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50+ Existing Customers Using Shared Hosting...


What should I do ?

Dear Site Point , im looking for some advice on which steps I should now take with my online business which really needs SEO performance to be the best it can but with my current hosting situation and existing customers using a live system things might be complicated.

Im using a hosting company in Europe to run UK Based websites which I have read makes no difference to SEO aslong as you use the Google webmaster tools and define the location. The hosting company offers the use of adding multiple domains to one account which I currently have about 50 so in theory 50 sites are using the same IP Address , I have just read that sites with backlinks to the same IP Address gives your site a big ' 0 ' for SEO backlink results, is this true ? so having " website designed by " has no effect on each of your clients pages.

I have looked into to becoming a reseller on a UK based hosting company but the problem is my customers use one master SQL database for all the products as all my customers even though different businesses all sell similar types of products so they all use the same SQL tables as it made no sense setting up a seperate database for each customer on the same hosting , each customer uses a shared control panel with sessions so everything is secure.

So Should each customer have a reseller hosting account with a seperate database / domain etc which could be a security risk as potentially they could resell the website software.

or

Keep the virtual overseas hosting (cheaper) and keep all my customers on one account and purchase a dedicated ip address for a primary domain that I sell from to try and boost SEO back links ?

or.....maybe someone could advise something better ? more stable ?


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Given the present state of shared hosting, many clients may ask "Why would I need a Reseller account if I can host unlimited Addon and Parked domains within a single shared hosting account?". There is certainly enough Disk Space and Bandwidth provided in many of today's hosting packages, so why bother to purchase a Reseller account?

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2. How important is site security between sites?

3. Will these domains need dedicated SSLs?

4. How resource intensive will these sites be (RAM, CPU, MySQL)?

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1. Who will be managing these site?

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When hosting sites as a Reseller, your clients in turn will want access to their account and will want exclusive rights to their disk space and server resources. With a Reseller account, each sub-account you create gets its own username, password, and isolated user space on the server. Individual clients of yours have access to their user space and their user space alone. In addition to the isolation with regards to access concerns, each account also gets their own cPanel access. All of the same great features that you use to manage your sites can also be given to your clients. Next time client Y wants to add an email account, you don't have to do it for them for fear of giving them access to your cPanel, you can simply give them their login details and they can manage their own email accounts.

2. How important is site security between sites?

This is along the same lines as point 1. This is not necessarily related to who you are hosting for, but what content you are hosting. Imagine that you are a webmaster and you are hosting your own personal site-in-a-box community forums (such as PHPBB or vBulliten) on your main domain and a company website for a paying client on an addon domain. It is not uncommon for popular scripts to have security flaws in older versions. Script authors will often update security flaws in later versions of their software. For this reason, it is very important to keep scripts up to date on your site. But let's assume you forget to update your scripts for a couple of months and an unscrupulous individual takes advantage of a well known security hole. Using this exploit, they gain access to your forums and any subdirectories. Since you are hosting another domain as an addon, they now have access to this domain's content as well. A site defacement on this company's site may not bode well for you when they are considering you for web master services in the future.

If these two domains had been separate into two individual users (i.e. two subaccounts created through a Reseller), their content would've been inherently isolated server side by Linux's user management. Sure, your forums still would've been affected by the security hole, but the break-in would've been isolated to your site alone.

Going back to our example, let's say that instead of a corporate website as an addon domain you are hosting an image gallery site for all of your cats. In this case, it may not be a big deal if a compromise in your main domain spreads to your addon domain. After all, they are both owned by you and you're only losing some time and effort to restore these sites from your local backups (which I'm sure you've actively maintained ). But then again, you are losing time and time is money. If these sites had been separated into individual users, again, you'd only have to restore one site's content.

The idea here is isolation. Reseller plans provide you with the peace of mind to know that if one of your users doesn't keep up with their site's content as actively as they should, their actions won't negatively impact the content hosted on other domains. If you and those you host in your addons are diligent webmasters, maybe this point won't have much bearing on your decision. Only you can say for sure.

