do you have any problem server offline till yet?
they wrote message on their site that it would take maximum 4 hours for moving server to our new DataCenter.
Now its more than 35-40Hours server are offline no response from their support team.
m really fed up with their services.
Virpus = Ticket 11 days old, started working on issue 6 days ago, no word for 4 days!
Thats Virpuss customer service and its plain silly.
I guess you can fugure my account expired with servage.
but to tell you the truth, I am so P OFF at them
I opened a ticket on my last day and asked if I can move it from 14 months (that I started with) to a 6 months renewal because I could'nt afford to pay the £74 they wanted, and apologised for this. They said I'd have to pay the 74 pounds first and then change my billing to 3 or 6 months.....
I replied saying can I then pay a sum now and a some next week. as I don't have that with me at the moment but wednesday 9th April I wil be able to remew it all
They replied with:
"Hello Ahmed
there is 14 days grace period for customers before account gets suspended."
So I thanked them very much, because like that, instead of paying in installments, I can just pay them the whole amount before the grace period was over, otherwise I would've backed up my data and moved it another server, or on my computer till I remew the whole amount....
5 days later (today), I log on to my account, and it has been suspended as I hav'nt paid for 5 days...thats 9 days before the "grace period"
and now all my domains have this dirty suspended page that they have, and I bet I lost half my members and customers like this, as when I see this page on any domain I enter I never go back to it!
I say to my self its my falt, I should've paid when I had to.....but money was tight, and I told them....and they gave me the 14 days, I did'nt ask for anything, but I thought backing up all my sites and my webdriver that I have with them would take me ages, plus the pages have alot of content that would be a hassle, if I have a "14 days grace period".
This is the first time servage have lied to my face, and not by answering a question with yes or no, by saying a feature they have that does'nt exist and but wednesday I bet all my customers and members would've found somewhere else to hang out, as I only contacted them through the mail server on the site and my forum, now I can't even right "we will be back soon....don't go away",
I thought I warn you guys about this grace, if you have an account with them make sure your ready to renew before it expires, and don't believe most of the stuff that they say.
OMG, I used to promote for these people, and tried hard to always say good stuff about them, you see my sig, it was a promotion for them with a coupon code (that I dredfully apologies about to the administration for not reading the rules properly), and I get in return a lie straight in my face with no warning and no way of accessing my database what so ever.
Just be warned Guys, don't believe everything they say to you and backup all the time because you never know why they suspend your account.....even if your on thew right track
I have two dedicated linux servers with the planet and about an hour ago as I was testing a site on one I noticed it got terribly slow. I'm lazy sometimes and just assumed that I could fix the problem with a reboot so I went typed in the control panel address that ThePlanet.com uses for clients.
Behold, nothing. The site won't load and I noticed that theplanet.com won't load either. I am able to access my site still but its very slow, is anyone else noticing this? Is it a problem with my ISP?
My site - [url]
ThePlanet - [url]
I plan to set up offline backup on my old dedicated server. And old stuff might get problems so...
According to the info in DirectAdmin I have used aprox 14Gb space on the server, and I do not think of adding much more on it in the nearest future.
If I subscribe to a offline Backup service would it be a one to one ratio on the space needed, or should I calculate more or less space than I actually have. I see some offers 10Gb and others 15Gb packages as starters.
It looks as most people use rsync? Can it be set up with compression of the files, or would an ordinary backup be better/easier to restore. I'm here thinking not only of a full restore of the server but also on restoring of an single account/domain.
What about Databases? Are they easily backed up/restored as well?
I am wondering if anyone else has downtime with Versaweb just about 15 mins ago. I got 2 servers there and both are offline.
Also website for Versaweb is offline as well, so is support area.
I wondering if anyone has information reguarding this?
I've had good luck with host so far in past, this is frist time
i've had this sort of issue.
Our servers will be offline next week for some hours (8 hours or more)
Is there a way to setup our DNS to send users to another server/domain (www2.mydomain.com) while first domain/server is offline?... like MX email setup... if first mx is down, try the second... ando so on... At least to show some message...
If DNS setup is not the solution what should I do? Change DNS Ips some hours after servers go offline? I guess this is not the best solution because DNS takes time to propagate...?
My server keeps going offline after hours of it been stable. I believe it is DoS attacks but I'm really unsure how to block them, would I need to get a firewall? if I do would this help the problem?
View 6 Replies View Relatedi have a vps with futurehosting company and all is down,my websites,the support..
anyone have the same problem?
my site <<snipped>> is not opening,
u can see here [url]
DNS server is offline
i hav vps from fdcservers
i ve bought $10 Godaddy GC from them but they are not responding.
