I've tried posting 3 tickets (2 support and 1 billing) and so far non of them was answered. 1st ticket I've posted was 11/18/2008 and until now, no response.
Has anyone seen their support and billing in action??? my last ticket was for billing canceling my account. They've got good prices but lacking of support people... too bad
I have no choice but to post this. I purchased a vps plan from them and couldn't login.
It was over the weekends. I tried to email them. No reply for more than 1 day. I emailed again, still no reply after many hours. I was quite shock because I read review that says support is supposedly good, even during the weekends. Have they closed down or are they posting good review for themselves?
It's not even been a month that I started subscribe a windows 2003 VPS hosting with them and now their website is gone and I am unable to access my VPS server
View 9 Replies View RelatedI’m have always used a Windows VPS in the US so I can test my websites from the US and other websites. Since I’m only using this VPS for Internet access, I have a goal to pay as little as possible for the VPS.
I did see another thread here at WHT about [url] and they had a VERY good price on a VPS with 512 MB of RAM, 15 GB of disk, 1000 GB of BW and Windows 2003 server with Plesk 30 domain.
The setup was average, about 5 hours from payment. But my VPS was placed on a VPS node with 60-90% average load, and the VPS was VERY slow.
I opened a ticket, and they moved my VPS to another VPS node with lower CPU load (around 30%), and the VPS speed was OK.
But I did have some problems with plesk, and the only way logging in to Plesk was to poen Plesk control panel direct on the VPS.
After some days I did not have access to Remote Desktop anymore. I did get the message that I had more RDC connections that was allowed.
I opened a ticket and they did reply and work on this problem over several days: .....
--An extremely positive review of 3DGWebHosting
We now have passed 60 days with 3dgwebhosting (3dgwebhosting.com) and what had started as a VPS only endeavor continues to expand based upon the incredible level of support and technical performance we are receiving.
If you would have asked me three months ago about 3dgwebhosting I would have been unable to respond...I did quite a bit of research when we decided to switch from a shared hosting offering with some large shared hosting providers to a VPS. I contacted close to a dozen providers and inquired regarding performance, packages, support, etc. and at the end of the day there was a level of comfort with 3DG that I did not have with the majority of other VPS Providers. Don't get me wrong...there were some shining stars in the bunch but something about 3dg (beyond the great pricing and flexibility) sold me on giving them a try.
Being a serial entrepreneur I have always been partial to working with smaller (at least those that felt smaller!) customer-centric firms for all of my support services from back office to technical. This was no exception. Performance is obviously critical in the technical space but I also view customer service and attentive vendors as critical factors in vendor selection.
Well the short of it is we have been on board with 3DG for over 60 days. Performance has been top notch and the level of customer support has been unmatched by any technical services provider I have used in the past. In addition, 3DG has become a strategic partner and has provided some great insight into how to globalize our technology and incorporate our clients’ needs into our technology platform (i.e. SharePoint). I truly did not expect to see this level of involvement on a consulting front and level of customization on a technology front from a hosting provider – a pleasant surprise! Kudos to David and the 3dg team. We have many sites on the VPS but our primary is glotegy.com.
If my business provides a level of service that is worthy of praise I always hope that my clients will speak their mind and help me spread the word about what I am trying to do. With that said I cannot recommend 3DG highly enough!
Since the inception of the VPS we have also put in place a dedicated server at 3DG that is running Office SharePoint Server and will be live with a hosted solution of Microsoft Dynamics 4.0 CRM with 3DG sometime next week.
Sorry for the long post but as you can probably tell I get pretty passionate about my business and those firms who help me with my global endeavors! To sum it up...finally...3DG is attentive, customer-centric, and a valued business partner.
I am currently trying to transition a website from one CMS to another.
I need to configure and build the new CMS so that it retains the same features of the previous CMS.
I don't want to interrupt service to the website, thus I need to build the new one offline and then switch the two.
Can a domain server with the same domain structure of the WWW be run on a LAN?
