Telephone System With Authorization Code

Aug 29, 2007

if any of you knew a telephone system where callers can be asked to enter a authorization code before being passed on to an agent.

Callers would only be allowed to move on if they type in a code that is matched in a database.

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Jul 30, 2006

I'm having trouble with dreamhost at the moment. From 7pm PST my site was down and it is till now which is 10 hours and i'm losing money

I've message them 4 time throught the support email thing but they haven't replied.

the problem i'm having with my website strange, i get this error message

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

but if i press refresh it does the job, some of the content inside work but some does and it will give you that text again. Anyone suggest what is the reason for this? My other friend who are hosted with dreamhost are fine but accept me. maybe it's on a differnet server that's why but if my site is down i'm expecting to lose around 300usd .

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May 5, 2008

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Jul 7, 2007

when I try to send Email from horde I have this:

PHP Code:

There was an error sending your message: Failed to add recipient: xxxxx@hotmail.com [SMTP: Invalid response code received from server (code: 451, response: Temporary local problem - please try later)] 

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Jan 25, 2007

I have folders / files on my website that I want people to be able to access, but when I try to access them via a browser I get a login prompt, "Your not welcomed here", and a 401 Authorization Required page. How can I make it (using SSH or FTP) so that these files are viewable from the browser? My server is running Fedora.

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I use Plesk 11.5.3 and have a problem with adding new customer. When i have add a new customer and type the domain in my browser, I have to authorisize, but I haven't set up a protect folder know. What's wrong with my plesk? I think this is a permission problem with IIS. 

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I just finished to migrate my Plesk 10.5 to 12 and everything is great now.

I just have a little problem with SMTP authorization.

This option, if i'm not doing something wrong, is located on Mail Settings and especially in the section "Relay options". I ticked "authorization is required" and "SMTP".

But when I try to check it on my email client, I can send emails with or without the the SMTP authorization option on the email client.

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Aug 4, 2014

After upgrading to plesk 12 over the weekend. None of my mail users can authenticate.I'm receiving quite a few error messages such as this for my ipmap users

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courier-imapd: LOGIN FAILED, user=bstewart@mwfbooks.com, ip=[::ffff:69.176.116.106]

I've tried running mchk --with-spam command. But it hangs at the mail_auth_dump for several hours. Checking the cpu on that command and it is sitting idle.I've tried running the mail_auth_dump.worker manually and no better luck. Still nothing on the screen just hangs as if it's asleep.

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List Of Good Hosters With Good TELEPHONE Tech Support

May 6, 2008

I'd like to start an ongoing thread here listing the 'Good Hosters with Good TELEPHONE tech support'. In other words, out of the 1,000s of host companies, this may cut it down to less than a dozen.

( And for all you Hosters out there who really want your company to grow, and want to know how, - it's easy: just read here.)

Good telephone support is the #1 ultimate requirement, because:

-It's a lot faster and easier for both the user and the host company, because you can state and answer all questions and clarifications on the spot, you don't need to continually pass new emails with new questions and clarifications, back and forth for days on end, until the issue is solved. It saves tech time and user's time. And saves a lot of nerves.

- It's the best way to sort the good guys from the bad. A bad company isn't going to bother to answer the phone, - or will make you wait way too long, - because they are likely getting endless complaints. The good guys are always ready to answer the phones, with a friendly voice, - because they really WANT to please the customer.

- If a company can't be bothered to pick up the phone, we can't be bothered to even consider them. They're a joke, and so won't be listed here on this thread. (So, before adding or listing any Hosters here, please verfify that they do have Good, quick, friendly, telephone support,; ideally 24/7, but 9am to 10pm might be acceptable, if it was supplemented by some emergency contact.
AND:

- Hoster ALSO needs good EMAIL support (and preferably, Chat online, extended hour availability). (I spend a lot of time overseas). It sems all emails should get a non-automated response within about an hour, - and then support should jump on fixing any problem.

I only need support a few times a year. To answer some questions, or fix a problem, or do an install. That's lesss than 1 hour total, so any company paying maybe $18/hour tech support should be able to handle this. It IS reasonable to charge a custm for extended calls, beyond say, 90minutes a year, IF you don't count the 80%? Of times an issue is the Hoster;s fault of stmg gone wrong, and don't count the 'hold' times.

