Futurehosting Is Offline

Jul 27, 2007

i have a vps with futurehosting company and all is down,my websites,the support..
anyone have the same problem?

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My Review Of Futurehosting (futurehosting.biz)

Sep 18, 2007

I have been with Future Hosting since April of this year. I originally signed up during a promotion they had here on WebHosting Talk (for their Platinum Unmanaged Cpanel VPS).

My VPS was setup within a couple hours. Their support team was very helpful throughout the entire setup process.

For the months that followed, I had no major problems and everything was running great.

I would rarely experience an outage (in fact the only outages I experienced were due to network upgrades - and upgrades are a good thing). Future Hosting offered to do a free security setup on my VPS (which I thought was excellent - I didn't have to ask them, they asked me).

In the last month, I started to experience some slow downs on the VPS. Sometimes the slow downs were due to high load issues, the SATA hard drives, or a latency issue. I was setup on one of their Dallas servers when this was happening. Future Hosting offered to move my VPS to the Chicago datacenter. I read some posts on here that their Chicago servers are a lot better, so I accepted the offer to move the server. Jim from Future Hosting did the transfer and I was able to transfer all my web sites to the new server with ease. The speed difference moving from Dallas to Chicago was pretty dramatic. They also changed to SA-SCSI drives, and that makes a huge improvement (I believe Chicago and Dallas have the new drives).

In the end, the service at Future Hosting has been excellent. Support is great as well and their technicans are very helpful (especially Jim - great job). I recommend Future Hosting for anyone who wants a VPS. With the amazing prices they offer, and their excellent service, you can't lose.

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ThePlanet.com Is Offline

Aug 12, 2008

I have two dedicated linux servers with the planet and about an hour ago as I was testing a site on one I noticed it got terribly slow. I'm lazy sometimes and just assumed that I could fix the problem with a reboot so I went typed in the control panel address that ThePlanet.com uses for clients.

Behold, nothing. The site won't load and I noticed that theplanet.com won't load either. I am able to access my site still but its very slow, is anyone else noticing this? Is it a problem with my ISP?

My site - [url]
ThePlanet - [url]

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Offline Backup

Nov 10, 2008

I plan to set up offline backup on my old dedicated server. And old stuff might get problems so...

According to the info in DirectAdmin I have used aprox 14Gb space on the server, and I do not think of adding much more on it in the nearest future.

If I subscribe to a offline Backup service would it be a one to one ratio on the space needed, or should I calculate more or less space than I actually have. I see some offers 10Gb and others 15Gb packages as starters.

It looks as most people use rsync? Can it be set up with compression of the files, or would an ordinary backup be better/easier to restore. I'm here thinking not only of a full restore of the server but also on restoring of an single account/domain.

What about Databases? Are they easily backed up/restored as well?

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Versaweb Offline

Jun 27, 2008

I am wondering if anyone else has downtime with Versaweb just about 15 mins ago. I got 2 servers there and both are offline.

Also website for Versaweb is offline as well, so is support area.

I wondering if anyone has information reguarding this?

I've had good luck with host so far in past, this is frist time

i've had this sort of issue.

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Server Offline And DNS

Oct 13, 2007

Our servers will be offline next week for some hours (8 hours or more)

Is there a way to setup our DNS to send users to another server/domain (www2.mydomain.com) while first domain/server is offline?... like MX email setup... if first mx is down, try the second... ando so on... At least to show some message...

If DNS setup is not the solution what should I do? Change DNS Ips some hours after servers go offline? I guess this is not the best solution because DNS takes time to propagate...?

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Server Keeps Going Offline

Apr 1, 2008

My server keeps going offline after hours of it been stable. I believe it is DoS attacks but I'm really unsure how to block them, would I need to get a firewall? if I do would this help the problem?

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DNS Server Is Offline

Feb 1, 2007

my site <<snipped>> is not opening,

u can see here [url]

DNS server is offline

i hav vps from fdcservers

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Why Web4Africa Support Is Always Offline

Jan 19, 2009

i ve bought $10 Godaddy GC from them but they are not responding.

I ve send them 3 tickets and didn t get answer.

I don t know what to do,i need that GC.

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Email Offline Service

Jan 7, 2008

about Email Offline Service, who can recommend for me and intro some link to teach me about that.

This email offline service is use catch-all funtion to work. I have tested with my VPS and installed kerio mail software to test. It worked okie but i have a problem . My customer can't check bandswidth and space mailbox of them when they were using my service/monthly.