I ve send them 3 tickets and didn t get answer.
I don t know what to do,i need that GC.
about Email Offline Service, who can recommend for me and intro some link to teach me about that.
This email offline service is use catch-all funtion to work. I have tested with my VPS and installed kerio mail software to test. It worked okie but i have a problem . My customer can't check bandswidth and space mailbox of them when they were using my service/monthly.
Now i need a control panel that can manage BW and space of account used to in monthly. Don't need control panel look like plesk, CPanel, HELM, HC...because it's full of funtion but so expensive..
We've been kicking around the idea here of beginning courtesy calls to self-managed clients whose servers become unreachable by simple ICMP. I imagine most of our self-managed server clients don't know it, but we actually monitor about all of these servers already as to more easily track if there are any issues effecting just a small segment of our network; and we we certainly have the resources with people at our main office watching those monitors at all hours, so one starts to wonder- why not just let clients take advantage of that?
As logic would have it, we're getting a phone call anyway if a server becomes unreachable by SSH or RDP; and really, despite the fact that just about every hosting review I see is 95% talking about how fast they got their initial service.. the amount of time they can keep their server is working seems to be what's really important to people, so why not give an admin a head-start on an issue by having someone at the data center call you?
We thought about that question a lot, and started to realize there are quite a lot of assumptions we were making. For example- what if it's just a dev server; do you really want a call at 3 AM to let you know a script went in infinite loop? Or you have a firewall up that doesn't respond to ping? (we'd only call once before taking note, but all the same). What about our server resellers that are just disabling a power port until they have a new client?
Then the idea of allowing clients to choose at signup comes into play- and we don't really want to set high monitoring expectations on self-managed servers. We understand that a good % of clients know what they're doing and can take care of their own server administration well, but a good % more would be posting a 10 page thread flaming us right here and all over the internet about how we ruined their life by not restarting their software daemon on a server that we don't even record root access to (that genre of general discussion is already a pretty popular one on this board without us arbitrarily raising self-managed server expections).
Anyway, if it were your server, what would you want a provider to do?
I have a situation where if domain2 or domain3 is offline, people visiting them will get redirected to domain1 (since domain1 is the top of the hierarchy in the virtualhost). If I type in the IP address 11.22.333.44, I get redirected to domain1. I don't want this to happen. I rather have it show an error page or something instead. Am I missing anything? Here's the sample from my httpd.conf file:
Code:
NameVirtualHost 11.22.333.44
<VirtualHost www.domain1.com>
DocumentRoot /home/domain1/public_html
ServerName domain1.com
ScriptAlias /cgi-bin /home/domain1/public_html/cgi-bin
</VirtualHost>
<VirtualHost www.domain2.com>
DocumentRoot /home/domain2/public_html
ServerName domain2.com
ScriptAlias /cgi-bin /home/domain2/public_html/cgi-bin
</VirtualHost>
<VirtualHost www.domain3.com>
DocumentRoot /home/domain3/public_html
ServerName domain3.com
ScriptAlias /cgi-bin /home/domain3/public_html/cgi-bin
</VirtualHost>
WiredTree support offline during weekends?
I have 2 open tickets and they haven't been replied to since Friday night. Their sales live support seems to be away all weekend as well (I'm not sure). I'm not complaining or anything, I was just wondering if they don't work at all on weekends?
I resell hosting and for the first time in 10 years, the hosting company's servers have gone down and my clients sites are currently down, including email (ouch!).
Any experience with this or suggestions on how to communicate and rectify the situation with my customers? None of them are doing major ecommerce so I don't think there is a significant loss of sales, but regardless, their site is down. I take pride in providing great service and want to be straight up with them and more than fair.
I was thinking of extending their current hosting and acquiring a backup host in the rare event that this happens again so at least their site will be live, even if email is not.
Does anyone know where the seek order information is located on an apple iphone. I installed lighttpd on the mobile, however I can only see localhost when I'm online.
View 2 Replies View RelatedI have a dedicated server with burst.net and it's been pretty good, well, it was, but more recently I've found it seems to be crashing every day, at least once. On the server I have created 2 VPS's, both have cPanel installed, however every day I am receiving emails from my server telling me that cPanel has crashed and the server has to have been rebooted, which seems odd.
I've contacted cPanel support before, numerous times now and everytime they tell me that they're looking into it, they update cPanel but the problem persists.
has anyone got any experience with this?
