i am always searching for an affordable provider offering ddos filtered servers.
I am interested in the offer of 10TB.com, and i really would like have opportunity of test it without renting for the whole month (because i believe they will not protect me)
To verify this theory, I decided to rent a VPS node from VPS.net, assuming they are on the same network. I did some tests, and i was actually not protected (i think i have been null routed after a small flood). Talking with a VPS.net technician, he ASSURED ME 2 TIMES THAT NEITHER VPS.NET OR 10TB.COM ARE DDOS PROTECTED!
This is against all that has always been told from 10tb.com sales. So I returned on 10tb.com site, and asked in live chat some clarify. The man replied that yes, there is no protection. Then told me to wait, and when he returned he told me that 10tb.com servers are ddos protected, VPS are not (!!!). I am very very confused. if there is some 10TB.com sales agent, i kindly ask to have opportunity to make a test for a few days, or have a 7-day money guarantee.
I started my own hosting business from July, and placed my first three orders to softlayer.com.
I have to cost down now, and place my first order to 10tb.com last friday.
Because I live in Asia, and my english is not good enough.
So...I have to use email or ticket system to ask some questions,
I just want to give you some difference message here.
All the some steps to setup my server when I place my order to softlayer, they just spend 2 hrs.
And about the tickets I have sent to softlayer, They have no more than 15~20 minutes to reply me.
But when I have placed my order at Sep/10/2009 to 10tb.com, the server was ready for 3 days later.....
I think my next billing cycle should be extended three days, right?
And the ticket I have created on the control panel of 10tb.com, they usually reply me about 12~24 hrs later, sometimes more than 24 hrs.
When everything was ready with my server, it's Sep/14/2009.
And two day pass...I found that you are offering a 50% discount(first month) at 10TB.com.
Just one day, I wasted more than $170 USD...
I only complain about it, I hope that you could have best service in the future.
Because I plan to place all my servers with 10tb.com in the future.
And I will appreciate that if you have a great service in the future too.
I have to purchase another server recently, I hope I will get a better experience.
TO Dear eming :
I think 10tb.com provide a good service, but maybe I hope you will be better.
About my experience, you could check the ticket ID#24130306. And I want to place another order to 10tb, you could see the email I have sent to Tom and you yesterday.
Typically I don't post reviews on the forums but I guess I will go ahead with this one . We ordered our first server in November .
First off for those of you who don't know 10tb is under Midphase, which in turn is under UK2. I cannot have enough praise for UK2, Ditlev is an amazing CEO who will help just about anyone and truly does care about every client getting the service they deserve. I have always seen UK2's offers and usually wrote them off for being too good to be true, most recently they had the 10 deals for the birthday special and had the 100mbps unmetered Atom server for an amazing rate (99 GBP if I remember correctly). But anyone who believes their offers to be to good to be true should dismiss that feeling, they do deliver on what they advertise.
Now onto the review of the services:
1. Ordering/Setup - Nick really helped me here and continues to help me when I have issues to this day. Sometimes the sales guys just forget about you after they make the sale, that isn't the way at 10tb. Whenever I have an issue that I am not sure about an e-mail to Nick usually has the right answer or gives me the contact I need very quickly.
Our first server was ordered and setup within a few hours, with absolutely no issues. These servers are at Softlayer's datacenter, which has a great process for deploying servers, and we had an amazing experience. 10TB gave us all the info we needed for using the private network and panel access for the server to perform plenty of task. You are able to do most the features in the Softlayer panel a normal client can do, except sales and support functions.
We have ordered a 2 additional servers from them in the past month and a half as well, setup within a timely fashin, for the most part. The most recent server had a good amount of addons and confusion in a few parts and got deployed in the wrong datacenter at first, but got redeployed in the correct one within a few hours. We were having some issues with the hardware and software and after not having too much luck with support on what they were responsible for I contacted Ditlev who found the right people and had the issue fixed very fast (thanks!) and haven't had any problems with that server since.
