E-commerce Business Hosting

Dec 10, 2008

I have searched a couple of threads but haven't got exactly, what I was looking for,
We are an e-commerce business in UK,

Our website was hosted on shared hosting now we want to move to another good server, the current server is just fine and was provided free by developers,

we are having about 3000 Uniques per day and running oscommerce.

We are looking for UK based company,

Please recommend, what package will be good for us,

VPS, Dedicated server or Shared hosting?

and also please suggest good hosting companies?

I talked to rackspace.com but they are a bit expensive for us,

we are looking to get the same quality with less cost.

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Small Business E-commerce Hosting

Jul 8, 2008

I've been poking around here for a few evenings trying to find someone else who's asked just the same question I need to ask, but I'm not really seeing it.

My situation is this. I am writing a website in ASP.Net 2.0 for a small business. I do web development for a living, so the database admin, asp/vb.net coding is not an issue. However, I've never dealt with the hosting side of things.

I need the following:

1) ability to host two different domains using some shared DLLs that provide funtionality used by both sites. I've read that some hosting companies won't let you put DLLs on their servers, so I'm not sure if I can do this.

2) Ability to send and recieve e-mails at "mydomain.com". I think this is a no-brainer.

3) Ability to use SQL Server express.

4) We will be taking orders with credit card numbers, so I need to be able to do HTTPS and I need to know my data will be secure.

5) obviously, I need a server that has the .Net 2.0 framework on it.

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Sep 1, 2008

I'm getting a new site made within the next couple of months and I need a new host for my current site now.

My new site will be a bespoke e-commerce website.

I've been looking at VPS hosting as I've been told it will be faster, and more secure. Just how much more secure is a VPS server? Is it worth it?

I'm currently on a shared host now, and haven't had any problems with the speed/security etc. But I expect my site to grow and get more hits/bandwidth used.

Does anybody have any recommendations for a VPS host? I'm not after a huge amount of bandwidth or webspace, I can't get any details of what I'm currently getting now, hence the change of host, but it's not a huge shop so it shouldn't need much, I'd expect 5/10gb web space and 100gb bandwidth to be sufficient, maybe even less. O ye.. it's just for 1 site only too, so I don't need a control panel to manage other domains if that makes sense.

Main things i'll be after:

I will be sending a lot of Newsletters, I currently have 654 signed up and in the future I'd be wanting to send newsletters 1-2 times per month with double the amount of people signed up now. So I need a server that can handle this. And handle a lot of incoming e-mails, as my current server just ran out of space and stopped incoming mail.

A fast server
Reliable
Half decent customer support

I'm not a guru on all this so some kind of managed service, I won't know what to do if I have to constantly change things, but I don't even know if I'd have to, I just like the thought that somebody is there to sort it if I don't have a clue/goes wrong.

Some kind of control panel to manage e-mail users etc, like on a shared plan.

A secure server.

Something with all the PHP and MYsql database lark so my website will actually work. I don't know exactly what the programmers are using though.

I'm also worried about a company overselling, to me 200gb of bandwidth on vps hosts seems a lot, I don't want to be told I'm getting something then be cut off after I've used 10gb and them going "there is a fair usage policy".

The main reason for this post is my budget, it's only £20/$10 per month. And I'm in the UK if it helps to get a UK host.

If you think I really don't require a vps host and a shared option will be ok and be fast enough, let me know and any recommendations.

Also, would "128MB Dedicated Memory, 512MB Burst Memory" be good enough or is that just rubbish? I take it that just gives the site the operating speed depending on the usage at that time.

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Jun 2, 2009

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I'm a newbie at this and am unaware of all the available options. My first thought was to consider web hosting.

It seems like there are a hundred companies out there offering unlimited mailboxes for shared web hosting accounts. After some investigation, I saw that alot of these companies limit the sent emails to 250 an hour. This seems too low for comfort.

I started looking at VPS and Dedicated Servers and they seem to be a little more reasonable. Most of these hosting companies offered some type of squirrel mail or imp client, which would work fine.

Am I heading down the right track using a VPS or Dedicated Server at a company like inmotion? Did I misunderstand the 250 per hour limit? Could a shared hosting plan work comfortably for 300 active email accounts?