ALSO IMPORTANT:
- Uptime
- site Speeds
- Monthly plans, no contract (Only a dishonest host will try to force you into a contract, where they can then ignore you.)
- Reasonable price. (? Maybe $12 to $18/month for a basic business site. We don't need massive bandwitdths, - we all know that's an overselling scam, and can't ever be delivered.)
- a good upgrade plan of bigger options. Maybe even VPS.
- Dedicated IP, and availbility of SSL
-PHP 5, mysql, phpMyAdmin, etc
- cPanel ( Some Hosts are using problematic panels, like Hsphere, which are slow to load, slow in operation, require many more clicks, have too many options, spread apart on many separate pages. Time is money, and this really slows down the ability of a small business to manage his own site in effective time. For example, one WHT user wrote somewhere: "I don't feel that HSphere's interface is nice at all, although I have worked with cPanel and DA all my life... I just found it to include un-necessary features or split features up in to different hard to find pages, such as backups - mysql backups you had to find on a completely different page than file backups, and then there were options to have it in the home directory or server-end backup, in which then you had to wait a good 10 minutes before it was ready. cPanel, just hit backup and hit download and instantly it does everything you need...".

I have used several hosters. Currently on Aplus.net and Godad, which have phone support, and mediocre service.

My LIST So Far:
- Liquidweb: a very impressive company with good, 24 hour support. But to get dedicated IP, you need to go with their $25/month plan. Yikes!
- NewIdeaHosting.com. A very small company. My call was returned, and the owner chatted with me for an hour on the phone! Plans have small bandwidth, but promises No overselling, and personalized attention. Extra $5 for dedi IP. He specializes in Small business sites, and small eCommerce sites. He has only 250 accounts, on 3 servers. He rents servers from the Equinox data center of Chicago. Seems exceptionaly honest.
- MegaHosters. Excellent phone support and WHT reviews. But company was taken over by another company, and so may well go downhill in future. Another problem: uses Hsphere.
- Steadfast. Has a good rep on WHT, and seems impressive. Tech answered the phone immediately, but they say they prefer emails. Sales phone has limited hours. Good price on $20 SSL. But, uses Hshhere.
- JodoHost 24 hour phone. But, uses Hsphere. An Indian company with office in Florida, and good rep. I like the idea of outsourcing phone support, if it makes it more available and affordable. But, the accent on the phone was very hard for me to understand, so maybe this might not work.....
- Hostgator. Yes, it's a big overseller, but seems to get good reviews/results anyway, and good phone support.
- ? ThePrimeHost ?? Mostly good WHT reviews; some dissenters. Site says 24hour phone, but when I called on several nights, no one ever answered...
- Can anyone add to this list? Please list only hosts that meet the above minimum requirements of phone support, etc. Especially useful is hosters you've tried.
TO AVOID:
- Avoid Arvixe. I had a horrid experience with them, here: [WHT forum]:/showthread.php?p=5097822#post5097822
- Avoid WebHostingBuzz. This company never returned my phone msessage inquiries.

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Oct 13, 2008

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Apr 9, 2007

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If I load a php file on browser, it gets loaded, but in HTML source I can see php code.

If I run in SSH "php info.php", the php code gets runn and normal output is generated.

I checked these lines in httpd.conf:
LoadModule php5_module libexec/libphp5.so
AddModule mod_php5.c
AddHandler application/x-httpd-php .php .php4 .php3
AddType application/x-httpd-php .php
AddType application/x-httpd-php .php4
AddType application/x-httpd-php .php3
AddType application/x-httpd-php-source .phps
AddType application/x-httpd-php .phtml

"php -v" returns:
PHP 5.2.1 (cli) (built: Apr 9 2007 10:38:29)
Copyright (c) 1997-2007 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies
with Zend Extension Manager v1.2.0, Copyright (c) 2003-2006, by Zend Technologies
with Zend Optimizer v3.2.2, Copyright (c) 1998-2006, by Zend Technologies

On php.ini I have:
; Enable the PHP scripting language engine under Apache.
engine = "On" ;engine

I use long tags ("<?php").

I recompiled Apache and PHP few times, both from WHM and from SSH. I reinstalled Zend optimizer.

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The module currently returns a 503 error, that's what the module's author set it to do. 503 is a temporary error, which is good, but it implies that the problem is with the server, which seems somewhat inaccurate to me.

I was thinking a 409 would be good, with text saying that the request conflicts with the per visitor connection limit for the requested resource. Ideally the browser would display the message and people would know to reconfigure software or wait for existing connections to complete before resubmitting the request.

One of my co-workers here says that at least people understand the "server busy" error and they won't understand the "conflict" message.

Someone else says most of these errors will come from folks using http 1.0 and the 409 doesn't exist at that level of the protocol, so they won't get anything more than a generic "error!" type of message.

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