Now i need a control panel that can manage BW and space of account used to in monthly. Don't need control panel look like plesk, CPanel, HELM, HC...because it's full of funtion but so expensive..

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Offline Courtesy Calls

May 21, 2008

We've been kicking around the idea here of beginning courtesy calls to self-managed clients whose servers become unreachable by simple ICMP. I imagine most of our self-managed server clients don't know it, but we actually monitor about all of these servers already as to more easily track if there are any issues effecting just a small segment of our network; and we we certainly have the resources with people at our main office watching those monitors at all hours, so one starts to wonder- why not just let clients take advantage of that?

As logic would have it, we're getting a phone call anyway if a server becomes unreachable by SSH or RDP; and really, despite the fact that just about every hosting review I see is 95% talking about how fast they got their initial service.. the amount of time they can keep their server is working seems to be what's really important to people, so why not give an admin a head-start on an issue by having someone at the data center call you?

We thought about that question a lot, and started to realize there are quite a lot of assumptions we were making. For example- what if it's just a dev server; do you really want a call at 3 AM to let you know a script went in infinite loop? Or you have a firewall up that doesn't respond to ping? (we'd only call once before taking note, but all the same). What about our server resellers that are just disabling a power port until they have a new client?

Then the idea of allowing clients to choose at signup comes into play- and we don't really want to set high monitoring expectations on self-managed servers. We understand that a good % of clients know what they're doing and can take care of their own server administration well, but a good % more would be posting a 10 page thread flaming us right here and all over the internet about how we ruined their life by not restarting their software daemon on a server that we don't even record root access to (that genre of general discussion is already a pretty popular one on this board without us arbitrarily raising self-managed server expections).

Anyway, if it were your server, what would you want a provider to do?

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My Domains Get Redirected If They Are Offline

Jun 28, 2007

I have a situation where if domain2 or domain3 is offline, people visiting them will get redirected to domain1 (since domain1 is the top of the hierarchy in the virtualhost). If I type in the IP address 11.22.333.44, I get redirected to domain1. I don't want this to happen. I rather have it show an error page or something instead. Am I missing anything? Here's the sample from my httpd.conf file:

Code:
NameVirtualHost 11.22.333.44

<VirtualHost www.domain1.com>
DocumentRoot /home/domain1/public_html
ServerName domain1.com
ScriptAlias /cgi-bin /home/domain1/public_html/cgi-bin
</VirtualHost>

<VirtualHost www.domain2.com>
DocumentRoot /home/domain2/public_html
ServerName domain2.com
ScriptAlias /cgi-bin /home/domain2/public_html/cgi-bin
</VirtualHost>

<VirtualHost www.domain3.com>
DocumentRoot /home/domain3/public_html
ServerName domain3.com
ScriptAlias /cgi-bin /home/domain3/public_html/cgi-bin
</VirtualHost>

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Futurehosting

May 19, 2007

I finally bit the bullet and signed up for a VPS after my many years of dedicated hosting I signed up on Friday, and since I have had nothing but problems. Not sure if cPanel caused some trouble with apache, but apache wouldn't start, I think there were compile errors, as a httpd directory wasn't created and for some strange reason I had a httpd.old directory instead. I noticed something was wrong when i couldn't add accounts to cpanel..

After a recompiling httpd (apache) this was fixed. Then for some reason I couldn't upgrade the php version, it was on 4.6 and I need 5.x.. Its now Sunday. .php files are offered as downloads (not being passed through apache). I've asked many times to have the VPS rebuilt, as it seems to be one problem after another, but support seem to ignore my request and instead attempt to patch a fix.

I usually don't write these type of reviews, but I just needed to vent.

Hopefully this isn't a sign of things to come, hopefully they blow away my VPS and reinstall a new one from scratch. and hopefully no one else is going through this..

My Dedicated server runs out on the 30th, so I now have 10 days to fully set up my VPS. I hope that Futurehosting, pulls their finger out and just reinstalls the VPS , as there seems to be one challenge after another.

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Futurehosting

May 27, 2007

Just had to say, that futurehosting's support is top notch.