I've heard Exchange and Google Apps are popular, but after a cursory glance, they seem quite expensive for our needs (but maybe someone can explain why they are worth a closer look).

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Jul 18, 2008

I just joined this forum because I want to let as many people as possible know about a horrible experience that I had with my last small business web hosting company: LogicWeb.

Then I would love to hear other people's horror stories about companies they hate and praises about companies they like.

Let me just say that I had originally signed up with another company that was bought by LogicWeb. I had their VPS package and the biggest problem was the customer service which used to be good under the other company. Run into a little problem, send them an email and have to wait three days for a response. A response that generally said something like "we don't cover that."

So, anyhow, I found another small business web hosting company and then tried to cancel with LogicWeb. Sent them email after email and I was still getting billed. Finally, I found their cancellation form buried on their site and submitted a cancellation with a note stating that I had sent several emails trying to cancel.

A couple of weeks later, I get another bill in my email box so I decide to call them up. I'm on the phone with a guy and tell him that I have been trying to cancel for three months and the first thing he says is, "I don't think you're being honest."

"What?" I say not believing that that could be the first thing he says to me. "I think you're lying."

"Well, I'm not lying and I resent this conversation so far."

"Well, you are lying. It's only been two months since you stopped using our system."

"So, because I'm off by one month, you call me a liar?"

"Yes, because liars lie!"

I couldn't believe it! I couldn't believe that any small business web hosting service would call their client a liar even if they were lying. So, I made a mistake and got pissed and cursed!

"I can't believe you're calling me a ****ing liar! I've never ever been called a liar before. Let me speak to your supervisor!"

"Well, I'm the owner and I'm recording this conversation and if you're going to use foul language with me then I'll just report you to my collections department!"

I say, "Let me get this straight. You say that I'm lying and call me a liar, something no business person should ever do to a client, and just because I say '****ing' because I'm insulted, you're pissed at me? Well, if you are going to hang up on me then let me just finish with this... you are a ****ing *******!"

I don't know how much worse a business owner can act with a customer and I highly recommend avoiding LogicWeb since they are the worst small business web hosting around.

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- Must be under $40/month (that's a lot for shared hosting)
- I don't need that much space or bandwidth (at LEAST 3-5 GB space and 150GB bandwidth) <- Scratch that, at least 60GB bandwidth

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It is looking like I am going to have to leave IX hosting. They have a bandwidth problem on my shared server that they cannot seem to solve. I am experiencing slow loading & slow interactive features. Ping times can exceed 500ms during peak hours EST. I have run tracerts that show them specifically that the bottleneck is between thier server and quest-comm and they still cant seem to get a handle on it. This has been going on for a month and I have given them till tuesday.

So, this leaves me to prepare to move my clients' sites UGH! My parameters are somewhat unique which makes it a little tougher to pick a new host. My clients sites are all small local business sites ranging from 5 to 60 pages. I need very little storage space and I use very little bandwidth. However, I do need unlimited domains, ASP support and I really like IX's web shell feature. I will also be doing some e-commerce in the near futures.

I am spending a paltry 7.95 per month with IX. I may spend as much as $20 per month for the right service. Beyond my afformentioned specific requirments, I want a host that is established, proven reliable, in the states, has their own real bricks and mortar facility and a stellar reputation with the experienced web guys.

I have contacted a few that I have seen mentioned here but many dont support ASP and many require a dedicated server deal to host unlimited domains, which of course, is outside my cost requirements.

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I'm assuming they finally got hoisted by their own petard, but if so this will be even worse for the poor folks that got ripped off.

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I have simple PHP script that greets users according to the time of day. It was saying Good Morning, when it is the afternoon. To test, I uploaded another script to output the current time of the server. It was 5 hours out!

I contacted BT to ask them why the time was wrong, and they said that it's because the server is not located in the UK, the company that manages the server is located in Canada!

Frankly I am dissapointed with BT and feel slightly ripped off on behalf of the client.

They pay them enough money to expect a fast service, and to have the server located in the same country, let alone the same continent! This also will affect their search engine results, as it is hosted on a foreign IP address.

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