I was thinking of configuring a FreeBSD server with apache on a private IP LAN.
Then I would run a DNS server to emulate the internets domain structure (.com, .net and .org).
I have this strange issue,
There are few domains with few email accounts with some existing emails, like
user@domain1.com having 60 mails in inbox
user2@domain1.com having 125 mails in inbox
user@domain2.com having 80 mails in inbox
user2@domain2.com having 380 mails in inbox
And many more.
Now these existing emails are to be forwarded to onespecificmailid@some-remote-domain.com
How to automate this?
There are hundreds of other mail accounts too which should not get disturbed/touched.
Each existing mail should be forwarded as normally incoming mails are forwarded.
We have root access and server specs are:
WHM 11.23.2 cPanel 11.23.4-R26138
CENTOS Enterprise 5.2 i686 on standard - WHM X v3.1.0
Any idea how to do that?
Has anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
What should I do ?
Dear Site Point , im looking for some advice on which steps I should now take with my online business which really needs SEO performance to be the best it can but with my current hosting situation and existing customers using a live system things might be complicated.
Im using a hosting company in Europe to run UK Based websites which I have read makes no difference to SEO aslong as you use the Google webmaster tools and define the location. The hosting company offers the use of adding multiple domains to one account which I currently have about 50 so in theory 50 sites are using the same IP Address , I have just read that sites with backlinks to the same IP Address gives your site a big ' 0 ' for SEO backlink results, is this true ? so having " website designed by " has no effect on each of your clients pages.
I have looked into to becoming a reseller on a UK based hosting company but the problem is my customers use one master SQL database for all the products as all my customers even though different businesses all sell similar types of products so they all use the same SQL tables as it made no sense setting up a seperate database for each customer on the same hosting , each customer uses a shared control panel with sessions so everything is secure.
So Should each customer have a reseller hosting account with a seperate database / domain etc which could be a security risk as potentially they could resell the website software.
or
Keep the virtual overseas hosting (cheaper) and keep all my customers on one account and purchase a dedicated ip address for a primary domain that I sell from to try and boost SEO back links ?
or.....maybe someone could advise something better ? more stable ?
Current BB: readybb.com/cindysommer
Current host: readyBB
My technical skills: only enough to be dangerous
Thanks in advance to anyone who can help.
My current host is not satisfactory. Support is practically non-existant. I need to know if there is such a thing as a host that will provide transfer services as I do not have the technical ability to do it myself.
I would think the ideal situation would be to copy everything to the new host first, but as much as I've read and read about this for months, I still do not trust myself to do it.
I have a site but it was corrupted due to server problem with host. I have a back-up of DB in phpMySQL.
I am now installing the same script in new server and the site is now running.
The problem is, I want to use my back-up database and replace the existing one. How to do this?
How to create a simple template using existing VPS?
I can create simply compressing the dir of an active VPS?
Example: tar -zcvf template.tar.gz /vz/private/VEID
I'm an existing customer of Hosting Company X and notice that they have recently launched an offer that is a higher config than what I have right now, at the same price.
When asked about it, I was refused the higher config citing that new offers are not applicable for existing customers. I've been with them for over a year and have been experiencing very good support from them, but this one issue baffles me.
Why are existing customers less important?
I have an existing server running cpanel that I would like to change the hostname on. What I am curious about, is the effects on the rest of the server if I go and change it. From what I can tell, the current host name is being used all over the place, and I don't know if cpanel updates everything on it's own, or if I would need to manually update everything after I change the name.
View 2 Replies View RelatedI'm planning to run RAID 1 on my PowerEdge 860 server running CentOS 4.4 (320gb x 2 SATA II).
After doing much research, I've decided to go with 3ware 9550sx.
I have some questions regarding installing the 3ware on an existing system with an OS already installed - How do I go about doing it?
I've read that CentOS 4.4 already has the drivers for it.. Do I just configure the RAID config during the boot up?
Is this an overkill for my PE Pentium D 2.8GHZ ?
