I resell hosting and for the first time in 10 years, the hosting company's servers have gone down and my clients sites are currently down, including email (ouch!).
Any experience with this or suggestions on how to communicate and rectify the situation with my customers? None of them are doing major ecommerce so I don't think there is a significant loss of sales, but regardless, their site is down. I take pride in providing great service and want to be straight up with them and more than fair.
I was thinking of extending their current hosting and acquiring a backup host in the rare event that this happens again so at least their site will be live, even if email is not.
7. Enter the IP you found at "Server Status" and enter it at ws.arin.net to get the proper CIDR which you can easily add to your CSF deny hosts file (which is open in another window)
I just signed up for a shared hosting plan that uses cpanel and got a simple page up and running with no problems. I need to know if there are any steps I need to take as far as security. I have read info about password protecting directories but I'm not sure if that needs to be done on directories that are already there like /etc /mail /accesslogs or just ones that I create like /myimages for example.
I don't have visitors yet and don't think I will for awhile but would still like to take all precautions early and get them out of the way.
When I take delivery of a dedicated server setup with CentOS and cpanel; what is the first I need to do? Is there somewhere any tutorial how help beginners on the right way?
I have moderate experience in administrating. I recently got a quarter cabinet, and I have 2 servers in there.
I have registered a company name, as a domain which is currently hosted at GoDaddy (www/mail) (mydomain.com)
But I have installed centos5 on one server, and called it web1.mydomain.com, added the web1 CNAME in GoDaddy's DNS control. Even did an rDNS to it through my provider.
I have installed Webmin on it to help me add virtual servers (who will be my customers) And web1.mydomain.com has a mail server on it (Postfix). Might even put DNS on it. These virtual servers will send emails as well (as I'll be hosting them)
But for now, what will be my next steps in getting my mail server (or the main server) accepted in the web world, for example, I've done SPF records, and rDNS. But what else do I need to do so my email is accepted everywhere?
The virtual domains will be sending mail using the postfix, and ofcourse it'll mean they're piggybacking on web1.mydomain.com, so I guess I need to do stuff so email from web1.mydomain.com will be accepted worldwide.
I've been with midphase/autica on a $10 reseller plan for several years, but I think it's time for a change. I have a personal site, and 2 small business websites.
I think I'm just going to sign up for a shared hosting plan, as I really don't need the separate cpanel access for each domain.
These are the migration steps as I understand them. Am I missing anything?
1. Sign up with hostgator
2. Set up main domain and 2 other domains.
3. FTP over all files and folders, including mail folders.
4. Set up email addresses with new host
5. Go to my registrar (namecheap) and change the name server from old to new (that hostgator gave me).
Is that about it? Am I missing any critical steps? Mainly, I just don't want to miss any emails. According to the chat at hostgator, once I switch the name servers, the change should be instantaneous. True?
one of the worst things (in hosting) has happened. I received a notice this morning from lfd (configserver) that someone had logged into my server as root and it wasn’t me.
Unfortunately I didn’t notice it until eight hours later so I have no idea (yet) what happened during that period. Thankfully I don’t have any really critical data on the system that could have been stolen.
I’m in the process of restoring from a full system backup right now. After that’s done I’m going to look to see what the differences are between the files from the backup and that on the comprised drive. I’m not sure if I’ll get anything useful from the diff but hopefully I’ll find a clue as to how they got root access.
Then of course I need to get my server back up. However, I don’t want to do this until I’ve taken some steps to identify how the individual got in and take some additional preventative steps.
Here’s what I am planning on doing:
1) Check to make sure all exposed services are patched and look at some security sites to see if there are any known vulnerabilities for these services. Anyone know which sites are good to look at?
2) Change firewall to only allow ssh access from a couple specific IP addresses.
3) Disable root ssh access so I have to login via a different account and perform sudos, etc.
4)?
I’ll also look for a good server-hardening guide to see if there are some obvious things I forgot to secure.
Do any of you find folks have any other suggestions or resources that I should check out?
