Powweb :: What Do You Think?

Oct 12, 2005

Does anyone have any experience with www.powweb.com?

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PowWeb And Lunarpages?

Jun 16, 2006

Anyone got any recommendations on these two hosts?

PowWeb seems to offer a lot of storage, whats the catch?

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Anybody Tried Midphase Or Powweb Please?

Feb 24, 2006

Looking for more webhosting for different sites: I was wondering if anybody had any opinions on Midphase or Powweb please. I have researched them both throughly but would be interested to know what the latest opinions are on them.

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My 5 Year Review Of Powweb

Oct 19, 2007

I have had several accounts with Powweb for 5 years now and I thought I would write a brief review of them:

BEFORE

I originally went with Powweb 5 years ago based off of a referral from a friend. At the time, the “shared hosting environment” isn’t quite what it is today. For the first several years, I experienced trouble free hosting (for the most part) and truly felt as though I was “getting what I paid for.”

Powweb, back then, was a privately owned company based out of California ( I believe) and I usually got the impression that most of their employees truly cared about their customers and the quality of service they provided. What made them semi-unique at the time, was that they offered only a “one plan solution” (they didn’t offer multiple plan types) and the simplicity of their business model worked well for most.

Powweb was also unique in that they offered community forums which were pretty “open” and it truly allowed customers to discuss problems and issues with one another. A few years ago, they transitioned from private dedicated servers to a clustered environment and that did bring along some hard time, but they got it under control eventually. Overall, I was satisfied with the service.

NOW

A year or so ago Powweb was bought-out by Endurance. If you do not know anything about Endurance, they are a very large web-hosting company which has acquired several other large shared-hosts over the past few years.

Once Powweb was purchased by Endurance, the quality in service immediately decreased. Part of what Endurance does with most of their acquisitions is to assimilate them into their fold. This was a very shaky process and nearly everyone experience a large amount of downtime.

Additionally, Powweb is now plagued by horrible MySQL issues where the service is nearly completely useless. For the past year, Powweb has been either unable or unwilling to fix these issues. It can often take several minutes for even the most basic of queries to run. Any dynamic type of an application: forums, blogs, CMS, are usually rendered completely useless.

To make matters worse, Powweb continues to aggressively advertise these resource heavy applications and then ask for patience as they attempt to get their issues fixed. It has been about a year now, and still it is not resolved. Much of these issues come from the extreme overselling that Powweb does. Nearly every day, all websites (even static ones) come to a complete crawl.

Calling customer support is also a waste of your time. 95% of the time, you are met by a rude person who simply tells you “well, it seems to work for me” or that “we are aware of the problem” (at best). Opening support tickets is also usually not helpful. Tickets are often closed without any contact with the customer and it is very common for them to “give you the run-around.”

I have been told by support several times to keep an eye on the forums for updates on issues and whatnot. Then, if you go to the forums and attempt to get any information from there, you are told that ‘these are only user-helping user forums’ and that you can’t get any official help there, though customer support told you to go to that very place. Additionally, Powweb’s staff practices extreme censorship of the forum and it is common for negative remarks to be removed or posts completely deleted, many times without any acknowledgement of the act.

In addition to the MySQL issues, Powweb also experiences frequent “lock-ups,” CGI issues, email issues, dns issues, and so on and so forth. The list of problems that has occurred over the past year is literally too long to remember.

In conclusion, the Powweb of new is nothing like the Powweb of old. This new Powweb is controlled by an over-selling giant (Endurance) that is only concerned with the number of accounts as apposed to the quality of service. While certainly any business related site should not be in such an environment at all, I would even suggest that people looking for a host for hobby related purposes stay clear of powweb – it’s that bad.

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Powweb Raises Rates

Jul 23, 2008

Even though it is not mentioned anywhere on their web site, powweb billed me $8.77/mo instead of the advertised $7.77. I asked about this in their forum and that << removed >> Ian promptly deleted my post. Has anyone else heard about this?

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Powweb Charging Loyal Customers More...

Jul 11, 2008

Powweb's regular monthly charge is $7.77... Long term customers have been paying this for years, and it's still the price listed on their main page. It's even the price new customers will pay...

However, existing customer for some reason now have to pay the undocumented price of $8.77 a month.

Way to treat your existing customers! Charging them more for no reason other than they've been loyal!

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FatCow, Dot5, PowWeb, IPower: One In The Same!

Aug 5, 2008

I found out today that FatCow, Dot5 Hosting, PowWeb, and iPower Hosting are all part of the smae hosting conglomerate. The parent company is called Endurance International Group. It seems that the companies have gone out of their way to make their connections unpublished, which is very misleading to their customers. However, I recognized some similarities of their websites, and spoke with a representative over the phone who admitted that they were all connected. There are probably other companies too, but they wouldn't give out any more info.

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Powweb Live Technical Support

Sep 5, 2008

The sales Live Support of powweb is great but after signing up an account with them, the technical support seems to be very bad.

I need to wait more than one hour to get a support staff.

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Is Powweb And Dot5hosting Owned By The Same Owner? Or Are They Diffrent?

Apr 11, 2008

I'm looking both at powweb website and dot5hosting and the products page look exactly the same with different colors. Are they owned by different owners, or do do their pages just look the same?

Here are the links ....

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Go Daddy Domain W/ Powweb Hosting Problem

Mar 6, 2007

I just registered a .info domain with GoDaddy for $0.99, and have the nameservers set up for Powweb, and my htaccess also setup; however, going to "mysite.info" works, but typing "www.mysite.info" does not work. I do not have this issue with any other of my domains. Any ideas?

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