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As of this writing, SSL certificates must have a dedicated IP address to be installed. If you are hosting multiple domains on the same shared hosting package, you can still install an SSL (or purchase a dedicated IP address and install one) but you are limited to exactly one SSL on your account. If you are hosting multiple domains on the same package (and consequently the same IP), you must choose which domains gets to have the dedicated SSL.

Sub accounts of Resellers can each be placed onto separate IP addresses and, as a result, can each have their own dedicated SSL installed.

Of course, both shared accounts and Resellers' sub accounts can use the server's shared SSL free of charge. However, some clients prefer to see their domain in the URL bar when they visit https.

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We've already established that disk space and bandwidth will be no problem. But what about CPU, RAM, and MySQL resources?

It's important to be aware of the resource needs of your website. As administrators, we have to make sure all users "play nice" on the server. We can't have user X eating all of the CPU cycles computing pi to the trillionth decimal place while you are trying to serve web pages to your loyal visitors. We have to monitor the actions of all of our users and in the event someone is stepping beyond the bounds of acceptable resource consumption, we have to take action. In most cases, this entails disabling the abusive script, but in extreme cases we have to suspend the abusive user account to prevent other domains from encountering performance degradation on their sites.

If you are hosting 100 domains as addon domains, all serving nothing but static HTML pages, maybe you will stay off the radar.

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and upload more than one website on the same IP. Now, is it still remains a dedicated ip or becomes shared ip.

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VPS Or Shared Hosting ...?
I have decided to change my current webhost. Recently I have started seeing a lot of downtime. For a long time I was thinking about moving to a VPS. Unfortunately, I don't have any experience managing one. But I am willing to take any hardship to learn setting up and managing a VPS. The main set back here is that my budget is (very) limited (max $12/month). I have seen some hosts offering VPS for rates that are within the above budget.

Can you plz suggest which is better for me? Shared or VPS?

I own about 10 websites presently, but the number is going to increase as I am planning to take web designing seriously. But none of them are high traffic, infact my current monthly traffic is only 15-20GB.

What I want is a host that provide somewhat good customer support ( support ticket system that gets responded within an hour is fine with me), good uptime and allow me to host multiple domains hassle free.

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Shared Vs Reseller Hosting ...
I have a few projects of making websites for some clients. I want to buy some hosting space, should i buy shared or resellers accounts? When they say one can host unlimited domains on a shared hosting space does it mean one can also use it for different clients. As of now i am not interested in just selling domain names and hosting spaces to clients. I need space only to host the website i design for my clients.

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Shared Hosting - Blacklisting
Let's say you are on a shared hosting plan. The server that is being used for your plan becomes blacklisted because of the activity of some other person using the same server as you.

What becomes of your websites? Will reputable hosting companies quickly move your data and sites to another server? I am just wondering because I am about to buy a shared hosting plan, and I see that as being a big downside to shared hosting.

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Shared Hosting: Email
I have just recently purchased a shared hosting package and am having some trouble with my email. I have set it up to work with Microsoft Outlook 2003 and it works perfectly when it comes to SENDING emails. Sadly, it doesn't work at all when RECEIVING emails comes into play.

The incoming server is set to port 110. And I'm pretty sure my incoming server address is correct because, well, Outlook says it's correct :p

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From Shared Hosting To VPS?
I have been using a shared hosting. My current host has had some unreliable services from time to time in the past. Lately, the primary reason for my decision to leave my current host is that few (or more than few) of my paid subscribers and non-paid visitors said that my website has been down for some time or for weeks or more even *after* they were able to view the site; however, it IS up and running fine for the majority of the users and myself.

What are the possible reasons for being able to view the site for a while but then later find the site down to a few users for weeks or more but the site is up and running fine for most of other people and myself? The "down" shouldn't be "selective" to some people.