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Futurehosting

May 1, 2007

I had problem with my VPS on the last couple of days. Futurehosting staff said my site has caused high CPU and migrated my sites to other node and my files are about 30 gigs and it took 24 hours to move. After the move I noticed it's still the same ip, so I switch on my VPS and disabled and remove my image generating script and disabled image hotlink on my VPS to see if the CPU continue to rise. It still goes high up to 100%. I tried to restart the VPS and it still goes to 100% very quickly. Can anyone here show me how to check what exact thing is causing the high CPU load on SSH command? And what command is used to check the specifications on what my VPS has? eg memory, kernel, etc.

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FutureHosting.biz

Jun 28, 2007

I was searching for a good vps and i found this website. there offers was pretty good and i checked for a live chat and didn't get it. and then i wrote email and i got reply within 5 minutes. i asked for the time which they are taking to set up the vps. he said they will set up it within 3,4 hours. and then i purchased the server and i got all the access except WHM/cPanel within 5 minutes from the purchase. they installed WHM/cPanel 11 after half an hour and everything is fine. the server is up and running. and then when i tried to add a domain there was a error and i wrote a mail to their support. and then the same, they replied me within no time and their support is excellent. I Hope they will keep this support. i am a adiungo customer and they are only comes up once in a blue moon. even there websites( adiungo.com ) are down. i hope this will be a better place for me. if anyone have any comments, experiences or ratings about this team, let me know.

[url]

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WiredTree Support Offline During Weekends?

Mar 29, 2009

WiredTree support offline during weekends?

I have 2 open tickets and they haven't been replied to since Friday night. Their sales live support seems to be away all weekend as well (I'm not sure). I'm not complaining or anything, I was just wondering if they don't work at all on weekends?

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Best Steps When Resold Hosting Goes Offline

Jul 14, 2009

I resell hosting and for the first time in 10 years, the hosting company's servers have gone down and my clients sites are currently down, including email (ouch!).

Any experience with this or suggestions on how to communicate and rectify the situation with my customers? None of them are doing major ecommerce so I don't think there is a significant loss of sales, but regardless, their site is down. I take pride in providing great service and want to be straight up with them and more than fair.

I was thinking of extending their current hosting and acquiring a backup host in the rare event that this happens again so at least their site will be live, even if email is not.

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I3d.net Never Cares For Their Customer..! Offline From Last 2 Days

Oct 29, 2009

do you have any problem server offline till yet?

they wrote message on their site that it would take maximum 4 hours for moving server to our new DataCenter.

Now its more than 35-40Hours server are offline no response from their support team.

m really fed up with their services.

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Iphone Lighttpd-no Localhost When Offline

Feb 23, 2008

Does anyone know where the seek order information is located on an apple iphone. I installed lighttpd on the mobile, however I can only see localhost when I'm online.

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Server Regularily Crashes And Goes Offline

Aug 24, 2008

I have a dedicated server with burst.net and it's been pretty good, well, it was, but more recently I've found it seems to be crashing every day, at least once. On the server I have created 2 VPS's, both have cPanel installed, however every day I am receiving emails from my server telling me that cPanel has crashed and the server has to have been rebooted, which seems odd.

I've contacted cPanel support before, numerous times now and everytime they tell me that they're looking into it, they update cPanel but the problem persists.

has anyone got any experience with this?

Server information:
2048MB Ram
2.8GHZ processor
centOS 5
hyperVM

Each VPS Has 1024mb ram assigned to it, and it doesn't seem to be a problem with ram that is causing it, because the VPS's never use more than 200MB of ram each. Each VPS was created in hyperVM with the "OpenVZ" type selected. Could there be a problem with my server, as in, hardware, or is this a software problem? Has anyone been through this experience before? I'm mighty confused about what's going on.

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Apache :: Randomly Server Goes Offline

Feb 13, 2013

Randomly my server goes offline. There is no pattern to this. It can be fine for weeks then have 5 issues in one day. I have to restart Apache and it all come back on.

I'm not sure where to start to look for errors as I'm not that experienced.

Server Info
Windows Server 2008 R2 Standard Edition
PHP Version5.4.9
Apache VersionApache/2.4.1 (Win32)
MySQL version 5.0.10

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[REVIEW] Futurehosting.com

Mar 5, 2009

So I've been on a hostgator reseller account for a few years, and for the most part they were pretty good. Just recently they did a cpanel upgrade which hosed IMAP because I think they switched to dovecot, and IMAP SSL was mere impossible, always freezing my outlook client etc. That and finally wanting to have more control over the server I started my search for a VPS.