I'm having a problem in my cPanel/WHM on a RHEL3. I installed a webcam and I'm trying to upload the images to an specific directory. The process is simple: the webcam uploads a temporary file to avoid not having a correct JPG version of the image and then renames the temporary file to the JPG. Problem is PureFTD won't premit this last step, renaming, but does permit overwriting an existing file at upload time.
I've been looking in hte PureFTD documentation and can't seem to find the correct configuration flag. I'm probably missing something, any ideas?
I'm trying to integrate the websocket into existing application.Based on my search, i found a websocket module to do this, but it isn't updated yet. URL...
Any chance that the module will be included in Apache ? Also i found in StackOverflow conversation that Apache httpd wasn't design to maintain persistent connection, is that true ? Using WebSocket on Apache server. Should continue using Apache websocket module or using separate websocket server ?
I need to create a redirect to a non existing page.
Here is my code and the site is on shared hosting
<IfModule mod_rewrite.c>
Options +FollowSymLinks
RewriteEngine On
RewriteBase /
RewriteRule ^index2.php#!(.*)$ /index2.php/$1 [R=301,L]
</IfModule>
This would be [URL] ....
I would like to redirect Every request with "#!string" to new url (same page) - [URL] ....
I know that the code above needs
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
to be added but it doesnt even makes the redirect to 404. The url doesn't change.
So after the palaver yesterday, I managed to remove everything to a degree enough to reinstall Plesk. I'm still having quite a few issues but at least the websites are up and running again.
One of the more important ones is SSL certificates. Apparently they still exist somewhere, but they're not showing up in Plesk.
I tried doing /usr/local/psa/bin/certificate -l -domain <domain>, however that returns:
PHP Notice: Undefined index: CSR; File: /usr/local/psa/admin/plib/api-common/cuCertificate.php, Line: 878
Error occured while sending feedback. HTTP code returned: 502
PHP Notice: Undefined index: Priv; File: /usr/local/psa/admin/plib/api-common/cuCertificate.php, Line: 878
[Code] .....
I restored some some databases outside of Plesk in a MSSQL 2008 instance. Plesk knows about the MSSQL intance but is not aware of the databases. I want to add them to Plesk so they will be backed up.
View 2 Replies View RelatedWhy my rules don't work as I want?
I want to make hidden rewrite from url like host.sk/dir/dir2
I'm the webmaster for a church website: stpetersbraunstone.org.uk and our domain & hosting renewal is coming up, so I'm looking to see if there's a better deal.
We're with namehog.net (and have been for 2 years with no problems at all) on their Professional package. The renewal fees are 105GBP (web hosting) + 5.90GBP (domain name) + 17.5pc VAT to cover the next 2 years, which comes to 130.31GBP.
The site is powered by WordPress, so PHP and MySQL are needed. And we upload lots of photos, so need at least 250MB webspace I'd have thought. So far, our highest monthly bandwidth usage has been under 800Mb, and our visitor numbers are increasing and our highest monthly figure so far was 401.
Any recommendations gratefully received. There seems to be many different companies out there who offer what I want, so I'm after some personal recommendations please.
I've already used this site to discount streamline.net due to bad reviews.
I'm looking at fuzioned.com and redfoxhosting.co.uk - any thoughts?
I've also come across no-wires.co.uk - has anyone had any good or bad experiences with them?
And yes, I have submitted my details to the "request quote" thing.
I've created a website for a client using Sitefinity CMS and MS SQL Server 2008 R2. I've transferred the database from my local SQL server to the production server using SQL Management Studio.
I've created a customer and subscription for hosting the website and it's all up and running perfectly. However, I want to automate the backup of the SQL database for the website which I can only do if the subscription knows about the SQL database for that website. So, how do I associate the two? How do I get the database to show up in plesk for that customer such that it can be part of the scheduled backups - and of course also somethign I could restore via plesk if I had too?
The database exists. It wasn't create via plesk in any way, but I want plesk to be able to back it up, and ideally for it to show up in the customers subscription, etc.