm about at my end of dealing with Toronto providers but before we pull the plug on our T.O location, I figured I'd request a couple more recommendations.www.servertag.com - Used them in the past and had some issues with downtime / response times. Would rather not use them again.www.upscalehost.com - Amazing Toronto host but they're killing us by charging 95th percentile.
We're after a standard dedicated box (not celeron) with 1500-2000GB monthly limit.
Know of a company? Maybe a neighbour with a rack in 151?
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Apr 30, 2009
Does anyone know any good canadian companies that would provide me with a server in canada?
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