2. Server/Network- Anyone who has used Softlayer knows that they really have their network together, since we do internet streaming we are always looking for the best network we can use for the least amount of money. Going directly with Softlayer wasn't an option because of the rates they charge for bandwidth directly, so knowing that 10TB used Softlayer's network we went with them. It is the real thing, there isn't a difference between the network you are on with a direct Softlayer server and a 10TB server. They are on the same private and public networks. We haven't had any issues at all so far (TX Datacenter) with the network and couldn't be happier. Speeds couldn't be better . There isn't much to say about the servers themselves, besides the nice IPMI feature you get. It has helped to be able to use the console and reboot controls when things have gone wrong.
3. Support- Support has been pretty good at Midphase, sometimes just a tad slower then I would expect but not to the point where I would ever complain. Sometimes they seem to just forget about tickets when they aren't the most important things in the world (like minor sales questions) but if you really need to find the answer you can usually just e-mail someone and they will get the answer very fast. The support has been amazing on important issues like servers not booting and other issues.
Conclusion- If you need plenty of QUALITY bandwidth, there is no one that I have found that compares to deal 10tb provides and the people there that run it. The price can't be beat, and in reality you can sometimes get a more powerful server with more bandwidth at 10TB then you can get directly at Softlayer with 2tb of bandwidth.
Well, that was longer then I expected. Hope it helps someone make a decision if they are thinking about using 10TB or Midphase . Oh yeah, and UK2 has to be one of the best companies at acquiring companies and making them even better.
I have a 100 mbps unmetered dedicated server + cpanel = $425 in 10TB.com and I would like to hear if you guys can advice me on a better deal, I have seen lately great offers for less, so I wonder if I am paying more than the average for a 100 mbps unmetered dedicated + cpanel. I don't complain service is good, well theplanet was better but even more expensive.
I have an adult video site so all i need is bandwidth.
I appreciate your feedback on current prices and what i paid there. $425 for unmetered 100 mbps dedicated + cpanel is okay? paying a lot more? After all 10tb is a reseller, so should i go to another reseller that charge less?
Both are great companies which causes me to have a hard time deciding which to choose..10TB -Resold servers from SoftLayer, which is a plus -SoftLayer offers small to mid range DDoS protection if I am not wrong -Cost efficient -Reputable -And many more..Gigenet -Cost efficient -Owns their own datacenter -Offers a wide range of products and add-ons for a low cost/minimum cost -Solid SLA -Reputable -And many more..
I am also considering going for both, but I still need one of them for a start..
Personally I like 10TB more, for no particular reason, just liking it, but I can't resist what Gigenet offers too.. I wish to go for both too..
10TB.com seem to be offering servers at a decent price and I've emailed them regarding some sales issues and they replied in less than a minute! Its a few emails! Pretty fast response I suppose..
But regarding their reliability and support, how is it? Their servers are of low costs and they give 10TB bandwidth, which isn't cheap.
Since the 10TB traffic offers seem to appear from everywhere now, I thought it might be good to index what is actually the best offer out there right now.
The basic requirements for most high bandwidth sites are:
100Mbit or 1Gbit port, fully burstable with 10TB traffic limit Decent HDD drive, say, 250-500GB or low prices on upgrades $200/mo or less
After being with 10tb.com for months I decided to write a review of my experience so far.
A little about why i joined them: my main reason to moving from 10tb.com was simply because of it's amount of quality bandwidth backed by softlayer.com and the fact my 3 sites were outgrowing my 3 VPS's (knownhost and FDC).
Below I've rated each aspect of my 10tb.com experience.
Uptime: rating 9.8/10 Uptime has been great, the only downtime I've ever experienced in 2 months was 30min I believe.
Managed Support provided by Supreme Support: 9/10 The first month with 10tb.com I decided to get help with various issues like optimization and security hardening, for the most part it has been great, the only thing that annoyed me was the way some tickets were initially handled. For example sometimes if I requested help with something I'd get half an answer or a do it your self instructions.
Sales: 8/10 My sales experience was a bumpy one,this was because I had my server upgraded to a better special deal which required them to swap my physical server, in the process they issued me a total new invoice which i paid, this resulted in overlapping invoices and tons of confusing with tickets going back and forth and since the time zone difference between Australia and US is quite large this caused it to drag on even longer than it should have.