I have two dedicated linux servers with the planet and about an hour ago as I was testing a site on one I noticed it got terribly slow. I'm lazy sometimes and just assumed that I could fix the problem with a reboot so I went typed in the control panel address that ThePlanet.com uses for clients.
Behold, nothing. The site won't load and I noticed that theplanet.com won't load either. I am able to access my site still but its very slow, is anyone else noticing this? Is it a problem with my ISP?
I plan to set up offline backup on my old dedicated server. And old stuff might get problems so...
According to the info in DirectAdmin I have used aprox 14Gb space on the server, and I do not think of adding much more on it in the nearest future.
If I subscribe to a offline Backup service would it be a one to one ratio on the space needed, or should I calculate more or less space than I actually have. I see some offers 10Gb and others 15Gb packages as starters.
It looks as most people use rsync? Can it be set up with compression of the files, or would an ordinary backup be better/easier to restore. I'm here thinking not only of a full restore of the server but also on restoring of an single account/domain.
What about Databases? Are they easily backed up/restored as well?
Our servers will be offline next week for some hours (8 hours or more)
Is there a way to setup our DNS to send users to another server/domain (www2.mydomain.com) while first domain/server is offline?... like MX email setup... if first mx is down, try the second... ando so on... At least to show some message...
If DNS setup is not the solution what should I do? Change DNS Ips some hours after servers go offline? I guess this is not the best solution because DNS takes time to propagate...?
My server keeps going offline after hours of it been stable. I believe it is DoS attacks but I'm really unsure how to block them, would I need to get a firewall? if I do would this help the problem?
about Email Offline Service, who can recommend for me and intro some link to teach me about that.
This email offline service is use catch-all funtion to work. I have tested with my VPS and installed kerio mail software to test. It worked okie but i have a problem . My customer can't check bandswidth and space mailbox of them when they were using my service/monthly.
Now i need a control panel that can manage BW and space of account used to in monthly. Don't need control panel look like plesk, CPanel, HELM, HC...because it's full of funtion but so expensive..
We've been kicking around the idea here of beginning courtesy calls to self-managed clients whose servers become unreachable by simple ICMP. I imagine most of our self-managed server clients don't know it, but we actually monitor about all of these servers already as to more easily track if there are any issues effecting just a small segment of our network; and we we certainly have the resources with people at our main office watching those monitors at all hours, so one starts to wonder- why not just let clients take advantage of that?
As logic would have it, we're getting a phone call anyway if a server becomes unreachable by SSH or RDP; and really, despite the fact that just about every hosting review I see is 95% talking about how fast they got their initial service.. the amount of time they can keep their server is working seems to be what's really important to people, so why not give an admin a head-start on an issue by having someone at the data center call you?
We thought about that question a lot, and started to realize there are quite a lot of assumptions we were making. For example- what if it's just a dev server; do you really want a call at 3 AM to let you know a script went in infinite loop? Or you have a firewall up that doesn't respond to ping? (we'd only call once before taking note, but all the same). What about our server resellers that are just disabling a power port until they have a new client?
Then the idea of allowing clients to choose at signup comes into play- and we don't really want to set high monitoring expectations on self-managed servers. We understand that a good % of clients know what they're doing and can take care of their own server administration well, but a good % more would be posting a 10 page thread flaming us right here and all over the internet about how we ruined their life by not restarting their software daemon on a server that we don't even record root access to (that genre of general discussion is already a pretty popular one on this board without us arbitrarily raising self-managed server expections).
Anyway, if it were your server, what would you want a provider to do?
I have a situation where if domain2 or domain3 is offline, people visiting them will get redirected to domain1 (since domain1 is the top of the hierarchy in the virtualhost). If I type in the IP address 11.22.333.44, I get redirected to domain1. I don't want this to happen. I rather have it show an error page or something instead. Am I missing anything? Here's the sample from my httpd.conf file:
I have 2 open tickets and they haven't been replied to since Friday night. Their sales live support seems to be away all weekend as well (I'm not sure). I'm not complaining or anything, I was just wondering if they don't work at all on weekends?