Server information:
2048MB Ram
2.8GHZ processor
centOS 5
hyperVM
Each VPS Has 1024mb ram assigned to it, and it doesn't seem to be a problem with ram that is causing it, because the VPS's never use more than 200MB of ram each. Each VPS was created in hyperVM with the "OpenVZ" type selected. Could there be a problem with my server, as in, hardware, or is this a software problem? Has anyone been through this experience before? I'm mighty confused about what's going on.
Randomly my server goes offline. There is no pattern to this. It can be fine for weeks then have 5 issues in one day. I have to restart Apache and it all come back on.
I'm not sure where to start to look for errors as I'm not that experienced.
Server Info
Windows Server 2008 R2 Standard Edition
PHP Version5.4.9
Apache VersionApache/2.4.1 (Win32)
MySQL version 5.0.10
I am trying to find a piece of software that will allow me to mirror the online files of my companies domain. There are a number of contributers to the domain, so files are not stored offline in one location. I want to create an exact mirror of the contents that perhaps I schedule to mirror once every week.
I cant seem to find anything that would allow me to do this.... can anyone point me in the right direction?
new Cisco 2960 switch keeps going offline every 12 hours.
I will power cycle it, then about 12 hours later it goes off again. This is a brand new switch.
There was a black out recently and our UPS didn't kick in properly. The server was turned back on and the workstations logged in the domain controller. When running Outlook I noticed it wasn't receiving any emails. I tried to open an old message and it said:
"Can't open mail"
Also I tried to delete one of the spam messages and it came up with an error some thing like cannot delete and it may be moved some where. Outlook came up with errors like:
Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'"
I also noticed some Calender events won't open. I now suspect some thing wrong with Exchange. I googled around and it seem to be related to "Offline Address List" problems. I tried a registry fix:
"Create DWORD "OAL post full if diff fails" CurrentControlSetServicesMSExchangeSAParametersOAL post full if diff fails' and setting it to 1 on this server. When OALGen next generates the offline address list, clients will perform a full OAB download. After that time, the registry key should be removed to prevent further full downloads."
Restarted the server then went to Exchange System Manager, Recepients, Offline Address List and right click on Default Offline Address List then clicked Rebuild. I checked Event Viewer again and saw some error messages:
WARNING: OALGen encountered an error while generating the binpatch.oab file for differential downloads of address list 'Global Address List'. Clients will not be able to incrementally update to the new version of the offline address list, they will perform a full download instead. This is normal if this is the first time this offline address list has been generated. Check other logged events to see if this is a serious error.
- Offline Address List
ERROR: OALGen encountered error 80004005 (internal ID 50303dc) accessing the public folder store while generating the offline address list for address list 'Global Address List'.
- Offline Address List
2 x ERROR: OALGen encountered an error while generating the changes.oab file for version 2 and 3 differential downloads of address list 'Global Address List'. The offline address list has not been updated so clients will not be able to download the current set of changes. Check other logged events to find the cause of this error.
If the cause of the problem was intentional or cannot be resolved, OALGen can be forced to post a full offline address list by creating the DWORD registry key 'HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesMSExchangeSAParametersOAL post full if diff fails' and setting it to 1 on this server. When OALGen next generates the offline address list, clients will perform a full OAB download. After that time, the registry key should be removed to prevent further full downloads.
- Offline Address List
2 x ERROR: OALGen encountered error 80004005 (internal ID 5020114) accessing the public folder store while generating the offline address list for address list 'Global Address List'.
- Offline Address List
Im having a problem where local authentication will not work when when the configured LDAP server is unavailble. When the ldap server is online I can authenticate fine against ldap and local file. However, when the ldap server is offline, I cannot authenticate with the user1 account. The browser just sits at a blank screen.
Ive searched a lot on this and found many examples, all very similar to my config below, but I still cannot failback authentication to local file when ldap is unavailable. Im running Apache/2.2.10. I have also tested this on 2.2.16 with the same results.
=======.htaccess==========================
AuthName "Server Access"
AuthType Basic
AuthBasicProvider file ldap
AuthUserFile /etc/apache2/htpasswd
AuthzLDAPAuthoritative off
AuthLDAPURL ldap://ldap.domain.com:389/OU=Users,DC=domain,DC=com?sAMAccountName
[Code]...
Is there any way I can download Plesk admin manuals for offline use?
View 1 Replies View RelatedI am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.
One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.
I run a centos 6 plesk 12 server with around 7 domains.All runs perfect untill a 3 hours ago. The server was offline.After reboot plesk starts up without a problem but the sites keep offline. While httpd and mysqld and psa runs perfect.Also cannot find error messages in the messages, error_log or anything. How to proceed debugging?
View 2 Replies View Related