Resellers Are Not Permitted To Create Subdomains Of The Server's Main Domain

Mar 29, 2008

Whenever I try to create a user account I get the following error

Sorry, resellers are not permitted to create subdomains of the server's main domain

My server domain is www.domain.com and reseller is trying to create a user account like new.domain.com . It was working fine a few weeks back but I think since I upgraded the cpanel and whm, it doesnt allow creation of accounts anymore.

Could someone help me to fix this error please?

I own the VPS and the reseller and all other accounts.

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