Of course, LOTS of reviews with different viewpoints on the different VPS offerings there are. What better place then to come here to see them.
Finally it came down to wiredtree and futurehosting. I finally pulled the trigger on futurehosting.

First glance, I was confused because I wasn't sure when my account was going to be created. I received a welcome email and when I tried to logon to cpanel, it wouldn't bring up a page. In the support chat they said to wait a few hours. After waiting a few hours I tried again but had cpanel errors, because the install was still in progress. See I'm the eager type, hahah so im sure if it was someone else they would have had the patience to wait.

Finally the server was up and running, me new to VPS started opening tickets with questions and "how to best case scenario" help. Just shy of 10 tickets [I would say under 10 minutes before a response was received], because I kept one question per ticket for easy tracking, and I was on my way to getting sites transferred using CPANELS built in transfer tool, which works flawless.

I have to hand it to futurehost, yes there were a few hiccups in the beginning, but it was WELL worth the move. Knock on wood.. I went from a 90ms response time on my old host to 7ms (Chicago DC woot)!

Support, I cannot hand it to ARUN (and the other staff) any better. He did a fantastic job resolving issues and response time was unbelievable.

I would recommend futurehost for those looking for a VPS. I'm still stunned by the quick responses in the support, so I know that when/if I do/did have/had problems it would be resolved instantly.

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Futurehosting Review

Jan 8, 2009

I purchased a VPS from Futurehosting at their Chicago datacentre back in October. They were running a special offering a 40% lifetime discount, with additional ram and bandwidth.

The additional features are nice but probably overkill for my needs. Who really uses all the bandwidth they say they need!

Server was the Platinum cPanel, that comes managed for $35 or there abouts. They colocate their servers in the Steadfast facility, which alone is a nice bonus. I already have servers with PowerVPS but I`ve been looking for a Chicago server for a while and the knockdown price tempted me over.

I wanted something in Chicago owing to my location in eastern Canada. I get supeb latency as do my clients.

Anyway, server was paid for immediatly and it wasn`t more than a few hours later one evening when I received my welcome emails along with the other things. Everything was up and running, however there was a slight glitch with the cPanel installation which Jim looked into.

The fact they offer a managed service, colocate in Steadfast, advertise quality hardware, offer proactive monitoring (one service free), daily backups and a bunch of other stuff is sweet.

Three months later I am still with them, I would score them as follows:

Support: 8/10, I would really love to give them 10/10 because the team are always responsive but there two things that bug me. The canned responses, when I would prefer an answer as to what happened not the "this has been fixed now". The support desk is frustrating as hell, especially when email piping is not used. You have to login through HSPC then login to the support desk with a different password. Just seems like a series of annoying hurdles which is as I said, frustrating when you`re in a hurry! That said, the techs are responsive and usually reply with five or ten minutes. I can`t recall a long wait for a ticket to be resolved.

Sales/Billing: 10/10, Nothing to complain about here. They do as they say, work within their advertised hours competently. Vik and Jim who generally man this desk are great guys to work with. Vik the owner is very flexible and seems like a standup guy. Example I had a billing issue where I asked if he could wait a few days before I paid the invoice - this wasn`t a problem for him. I`ve even had sales tickets answered after hours, admittedly they take a little longer to reply but still!

Network/Hardware/Uptime: 10/10, the service has been fantastic at the Steadfast facility. I get pings of 46ms average and my clients always comments on the speed of service. I cannot recall any downtime and I monitor it every ten minutes, so far 100% uptime since October.

Overall: 9/10, should have been ten but my two moans about the support desk and canned response, but hey that might be me being overly fussy.

I can highly recommend these guys. A few days ago I ordered another server. Vik won me over when he mentioned the new 32gig nodes being installed at the Equinix facility in Ashburn, yes that`s Equinix. Yes I can appreciate the node is new and lightly loaded so far, but man the VE runs at warp speed. Perhaps in a few months once he has loaded this node more I`ll come back and update on this new VE I purchased.

Mods, I can submit a domain for verification if you like

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WiredTree Or FutureHosting

Jan 8, 2009

I have seen numerous comparisons between KnownHost & FutureHosting, WiredTree & KnownHost, etc etc, but never seen a comparison between WiredTree & FutureHosting.

FutureHosting ordering system is so confusing, and their separate charges for sevices monitoring, response time guarantee levels and hardware firewall charges are pushing me away from them. If you are their customer, please tell what options did you select while signup and how is everything going.