Although I rated it 8 I believe most people won't experience what I have so it should really be 9/10 -1 for response times for non US residents.
Hardware & Bandwidth speeds: 10/10 Nothing to say much here except everything has been perfect! simply quality stuff backed by softlayer that you can't go wrong with.
Value: 10/10 I've been checking offers on WHT almost daily and still do to this day,and I think I have one of the best deals out there. for $209 I'm getting a Quad Core Xeon 3220/8gb RAM/2x250gb/Cpanel/20GB NAS/ 10TB tier 1 bandwidth.
That about rounds my experience, I truly hope to continue with them and can see my self purchasing another server in the foreseeable future
After been with midphase/10tb for 11 months, things starting to get ridiculous.
this morning all my 7 servers are terminated, according to them it's due to "inability to act on the numerous amount of abuse complaints".
I use two servers for shared hosting, for the last 11 months, i only received about 4-5 DMCA complaints made to my hosting clients, all of complaints were taken care of in a timely manner.
I double checked that I didn't received any complaints for the past two weeks, the last one i received was last month and was taken care of.
I have filed a response to their "termination notice ticket" and called them 20 minutes ago, whoever was answering the phone says someone will look at the ticket, and yet no response to the ticket.
this is just sad, i don't know if i still want to stay with them after this.
I'm not using 100mbit line but I also can't tell you how much bandwidth are we using (graphs don't work now). Seems like we are using a little bit less than 300 gb/day.
We are a Free Image Hosting - FunkyIMG.com
To make it clear, we do respect laws but we usually have problems with some people uploading some s**t to our server (for example, CP).
As I'm almost the only one man to maintain that server (I do sleep sometimes or even can go on vacation) - I would like to kindly ask my new ISP not to take my server/ip down asap, but to contact me. With LeaseWeb and Ecatel I've managed to wipe all CP in several hours after report (and they gave me much more than 1-15 mins) even if I was in abroad.
We were hosted by PoundHost/UK once - and the server was taken down without any notification.. With other hosters everything is ok - even if I receive ~2 CP abuses a week.
So, suggest me a EU (I think NL, not UK) company with not very expensive shared 100mbit line and friendly people
Can I find something better than:
Quote:
HP DL120G5 Intel E2160 2GB RAM 2x250GB HDD 100mbit guaranteed unmetered dedicated port Monthly 139 Euro
HP DL120G5 Intel E2160 4GB RAM 2x500GB HDD 100mbit guaranteed unmetered dedicated port Monthly 159 Euro
Please do share if you know of a 10TB colo offer in either east or west. I know co-location is bandwidth-based but this is what we're looking for right now. Here are the requirements:
10TB (up and/or down) transfer on at least 100Mbps port
Good uptime history (BGP mix, A/B redundant power feeds, redundant hvac, etc)
Friendly crew (willing to help rack up 1U's if it's remote)
I'm in the market to purchase a handful of dedicated servers here in the next few months. I'm looking for the most "bang for the buck". And preferably don't want to pay more than $700 - $800/server/month. I stumbled onto 10tb, I've been doing a little bit of research, and so far have not found any negative reviews other then people trying to user their vps servers from outside the US and expecting 1Gbps speeds.
Anyway, I digress, their price tags are definitely in my price range. About $638 for an 8core server 2.26Ghz 12GB ram 2x250hdd, 100mbps unmetered. Best deal I've seen yet.
So far I like what I see with 10TB but i want to verify that I can expect to get the results I need. I've talked to support and they say it is dedicated bandwidth which means I can burst into 100mbps for long periods of time. I care about this more than anything. Most of these servers are going to need that connection, and I expect to max it out quite often. We plan on launching several game servers so bandwidth is definitely a necessity.
I will also be hosting our web-servers as well and will be looking to deploy load balancing when the time comes. So I would also like the ability have these servers in a private vlan.
Are there any 10TB customers out there using their 100Mbps unmetered plans with heavy loads? I know soft-layer has an amazing network. I just want to make sure this is dedicated bandwidth and I can loadup the port for days if needed. Without experiencing problems, server being shutdown, or extra fees coming into play.