Does anyone know where the seek order information is located on an apple iphone. I installed lighttpd on the mobile, however I can only see localhost when I'm online.
I have a dedicated server with burst.net and it's been pretty good, well, it was, but more recently I've found it seems to be crashing every day, at least once. On the server I have created 2 VPS's, both have cPanel installed, however every day I am receiving emails from my server telling me that cPanel has crashed and the server has to have been rebooted, which seems odd.
I've contacted cPanel support before, numerous times now and everytime they tell me that they're looking into it, they update cPanel but the problem persists.
has anyone got any experience with this?
Server information: 2048MB Ram 2.8GHZ processor centOS 5 hyperVM
Each VPS Has 1024mb ram assigned to it, and it doesn't seem to be a problem with ram that is causing it, because the VPS's never use more than 200MB of ram each. Each VPS was created in hyperVM with the "OpenVZ" type selected. Could there be a problem with my server, as in, hardware, or is this a software problem? Has anyone been through this experience before? I'm mighty confused about what's going on.
Randomly my server goes offline. There is no pattern to this. It can be fine for weeks then have 5 issues in one day. I have to restart Apache and it all come back on.
I'm not sure where to start to look for errors as I'm not that experienced.
Server Info Windows Server 2008 R2 Standard Edition PHP Version5.4.9 Apache VersionApache/2.4.1 (Win32) MySQL version 5.0.10
I am trying to find a piece of software that will allow me to mirror the online files of my companies domain. There are a number of contributers to the domain, so files are not stored offline in one location. I want to create an exact mirror of the contents that perhaps I schedule to mirror once every week.
I cant seem to find anything that would allow me to do this.... can anyone point me in the right direction?
There was a black out recently and our UPS didn't kick in properly. The server was turned back on and the workstations logged in the domain controller. When running Outlook I noticed it wasn't receiving any emails. I tried to open an old message and it said:
"Can't open mail"
Also I tried to delete one of the spam messages and it came up with an error some thing like cannot delete and it may be moved some where. Outlook came up with errors like:
Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'"
I also noticed some Calender events won't open. I now suspect some thing wrong with Exchange. I googled around and it seem to be related to "Offline Address List" problems. I tried a registry fix:
"Create DWORD "OAL post full if diff fails" CurrentControlSetServicesMSExchangeSAParametersOAL post full if diff fails' and setting it to 1 on this server. When OALGen next generates the offline address list, clients will perform a full OAB download. After that time, the registry key should be removed to prevent further full downloads."
Restarted the server then went to Exchange System Manager, Recepients, Offline Address List and right click on Default Offline Address List then clicked Rebuild. I checked Event Viewer again and saw some error messages:
WARNING: OALGen encountered an error while generating the binpatch.oab file for differential downloads of address list 'Global Address List'. Clients will not be able to incrementally update to the new version of the offline address list, they will perform a full download instead. This is normal if this is the first time this offline address list has been generated. Check other logged events to see if this is a serious error. - Offline Address List
ERROR: OALGen encountered error 80004005 (internal ID 50303dc) accessing the public folder store while generating the offline address list for address list 'Global Address List'. - Offline Address List
2 x ERROR: OALGen encountered an error while generating the changes.oab file for version 2 and 3 differential downloads of address list 'Global Address List'. The offline address list has not been updated so clients will not be able to download the current set of changes. Check other logged events to find the cause of this error. If the cause of the problem was intentional or cannot be resolved, OALGen can be forced to post a full offline address list by creating the DWORD registry key 'HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesMSExchangeSAParametersOAL post full if diff fails' and setting it to 1 on this server. When OALGen next generates the offline address list, clients will perform a full OAB download. After that time, the registry key should be removed to prevent further full downloads. - Offline Address List
2 x ERROR: OALGen encountered error 80004005 (internal ID 5020114) accessing the public folder store while generating the offline address list for address list 'Global Address List'. - Offline Address List