I need to decide between the two, what do you people recommend? FutureHosting or WiredTree?

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FutureHosting Bad Experience

Apr 8, 2009

(first of all, sorry for my english, it's not my native language and I have a poor skills on this language)

At first, I want to say that I don't like to post bad reviews in this forum. I always prefer to post my good experiences in this world of hosting, like you can read in my previous messages about great companies like Bluewho and CrucialParadigm, in my opinion two of the best reseller companies around the world.

Two months ago, I needed to change some of my reseller accounts to a VPS, because I needed more features.

After read a lot of reviews I tryed FutureHosting to do the jump to VPS world. I read a lot of good opinions about this company, so I thought this company should be a good election.

After I ordered a Gold London based VPS on 24th february, the nightmare begun. In two month I had to open 27 support tickets.

One week after the account configuration, I began to receive the first alert messages, related to syslogd, DNS services, and I suffered about one server down a day. They suggest to order a monitoring service, so I did.

On 10th March and 11th March we suffered one severe server down, it seems it was related to named services again. Also, we suffered some problems with mailman.

On 15, 16 and 17th March I had problems with mailman again, nameservices, smtp and pop3... and we lost the access to Cpanel and WHM.

They suggest to order more RAM (at this moment I only hosted a 300 visit/day website —no forum, no MySQL high usage), so I ordered 384 Mb more.

On 17th March the problems increased and finally they tell me that they needed to re-install the VPS. The result was a 22 hours downtime until the VPS was online again and the account was restored again.

One the VPS was reinstalled I was still receiving some alerts about failed services (spamd, exim, syslogd...) and some websites are unavailable.

They fixed this error and we had no more problems in two weeks. But on 30th March we had again mailman problems. They fixed.

I was one week more without problems until yesterday when we begin to have severe problems related to mysql connections and a severe down server that affects all domains we had on the VPS. It seems they fixed, but in the past 8 hours I received alert messages about mysql failed, sshd failed, tailwatchd failed...

Finally, I migrated all websites to another VPS provider and it seems all is running fine.

Conclusion: one month and half after I ordered the VPS, I only had the VPS running fine two weeks, and the problems are still alive.

I still think FutureHosting is a great host company, and maybe I have only bad luck (there is always and exception and in this case I seem to be this one), this is why I still don't cancelled the account. But I need a solution.

PS: I have to say that technical support was always fast and kindly and always fixed the problems in a reasonable time.

PS2: I reported my main domain in order you be able to verify I'm using FutureHosting services.

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Futurehosting (chicago)

Aug 4, 2008

I already have two virtual private servers with providers in the Chicago area, but I`m looking for another one that offers some level of managament/monitoring service. I don`t like keep all my eggs in the same basket!

I see Futurehosting offers servers from a Chicago facility, which I believe is Steadfast? They also offer for a few bucks extra, pro-active monitoring on two services.

I have found quite a few reviews for Futurehosting, but these are mostly in relation to their Texas and UK offerings.

Anyone here offer an insight into their Chicago operations, especially those who have been there more than a few weeks?

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Futurehosting - Review

Jul 11, 2008

I have been with Futurehosting for 6 months now.

I would strongly recommend these guys to anyone out there who is looking for a good VPS provider.

In my initial question and answer with them they were prompt in answering my questions.

I have opened about 8 tickets since my signing up and every ticket has been responded to at least within an hour and communication prompt the whole way through the ticket process.

They migrated my server a while back when they had issues with the Dallas location. Flawless transition with good communication. I even scored an extra 194 dedicated RAM out of the move.

My plan provides:

30 Gig HD
450 Gig Bandwidth
512 MB Ram
194 MB sign up upgrade
194 MB Dallas Center thanks upgrade.
Cpanel
Managed Server

$49.95

Currently, they are offering 550 Gig bandwidth with the Platinum plan. If I had an issue with them, and I don't, it would be that I could not be upgraded to the 550 without losing my RAM upgrades.

I have Cpanel, Vbulletin, and Phpbb installed. Sitting idle they consume about 175 MB of RAM.

So, in closing I would recommend Futurehosting to anyone interested in a VPS.

With all of that being said..... I would like to give honorable mention to Knownhost who answered all of my questions just as fast as Future. The 194 RAM and a Cpanel were the differences for me... and for the same price I felt like I was getting a little more. If future folded... Known will be the next stop!

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