Windows 2003 SBS + Exchange, Offline Address List

Mar 31, 2007

There was a black out recently and our UPS didn't kick in properly. The server was turned back on and the workstations logged in the domain controller. When running Outlook I noticed it wasn't receiving any emails. I tried to open an old message and it said:

"Can't open mail"

Also I tried to delete one of the spam messages and it came up with an error some thing like cannot delete and it may be moved some where. Outlook came up with errors like:

Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'"

I also noticed some Calender events won't open. I now suspect some thing wrong with Exchange. I googled around and it seem to be related to "Offline Address List" problems. I tried a registry fix:

"Create DWORD "OAL post full if diff fails" CurrentControlSetServicesMSExchangeSAParametersOAL post full if diff fails' and setting it to 1 on this server. When OALGen next generates the offline address list, clients will perform a full OAB download. After that time, the registry key should be removed to prevent further full downloads."

Restarted the server then went to Exchange System Manager, Recepients, Offline Address List and right click on Default Offline Address List then clicked Rebuild. I checked Event Viewer again and saw some error messages:

WARNING: OALGen encountered an error while generating the binpatch.oab file for differential downloads of address list 'Global Address List'. Clients will not be able to incrementally update to the new version of the offline address list, they will perform a full download instead. This is normal if this is the first time this offline address list has been generated. Check other logged events to see if this is a serious error.
- Offline Address List

ERROR: OALGen encountered error 80004005 (internal ID 50303dc) accessing the public folder store while generating the offline address list for address list 'Global Address List'.
- Offline Address List

2 x ERROR: OALGen encountered an error while generating the changes.oab file for version 2 and 3 differential downloads of address list 'Global Address List'. The offline address list has not been updated so clients will not be able to download the current set of changes. Check other logged events to find the cause of this error.
If the cause of the problem was intentional or cannot be resolved, OALGen can be forced to post a full offline address list by creating the DWORD registry key 'HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesMSExchangeSAParametersOAL post full if diff fails' and setting it to 1 on this server. When OALGen next generates the offline address list, clients will perform a full OAB download. After that time, the registry key should be removed to prevent further full downloads.
- Offline Address List

2 x ERROR: OALGen encountered error 80004005 (internal ID 5020114) accessing the public folder store while generating the offline address list for address list 'Global Address List'.
- Offline Address List

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