I can probably expect to be at a normal load of about 60% or more bandwidth usage per server.
10TB really stands out to me because its on soft-layers network, and they have 3 different locations I can locate these servers. Which since we'll be deploying game servers is great to ensure low pings to all our clients.
I am open to looking at other hosts as long as they can provide me with the above requirements. I'm very interested in what 10TB costumers have to say.
it's come under my attention that dragonara.net has been ddosing me today since morning from the ip: 194.8.75.229
What's so ironic about it is that the ip is from a UK DDOS protection site so i'm expecting some email with their services in the next hour or so. Stay clear of them they are fakes and e-terrorists.
I've been getting VERY high packet loss to my VPS for around 10-15 minute periods over the past month or so (No patterns or specific times, totally random when it occurs) with my provider's Parallels Business Automation control panel reporting "Server is down" along with the VZCP on the node being inaccessible. I opened a ticket with my provider and they told me that they experienced a DDoS attack on the node my VPS was hosted on.
However, I get the feeling that they are giving me some crap to stop my pestering them about the packet loss all the time (I mainly use my VPS for providing VoIP services which use UDP so the packet loss is devastating).
Anyone got any views on this?
Also they keep offering to move me to a diffrent node but they say they can only do that by giving me a new IP address and I would have to backup all the data and restore it manually, myself. Any views on this as well?
I'm experiencing a significant UDP DDoS at the moment which is aimed at port 80 on my server, it's currently crippling Apache, but only on port 80, https (443) is fine. I've told iptables it drop UDP packets sent to port 80 and have also completely blocked most of the attacking IPs, this has helped, but the webserver is still periodically unresponsive.
we had a bad ddos to on of the sites we were hosting, the ip of the ddos was blocked in apf and iptables, but for some reason it still got through we had to have it blocked in the router, we installed CSF into our server hoping for a better firewall does anybody know why apf could not hold back the ip im open to suggestions,
I have got pretty big problems with my VPS, some of my sites getting DDoS'd a log. I have no idea why and who DDoSing them
I have csf, apf and DDoS Delfate installed but it seems they can't take those attacks down. I know for mod_evasive but it works only on small attacks, I getting pretty strong attacks
I need some way to configure csf better, what I need to edit in /etc/csf.conf to block IPs if the same IP trying to connect to server more that 10 times. I need everything what I could edit for csf to block IPs faster
About DDoS Deflate, he is configured to works with apf, can I configure it to works with csf and how? How to configure DDoS Deflate better, to block IPs faster
Also, another problem with csf is that when I restart csf(service csf restart) he unblock all blocked IPs and I have to block them again
How to see blocked IPs by iptables?
I running lighttpd at the moment but I thinking to change it with Litespeed(free edition), what do you think about it?
I hope I will get some help here. Aslo,would be interesting to hear how do you guys protecting your servers from DDoS(if you getting DDoSed
we have a 100mbut connection and with a normal traffic we use about 40-50mbit but from friday seem that we are under attack this is the stats from the fastethernet
inbound 20427 ucast pkts/s
outbound 5547.5 ucast pkts/s
inbound 85793.9 Kbit/s
outbound 8211.98 Kbit/s
we have reach also for 4 hours 100mbit and all the server was offline, we have contact the datacenter and they say that not is a ddos attack because the traffic come fom our server and not from outside the net, so look as we have a hacked server that is making all this traffic, how can w found the problem? we have about 130 server on this connection
Hey guys If there was a way to have the ips of the dedi change constantly would this help prevent ddos attacks or would there be no difference if the domain was being attacked.
I have a problem with a customer. For the last 48 hours he has been receiving a massive DDoS at his server. I tried blocking the darn IPs but they keep coming and with several hundreds of connections each:
Apache has over 14000 connections. I tried using mod_evasive but didn't do anything and the server has been out without httpd for hours now. Any advices? This is a Hsphere server (I hate it personally) with 4GB RAM and a dual optero 246. I have the mexclients setting at 550.
I have a windows server, and today it has a large inbound traffic, so I tried to disable all web service, and after that, the result of netstat -an shows no connection at all, but the server still has large inbound traffic,