Before leaving the current host, I need to know why it happens so that I can choose the right host and the right plan (and shared hosting vs VPS).

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Shared Hosting Security
I'm a web designer trying to find a web host for a client. I've set up several clients, including the one in question, at IX and haven't had a problem until the other day, when my client's site was hacked. A redirect code was inserted, taking the user to a false site that installed a virus. The offending code was removed by IX but the client's experience with their tech support was less than satisfactory. I've seen similar stories on this forum and others.

I'm looking to find another host and have some questions about security on shared hosting plans. I understand that they're not completely secure but I'm wondering if certain hosts or certain servers are more susceptible to hacks than others? I see very little, if any, mention of security on sites of hosts offering low-cost, shared hosting plans.

Fewer low-cost hosts seem to be offering dedicated IP addresses. Is a shared IP address going to be less secure than a dedicated one?

My client's site is info only -- no ecommerce or user login -- so it doesn't have to be Fort Knox, but they shouldn't have to worry about it being hijacked either.

Lots of questions, I know. It's my first time posting on this forum, so be gentle.

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Shared Hosting As Offsite
if there are any shared hosting that can be used as an offsite. I need around 150 gb and I'm willing to pay around 13 for each month

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Shared Hosting Or Vps
About two months ago, my site was hosted on a shared server. I had no problems on a shared server, but I felt like trying something new, so I switched over to a VPS. Right now I have a plan that offers 384MB RAM, 150GB bandwidth, and 15GB disk space. I do monitor my resources, and I'm finding out that I'm hardly using any RAM at all. I check the System Usage meter a couple times a day, and it's always at 100%. My CPU usage levels reach 10% at most.

Should I stick with this VPS or downgrade to a smaller plan? I'm obviously not using up all my resources, so I think it's kind of a waste to fork out $40/month for something I'm not completely using. I'm unsure on whether or not I should go for a smaller VPS or a shared server. I mostly want to lower my budget to a maximum of $20/month. If I do go to a smaller VPS, I would need managed services. For a shared server, I would need at least 100GB of bandwidth, PHP5, and SSH.

I am leaning towards going back to a shared server, but I would like some second opinions.

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Ipv6 Shared Hosting
if there are any shared hosting providers offering ipv6-based hosting right now?

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What Do You Look For When Buying Shared Hosting
Doing a little research... What do you look for when signing up for shared hosting?

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Should I Use Shared Hosting For My Blog
a Shared hosting should be enough for my wordpress blog site? It gets about 300 to 1000 hits per day.

Right now it's currently hosted on my loaded dedicated server and it's running very slow. Do you guys think I should order a shared hosting just for this blog alone?

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Shared Hosting Providers ...
After my days and days of research, even here on WHT, I'm still not sure which is my best choice for a shared hosting provider for my needs. I am NOT looking for the cheapest. I want the best and will pay for it. I'm a tech consultant (obviously not in the website arena) and will be hosting at least 3 sites (personal and business). Here is what I am looking for:

(I registered my domain names with Dotster and in 3 days I still can't get anyone to answer the phone and the live chat has been a 15-20 minute wait just for an answer on their hosting plans, so round the clock support is important!)

24/7 support that is quick to respond
Reliability and high % of uptime
Great sitebuilder tools
A company that doesn't oversell with UNLIMITED and cheap plans
A company that has high ratings in customer satisfaction
Ability to purchase my hosting plan online using Paypal is a plus

I've read about lots of nightmares here and I'd really like to avoid them. Until I started doing my research, I had NO IDEA how many hosting providers there are! I expected to make some comparisons and be able to make an informed decision,

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Monitor Shared Hosting
Is there any way I can monitor the activity on my shared host?

I'd like to know at what times resources are being used by other sites on the server so I can plan accordingly. Also, is there a way to test the capabilities of my server without bringing it down? I'm developing an image gallery and I'd like to know how many users can upload images at the same time etc. before it slows to a crawl.

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